- Lucrative loyalty program
- Live chat support is available 24/7
- Exclusive promotions for existing players
- The casino accepts players from many countries
- Multiple avenues of customer support
- Live dealers are available
- Free spins as part of the first deposit bonus
- No phone number provided
- Withdrawal times aren't that fast for some payment methods
- There is no way to change the account currency
Lucky Heroes Casino Review
Founded in 2023, Lucky Heroes Casino has cemented its reputation as one of the top-rated casino platforms. The reasons for this include a wide range of games in their portfolio, a comprehensive banking system, 24/7 customer support, and credible software providers running it. It has also become a top destination save for its extensive sportsbook and staggering bonuses and promos. We provide an in-depth review and our verdict of Lucky Heroes casino below.
Lucky Heroes casino has yet to stand the test of time, having existed for 3+ years. In addition, several reasons make the casino credible. They include partnerships with trusted software providers like NetEnt, Pragmatic, Betsoft, and ELA games, secure and reputable banking options, and the latest security measures. The casino has also received numerous positive reviews from its users, proving it is a reputable site.
And Lucky Heroes Casino welcomes all on board. Casino lovers will meet with sports lovers, thanks to the website offering an extensive sportsbook. They can bet on popular sports selections and access wide betting options here.
Visiting the Lucky Heroes website’s Homepage introduced us to a simple, dated, and sleek platform with every navigation feature at the fingertip. Lucky Heroes casino uses filters and checkboxes for the game selections and to achieve the much-needed professional feel. The above-the-fold contains top and new games, including Viking Worlds, StarBurst, Wild Piranha, and Star Joker. The middle fold includes jackpot slots, trade coins, bonuses, and other perks. Finally, information pages like terms & conditions, privacy policy, and affiliates will be at the bottom.
Lucky Heroes Casino Bonuses
Lucky Heroes casino has several generous bonuses awaiting their new and loyal customers. For example, newbies will have three different welcome bonus offers to select from. They include two deposit bonus offers, where the deposit made gets matched to a percentage, with the other bonus being a unique one. In the bonus, matching the required deposit will activate free spins. One of the deposit bonus offers will match the deposit to offer bonus cash and free spins, with the other only offering bonus cash. Like the casino, the sportsbook players also had a first deposit bonus awaiting them, with the operator doubling their first deposit.
As is standard, the bonus offers are subject to terms and conditions. In deposit bonuses, players should check conditions like the minimum deposit required, wagering requirements, and bonus validity. If free spins are available, they should check the slots eligible. Lucky Heroes Casino has a minimum deposit limit of €20, with the free spins bonus having a minimum deposit limit of €1. Sports players also have a minimum deposit limit of €20. The wagering requirements are exclusive to each bonus offer but range between 35x and 40x. While the minimum deposit limit is fair, our review team found the wagering requirements high, with rival sites having requirements between 20x and 30x.
Lucky Heroes Casino also caters to existing customers through several bonuses. We came across weekly reload bonuses to ensure gamers play regularly. The reload bonus adds to the list of incentives gamblers love most, which enables them to make a fresh deposit. Also available were cashback bonuses to refund a small percentage of the net losses customers incur during the week. Existing sports bettors also have bonuses to enjoy, including reload bonuses, accumulator boosts, and cashback bonuses.
Lucky Heroes Casino also treats its players like VIPs through its VIP program, tailored to reward them with prizes. The program has five levels offering different perks like financial privileges, personal managers, and VIP invitations. The higher the VIP level, the better the benefits and prizes. Here’s a list of the levels:
- Level 1
- Level 2
- Level 3
- Level 4
- Level 5
Promotions
Besides the bonuses, Lucky Heroes Casino provides tournaments that follow standard rules. A player has to join the tournament by matching the bet size, engaging in qualifying matches, gaining points, and claiming prizes depending on their leaderboard position. The tournaments include daily & drops, weekly guests, and a bonus bazaar. Unfortunately, the weekly guests and online bazaar promotions are exclusive to those in the VIP program.
The first bonus bazaar is the trade coins, allowing users to trade coins with free bets. For example, you can exchange €5 for 50 coins or €50 for 350 coins. No wagering requirements apply to these bazaars.
You can also trade coins for free spins. For example, you can exchange €0.5 worth of coins could be worth one free spin playing the 5 Lions or Lucky Dragons slots. Another way to earn more coins is through weekly guests.
Lucky Heroes Casino Games
Lucky Heroes Casino offers punters a more realistic way to strike the slot machine for an authentic gaming experience. The casino’s platform features thousands of games from top-tier software studios, including Microgaming, Pragmatic Play, and Play’n Go. Users can instantly access these games on the website, with the casino displaying them in categories. They include slots, arcade, live games, and table games. Slot lovers can expect thousands of games with different themes, styles, storylines, and mechanics. For example, one can find adventure and fantasy-themed slots. They also feature mind-blowing graphics, proving that the developers have gone way and beyond to ensure users have a great experience. Top slots include 9 Pots of Gold, Primate King, Bullet Hole, Ed’s Gun, and Its Shark Time.
Those preferring table games can try the hundreds of roulette, blackjack, and baccarat variants on board. Popular titles are European Roulette, French Blackjack, Classic Blackjack, Neon Roulette, Baccarat, Platinum Roulette, and 10p Roulette. It does not end there. Also on board are video poker titles, including Aces and Faces, Deuces Wilds, 4 of Kind Bonus Poker, Deuces & Jokers, Faces & Deuces, Oasis Poker, and Bonus Bonus Poker. Those motivated by instant wins and more skilled games can try the arcade options hosted in a separate category. One can try games like Aviator, Plinko, Aztec Gold Mines, Hot Keno, and Bingo 90.
Lucky Heroes Casino complements the portfolio further through live games, where members can meet real dealers conducting sessions and communicate with players via chat options. Evolution Gaming, Pragmatic Play Live, and Ezugi heavily contribute to the section, allowing members to find blackjack, roulette, baccarat, and poker variants in their live forms. They include Nexus Roulette, XXXTreme Roulette, Blackjack Lobby, One Blackjack, Casino Hold’em, Caribbean Stud Poker, Baccarat Control Squeeze, and Speed Baccarat. Also in the mix are game shows like Crazy Coin Flip, MONOPOLY Live, Sweet Bonanza CandyLand, and Gonzo’s Treasure Hunt.
Slots and software
Slots are the main contributors to the portfolio at Lucky Heroes Casino. The casino partners with nearly 100 game providers, including NetEnt, Microgaming, Wazdan, Relax Gaming, Iron Dog, OneTouch, Quickspin, Nolimit City, Thunderkick, and Red Tiger Gaming to ensure the slot collection blends the quantity and quality aspects. These studios ensure that the games come in diverse themes, storylines, and gameplay mechanics, like the number of reels, paylines, max payouts, RTP, and volatility. This guarantees gamers the diversity they need for a fun experience and multiple choices to cater to their tastes. Comprehensively, one will find classic, video, and jackpot slots. We counted more than 30 jackpot slots.
While some are fixed, we also came across progressive slots that guarantee massive grand prizes that are always rising. Some jackpot prizes are life-changing, explaining why many slot lovers give a shot at these games. Lucky Heroes casino displays them in different subcategories, including daily jackpots, hot jackpots, and new jackpots. Some of our recommended jackpot slots at the casino are Gunslinger: Reloaded, Jackpot Raiders, Leprechaun Goes to Hell, and Fruit Bonanza.
Navigating and selecting a preferred slot game is easy at Lucky Heroes Casino. Besides the game categorization, one can use the sorting tools like game popularity, newest releases, and alphabetical order to select their games. The search button is also helpful since players input keywords or game titles and find specific games easily.
And if you wish to enjoy the experience on mobile, Lucky Heroes Casino attends to your wish. The casino uses HTML5 to optimize its website, ensuring they run smoothly on all devices. It also means that users cannot download any special software since the games are instant to access.
Software List
Deposit and withdrawals
Lucky Heroes Casino provides safe and secure deposit and withdrawal gateways. These options include popular credit/debit cards, prepaid cards, e-wallets, and bank transfers. Among the notable names are PaySafeCard, Visa/MasterCard, Skrill, and Neteller. One highlight is that each deposit guarantees an instant timeline.
The operator also recognizes the cryptocurrency craze globally and supports transactions through crypto coins. Thus, players can deposit or withdraw through cryptocurrency options like Bitcoin, Litecoin, Tether, and Ethereum.
While transacting, it is important to stick to the limits provided by the operator. For example, the minimum deposit limit is €20, with the maximum limit depending on the banking option. On withdrawals, the first checkpoint is account verification. After this, the member can withdraw a minimum of €20, with the maximum limits dependent on VIP levels as follows:
- Level 1: €500 per day /€7,000 per month
- Level 2: €500 per day /€10,000 per month
- Level 3: €800 per day/€12,000 per month
- Level 4: €1,000 per day /€15,000 per month
- Level 5: €1,000 per day/€20,000 per month
The finance team will take around three business days to process withdrawal requests before releasing funds. The option a member chooses will determine how fast they receive funds. For example, those withdrawing via cryptocurrencies and e-wallets will receive the fastest. Finally, the transactions will be free at Lucky Heroes Casino.
| Payment method | Limits | Fees |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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5 - 15.00 EUR | No |
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10 - 1 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 2 000.00 EUR | No |
| Western Union | 10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
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10 - 5 000.00 EUR | No |
| Payment method | Limits | Time | Fees |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 1 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 1 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
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10 - 5 000 EUR | Instant - Up to 3 Business Days | No |
Security and Licensing
Lucky Heroes casino operates under the Curacao eGaming License, a regulatory body based in the Caribbean Islands. Curacao eGaming authority is not one of the most respected licenses known, but we can commend it for having licensed hundreds of offshore sites. Getting a license from them is easy since they are known to be less strict with their licensees, explaining why some casino lovers cast doubt on sites licensed by the regulator. However, their license proves the site is legitimate, which is better than dealing with a casino lacking any license.
Additionally, Lucky Heroes Casino uses advanced security features for its website. They commit to providing a safe gaming environment void of information breaches. Such features include using SSL encryptions to safeguard user data against unauthorized third-party access. Other features include firewall technology to ensure more security on the servers. Finally, Lucky Heroes Casino adheres to responsible gaming measures and discourages underage gambling.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ |
Customer Support
There are some scenarios where a customer may need Lucky Heroes to support. Such situations include having trouble accessing one’s account, experiencing problems while making a deposit or withdrawal such as declined payments, the games not loading, having an issue while claiming your bonus, and requiring assistance setting deposit limits.
Lucky Heroes Casino provides a support team to help in such scenarios. This is done through different contact options. The first is a detailed FAQ section that answers the popular asked questions. The FAQ section is accessible in multiple languages, including English, Spanish, and German.
But if a question needs more clarity or is missing on the page, players can contact the support directly via the website’s live chat. The customer care team is available 24/7 and will reply instantly. Besides the live chat, Lucky Heroes casino has an open email for customers to contact support. Lucky Heroes Casino commits to responding within one to three business days. So, for a specific and helpful response, provide all the details, including contact details and any relevant files. Sadly, we could not find a toll-free phone number for Lucky Heroes Casino.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, French, German, Norwegian, Finnish, Turkish, Italiano, Polish, Hungarian, Czech, Portuguese, Spanish | No | [email protected] | Yes |
FAQ
Ensure you are 18+ first. Click the sign-up button, input your personal information, including date of birth, name, address, and phone number, and agree to the terms and conditions. Remember to activate your account for future transactions.
Yes. Lucky Heroes Casino offers a demo option, allowing you to try games for free before making real-money deposits. However, you cannot win real money from such sessions.
The finance team will take up to three business days to process all withdrawal requests. After that, the speed you receive your funds will depend on the banking option, with e-wallets and cryptocurrency payments being the fastest.
Yes, Lucky Heroes Casino offers a range of responsible gaming tools, allowing customers to set deposit, loss, and session time limits on their accounts.
Yes, Lucky Heroes Casino is a licensed and regulated platform operating under the laws of Curacao.
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