- Huge selection of game providers
- Multiple fiat and cryptocurrencies supported
- Live chat is available 24/7
- Bountiful welcome bonus and deposit bonuses
- Live sports betting is available
- High wagering requirements attached to welcome bonus
- No phone line for customer support
- Large number of prohibited games in bonus bets
Joo Casino Review
One of the most prominent and well-known companies, Dama N.V, owns and operates Joo Casino, along with many others. Some of its sibling sites include Winz, Bitkingz, Slotum, and many more. Just like its parent company, Joo Casino is also licensed by the Curacao Gambling Authority and was established a while back in 2014.
At this comprehensive platform, you will be treated with a multitude of rewarding bonuses and contests that keep the entertainment level constantly high. With live dealer games, Joo Casino is able to offer a very real gambling atmosphere.
The welcoming interface is also very attractive. A slideshow of animated promotions placed against a dark backdrop attracts a user’s attention instantly. Easy navigation and intuitive interface are just some of the perks you can experience at Joo.
Joo Casino Bonuses
As soon as you decide to join and deposit at Joo Casino, you will be rewarded with cashback and free spins. And to keep you interested, Joo also offers bonuses on the second, third, and fourth deposits.
If you are a regular player at this casino, you will have the pleasure of enjoying bonuses like Monday Afterparty and Wednesday Freespins. Cashbacks are also rewarded to players betting in the Sportsbook.
For those who wager more and more frequently, we have great news. Simply by playing and wagering, you can accumulate comp points that will help you to climb the VIP levels. You can earn the specified cashback as well as earn the mystery box that contains a surprise prize.
The levels are as follows:
- Newbie
- Gambler
- Professional
- Master
- Guru
- Sensei
- King
Promotions
Joo Casino is dedicated to catering to its players by hosting numerous contests and keeping the thrill alive. If you are also the challenging type, you will be delighted to explore the Tournaments tab that displays all the ongoing competitions.
A weekly Treasure Hunt is hosted by this site and offers massive prizes to the top 3 winners. Players can also choose to complete Missions. By completing a set of 7 missions, players can earn the right to claim free spins. Drops and Wins are also up for grabs at this platform. All in all, you have various ways to play and win incredible prizes.
Joo Casino Games
Joo Casino features a huge variety of games in its library. At this virtual casino, you will discover over 3000 exciting titles that are available in both the free play and real money mode. So, if you haven’t decided which game you would like to wager on, you can try out the games in demo mode, without depositing or registering.
At Joo Casino, you will find a massive range of slots. From classic 3-reel slots with single pay lines to slots with several reels and multiple pay lines, the collection of slot games is truly impressive. Moreover, this platform also boasts a multitude of jackpot games, bonus feature games, and those offering drops and wins.
Another great selling point of the Joo Casino is that it features an excellent live games collection. Whether you are interested in experiencing the real-time thrill of a land-based table casino game, or just wish to enjoy an entertaining game of live Monopoly and Sic Bo, Joo Casino has got you covered. Powered by Evolution Gaming, you can only expect the best live gambling experience.
To make the players game search easier, the gaming library is arranged quite intuitively. In the main lobby, the games are categorized based on their popularity and release date. You can further view the games sectioned in various categories like Slots, Bonus Buy, Jackpot Games, etc. This makes it easier to search for the type of game you wish to play.
There are not many filters available. You can only narrow down your search by choosing to view games by a specific provider.
Slots and software
The massive game library at Joo Casino is powered by numerous game providers. Some of these are prominent names of the industry, such as NetEnt, Microgaming, Quickspin, and Evolution Gaming. While others are not so prominent such as Oryx, Onlyplay, Nolimit, to name a few. More than 30 game providers are teamed up with Joo Casino, resulting in an incredibly diverse gaming portfolio.
If you like to try your luck and win big, you can head over to the Jackpots section, where you will be presented with a range of amazing jackpot slots. The famed progressive slot Mega Moolah, offering a massive reward, is also available.
As mobile gaming is a rising trend, Joo Casino has also optimized its library for complete accessibility on mobile phones and tabs. Even though there is no native app, users can still play the games straight through the mobile browser since these games are developed using HTML5 technology.
Software List
Deposit and withdrawals
The banking options at Joo Casino render a very convenient gambling experience ensured through a range of payment methods and multiple currencies. VISA and MasterCard debit/credit cards as well as web wallets like Neteller and Skrill. Even bank transfer is a viable option on this platform.
Better yet, Joo Casino also supports cryptocurrency. You can find a multitude of cryptocurrency options to enjoy quick transactions. BTC, ETH, LTC, BCH, DOG, and USDT are some of the currencies offered.
Numerous fiat currencies are also available. EUR, USD, RUB, NOK, AUD, NZD, CAD, and PLN are to name a few.
Joo Casino processes the withdrawal requests within 24 hours. But the time varies with the payment method used. If you use cryptocurrency, you can expect to be paid within a few hours. Bank transfers and card payments can take the usual 3-5 and 1-3 days, respectively.
Although the casino does not impose any fees on transactions, it implements strict transaction limits that make the withdrawals a hassle. As compared to other casinos, the transaction limits could have been a bit more flexible.
| Payment method | Limits | Fees |
|---|---|---|
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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5 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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20 - 2 500 EUR | 1-3 Business Days | No |
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20 - 2 500 EUR | 1-3 Business Days | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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100 - 2 500 EUR | 3-5 Business Days | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
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20 - 2 500 EUR | Instant | No |
Security and Licensing
You can rest assured that Joo Casino is a legitimate casino. It is owned by a prominent company, Dama N.V, and is also licensed by the Curacao Gambling Authority. This license holds significant importance in the virtual gaming industry, thereby guaranteeing the authenticity of Joo Casino.
In addition, the Australian testing company iTech Labs has also certified this casino. This ensures that Joo uses RNG that complies with the industry standards. Therefore, the games are known to be fair and authentic.
When talking about the security standards at Joo Casino, it is also top-notch. This is guaranteed through the use of SSL encryption that protects user data and secures all transactions. This platform also enables users to apply 2-factor authentication, further ensuring safety while gambling.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ2020-013 |
Customer Support
When you are new to a virtual casino, navigating can seem like a tedious task. And sometimes, users are looking for answers to specific questions that are not mentioned on the site. At such a point, the casino’s support team must be available to facilitate the users. A decent FAQ section is available but does not answer most of the uncommon questions.
Therefore, Joo Casino offers a live chat support feature that is available round the clock. User queries are catered to through this feature by highly professional and helpful staff members. The response time is quick. So you can expect prompt replies to your concerns.
Secondly, if you click on the Support tab on the site, you will be taken to a separate window where you can type in your message, complaint, or query in the form of a contact form. In addition, the email address is also easily available. In short, you have multiple ways to get in touch with customer care representatives.
What’s more, is that the site and support are multi-lingual. Some of the offered languages are English, Russian, Polish, German, Norwegian, Finnish, Spanish, Portuguese, and Japanese.
The only lacking is the absence of telephonic support.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Russian, German, Finnish, Polish, Spanish, Portuguese, Japanese, Norwegian, Canadian French | No | [email protected] | Yes |
FAQ
The Terms and Conditions at the site clearly mention that it is not permissible for a person to create multiple accounts. Only a single account per household, I.P address, and email address is allowed.
Joo Casino is available in multiple languages such as English, Russian, Polish, German, Norwegian, Finnish, Spanish, Portuguese, and Japanese.
The withdrawal requests are processed within 24 hours. After that, the cryptocurrency cashouts take a few hours whereas bank transfers and card payments take 3-5 and 1-3 days, respectively.
Yes. Even though there is an absence of a native mobile app, the casino site is fully functional on any mobile phone or operating device. The games can be accessed through a mobile browser.
Yes. Joo Casino features a multi-tier VIP program consisting of 7 levels. Cashbacks and mystery prizes are awarded to the lucky players. The players can climb through the levels by earning comp points through wagering.
You can either use the live chat feature, which is available round the clock. Or, you can use the contact form or email feature.
Yes. Multiple currencies for both fiat and cryptocurrency are supported. Some of these are EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BTC, ETH, LTC, BCH, DOG, and USDT.
Joo Casino is owned and operated by the Curacao-based company, Dama N.V.
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