- Multiple languages supported
- Multiple avenues of customer support
- Live chat is available 24/7
- Great welcome bonus package
- Low minimum deposit limit
- Live dealer games are available
- Excellent VIP program
- Games from 70+ software providers
- Slow withdrawal processing time from 72 hours
- No payments on weekends
- Wagering requirements are higher than average
Slots Palace Casino Review
Debuting in 2020, Slots Palace Casino was a breath of fresh air for all the happenings around the world. While its name suggests a hub for slots, and rightly so, Slots Palace has also been home to other casino games and places its objectives to impress its customers with a great gaming experience.
Slots Palace Casino is owned and operated by Rabidi N.V., a Curacao-based company fully licensed to operate in different jurisdictions. Other brands operated by the company include 5Gringos Casino, 7Signs Casino, Sportaza Casino, and Boomerang Casino. All the brands have standard features, including generous bonus packages, a huge slots portfolio, a wide range of payment methods, and effective customer service.
Despite its entry in 2020, Slots Palace Casino has acquired a solid base of customers from different jurisdictions, with its focus being to improve its collection while at the same time building a stellar reputation. However, the platform receives a few complaints, with many falling on the banking section.
For its debut recently, Slots Palace boasts a stylish and modern look on its design and interface, with most options readily accessible. Although members will notice the casino doesn’t follow a specific theme, the interface features stunning graphics, icons, and sizeable font size. Additionally, at the bottom of the page will be informational pages such as contact us, privacy policy, responsible gaming, FAQ, and about Slots Palace.
SlotsPalace Casino Bonuses
Thanks to the generous bonus packages for new entrants and existing members, the gaming platform excels in its bonuses section. For example, newbies will have a generous welcome bonus package after a successful registration. The bonus in question is a deposit bonus eligible for the first three (3) qualifying deposits, with cash prizes and a topping of free spins on the third deposit available. Worth noting that the deposits will be matched differently and not matched to a standard percentage as some rival sites do.
Claiming the bonus package calls for the users to understand the main conditions. Firstly, the minimum deposit required to activate the bonuses is €20, with deposits made via Skrill and Neteller not eligible. Secondly, Slots Palace Casino sets the wagering requirements at 35x on the deposit and bonus, with the free spins winnings having the requirements at 40x. Thus, while the minimum deposit is favourable to many new customers, the wagering requirements are high.
How are the existing players’ bonuses? Slots Palace Casino also ensures to make them feel like royalties, thanks to a bunch of them. They range from weekly & weekend bonuses and cashback bonuses for the platform’s casino and live casino products. Like the welcome bonus, these bonuses will comprise cash prizes and free spins.
An available loyalty program with five (5) levels awards VIP benefits and rewards for consistent and loyal members. The VIP benefits include higher withdrawal limits, personal manager, and exclusive promos & bonuses, including cashback bonuses. Below are the levels with the monthly withdrawal limits on each:
- Level 1: €10,000
- Level 2: €10,000
- Level 3: €12,000
- Level 4: €15,000
- Level 5: €20,000
Promotions
Slots Palace also hosts tons of competitive promotions and tournaments for gambling fans to participate in for huge prize pools. The highlight of the section is that the site provides weekly and monthly tournaments for participation. In a nutshell, members can participate in around four (4) tournaments on the products. The idea remains the same in most tournaments where registered members play to gain points that position them to win enormous prize pools. In some cases, the casino provides specific qualifying games for eligibility.
Worth noting that the conditions will also be different, depending on each promo. However, the main conditions to check include the qualifying games, minimum bet, and wagering requirements in some cases.
SlotsPalace Casino Games
Slots Palace Casino promises an unforgettable experience through its wide range of games in the range of 2,500+. The first impression of the games is that the site makes it easier to find them by grouping them into categories. This means that a gambling enthusiast can access categories such as slots, table games, jackpots, and live casino. In addition, the platform also adds a popular category to view the most played games and a new category to view the latest releases.
Going by its name, Slots Palace Casino has loads of input on the slots. Here, slot lovers will find a blend of traditional 3-reel slots and modern video slots with different reels, paylines, and improved features such as megaways, gamble, free spins & re-spins, wilds, scatters, multipliers, and more. In addition, they can find a comprehensive list of the slots directly on the slots category, with Jammin’ Jars, Sweet Bonanza, Eye of Gold, Diamond Blitz, and Starburst topping the list.
Table lovers are in for a taste at the palace, with several popular roulette, blackjack, and baccarat variants available for play. Unfortunately, they are the fewest in the casino. In addition, the table games category also provides video poker variants such as Deuces Wild, Jacks or Better, and Joker Poker. The live casino product hosts live games that enable chatting with other players and interacting with real dealers through an experience akin to visiting a brick-and-mortar casino. Top Evolution Gaming titles, including Super Sic Bo, Lightning Dice, Speed Roulette Live, and Deal or No Deal Live, are in place.
Slots and software
Slots define Slots Palace Casino, with 70+ software providers partnering with the platform. Finding a specific provider or the complete list of the providers is straightforward through a slider on the main page. The list entails big and small studios, with NetEnt, Play’n Go, Relax Gaming, Playtech, Yggdrasil, Playson, iSoftBet, Iron Dog Studio, Blueprint Gaming, and Oryx Gaming as the most prevalent. One highlight about the slots at Slots Palace Casino is the jackpot slots hosted under the ‘Jackpots’ category. Grand prizes are high on top jackpots such as Divine Fortune, Mercy of the Gods, Jackpot Raiders, Rhino Rampage, and Dragon Chase.
Players can sort the selection of games at Slots Palace Casino via multiple avenues. From having the games categorized and selecting them via providers, members can also search their favourite titles, providers, and categories on the search function. While alphabetical sorting would be favourable, Slots Palace Casino lacks the sorting tool.
It might be interesting to note that Slots Palace Casino hosts a mobile casino. This avenue allows registered members to access their accounts, claim bonuses, view & play games, deposit & withdraw, and contact customer support on their mobile devices. The requirement is to follow the URL on the browsers, thanks to HTML5 technology. Unfortunately, the casino has no mobile application for users to download.
Software List
Deposit and withdrawals
For every real-money play on the platform, registered customers will require to deposit and withdraw once they record winnings. Slots Palace Casino ensures the process is seamless with close to fifteen (15) payment options ranging from Visa/MasterCard, Skrill, Neteller, Bank Transfers, ecoPayz, and Interac. Moreover, the options are fast, an aspect carried through on the instant deposits.
Additionally, Slots Palace Casino is another brand incorporating cryptocurrencies. However, the availability of the same will depend on the location one is accessing from. Bitcoin, Ethereum, Litecoin, and Ripple are some cryptos to use on a deposit or withdrawal at the casino.
The minimum deposit at Slots Palace Casino is €10, with no deposit limit set on the maximum end. On the other hand, withdrawal requests will be successful only on verified accounts. Worth noting that the timeline for processing the withdrawal request is up to three (3) days. Withdrawal limits at Slots Palace Casino depend on one’s VIP level as follows:
|
Levels |
Per Transaction (€) |
Per Day (€) |
Per Month (€) |
|
1 |
500 |
500 |
10,000 |
|
2 |
500 |
500 |
10,000 |
|
3 |
800 |
800 |
12,000 |
|
4 |
1,000 |
1,000 |
15,000 |
|
5 |
1,500 |
1,500 |
20,000 |
While withdrawal timelines depend on the option of choice, the fastest of the bunch include Skrill, Neteller, Interac, and cryptos.
Finally, Slots Palace Casino doesn’t place any fee on the deposits and withdrawals.
| Payment method | Limits | Fees |
|---|---|---|
|
10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
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10 EUR - Unlimited | Up to 3 Business Days | No |
Security and Licensing
The reliability of Slots Palace Casino comes from its licensing, where Antillephone N.V. Curacao licenses all the casino’s operations in various jurisdictions. Many do not regard the licensor highly for the easy requirements needed for approval and how cheap it is to acquire the license. However, the licensor ensures to check the games and assures players of constant regulation.
The next aspect of proving reliability is through the casino’s security measures to secure its players’ details (personal and financial). SSL encryption technology is the most common security feature, followed by firewalls to enhance security further in the casino.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ |
Customer Support
Should you have general casino queries, come across technical issues, account verification issues, or banking queries, Slots Palace Casino provides 24/7 customer service in multiple languages to help out. The languages include English, Finnish, Norwegian, Portuguese, Spanish, Hungarian, French, Japanese, Deutsch, and Italian. The operator first provides a basic FAQ page to attend to the common issues. If the page doesn’t help, members can reach the support team via live chat, phone, or email.
One major disadvantage about phone support is that the service is only available on working days from 10:00 to 20:00 GMT +3.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Italiano, Canadian French, Japanese, Spanish, Hungarian, Russian, German, Norwegian, Portuguese, Finnish, Polish | No | [email protected] | Yes |
FAQ
First, click on the ‘Register’ button on the main menu and provide the required information. It includes email address, login details, password, mobile number, and name.
You will contact customer support through email or live chat for the closure of the account. The support team will take over from there to deactivate your account.
Slots Palace Casino allows you to deposit and withdraw in several currencies, including EUR, USD, CAD, HUF, JPY, BRL, CZK, NZD, INR, PLN, RUB, and NOK.
The wagering requirements on the cash bonuses at Slots Palace stand at 35x on the deposit and bonus. Only after meeting the requirements can the player withdraw the winnings.
Slots Palace Casino utilizes HTML5 technology for compatibility with mobile browsers. Therefore, it is possible to access the casino and play on mobile and tablet.
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