- Option to chat with other players while playing
- A wide range of payment methods
- Separate selection of games for playing on BTC
- Massive and diverse gaming portfolio
- Live chat support is not available 24/7
- No phone line for customer support
iLucki Casino Review
iLucki has been making waves in the virtual gaming industry since its inception in 2018. Owned and operated by Direx N.V, iLucki holds a license from the government of Curacao. It operates on the SoftSwiss platform and offers an impressive gaming range.
Sadly, iLucki doesn’t offer sports betting games. But, almost every other type and genre of game imaginable are sure to be in the extensive list of iLucki.
The website interface is rather serious looking but very well organized. From the sectioning of the games into categories to the tabs placed conveniently on the top, iLucki is incredibly easy to navigate.
iLucki Casino Bonuses
iLucki Casino aspires to make the players feel lucky. And so, in line with this, every new player is welcomed with a generous bonus offer of cashback plus many free spins. And this offer is valid even on the second deposit.
The wagering requirement is a tad bit too high as compared to the other casinos. All the bonus funds have to be wagered 50 times before any winning can be withdrawn. So, even though you get plenty of free spins, you will have to go through these hefty requirements.
Other than this, iLucki also offers day-specific bonuses. Playing with a certain amount on a certain day will lead to rewards in the form of free spins and cashback. There is also a lottery game that can be activated by depositing and buying a ticket.
You will be delighted to know that iLucki offers its loyal gamblers a way to become privileged VIP members just by playing more and more games. There are various loyalty levels a player has to pass through in order to reach the highest level offering the greatest amount of benefits. The status points a player earns determine the level he has reached, and the benefits are rewarded accordingly. These benefits include free spins, bonuses, VIP Manager, high withdrawal limits, exclusive tournaments, cashback, and much more. The perks are endless when you finally reach the Platinum level.
- Steel (Positive)
- Bronze (Respected)
- Silver (Happy)
- Gold (Successful)
- Platinum (Lucky)
Promotions
The main lobby of this casino site displays a dedicated tab for Tournaments. Every week, iLucki Casino holds a tournament, namely ‘Slot of the Week.’ This tournament runs week-long, and players are required to bet and play as much as possible to reach the top of the leaderboard and win the prize pool. Other tournaments are also hosted on different occasions, such as St. Patrick’s Day tournament was held recently.
iLucki Casino Games
iLucki is an up-and-coming virtual casino that is rapidly gaining popularity owing to its massive and enticing gaming catalog.
At the time of writing, this casino features over 4000 games, which is enough to attract a huge fanbase.
Since the gaming range is very extensive, it’s hard to say which game category takes up the major chunk. You will find everything from classic slots to progressive jackpots, video poker, table games. There is no shortage of the number of games, and neither is any type of game missing from the expansive catalog.
As is to be expected from such an innovative and popular casino, there is a vast variety of live casino games. Players will also be able to try their hand at live poker, craps, Dragon Tiger, Dream Catcher, to name a few. Basically, the live games section is wide and offers an endless variant of table games with such a powerful and realistic environment that it rivals the land-based casino vibes.
When we talk about the display of the games, you will be delighted to know that the iLucki Casino operates in a highly organized manner, and the same can be observed in its gaming library. In the main site lobby, the games are categorized as Hot Games, New Games, and Popular Games.
ut, when you delve deeper into the games section, you will find that there are multiple categories dividing the games based on their types, such as Pokies, Jackpots, BTC Games, etc. Players can further ease their game searching by filtering on the basis of game providers.
Slots and software
iLucki is able to boast such a huge variety of games with the aid of countless game providers. By partnering with as many providers as possible, this casino has accumulated a rich gaming range. And since it features games by top-notch brands like Betsoft Gaming, Quickspin and the likes of these, you can rest assured that the games are going to be nothing short of amazing. Some other providers featuring their collection at iLucki are NetEnt, Play’n GO, and Yggdrasil.
Although the jackpot section does not offer the crowd favorites like Mega Moolah or Hall of Gods, it does present an assortment of other exciting progressive jackpots with huge winnings just waiting to be claimed by the lucky winner.
As iLucki supports mobile play, the games are built using either HTML5 or Flash technology. Through this, users can enjoy seamless gambling on any device or platform they like.
Software List
Deposit and withdrawals
iLucki is one of the few casinos that offer a wide array of payment methods. Whether you prefer the more typical banking options like Visa or MasterCard, or you wish to use the quicker options like digital banking such as Paysafe or ecoPayz, iLucki offers it all. Users can also deposit using the Bank Transfer option.
In addition, a distinct feature of iLucki Casino is that it supports cryptocurrency. And not just one type. Rather, it supports many options, namely Bitcoin (BTC), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Tether (USDT), etc.
No matter which option you choose to deposit money, it will be processed instantly so that you can start gaming without any delay. In contrast, the withdrawals can take time depending upon the payment route chosen. However, the iLucki site claims to process even the withdrawals in a few hours.
Thankfully, iLucki imposes no charges whatsoever on the deposits and withdrawals. So, you can enjoy quick payouts without any hassle.
The minimum deposit and withdrawal limits are quite low at this casino. But the maximum withdrawal limits per week and per month are also quite low, which poses a problem if one wishes to draw out huge amounts.
Another great feature of the iLucki Casino is that multiple currencies are supported. USD, EUR, RUB, NOK, CAD, AUD, ZAR, CZK, PLN, and THB are among the notable few. Users can select the currency of their choice. But, the limitation is that the withdrawal method must be the same as the one used for depositing funds.
Security and Licensing
Since iLucki is owned and operated by Direx N.V, which is licensed by the Curacao government, this casino also holds the Curacao Gaming license. The lack of other major licenses is the reason why iLucki Casino is restricted in many countries.
Nevertheless, the players able to access this casino can rest assured that all their data, transactions, and all other details are protected through the use of 128-Bit SSL encryption. Thus, there is a complete guarantee of player data being safe and secure. All the payment methods are also secured through this technology.
As iLucki uses the standardized Random Number Generator technique to ensure fairness, the games are reliable and fair by all means.
Licensed | |
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Curaçao eGaming License | 8048/JAZ2020-013 |
Customer Support
To make sure that players can access and play the games without any hassle, efficient and helpful customer service is mandatory. Since the players might run into troubles relating to their accounts or a technical issue might pop up, the casino must be ready to extend assistance and solutions promptly.
Therefore, iLucki has already placed an elaborate FAQ section on the site. This section is divided into categories that are most frequently sought by players, namely Security, Deposits & Withdrawals, Currencies, and many more. It is highly likely that you might find the answer to your query, so you need not look anywhere else unless you have skimmed through this section.
Next up is the email support. Although some might this to be an outdated method of communication, it still serves as a great medium if you need to relay detailed information like a complaint or query. The iLucki team claims to respond to the emails within 24 hours. So, if you are in search of a quick answer, this might not be the path you ought to choose.
Luckily, you can get prompt assistance through the live chat feature. According to the casino, the live chat is operated by highly trained and friendly support team members, and thus, users can get helpful replies instantly. The response time is also quick.
However, the downside to this is that it is not offered round the clock. The live chat is only operational between 7.00 and 21.30 (UTC). At other times you are on your own since there is no phone number provided. Also, you must provide your email address before you can access the chat feature. In short, the iLucki customer support is falling a bit short in efficiency.
However, iLucki offers multiple languages easing the player’s experience. Some of the most notable supported languages are English, Finnish, Canadian French, German, Polish, etc.
Language | Phone | Live Chat | |
---|---|---|---|
English, German, Russian | No | [email protected] | Yes |
FAQ
Yes. iLucki boasts a very lucrative loyalty program consisting of 5 levels with varying benefits. Users can earn status points to be promoted to the next level.
Yes, you can. And you don’t need any installations or downloads. Just access the casino site on your browser and start gaming.
No. You must choose a single currency since the site clearly states that you can only select one currency per account.
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