- Excellent VIP program
- A wide range of payment options
- Deposits by cryptocurrencies accepted
- Live dealer games are available
- Top-tier software providers behind the games
- Games from 70+ software providers
- Great welcome bonus package
- A separate section of games for playing on BTC
- A wide selection of currencies
- High wagering requirements attached to welcome bonus
- A large number of prohibited games in bonus bets
- Withdrawal times are not that fast for some payment methods
- Low maximum withdrawal limits
Shambala Casino Review
Debuting in 2021, Shambala Casino has topped the charts as one of the most promising new entrants into the gaming world. The casino is a top destination for both new and experienced gambling fans for its top-notch products, features, and services. They include a 4000+ game portfolio powered by 70+ software providers, generous and plentiful bonuses in addition to tournaments, a vast range of payment options, and a modern website design.
Shambala Casino is another addition to the long list of brands operated by Dama N.V., an experienced company reputable for running big-name operators. Gambling fans can never go wrong with Dama casinos, factoring in common factors available on most sites. They include impressive game collections, convenient and plentiful banking options, including cryptocurrencies, and bonus packages tailored to new and experienced users. Other Dama N.V. casinos that double as Shambala Casino sister sites include Spin Samurai, Wild Tornado, Casitsu, Katsubet, and LevelUp Casino.
Besides the casino and live casino products at Shambala Casino, the site also invites Poker lovers on board. They will have a separate section that will display various poker variants for players to try for free or real money. However, sports lovers will have to look away since the site does not offer any sportsbook section.
The casino welcomes users to a well-optimized modern website to make interaction and navigation easy and friendly. Firstly, members will find an interface with a black backdrop and a blend of orange and shades of brown, complemented by white text for simplicity. Therefore, visibility becomes more straightforward, and looking at the general lobby organization, Shambala Casino follows a familiar approach to many sites. The menu option will be on the left-hand side vertical bar, where users will navigate through options like Games, Payment, Promotions, FAQ, Support, VIP, and Tournaments. Slightly below the menu options will be the language selector option.
The top games and promo banners will be on the main page, in addition to the game categories hosted at the site. Finally, the links to informational pages like terms & conditions, privacy policy, and responsible gaming will be at the bottom.
Shambala Casino Bonuses
Registered customers at Shambala Casino will be in for an adventure looking at the bonuses in place for them. For example, the site looks to kick-start the adventure of the newly registered members through a generous bonus package. Once the new player registers, they will be eligible to get a deposit bonus for the first four (4) qualifying deposits they make. Shambala Casino will match the deposits by 50%-100% while offering the cash bonus like many casinos. However, the first deposit bonus will go beyond a cash bonus to spice it further by adding free spins into the fold. And with Shambala Casino accepting cryptocurrencies, new entrants can receive the cash bonus in fiat currency or Bitcoins.
The bonus package will be subject to terms and conditions that newbies should note. For example, the minimum deposit required to activate the bonus is €20 or 0.0008 BTC. If the new entrant deposits less than the set limit, they will not qualify for the bonus. Additionally, the free spins awarded on the first deposit will be eligible for Aztec Magic Deluxe, Lucky Blue, Fire Lightning, Brave Viking, and Hawaii Cocktails slots. Finally, the bonuses will have a 50x wagering requirement, where users must play through the bonus fifty times (50x) before withdrawing the bonus winnings. Unfortunately, the requirements are high compared to other rival gaming sites.
Shambala Casino also looks to retain its customers, and one of the ways to achieve this is through offering existing players’ bonuses. They can expect special days bonuses such as Monday reload bonuses, where every deposit made on the day followed by a valid bonus code activates the bonus in question. Additionally, the casino offers free spins on Wednesdays whenever the player makes a qualifying deposit and uses the valid bonus code. Remember, the bonuses will still be subject to the 50x wagering requirement.
The operator goes a notch higher to appreciate VIP players through a VIP program tailored to give them privileges, prizes, and benefits like fast cashouts, improved weekly and monthly withdrawal limits, VIP free bonuses, cashback bonuses, and free spins. Every deposit made at the site will award status points, and the status points will position the members to a level in the program. The more the status points, the higher the level, and the higher the level, the better the gifts, privileges, prizes, and benefits. Each €1 deposit equals one (1) status point. The VIP levels are as follows:
- Steel: 100-999 pts
- Bronze: 1,000-4,999 pts
- Silver: 5,000-19,999 pts
- Gold: 20,000-49,999 pts
- Platinum: 50,000+ pts
Promotions
Shambala Casino also runs a few tournaments, allowing participants to claim prizes from the prize pools of cash and free spins. The operator hosts them periodically, specifically for days with timers placed on each tournament. On average, Shambala Casino customers will have at least two (2) tournaments they can participate in at a go. In most cases, the tournaments will have participating games/slots that members must play to accrue points that position them on a leaderboard. After the promotional period ends, the players in a qualifying position will receive a share of the prize pool. As usual, the higher one ranks on the leaderboard, the higher the share of the prize pool.
Every tournament will have a different set of conditions. However, the most important conditions to note include the minimum bet required to participate, the duration of the tournament and prizes won, and if the prizes are subject to wagering requirements.
Shambala Casino Games
Shambala Casino offers a diversified game collection consisting of 4,000+ titles. For a casino that is only a few months old, it is an impressive collection by far. And it is made better by the fact that it is complete with every popular game type hosted on the site. Of course, like many online sites, the slots make the biggest chunk in the portfolio, with slot lovers served with three-reel slots, five-reel slots, and jackpot slots. In a nutshell, Shambala Casino offers 3,500+ slots, and it gets better with users allowed to play them for free (demo mode) or for prizes (real-money deposits).
The site also offers an array of table & card games, including separate Blackjack, Baccarat, and Roulette categories with variants like American Roulette, European Roulette, Premium Blackjack, Blackjack Surrender, Mini Baccarat, and Baccarat Pro. Poker lovers at Shambala Casino will also have a great collection of games to look forward to under the ‘Poker’ section, where games like 3 Hand Casino Hold’em and Caribbean Stud Poker headline. Those wishing to try video poker games will also have the ‘Video Poker’ section where they will enjoy titles like Aces & Eights, Bonus Poker, Double Double Bonus Poker, Deuces Wild, and Jacks or Better.
However, it does not end there. Shambala Casino also hosts lottery games, allowing users to get tickets and play games like Break the Ice, 7 Piggies 5000, Diamond Rush, and Cash Vault I & II. Finally, Shambala Casino offers a separate BTC games section where members can access provably fair games that they can play with Bitcoin. They include slots like 88 Golden 88, Book of Doom, Aztec Empress, and Alchemy Book. Compared to other game types available on the website, lottery and BTC games are the least extensive, but even so, members can expect quality titles to play for impressive prizes.
Wish to meet live dealers? The site offers a live casino section where players get an avenue to interact with real dealers and chat with friends while playing live games. The section offers an exhilarating atmosphere, with the games streamed live from offsite casinos or a studio in real-time. Gambling fans will have a plentiful supply of live games options from big-name providers like Evolution Gaming, Vivo Gaming, and Ezugi. Besides the live table game versions available, users can also enjoy live poker variants in addition to live game shows like Crazy Time and Dream Catcher.
The 4000+ game portfolio presents the games conveniently in the interface in sections. Unlike other sites offering the games together, Shambala Casino players will choose them from sections like Slots, BTC Games, Jackpots, Video Poker, Lottery, Live Casino, Roulette, Poker, Blackjack, and Baccarat.
Slots and software
As stated, Shambala Casino’s most extensive section is the slots section, with 3500+ slots available for spinning. Slot lovers will get to try these games served in different mechanics from the reels, paying lines, features, bet sizes, etc. The top slots include Book of Dead, Jammin’ Jars, Aztec Magic, Money Train, and Reactoonz. But first, who are the providers behind these slots? The site offers a cocktail of providers from the ‘Providers’ drop-down tool at the main lobby on the right-hand side. Over 70 providers partner with Shambala Casino, including top names like Microgaming, Booming Games, Relax Gaming, NoLimit City, Play’n Go, Yggdrasil, Push Gaming, NetEnt, and Playtech. Owing to their longevity, products, and status in the industry, slot lovers can expect more contributions from providers like Microgaming, NetEnt, and Playtech.
And while classic and video slots dominate the section, slot lovers looking to enjoy high-paying slots with life-changing grand prizes can try the separate ‘Jackpot’ slots category, where top progressive and fixed jackpot slots are on board. The section includes titles like 100 Cats, Buffalo Power, Sun of Egypt, Charms & Clovers, and Aztec Coins. While bettors can choose a preferred slot or game via game sections, Shambala Casino offers more features to facilitate the selection. For example, one can use the providers’ drop-down menu to find preferred providers and their list of games/slots. Additionally, the operator allows users to search for their favorite gaming titles through the search bar on the left-hand side below the promo banners and game categories. Unfortunately, players cannot sort games alphabetically or via slot features, like several modern sites.
Finally, Shambala Casino introduces friendly mobile access to Android and iOS users, allowing them to access the casino through mobile browsers without downloading additional software. This is made possible through the use of HTML5 technology. Players will only follow the link on browsers like Chrome, Safari, Opera Mini, and Brave and log in to their accounts or sign up for a new account. The mobile version also allows other services, including banking, customer support, and members can also claim bonuses & promotions. Unfortunately, Shambala Casino does not optimize every game for mobile use.
Software List
Deposit and withdrawals
Shambala Casino provides a convenient cashier section with players provided with about twenty (20) payment options to use for deposits and withdrawals. The options consist of bank transfers, card options, and e-wallet options, with methods like Neteller, Skrill, Visa/MasterCard, ecoPayz, iDebit, and Interac topping the banking inventory. The top highlight at the site is that every deposit is instant.
Besides card options, banks, and e-wallets, Shambala Casino joins many other modern gaming sites to incorporate cryptocurrencies for transactions. Members can deposit or cash out from their accounts in Bitcoin, Bitcoin Cash, Tether, Dogecoin, Ethereum, and Litecoin.
While transacting, customers should keep the following limits in mind. The minimum deposit is €10, while the maximum deposit limit per transaction is €4,000. The minimum withdrawal amount is €20, while the maximum withdrawal limit will be as follows:
- Per week: €2,500
- Per month: €7,500
However, those at Bronze, Silver, and Gold VIP levels will enjoy higher limits at:
- €3,000, €3,5000, and €4,000 weekly limits, respectively.
- €9,000, €10,500, and €12,000 monthly limits, respectively.
Those players at the Platinum level will have no weekly or monthly limits placed while withdrawing. Finally, like other online sites, Shambala Casino will only process withdrawals from verified accounts to ensure no fraud, money laundering, or identity theft cases.
Immediately after a player requests a withdrawal, the casino will take some time to process the request, and players will receive funds instantly once approved. However, bettors withdrawing via credit cards and bank transfers will wait 3-5 banking days and 5-7 banking days, respectively.
Shambala Casino will not charge fees for any deposit or withdrawal.
| Payment method | Limits | Fees |
|---|---|---|
|
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
|
10 - 3 000.00 EUR | No |
|
10 - 6 000.00 EUR | No |
|
20.00 - 4 000.00 EUR | No |
 |
10 - 4 000.00 EUR | No |
|
10 - 4 000.00 EUR | No |
 |
20.00 - 4 000.00 EUR | No |
 |
20.00 - 4 000.00 EUR | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
20 - 4 000 EUR | 3-5 Business Days | No |
|
|
20 - 4 000 EUR | 3-5 Business Days | No |
|
|
20 - 4 000 EUR | 3-5 Business Days | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
30 - 6 000 EUR | Instant | No |
|
|
30 - 6 000 EUR | Instant | No |
|
30 - 6 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
200 - 4 000 EUR | 5-7 Business Days | No |
|
|
100 - 20 000 EUR | Instant | No |
|
|
1 - 40 000 EUR | Instant | No |
|
|
400 - 75 000 EUR | Instant | No |
|
|
45 - 9 000 EUR | Instant | No |
|
|
20 - 4 000 EUR | Instant | No |
|
|
1 - 20 000 EUR | Instant | No |
Security and Licensing
The site is under the ownership and operation of Dama N.V., a company registered under the laws of Curacao and running by an Antillephone N.V. license. Unfortunately, the licensor does not rate highly in the gaming world than elite licensors like UKGC and MGA. Reasons for this include how cheap it is to obtain the license and some questionable gaming sites it has previously licensed. However, casinos registered under the Curacao Government laws are numerous, speaking confidence to users.
The casino also ensures to secure every user’s information through industry-standard encryption technology, where every information is encrypted while on transmission to restrict unauthorized access. Additionally, the site protects each member’s account through a two-factor authentication tool that generates a unique code and sends it to the user on every account login.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ2020-013 |
Customer Support
Do you have inquires on how to set up an account, verify, deposit, withdraw, claim bonuses, complete wagering requirements, or any security issue? Shambala Casino attends to these queries through its effective customer service section comprising a detailed FAQ page. Unfortunately, the page is only accessible in English, which is a downside when factoring in sites supporting multiple languages for their diverse customer base.
If the FAQ page does not attend to your query, you can contact them through a contact form by providing your email address and the message. Unfortunately, the casino does not offer phone support. In a nutshell, Shambala Casino’s customer support section needs urgent attention.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | No | [email protected] | Yes |
FAQ
As per user policy, Shambala Casino customers should have one account under their details. Having multiple accounts to claim bonuses will be deemed bonus abuse and might lead to confiscation of funds.
The ‘Live Casino’ section hosts hundreds of live games from top providers like Evolution Gaming, Vivo Gaming, and Ezugi Gaming. For example, you will have plenty of options from the live table versions and game shows.
Unlike many gaming brands with multiple languages supported, Shambala Casino only supports English, which might turn off some customers not conversant with the language.
The site’s banking option accepts cryptocurrencies, including Bitcoin, Litecoin, Bitcoin Cash, Dogecoin, Tether, and Ethereum. Additionally, the operator boasts a different section tagged ‘BTC games’ that players can play with Bitcoin.
You can select various currencies while playing at the casino. They include EUR, USD, CAD, NOK, NZD, RUB, JPY, INR, PLN, CNY, BRL, MYR, PHP, THB, VND, ZAR, and cryptocurrencies, including BTC, ETH, BCH, USDT, LTC, and DOGE.
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