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Casino Summary
Established
2013
Website
energycasino.com
Languages
English, Canadian English, New Zealand English, Polish, German, Hungarian, Norwegian, Russian, Finnish +4 more
Currencies
Euro, British Pound Sterling, Hungarian Forint, Norwegian Krone, Russian Ruble, US Dollar, Canadian Dollar, New Zealand Dollar, Brazilian Real +2 more
Restricted countries
Australia, Belgium, Curacao, Czech Republic, Denmark, Estonia, Ethiopia, France, Hong Kong +20 more
Owner
Probe Investments Limited
Affiliate program
Energy Partners
Pros and cons
  • Malta and UK Gaming Licenses
  • A wide range of payment options
  • Good bonus Terms and Programs
  • Unique Reward Shop
  • Excellent game selection
  • Low Withdrawal limits

Energy Casino Review

Energy Casino opens up with a website full of games, promotions and activities. Though the first look might at initially feel a bit much, the information and entertainment soon become clear. Energy Casino has been open since 2013, and during that time they have built up an interesting collection of slot games, live casino, virtual sports as well as a sportsbook of their own.

The company behind Energy Casino is called Probe Investments Limited. Energy Casino is their sole project and given that it has been this way for  close to a decade, it’s unlikely that they would branch out to different casinos at this point. There are not that many similar casino sites left, especially ones as big as these. You could compare Energy Casino to Videoslots, though the latter doesn’t really have as good an interface as Energy Casino.

Energy Casino has a pretty solid reputation. If you scour the internet for information on this you’ll probably find a few complaints about not winning anything, which is the risk one takes at any casino. Overall, their steady reputation makes them a safe and secure online casino.

The sports betting section at Energy Casino is surprisingly strong, giving a nice balance to the normal casino games. The virtual sports add a bit more fun into the mix, whilst promotions, instant cash-outs and live betting mean that you’ll get the best possible betting experience. Live casino, on the other hand, is not quite as extensive, though it still easily offers a hundred games from two different producers.

There’s not much that could be improved with Energy Casino when it comes to its interface and design. The site might look a bit overwhelming at first, but that’s just because it’s a big casino with lots of games to play.

Energy Casino Bonuses

There are plenty of bonuses going on at Energy Casino, and they seem to be equally divided for all different parts of the website, from live casino to slots and betting. New players and regulars alike will receive worthy promotions.

Normally with any online casino you don’t get much variation when it comes to bonus terms; they have a set wagering limit and that applies to most promotions, except the very special ones. At Energy Casino, there is a lot more variation to bonus terms than you’d expect. It might even differ depending on what games the player plays. However, we can tell you that in general these terms are quite generous. 

For example, wagering requirements for bonus spins and bonus cash can be anything from 25x to 35x. Even the upper limit is considered low. Generally, there is no limit for your wins, with the exception of free no-deposit bonuses- on these, your wins are limited to €100.

Energy Casino has a VIP program; however, it is an actual VIP program and not  everyone is invited, unlike programs that you run into on many other sites. The criteria isn’t 100% clear, but you do have to be a regular customer that uses the gaming services at the site. Without  doubt, there is some magical number for deposits too, but this is not mentioned. If you are eligible for an invitation, you will get one.

Do note that you’ll get access to the EnergyShop as soon as you start earning reward points, and those you start earning as soon as you start depositing and playing. The shop is an extensive one and easily challenges any other similar bonus shops. You can buy direct cash, energy spins, branded clothing and electronics, and even travel tickets and other goodies.

Promotions

Promotions and bonuses are regular and plentiful at Energy Casino. This is no white label casino, and as a result, you will probably run into plenty of custom and individual promotions that you can’t find elsewhere.

As mentioned above, the terms for bonuses are quite good. Not the best possible, but usually with quite relaxed wagering requirements and with no win limits, as long as you are a depositing player. Bonuses include everything from boosters to live casino cashback and casino free spins. You can also earn extra EnergyPoints to use in the EnergyShop.

Besides promotions and bonuses, Energy Casino also offers tournaments for all players. The most common are slot tournaments, which run once or twice a day. The prizes aren’t colossal, but they do pay out some nice bonus sums for top players. You might occasionally run into free tournaments as well.

Energy Casino Games

You’ll find a nice assortment of games at Energy Casino. The most common of these are slots, but table games and live casino offer a nice balance of playable games too. Most of these are available for free play too, though you’ll get the best enjoyment when you can actually win something.

The live casino is presented by Evolution Gaming and LiveG24. EnergyBet is a separate section, and in a way a separate site. You can use it with the same account though, and you will find an amazing number of betting markets, as well as tons of features to take advantage of. Bonuses are separate for both of these sites.

It’s pretty easy to change from one gaming selection to another, though at times the sheer number of games makes it difficult to choose which one to play. 

Available games

Slots and software

Energy Casino started with a collection of top producers like Net Entertainment and Microgaming. This group of eight developers has since grown into nearly 30 independent software producers. The number of slots has simultaneously risen to over a thousand. You’ll find some classics in the mix, but Energy Casino has largely chosen to display more modern games.

Filtering the games via the games lobby offers a few easy selections, such as hot games, Megaways, jackpots and new slots. There’s a separate section for table games and video poker. You can also use the search function, or filter all games depending on the provider. It’s not the most extensive interface, but it will present you with easy access to all the best titles.

If you’re after jackpots, you’ll have a couple of categories to browse here, including daily jackpots. The Megaways games are a good choice too. From thousands to millions, all progressive jackpots are present.

The site supports HTML5 technology fully, and there is no need to download any apps when using Energy Casino via a mobile device. 

Software List

Deposit and withdrawals

Energy Casino offers such a number of different deposit and withdrawal methods that it would be a small miracle if you couldn’t find one that fits your needs. Basically, everything except cash deposits or cheques are a possibility. Debit and credit cards, online bank transfers and e-wallets are the most popular ones. Deposits are usually instant.

At the moment, Energy Casino does not support cryptocurrencies, though it does support many other currencies.

Verification documents are required in the same vein as in other casinos that use Malta or UK licenses. Once you make a big enough withdrawal or your total withdrawals exceed a certain limit, you will be asked for the necessary identification documents.

The minimum deposit is €10 or equivalent. Maximum deposit is entirely dependent on the method you use, usually €5000.

The minimum withdrawal limit at Energy Casino is €20, and the maximum daily withdrawal is €5000, The first withdrawal of each week is free, further withdrawals cost €5.

All withdrawals are checked, and this can take up to 72 hours. Normally the payments are processed much faster, especially if you have verified your details already. On top of this you need to prepare for waiting times depending on your payment method. Usually this only applies to credit cards, as most online banks and e-wallets are pretty much instant with their money transfers.

Payment method Limits Fees
VISA 10 - 5 000.00 EUR No
MasterCard 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
MuchBetter 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
Jeton 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
+9
Payment method Limits Time Fees
VISA 20 - 5 000 EUR Up 2 to 7 Business Days No
MasterCard 20 - 5 000 EUR Up 2 to 7 Business Days No
20 - 5 000 EUR 1 Day No
20 - 5 000 EUR 1 Day No
20 - 5 000 EUR 1 Day No
MuchBetter 20 - 5 000 EUR Up 2 to 7 Business Days No
TrustPay 20 - 5 000 EUR Up 2 to 7 Business Days No
+2

Security and Licensing

Energy Casino has secured a license in Malta and the UK. Both are prestigious licenses, and jurisdictions that offer generally good protection and security for the player. For example, the Maltese Gaming Authority demands that all player and casino funds are always held separately, which means that your money is always safe.

The personal information is likewise secure, and the connection to the casino uses the normal SSL encryption to make sure your gaming experience is a safe one.

Licensed  
Malta Gaming Authority MGA/B2C/224/2012
UK Gambling Commission 039325-R-319309-013

Customer Support

Since the casino has been operating for such a long time, they have had plenty of chances to perfect the gaming experience. You’re very unlikely to run into any bugs or other issues that would require you to contact the customer service. Most likely it will only happen if your deposits and withdrawals don’t appear as they should, or when you need to send the verification details.

For all other situations, you’ll find a pretty substantial system of FAQs that cover all the topics that you might have questions about. Not only that, but there’s a blog full of articles on different game types- a good way for an aspiring casino gamer to get started, or to learn more about the games he or she is playing.

The support is available via email, telephone and live chat. During the week support is available from early morning to midnight, and during the weekend from midday to early evening. Live chat offers the best and fastest experience, and it also includes a tool to easily send any documents you might need to.

The site is available in several languages, including English, Finnish, Polish, Russian, Hungarian and others. Support isn’t necessarily available in all of these languages.

Language Phone Email Live Chat
English +48 22 125 5116 support@energycasino.com Yes
Deutsch +48 22 125 5116 de-support@energycasino.com Yes
Polish +48 22 125 5116 pl-support@energycasino.com Yes
Hungarian +48 22 125 5116 hu-support@energycasino.com Yes
Russian +48 22 125 5116 ru-support@energycasino.com Yes
Finnish +48 22 125 5116 fi-support@energycasino.com Yes
4.1

Summary Rating

FAQ

What should I keep in mind about bonuses?

Make sure to use all bonuses within time limits, and make sure that you don’t exceed the betting limits. As long as you keep these two things in mind, you’ll do just fine at Energy Casino.

How do I join the Energy Casino VIP program?

You can join the VIP program only by invitation. You can contact customer service for more information. All players are welcome to the reward shop, which is a substitution for a general loyalty program.

What does the 72-processing time for withdrawal mean?

It does not mean that each withdrawal takes 72 hours to process. On the contrary, it means that it takes a maximum of three days for the employees to check and verify the requested withdrawal. Usually, you only need to wait mere hours.

How do I use Energy Casino on a mobile device?

Just as you would on any other device, enter the casino with your web browser and you’re good to go.

Can I close my Energy Casino account?

Yes, simply contact the customer support to have the account closed. There are other methods available too for restricting your gambling, such as deposit limits.

Players Reviews

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