- Great welcome bonus package
- Top-tier software providers behind the games
- Multiple avenues for customer support
- Live dealer games are available
- Multiple languages supported
- Popular progressive jackpot slots
- Low minimum deposit limit
- Relatively high wagering requirements for bonuses
- A large number of prohibited games in bonus bets
- Withdrawal times aren’t fast for some payment methods
Vegas Hero Casino Review
Are you relishing a trip to the Vegas strip? Vegas Hero Casino takes you right into it thanks to its platform equipped with exciting features. Since its inception in 2017, Vegas Hero Casino has made every visitor feel like a hero and clarifies that no fortune is out of reach!
Vegas Hero Casino operates under Genesis Global Limited, a company founded in 2014, and has been on an upward trajectory in its growth. Besides Vegas Hero Casino, the company operates a range of similar sites, including Spela Casino, Casino Cruise, Pelaa Casino, and Sloty Casino. While many aspects are identical in all the brands, the powerful bonuses & promotions, the wide range of payment methods, and the licensing from top gaming licensors such as the MGA come out on top.
For its design, the operator does not follow any theme. However, there are several sightings of the Vegas life, including the infamous signage, nightlife, and the luxury life with posh cars. Every information and option is easy to find from the homepage, with the menu option available from the top-left side. The main page consists of all the major picks in the casino, with more informational pages at the bottom.
Vegas Hero Casino Bonuses
The operator excels in the bonuses section, where members (new and existing) can enjoy various bonuses to boost their bankroll. For example, newbies will have a welcome bonus package on the first four (4) qualifying deposits, provided they use the correct bonus codes on the second, third, and fourth deposits. The bonuses in question include cash prizes and free spins eligible on the first deposit. In a nutshell, any qualifying deposit made will be matched to a set percentage. This means that if the casino matches the deposit at 50%, a €100 deposit will have a bonus of €50 awarded.
The casino also looks to attract live casino new entrants through a special deposit bonus. A qualifying first deposit gets doubled automatically. However, the maximum value is not as impressive as the value of the casino welcome bonus.
On the conditions is where things get slightly average. Vegas Hero Casino first gets credit for the minimum deposit limit set at €10. However, the wagering requirements make the bonus slightly unattractive, considering the operator sets them at forty times (40x) on the bonuses. Finally, Vegas Hero casino provides a long list of slots and games not eligible to complete the wagering requirements.
How about the existing and seasoned customers? Vegas Hero Casino caters to them with tons of bonuses. The operator tailors some on special days and weekends. One common aspect about the bonuses is that users must make eligible deposits to trigger them. What’s more, cashback bonuses are also in place for live casino fans where a qualifying total net loss gets a cashback bonus.
In the virtue of treating its users as heroes, Vegas Hero Casino offers a lucrative VIP program to actualize its stance. Being a VIP has many advantages, including exclusive bonuses, holiday packages, a dedicated account manager, and exclusive VIP events.
Promotions
Vegas Hero Casino also features a Pragmatic Play drops & wins promotion with daily and weekly prizes on board. Generally, there are limited promotions compared to other rival sites with loads of tournaments that come with sizeable prize pools. With Vegas Hero Casino, interested parties will play eligible Pragmatic Play slots with a generous prize pool for daily prize drops and weekly tournaments. Each real-money bet counts towards the prize drops and tournaments, and the higher the users rank on the leaderboard, the better the prizes. Finally, participants are encouraged to keep in mind the minimum bet per spin set at €0.50.
Vegas Hero Casino Games
Vegas Hero Casino does not have the most extensive library of games in its collection. However, at 1300+ games, the casino sits pretty well, considering the top-tier software providers powering the portfolio. In a nutshell, the operator does not sacrifice quality over quantity, explaining why the casino has stood the test of time. Gambling fans will find all the games listed on the homepage under different sections for ease of interaction. This is one of the significant aspects of sorting the game collection. The sections include video slots, table games, roulette, jackpots, classic slots, and must fall jackpots.
From them, it is easier to project that slots make the biggest bunch. Here, a collection of slots is available in different styles, genres, themes, in addition to variances, RTP, and features. The highlight is that Vegas Hero Casino members can access classics, video slots, and jackpot slots. A look at the popular slots will present titles such as Gonzo’s Quest, Wolf Gold, Starburst, and Book of Dead.
Table games are on board where gambling fans can sharpen their skills, play games of chances, and employ several strategies to record wins in the different blackjack, roulette, and baccarat variants. In addition, few video poker titles make up the selection. Here, a taste of games with a house edge of 1.5%, including Deuces & Jokers, Jacks or Better, Aces & Faces, and Tens or Better, are available. Those wishing to try instant-win games, keno, and scratch card games can try a few titles supported on the platform.
Finally, live games will be under the ‘Live Casino’ section, and it is here that members enjoy HD quality streaming of tables by real croupiers. In a nutshell, the section allows a brick-and-mortar experience at the members’ convenience. Top titles include Lightning Roulette, Crazy Time, Monopoly Live, and Craps Live.
Slots and software
The operator works with top-tier software suppliers such as Microgaming, NetEnt, Red Tiger Gaming, Quickspin, Play’n Go, and Pragmatic Play. One of the major drawbacks is that Vegas Hero Casino members cannot sort games based on providers since there exists no particular ‘Providers’ option. This is a different scenario compared to many rival sites that offer the option. Far from that, the site looks to enhance the sorting of games by having them in sections or via the search function. Through the function, users will quickly have their favourite game immediately after they type the title.
However, those interested in a jackpot title will not have to look far. While slots dominate the operator’s game portfolio, a different jackpot category is in place to ease navigation. A collection of popular progressive jackpot slots and fixed jackpots will be available. The list entails names such as Divine Fortune, Mega Moolah, Hall of Gods, Dragon’s Luck, Mystery Reels, and Queen of Alexandria WOWPOT! The beauty of jackpots lay on the fortune that may change a life forever.
The advanced technology at Vegas Hero Casino is visible on its mobile casino that is readily accessible on the move. One does not require to make any unique download, thanks to the website using HTML5 technology to enable compatibility and instant access. All the games are on board, in addition to the bonuses & promotions.
Software List
Deposit and withdrawals
Vegas Hero Casino’s banking section accepts transactions from close to twenty (20) deposit & withdrawal options. Of the options, Visa/MasterCard, PaySafeCard, Neteller, Skrill, PayPal, ecoPayz, and Bank Transfer are the most popular. For every deposit, members can expect an instant timeline.
Notable misses in the section are the cryptocurrencies. Despite their craze in the gaming world, Vegas Hero Casino does not support any deposit or withdrawal via Bitcoin, Ethereum, Litecoin, Dogecoin, or Tether.
While transacting, members are always advised to note the limits. For example, the minimum deposit is €10, while the maximum deposit is €5,000. Provided the member verifies the account, the minimum they can withdraw is €10, while the maximum limit is as follows:
- Per transaction: €2,300
- Per week: €5,500
- Per month: €22,000
Once a user makes a withdrawal request, the site takes 24-72 hours before releasing the payment. After that, the speed at which one receives a payout depends on the cash-out option. However, online bank transfers and e-wallets such as Neteller, Skrill, and PayPal offer instant timelines.
Finally, every deposit will be free of charge, but every withdrawal will incur a 2% fee.
| Payment method | Limits | Fees |
|---|---|---|
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 300.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 1 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 30.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
|
10 - 2 500.00 EUR | No |
|
10 - 2 500.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 5 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
10 - 2 000.00 EUR | 1.9% |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 - 2 300 EUR | 1-3 Business Days | No |
|
|
10 - 2 300 EUR | 1-3 Business Days | No |
|
|
10 - 2 300 EUR | 1-3 Business Days | No |
|
|
10 - 2 300 EUR | Instant | No |
|
|
10 - 2 300 EUR | Instant | No |
|
|
10 - 2 300 EUR | Instant | No |
|
10 - 2 300 EUR | 3-5 Business Days | No |
|
|
10 - 2 300 EUR | Instant | No |
|
|
10 - 2 300 EUR | Instant | No |
|
|
10 - 2 300 EUR | Instant | No |
|
|
10 - 15 000 EUR | Instant | No |
|
|
20 - 5 000 EUR | Instant | No |
|
|
20 - 5 000 EUR | Instant | No |
|
|
10 - 2 300 EUR | 1 Business Days | No |
|
|
10 - 3 000 EUR | Instant | No |
|
|
20 - 5 000 EUR | Instant | No |
|
|
10 - 3 000 EUR | 3-5 Business Days | No |
|
|
10 - 3 000 EUR | 3-5 Business Days | No |
|
|
10 - 3 000 EUR | 3-5 Business Days | No |
|
|
10 - 2 300 EUR | 2-3 Business Days | No |
|
|
10 - 2 300 EUR | Instant | No |
Security and Licensing
Vegas Hero Casino operates on two top global licenses issued by the United Kingdom Gambling Commission (UKGC), the Malta Gaming Authority (MGA) and the Swedish Gambling Authority. Having passed their regulation tests, each member has confidence in playing at the casino.
Moreover, the confidence is improved more from the security status at the site. Vegas Hero Casino uses SSL encryption technology to encrypt and secure every information members pass while registering or transacting.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/B2C/314/2015 |
| UK Gambling Commission | 45235 |
| Swedish Gambling Authority | 2018:1138 |
Customer Support
For inquiries on how to play, deposit, withdraw, claim bonus, complete wagering requirements, and verify the account, a 24/7 customer support team is available to attend to you. In addition, the service is accessible in multiple languages, including English, Svenska, Suomi, Norsk, Indian, and Deutsch. The first stop is the FAQ page, dealing with the recurrent and common questions.
If the FAQ page does not provide a satisfactory solution, the operator offers a live chat function, phone support, and a contact form. There is nothing to complain about here, and the support section gets a good rating generally.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | 00356 27761397 | [email protected] | Yes |
| English (UK) | 08001700126 | [email protected] | Yes |
| Canadian English | 16474947616 | [email protected] | Yes |
| South African English | 0800999520 | [email protected] | Yes |
| Indian English | 000 800 0501 585 | [email protected] | Yes |
| Swedish | 0200896341 | [email protected] | Yes |
| German | 0800006269 | [email protected] | Yes |
| Finnish | 0800919867 | [email protected] | Yes |
| Norwegian | 80013506 | [email protected] | Yes |
| Canadian French | 00356 27761397 | [email protected] | Yes |
FAQ
The casino is 100% legit and operates on three licenses issued by the UKGC, MGA and the Swedish Gambling Authority. Moreover, the operator secures information via SSL encryption technology.
You are only allowed a single account on the website. If you have multiple accounts, you risk having them closed and winnings forfeited.
It would help to verify your identity to prove age eligibility and transact real money on the website.
The wagering requirements are 40x on the bonuses. Only after completing them can a player withdraw the bonus winnings.
Vegas Hero Casino mobile casino does not require any download for accessibility. Instead, the website is in instant-play mode.
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