Neosurf Casinos

Neosurf Casinos

Accepted in several European, North American, and African countries, Neosurf offers its solutions in two main forms—prepaid service and an e-wallet form. Find out more on how the payment option works and how it is adopted in various online casinos!

Neosurf is among the leading prepaid banking options adopted in several European countries such as France, Belgium, the UK, Spain, and Germany. Its popularity has also extended further to Australian, North American, and African markets with several countries such as Senegal, Ivory Coast, Morocco, Congo, and Algeria also using Neosurf’s services. To put it into perspective, over 50 countries can access the services offered by the payment option. However, a limitation is placed on the currencies that are used. Currently, the prepaid/debit/voucher system accepts two currencies — EUR and GBP.

With the payment method offering an offline voucher system, it is impossible to have a record of the registered vouchers. However, over 140,000 outlets spread across the countries are available for the sale of vouchers.

The outlets range from supermarkets, gas stations, groceries, newsagents, tobacconists, among other outlets. One can find a list of the outlets in their local area from the store locator on Neosurf’s main website. Its annual revenue per year shows a payment system that is becoming a widely accepted option in the world. Figures of £21 million have been recorded which is a huge number. Read More

Different sectors have contributed their share in achieving the figure. They include e-shopping, online games, and online gambling. 50+ online casinos and sports betting sites are accepting deposits from Neosurf vouchers. The high level of security that offers complete discretion of one’s personal and financial information is among the many reasons the voucher system is preferred. All that is required is to visit a retailer store, purchase a voucher of at least £10, and pay by cash. It’s that simple! The payment system is also convenient for low-stake players since the vouchers range between £10-£100. 

A partnership with Bitit, a French fintech start-up, is another reason the payment system has gained popularity with players. The partnership opened another avenue, this time in the crypto world. Players are now able to purchase Neosurf vouchers and go ahead to buy bitcoins that they can use on some of the online casinos accepting the same. Finally, two main products from Neosurf—Neocash MasterCard and MyNeosurf—have been well accepted by players and we shall have a deeper look at the products later in this guide.

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About Neosurf

Neosurf started in France in 2005 as a prepaid payment system that would allow its users to pay for services over the internet. One was not required to disclose any personal information and on any store/retailer, one would pay cash to get a voucher in the value of £10, £15, £20, $50, and £100. Over the years, there has been an immense growth of this payment system and some of the main contributors to this have been the launch of two main products:


This is an online version of Neosurf and is efficient for those who do not mind creating an account by providing a few details such as name, email address, and date of birth. With a MyNeosurf account, customers including casino players are saved from walking to a physical retailer. This is a product that is fast gaining popularity with over 350,000 registered users already enjoying the services of Neosurf on over 20,000 websites worldwide.

It is also important to verify details on the account as this comes with a variety of benefits to enjoy. Among these benefits include the lifting of deposit limits, managing your transactions better from one’s comfort, and many more. To verify the account, one will be required to provide some additional information including documents to prove identity and address. 

MyNeosurf will work as an e-wallet option in the similar way PayPal, Skrill, and Neteller might work. The method will act as a middleman where funds will be loaded and then can be transferred later to an online website such as an online casino.

To top up one’s account, MyNeosurf allows these options — credit/debit cards and bank transfers. Moreover, one can also fund the online account via physical vouchers by loading the 10-digit code found at the back of the voucher.

From all the three options available to load the online account, most customers, especially online casino players, prefer credit/debit card and voucher methods since funds are credited instantly. However, the major highlight that comes with MyNeosurf is that it allows withdrawals, a service that is not possible on the Neosurf prepaid system.

Neocash MasterCard

Neosurf has also partnered with MasterCard to provide a debit card that is linked to a customer’s MyNeosurf account. This product will work the same way other credit cards work and one will apply for a card once the account is set up. The main benefit of this card is that it can be used both online and offline. Moreover, transactions on this card can be carried out anywhere MasterCard is accepted including online casinos.

One can make all sorts of purchases or make deposits to Neosurf online casinos via Neocash MasterCard and with the link existing between the MyNeosurf account and the card, there is no need of uploading funds to the card system. Finally, since it functions the same way standard credit card works, there will be a PIN code and one can withdraw funds from MyNeosurf account via ATMs.

Some of the main Neosurf competitors at the time of inception were Visa/MasterCard, PaySafeCard, ecoPayz, and EntroPay. On the other side, the main competitors to MyNeosurf were PayPal, Skrill, and Neteller.

Depositing to a Neosurf Casino

The popularity of Neosurf spreads from the simplicity in transactions and the instant deposits. Whether you are using the voucher card or MyNeosurf account, all deposits to an online casino will be instant. It is important to note the deposit limit caps placed on the different operators before making the deposits. Some of them place the minimum deposit at £10 while others place it at £30. 

Also, remember the vouchers will come in different denominations ranging from £10-£100. While low-stake players are impressed with this, high-rollers will find it hard but there is no limitation on the number of voucher cards one can buy. Moreover, with a verified MyNeosurf account, the transaction limits are a bit flexible. Neosurf charges some commission on several services as follows:

  • Using a currency not supported by Neosurf to deposit – Exchange fee of 2% (PLN-3%)
  • Loading MyNeosurf account via a voucher – 4.5%

However, loading MyNeosurf account via bank transfer and credit/debit card will be free.

Here is a guide of depositing via a voucher:

  1. Purchase your voucher from the local retailers near you in different denominations matching the casino’s deposit limits.
  2. Sign up/Log into your Neosurf casino account – We have a list of the top-rated casinos accepting the option and we recommend our players to create an account on either of the above. Those already with an existing account can simply log in to their account.
  3. Visit the deposit/banking/cashier/my account section and choose Neosurf as your payment option.
  4. A pop-up window will appear requiring you to input the amount of deposit + the 10-digit code found on the back of the voucher after scratching.
  5. Confirm the payments with funds loaded instantly to your casino account.

Here is a guide of depositing via MyNeosurf account:

  1. Load your account either via a voucher, credit/debit card, or bank transfer.
  2. Sign up/log in to any of our Neosurf casinos listed above.
  3. Go to the deposit/banking/cashier/my account section and choose ‘MyNeosurf’ as your payment option.
  4. A pop-up window appears redirecting you to your account. Log into your account via your credentials, input the deposit amount, and confirm your payment.
  5. Payment will be credited instantly.

Withdrawing Through Neosurf

While depositing is an easy and simple process, withdrawing is not all straightforward. Firstly, most casinos place a requirement that the deposit option used should be the same option used to withdraw. However, it is practically impossible to withdraw funds through the Neosurf prepaid card system. This places those players who deposited with a voucher in another situation of choosing an alternative withdrawal option. This is the main shortcoming of Neosurf vouchers.

However, those with MyNeosurf online account will have the withdrawal option provided and this passes as its major highlight. Remember, this is an e-wallet option that can be linked to your credit/debit card or bank provider. The limits placed on the withdrawals will be set by the respective operators. Many place a daily maximum limit on the withdrawal amount, a figure ranging between £5,000-£10,000. Players are advised to check with the casinos.

Commissions will also be placed on the withdrawals by the provider and they are as follows:

  • Withdrawing via Neocash MasterCard – 2%
  • Withdrawing via Bank Transfer – 1.5%

Also important to note that withdrawals from bonus winnings will have a caveat placed. One needs to meet the wagering requirements before the winnings are released.

Here is a guide of withdrawing via MyNeosurf account:

  1. Go to the withdraw/banking/cashier/my account section and select MyNeosurf as the payment option
  2. Input the withdrawal amount and confirm your transaction
  3. The casino only needs the email linked with the account and payments will be processed within 36 hours
  4. You can then withdraw either via your Neocash MasterCard or via bank transfer

Neosurf Benefits & Drawbacks

  • Widely accepted – The payment option is widely accepted in Australia, and several European, North American, and African countries.
  • Highly-secure – Neosurf vouchers will not require any personal information while purchasing.
  • MyNeosurf & Neocash MasterCard – Two products that facilitate online deposits and withdrawals.
  • Instant deposits – Deposits will reflect instantly on the casino account.
  • Efficient bankroll management – Deposits from the voucher are valued in different denominations and cannot be extended once exhausted.
  • Limitation on withdrawals – Only those with MyNeosurf account can withdraw.
  • Limitation on currencies – Only EUR and GBP are supported with other foreign currencies charged exchange fees.
  • Withdrawal timeframe – Withdrawals are not instant with players requiring up to 36 hours.
  • Fees – Loading the MyNeosurf account and withdrawing via bank transfer or Neocash MasterCard will have fees charged.

Neosurf Casino Bonuses

Casinos accepting payments from the option welcome players to a host of casino bonuses that they can redeem. A welcome bonus, for example, is the most popular casino bonus one can enjoy and players using this option will be eligible to enjoy such bonuses. Unlike other payment options such as Neteller and Skrill that have players excluded from bonuses when they deposit via the options, Neosurf deposits do not have the same caveat.

The popular welcome bonuses include deposit bonuses where the first deposit is matched up to a percentage. The value is high thanks to percentages in the range of 50%-200%. To spice things up further, some casinos complement the cash bonus with free spins that are eligible on the slots. Existing players can also enjoy a variety of casino bonuses ranging from reload bonuses, cashback offers, daily offers, weekend bonuses, refer-a-friend bonuses, and loyalty programs that provide exclusive rewards.

All bonuses come with terms and conditions that players are advised to adhere to including the limit caps placed on the deposits and payouts, bonus validity, and wagering requirements.

Wagering requirements stand between the bonus winnings and withdrawal. One needs to meet them within the timeframe specified before the winnings are eligible for cash out.

Neosurf Casino Games

From its market reach, players can access loads of casinos that offer a bit more than the bonuses. The game selection is always vital in online casinos with variety and diversity playing a key role in attracting and retaining users. Neosurf casinos offer a wide range of games thanks to the input from different top software providers in the industry.

The diverse aspect is also in play with the following sections available:

  • Slots – Access different slot titles in categories such as classics, video slots, and jackpots offered in favourable bet sizes, RTP, and volatility for low-stake players.
  • Table & Card Games – Access top low-stake table and card games including the different roulette, baccarat, and blackjack versions available. Additionally, access top video poker titles available from top providers. Some of the titles to expect include Jacks or Better and Bonus Poker.
  • Live Casino – Access live casino games streamed across the internet and experience gameplay close to your offline casinos. Play against virtual opponents while having real dealers and chat options available.


Is Neosurf free to use at a casino?
No fees are placed on the deposits made via Neosurf to a casino account. However, to load the MyNeosurf account via vouchers, a 4.5% fee will be charged.
What countries accept the payment option?
The services offered by the payment option are available in over 50 countries including Australia, European countries such as the UK, France, and Germany, North American countries such as Canada, and African countries such as Senegal, Congo, Morocco, and Benin.
Can I withdraw casino winnings to the Neosurf account?
Withdrawals via the MyNeosurf account are possible and will be done within 36 hours. However, one cannot withdraw winnings via the voucher.
What options do I have if the payment method is not offered?
If you do not have the option provided in your account, you can use other prepaid banking options such as PaySafeCard and ecoPayz or use e-wallet options like Perfect Money, Neteller, Skrill, and PayPal.
How much can I deposit at an online casino with Neosurf?
Depending on the casinos, this might change. However, vouchers from the payment option offer the minimum limit value at £10 and the maximum limit value at £100. That notwithstanding, players can buy as many cards with no limitation placed with this regard.
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