- Games from 60+ software providers
- Deposits by cryptocurrencies are accepted
- Low minimum deposit/withdrawal limit
- Wide selection of currencies and payment methods
- A separate section of games playing on BTC
- Live dealer games are available
- High wagering requirements on bonuses
- No phone number provided
- A large number of prohibited games in bonus bets
LevelUp Casino Review
Despite its entry in 2020, LevelUp Casino has performed well and is regarded as one of the most popular gambling sites. Loads of products, features, and services have all been up to standard, explaining why LevelUp Casino is attracting and retaining customers in equal measure.
LevelUp Casino is among the brands owned and operated by Dama N.V., a well-established and reputable iGaming company. Other brands that double as LevelUp Casino sister sites include EvoSpin Casino, Casinorex Casino, Slot Hunter Casino, Bitstarz Casino, and BetChain Casino. Most brands serve several common features, including generous bonus packages and cryptocurrencies in their banking section.
Unlike some casinos, LevelUp Casino doesn’t follow a specific theme in its design. Instead, the interface features a black backdrop with huge promotional banners at the top of the main page. The highlight is that users can access sizeable thumbnails, and control options are easily identifiable on the interface.
LevelUp Casino Bonuses
LevelUp Casino excels in the bonuses section by ensuring that all its members have a taste of a positive bankroll. One major highlight is that players can claim the bonuses in question via fiat currencies or cryptos. For example, new customers will have a generous welcome bonus package to claim on the first four (4) deposits they make. Members must match the required deposit limit, considering it is a deposit bonus package. After that, they can enjoy cash bonuses and free spins.
The conditions to claim the bonus package get mixed reactions. Firstly, new gamblers can only claim the bonus via eligible bonus codes. Secondly, they must meet the minimum deposit limit set at €20 for the welcome bonus. However, while the mentioned conditions are okay with many, the 40x wagering requirements on the bonus are high and the validity period (14 days) is not attractive to many. Compared to other online sites, LevelUp Casino should look to improve on the mentioned two.
Regular players will have their taste of bonuses from the various reload bonuses they can claim either via fiat currencies or cryptocurrencies. Cash prizes and free spins remain the bonuses available.
LevelUp Casino also appreciates loyalty and looks to have its members reach greater heights for best rewards. From the first deposit they make, they will rise through the twenty (20) levels by gaining points until they get to the rocket, translating to the star prize. Every €12.5 wager on slots will award one (1) comp point (CP), with wagers made on card games, video poker, roulette, and poker contributing 5% towards points accumulation.
Promotions
LevelUp Casino offers several monthly tournaments and missions for players to participate and win rewards. In most tournaments, players will have a huge prize pool they can share. The conditions to win the prize is to match the required bet size, play the eligible games/slots, accumulate points on the leaderboard, and have the rewards offered depending on the qualifying position.
LevelUp Casino Games
LevelUp Casino offers 3,000+ games currently. Gambling fans registered with the site will access every title per section, making it straightforward. In the gambling space, some users prefer slots to table games or video poker to live games. For this reason, the LevelUp Casino landing page allows players to choose their selection from ‘slots, new, bonus buy, BTC, live, jackpot, and table’ sections.
The slots provide most titles that slot lovers can enjoy in different volatilities, RTP, variance, reels, and paylines. In addition, the slots provide different features to enjoy, including multipliers, free spins & re-spins, bonus buy, megaways, and more. Top slots are Elvis Frog in Vegas, Eye of Gold, Deadwood, Buffalo Power Megaways, Aztec Sun, and Book of Dead.
The table category makes up the next popular game type hosted at LevelUp Casino. Here, players will have a taste of the popular blackjack, roulette, and baccarat variants, in addition to several video pokers and poker variants. Top games under the category include European Roulette, 21 Burn Blackjack, 3D Baccarat, American Gold Poker, Trey Poker, Jacks or Better, and Ultimate Texas Hold’em. Of interest noting is that LevelUp Casino performs poorly from the few video poker games available.
However, the BTC games compensate for the few video pokers. These are games playable via cryptocurrencies. The highlight is that the site places them in a different category, making it easy for the crypto players to find and play them. They include Gold Digger, Johnny Cash, Ancient of Korea, 88 frenzy Fortune, and Book of Egypt.
The ‘Live’ category is a hub for the live versions of table & card games. Here, LevelUp Casino guarantees a wholesome experience from the games streamed over the internet in top-notch quality. They go a step further to incorporate chat features to enable real-time communication with players and real dealers. Auto Roulette, VIP Blackjack, External Baccarat, and Super Sic Bo make up the list of live games.
Slots and software
The 3000+ game portfolio at LevelUp Casino is down to 60+ software providers. As is the norm in many online casinos, the more the developers, the merrier the collection. In a nutshell, the 60+ providers have contributed to providing a complete game library. And with the library huge, LevelUp Casino seeks to make every interaction easy by providing a ‘Provider’ drop-down function for members who are fanatics to specific providers. The biggest input in the list is from 1x2Gaming, ELK Studios, Blueprint Gaming, BetSoft Gaming, Ezugi Gaming, iSoftBet, NetEnt, Playtech, and Red Tiger Gaming.
Keep in mind the slots that make up the biggest selection. They are served differently to serve all types of slot lovers. For example, those relishing the old times can play classic slots, those wishing to try modern slots can spin thousands of video slots, and those invested in life-changing returns can try jackpot slots. LevelUp Casino makes it even better for the latter group by providing a ‘Jackpot’ section. Here, jackpot fans can choose between top titles such as Joker Gems, Lucky Clover, Dragon Kings, Divine Fortune, Age of the Gods, and Diamond Wild.
What happens if you can’t find a title on the categories? LevelUp Casino provides a search function to help facilitate the selection. One notable miss is the ‘A-Z’ sorting tool that is available on many rival online casinos.
The other point of interest is that all games are playable on mobile without any special download. Currently, many online casinos offer a mobile platform, and LevelUp Casino stands as one of the sites. So, users can choose to play for free or real money on their mobile browsers, thanks to HTML5 technology. What’s more, it is impressive that the interface on the mobile platform remains friendly and straightforward.
Software List
Deposit and withdrawals
Dama N.V. casinos are known for the multitude of deposit & withdrawal options they offer, and LevelUp Casino is no exception. Over twenty (20) different options are on board, including card options (Visa/MasterCard/Maestro), e-wallets (Neteller & Skrill), Ecopayz, Instadebit, and bank transfers. One highlight about every deposit is that they are instant.
In addition, LevelUp Casino, like other Dama N.V. casinos, accept cryptocurrencies as modes for deposits and withdrawals. They are Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Tether, and Ethereum.
At LevelUp Casino, the minimum deposit one can make is €10, with the maximum deposit limit set differently on each payment option. On withdrawals, the first vital point LevelUp Casino emphasizes is account verification. Only then can a user withdraw funds. The minimum withdrawal amount is €10, with the maximum limit set depending on the cash-out option. Some important payout limits to keep in mind are:
- Per day: €3,000
- Per week: €7,500
- Per month: €15,000
LevelUp Casino processes the withdrawal requests within one (1) day before releasing winnings. After that, the timeline before players have their funds depends on the option they choose.
Finally, members can expect zero charges for any deposit and withdrawal, except those withdrawing via bank transfers.
| Payment method | Limits | Fees |
|---|---|---|
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 1 000.00 EUR | No |
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10 - 10 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
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10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
 |
10 - 4 000.00 EUR | No |
|
30.00 EUR - Unlimited | No |
|
5 EUR - Unlimited | No |
|
20.00 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
300.00 EUR - Unlimited | No |
|
20.00 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 - 3 000 EUR | 1-3 Business Days | No |
|
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10 - 3 000 EUR | 1-3 Business Days | No |
|
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10 - 3 000 EUR | 1-3 Business Days | No |
|
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10 - 3 000 EUR | Instant | No |
|
10 - 3 000 EUR | 1-3 Business Days | €16 |
|
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10 - 1 000 EUR | Instant | No |
|
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10 - 3 000 EUR | Instant | No |
|
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10 - 3 000 EUR | Instant | No |
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10 - 3 000 EUR | Instant | No |
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10 - 3 000 EUR | Instant | No |
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10 - 1 000 EUR | Instant | No |
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10 - 3 000 EUR | Instant | No |
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15 EUR - Unlimited | Instant | No |
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1 EUR - Unlimited | Instant | No |
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30 EUR - Unlimited | Instant | No |
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2 EUR - Unlimited | Instant | No |
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200 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
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20 EUR - Unlimited | Instant | No |
Security and Licensing
LevelUp Casino operates with a license issued by Antillephone N.V., with Dama N.V. company registered under the Curacao laws. The licensor has a long list of the gambling sites it has licensed. But, even so, many are uncertain of the sites’ legitimacy for how easy it is to obtain a Curacao eGaming license. However, a point to note is that LevelUp Casino is fully certified and legal.
The platform also seeks to protect its users’ information through various security measures. They include SSL encryption technology that encrypts all transmitted information and two-factor authentication (2FA) to add another layer of security to a customer’s account.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ2020-013 |
Customer Support
Various queries may crop from the account, bonuses, banking, casino games, and responsible gambling sections. LevelUp Casino handles the issues via multiple avenues. One major highlight is that customer service is accessible in 10+ languages at the casino. They include English, Italian, Portuguese, Norwegian, and Deutsch.
The FAQ page serves as the best stop for users, with most questions handled from here. The next stop is through live chat for quick interaction with the 24/7 available team. Finally, users can contact the support team through a form requiring filling in the email address and message.
LevelUp Casino customer service shortcomings include the lack of phone support and email support.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Russian | No | [email protected] | Yes |
FAQ
LevelUp Casino only accepts one account per user/household/IP. In case one has multiple accounts, the casino chooses the account to retain.
The welcome bonus is a deposit bonus package. Therefore, a user must deposit the required amount and use the eligible bonus code to receive the bonus.
LevelUp Casino supports fiat and cryptocurrencies, including EUR, USD, NZD, CAD, AUD, NOK, ZAR, JPY, KZT, BTC, USDT, ETH, DOGE, LTE, and BCH.
After processing the withdrawal request, a member’s payment method determines the period to receive the cash. For example, cryptos and e-wallets are instant.
The wagering requirements are 40x (bonus). This means the player must wager the bonus forty times (40x) before they receive bonus winnings.
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