- Live chat is available
- Cryptocurrency deposits and withdrawals supported
- Huge slots collection
- Broad banking section
- Live dealer games are available
- An extensive sportsbook section is available
- Exclusive promotions for existing members
- No phone number for support
- High wagering requirements on the welcome package
- Withdrawals times are not that fast for some payment methods
SG Casino Review
SG Casino began its operations in 2023, joining the list of the newest casinos offering top-notch products, features, and services in the gambling industry. Despite being a newcomer, the casino has several aspects that establish it as a premier destination for gambling enthusiasts. These aspects include cutting-edge software developers, diverse game selection, generous bonuses and promotions, a secure and fair gaming environment, and responsive customer support.
How is SG Casino’s reputation? The casino is still young and is yet to check the longevity box. However, it already has exceptional qualities that contribute to its positive reputation. They include many games certified by responsible bodies, secure and trustworthy banking options, dedicated customer service, generous bonus offers, and high-quality developers behind the titles.
SG Casino caters to the diverse interests of its players. It provides various games, including slots, tables, and live dealer games. Besides these titles, SG Casino recognizes the popularity of sports betting. As a result, it provides a broad sportsbook section with plentiful betting markets in competitive odds.
What about SG Casino’s interface? The casino has a user-friendly interface that enhances the gaming experience. On arrival at the homepage, customers will come across the menu on the top left-hand side, introducing them to the casino, live casino, promotions, tournaments, and weekly challenges tabs. Promo banners occupy the centre, while information pages dominate the bottom.
SG Casino Bonuses
At SG Casino, the bonus extravaganza never stops, as the casino provides bonuses to cater to their new and esteemed customers. New casino gamers are offered a welcome package with cash and free spins. The casino matches a customer’s first deposit by 100% in this package. Also, new sports fans are offered a first deposit bonus, with the casino matching the deposit by 100% to offer bonus cash.
As usual, these bonuses have conditions attached to them. For example, members must meet the minimum deposit limit of €20 to qualify for the casino and sportsbook bonus offers. Also, they must meet the wagering requirements before withdrawing the bonus. The bonus cash offered at the casino will carry 35x wagering requirements on the deposit and bonus received, with the free spins winnings carrying 40x wagering requirements. Sports lovers will have a 1x wagering requirement, with the qualifying bet being the one at odds of at least 1.50. While the sports bonus requirements were fair, the requirements for the casino bonus were slightly high.
Existing users can enjoy several bonuses too. SG Casino offers weekly and weekend cashback and reload bonuses for casino and sports players. Cashback bonuses are all about refunding a small percentage of a lost bet, with reload bonuses available to encourage more play with the platform offering bonuses after loading a deposit. Others include E-sport Stakeback, Cyber Fifa boost, table tennis free bet, and accumulator boost for sports players. Like all bonuses, each offer will have terms and conditions, and members must go through each.
Besides these bonuses, SG Casino offers loyal customers a five-level VIP program with unique benefits, rewards, and privileges. Some include invitations to exclusive events, cashback, higher transaction limits, personal account managers, and bespoke gifts. Below is a list of the VIP levels:
- Level 1
- Level 2
- Level 3
- Level 4
- Level 5
Promotions
In addition to bonuses, the casino offers gamblers a chance to boost their incentives by offering tournaments. On average, the casino provides 1-2 tournaments, with high-value prize pools, sometimes up to €6,000,000. When writing, the casino had a single tournament: Drops & Wins Live Casino.
As is typical, customers must follow certain conditions set in these tournaments to participate. They must deposit the required amount, participate in the qualifying slots, earn points, rank on the leaderboard, and receive prizes from the prize pool. This tournament required you to make a minimum bet of €2 and participate in qualifying games like Mega Roulette, Baccarat 8, Blackjack 70, One Blackjack 3, Roulette 12, Roulette 10, and Snakes and Ladders.
SG Casino Games
SG Casino offers an extensive collection of over 4,000 titles, catering to the diverse preferences of its users. The gaming library encompasses slots, table & card games, virtuals, and live dealer games. Additionally, customers can find a list of new, top, popular, and exclusive competitions. A highlight of these titles is that they are accessible in demo mode. And to access this mode, gamblers must register an account with SG Casino and select the option to play in free mode. It will allow them to experience the thrill of gambling without any financial risk.
At SG Casino, slots are the most popular and extensive in the collection. They offer various themes, from classic fruit machines to modern video slots based on movie themes, TV shows, and mythical worlds. Also, the games incorporate features such as wild symbols, scatter symbols, and free spins, with innovative features like Megaways, tumbling reels, and cluster pays available to enhance gameplay and provide additional chances to win. Lovers of these games will come across slots like Bullet Hole, Gates of Hades, Book of Ra Deluxe, Tropical Gold, Amazing Link Zeus, Nile’s Fortune, and Book of Spells.
Fans of table games will also find multiple game titles spanning from roulette, blackjack, and baccarat variants. Popular games on this list include 10p Roulette, European Roulette, Classic Blackjack, Baccarat – Punto Banco, and Red Queen Blackjack. In the same segment are poker games. However, they are categorized for easier access, and gamblers will come across titles like Trey Poker, Oasis Poker, Caribbean Poker, and Triple Edge Poker. We noted that it is the section with the least game titles, with only 48 titles available.
Sports lovers can access the sportsbook section to bet on popular sports like basketball, football, baseball, cricket, and tennis, with popular betting markets available. A separate horse racing section is also available, allowing users to bet on popular horse tracks. Besides, SG Casino offers a decent selection of virtual games in a separate category, allowing users to play computerized games. They have different betting options like V-Baseball, V-Cricket, V-Horses, V-Dogs, V-Table Tennis, and V-Motor.
SG Casino also offers an exciting selection of live games for gamblers looking to enjoy a more immersive and authentic gaming experience. The games allow them to interact with actual human dealers and other players in real time, bringing an atmosphere of a traditional brick-and-mortar casino to their screen. During the games, gamers can participate in live popular baccarat, roulette, blackjack, and poker games, with the standard titles being Crazy Time, Sweet Bonanza Candyland, One Blackjack, Funky Time, Blackjack Lobby, Big Baller, and Lightning Roulette.
Slots and software
With over 2,500 slots, customers can expect a wide range of developers behind the games. The developers prioritize quality, innovation, and immersive gameplay experiences. They also invest in creating visually appealing graphics, engaging soundtracks, smooth gameplay mechanics, and exciting bonus features. The provider list includes developers like Play n’Go, Pragmatic Play, Evolution Gaming, Netent, QuickSpin, Red Tiger, and Microgaming.
Besides the impressive collection of developers and games, SG Casino provides options enabling players to filter slots easily. They include the provider list besides the game categories and a search tab for gamers with a specific game title. For example, selecting Quickspin will provide a list of slots, including Sakura Fortune II, Sticky Bandits, Big Bad Wolf, Crystal Prince, and Crown of Valor. Also, slot lovers can filter games through features like jackpots.
Slots with a jackpot feature are available separately, allowing easy interaction. The top titles include Detective Fortune, Ed’s Gun, Bandidos Cash, Zeus Smash, Vikings Wild, Wild Piranha, and Slot Crab. These slots are convenient for gamers seeking life-changing opportunities due to the games’ high returns. SG Casino offers different types, including fixed and progressive jackpots, with the latter increasing the grand prizes after one plays any game in the network. The other option is the search option provided at the top-right side. It is the perfect option for players with particular slots to play.
But are these slots accessible on mobile? Yes. Using HTML5 technology, SG Casino optimizes its website to allow players to enjoy games on the go. There is no need for extra plugins or software to make this possible. From smooth animations and impressive graphics to engaging game features, HTML5 technology enables it. All customers need is a steady internet connection plus access to a web browser like Chrome, Opera, and Safari. Unfortunately, SG Casino is yet to provide an app to help players access games instantly.
Software List
Deposit and withdrawals
The act of SG Casino providing a seamless and secure gambling experience extends to its diverse payment options. With over 25 payment methods providing an instant deposit timeline, players can conveniently transact on the platform. Some options include Visa/MasterCard, ecoPayz, Jeton, Giropay, Mifinity, Neteller, Rapid Transfer, Astropay, and Cashtocode.
The casino also allows cryptocurrency users to deposit or withdraw via the coins. These coins are Litecoin, Ripple, Ethereum, Bitcoin, Tether, etc.
Each deposit at SG Casino should be at least €10, with no precise details on the maximum stake. Conversely, the casino has a minimum withdrawal of €20, while the maximum withdrawal limit will depend on your VIP level. Below are the details of the withdrawal limits per level:
VIP level | 1 | 2 | 3 | 4 | 5 |
Currency | Per day/month | Per day/month | Per day/month | Per day/month | Per day/month |
EUR | 500/7,000 | 500/10,000 | 800/12,000 | 1,000/15,000 | 1,500/20,000 |
Members should note that the casino requires them to verify their details before a successful transaction. It will require you to provide proof of identity, address, and ownership of the banking method before processing your withdrawal within 1-3 business days. Players looking for methods with the fastest withdrawal avenues can consider e-wallets like Neteller and Skrill or cryptocurrencies.
Finally, the casino does not charge any fees on your withdrawal or deposit.
Security and Licensing
SG Casino holds a license issued by Antillephone N.V. The company has a lower rating than regulators like UKGC and MGA. This is due to the regulator providing licenses that are cheap to obtain and also being relaxed on its policies. However, having a license indicates that the casino’s operations are legal, meaning customers should trust the casino.
SG Casino takes the security of its members seriously and implements robust measures to protect user information and transactions. For instance, the casino utilizes Transport Layer Security (TLS) 1.2 for secure online remittances. TLS 1.2 is a cryptographic protocol ensuring secure communication between the casino’s server and your browser. To further safeguard user data, the casino utilizes encrypted hard drives. This brings an additional layer of protection against unauthorized access, even if physical devices were to be compromised. The casino also provides a few tools that provide a safe gambling environment. They include self-exclusion and deposit limits.
Licensed | |
---|---|
Curaçao eGaming License | 8048/JAZ |
Customer Support
A highlight of being a member of SG Casino is that any queries or complaints you may have are handled swiftly by the casino’s customer care agents. Whether issues with logins and registration, glitches in games, or complaints about not being awarded bonuses, the agents are available 24/7 at your service. Another highlight is that customer service is accessible in several languages. They include English, Finnish, French, Polish, Norwegian, Italian, Portuguese, and Hungarian.
The casino has a FAQ section. It should be the first stop shop for any user experiencing problems. Luckily, SG Casino offers a detailed FAQ section to sort out their customers’ everyday problems. Those with unhandled issues in this segment can contact the customer care agents through live chat. This option requires you to input your name, email, and message before you are connected to their representative. Also, customers at SG Casino can contact customer care agents through email. This option lets members explain their issues and get a detailed reply concerning their problems. Unfortunately, the casino does not offer mobile phone support.
Language | Phone | Live Chat | |
---|---|---|---|
English, Finnish, Norwegian, German, Turkish, Polish, Portuguese, Hungarian, Italiano, Czech, French, Greek | No | [email protected] | Yes |
FAQ
If you forget your password, head to the password recovery tab, enter the email you registered with, and reset your password through the link sent by the casino. After that, save the changes, and use your new password the next time you log in.
Simple. Visit the ‘withdrawal tab’ and choose your preferred payment method. Fill in the required fields, specify the amount you want to withdraw and complete the transaction.
Yes. By leveraging HTML5 technology on their site, SG Casino allows gamblers to access games on their mobile phones. All they need is a browser and a reliable internet connection.
Yes. Like most casinos, SG Casino allows customers to experience the games without risking any real money. It enables them to familiarize themselves with the gameplay, rules, and features.
Absolutely! SG Casino offers various live games, from roulette, baccarat, blackjack, and gameshows. They are streamed in high-definition quality to ensure a visually appealing and immersive experience.
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