Casino Summary
Established
2018
Website
genesiscasino.com
Languages
English, Canadian English, South African English, Swedish, German, Finnish, Norwegian, Indian English, Spanish
Currencies
British Pound Sterling, Bulgarian Lev, Canadian Dollar, Chinese Yuan, Croatian Kuna, Czech Koruna, Danish Krone, Euro, Georgian Lari +17 more
Restricted countries
USA, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania +15 more
Pros and cons
  • UK and MGA gaming Licenses
  • Very strong collection of casino games
  • Live casino and scratch cards
  • Somewhat high wagering requirements
  • Win limit on bonus spins and cash
  • Long withdrawal processing times

Genesis Casino Review

Genesis Casino could be described as the flagship of Genesis Global, a multi-talent company with a presence through and through the iGaming markets. The online casino itself is a highly modern website, with a lot to offer from games to bonuses, banking methods, customer service, several currencies and plenty of different languages. Genesis is in a sense a global casino, as it is available for very vast audiences. This obviously comes with a lot of benefits for the average player.

Genesis Global, the parent company behind the casino, also runs several other casino sites. Kassu, Spinit, Sloty, Vegas Hero, Casino Cruise and plenty of other brands. Some of these are more famous than Genesis, whereas others offer more localised or specialised casino experiences. The company generally operates with a Maltese Gaming License, but also has an UK Gaming License.

The reputation of Genesis Casino is fine when it comes to most things, but they seem to have considerable difficulties moving money around. Unnecessary checks, harsh rulings when problems arise, as well as some bonus issues seem to be a cause for complaining with many customers. However, opposite examples exist as well, which means that in most cases the gaming experience could just as well go without a hitch. Let’s take a further look in this full review of Genesis Casino.

The selection of games is centred around slots, with a special eye on jackpots and other speciality games within this group of casino games.

The players are welcome to live casino, scratch cards and a host of other games too. Some of these are available for free play as well, though others require registration and deposit to try out. Overall, the selection is very fitting for any and all casino players.

Genesis Casino Bonuses

You’ll run into bonus packages as soon as you open up an account at Genesis Casino. If you have played in online casinos before you’re probably familiar with how this works. To start with, you get free spins and bonus money. After you’ve taken advantage of this offer, you’ll run into other bonuses and promotions.

What about wagering requirements at Genesis Casino, as well as other terms and conditions? With free spins you need to take into account the time limits, which means that you generally need to play the free spins when you get them. You’ve got a few days of leeway, but if you don’t play the free spins you risk losing them completely. The wagering requirement for bonus money and free spins is the same, 40x the original sum. This is a bit high, and the fact that the wins from free spins are limited at 100 € or equivalent makes the spins sort of redundant. The maximum you can win with bonus money is 2000 € or equivalent.

Besides the promotions that are offered via the site, you will occasionally run into direct promotions at Genesis Casino. These will come via email or phone notifications and are a nice addition, even if they are not personalised. No deposit bonuses on the other hand seem to be quite rare at Genesis.

Genesis Casino offers a loyalty program which is a somewhat standard VIP program. It’s an invite-only club, but you can always contact the customer support team to check out what your prospects are. Once part of the club you’ll be earning points and levels, which will allow you to take your part of the following bonuses and more:

  • Personalised gifts and offers
  • Personal contact agents
  • Exclusive promotions
  • VIP-events
  • Monthly special raffles
  • Faster withdrawals

Promotions

Genesis Casino offers a list of changing promotions through the month. Usually, there are offers for bonus cash and free spins throughout the week, with reload offers and other promotions offered to all players. You can get bonuses to live casino too, though these are a bit rarer than ones aimed for slots.

Besides these normal bonuses, Genesis Casino also has tournaments and other special offers in its catalogue from time to time. Some of these are via the casino itself, others are provided by several software producers. Tournaments and other things of the sort come with quite sizable prize pots at times. These are usually free of the win limits that you encounter in other bonus offers, and hardly ever come with wagering requirements too.

Special promotions and VIP gifts come with much better terms and conditions then, than what your normal promotions offer. We suggest starting with a small deposit and then choosing the bonus offers that suit you best from the Genesis Casino collection.

Genesis Casino Games

Listing all the games available at Genesis Casino would take more space than we have reserved for this review. Suffice to say, someone looking for modern or classic slots is going to find the site full of possibilities. It’s a bit more than that Genesis Casino has to offer, but obviously most categories are reserved for different sorts of online slots.

Genesis also offers a live casino. It is provided by Evolution Gaming, though it seems like the casino is on the lookout for other possibilities too. The selection covers pretty much all the possible table games, game shows and other specialities like dice games and poker that are available. Live casino players are also privy to the occasional live bonuses.

Like most modern mobile-friendly sites, Genesis Casino too has implemented a rather simple interface. Enter the casino site and you are immediately welcomed with a selection of slots. If that’s what you want you’re good to go, and if you’re looking to narrow down the game selection a bit you can do that with the different menus that are waiting for your click. It’s simple and easy to use, what more would you want?

Available games

Slots and software

Like in most online casinos at Genesis the selection of games and providers is constantly expanded. The core selection of games come from eleven main producers, with slots forming the biggest single group of games. You’ll find other titles too, such as scratch cards, table games, jackpots, and a few other titles that differ from the majority.

Filtering and other options at Genesis Casino offers basic functionality and flexibility. The interface is not revolutionary, but it is modern. There is a search function which lets you seek out specific games, though not providers. Hot games, new games, special games, table games and other high-level categories will provide you with plenty of games to try. But, the site could definitely use some options and filters to seek out specific features, rather than games you already know. This would make it easier to find new slots.

Mobile compatibility is a given, and you’d really struggle to find a game that wouldn’t play out just fine on any device. You can even play most games for free in the special demo-mode.

Jackpot slots at Genesis Casino seem to offer a bit of something from anyone who has ever done a jackpot. You will find some jackpot slots with small prizes, and plenty with medium or huge wins. Usually, these are progressive jackpot slots, though there might be one or two with a fixed pot in the mix too. If you’re looking for jackpots then this site has you covered.

In conclusion, the game selection is solid but not something that you wouldn’t encounter on other casinos too. It’s easy to navigate, but once again offers the basics. If it’s just some fun you’re after, perhaps with free spins, then Genesis Casino is probably what you’re looking for.

Software List

Deposit and withdrawals

When it comes to deposits and withdrawals there seem to be some occasional issues, though it’s not entirely sure if this has been up to player expectations or casino issues. We feel it’s the former rather than the latter.

Genesis Casino offers a pretty strong collection of deposit and withdrawal methods. Credit and debit cards, e-wallets, online bank transfers and even mobile payments are an option at the site. Simply choose your preferred method and you’re good to go.

However, cryptocurrencies are not supported at the moment.

For all other methods, you’re looking at minimum deposits of €10 or equivalent, whereas maximum tends to be €5,000. This depends on the method of course, as some deposit methods restrict the maximum from their end.

Generally speaking, there are no fees for depositing or withdrawing. However, certain payment methods might levy their own fees. What is important to know is that these are not fees from the casino. Remember to check out the details before choosing your deposit or withdrawal method.

When it comes to withdrawals the limit for the minimum is the same €10, however, the maximum withdrawal is about half of the maximum deposit. It’s worth noting that the maximum withdrawal is €5,500 per week and €22,000 per month. This might differ a bit between different countries.

It is worth mentioning that the processing times at Genesis Casino can be up to 72 hours. This is considerably more than the 24 hours we consider top-notch service. In effect, most withdrawals should take no longer than 24 hours to check, but in busy seasons you will have to wait for your money a tad bit too long.

Payment method Limits Fees
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 200.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 1 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
eZeeWallet 10 - 5 000.00 EUR No
10 - 30.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
Rapid Transfer 10 - 5 000.00 EUR No
MiFinity 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 2 500.00 EUR No
10 - 2 500.00 EUR No
10 - 2 500.00 EUR No
10 - 5 000.00 EUR No
Swish 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
Brite 10 - 5 000.00 EUR No
10 - 2 000.00 EUR 1.9%
PayTM 10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
RuPay 10 - 5 000.00 EUR No
American Express 10 - 5 000.00 EUR No
Diners Club International 10 - 5 000.00 EUR No
+26
Payment method Limits Time Fees
10 - 2 300 EUR 1-3 Business Days 2%
10 - 2 300 EUR 1-3 Business Days 2%
10 - 15 000 EUR 1-3 Business Days 2%
10 - 2 300 EUR Instant 2%
10 - 2 300 EUR Instant 2%
10 - 2 300 EUR Instant 2%
10 - 2 300 EUR 3-5 Business Days 2%
20 - 5 000 EUR Instant 2%
10 - 2 300 EUR Instant 2%
eZeeWallet 10 - 2 300 EUR Instant 2%
20 - 5 000 EUR Instant 2%
20 - 5 000 EUR Instant 2%
10 - 2 300 EUR Instant 2%
10 - 3 000 EUR 3-5 Business Days 2%
10 - 3 000 EUR Instant 2%
10 - 3 000 EUR Instant 2%
10 - 3 000 EUR Instant 2%
Rapid Transfer 10 - 2 300 EUR 1 Business Days 2%
MiFinity 10 - 2 300 EUR Instant 2%
Brite 10 - 2 300 EUR Instant 2%
UPI 10 - 2 300 EUR 2-3 Business Days 2%
+16

Security and Licensing

Genesis Casino has the benefit of holding a Maltese Gaming Licenses together with an UK Gaming license. The latter was subject to some checks not too long ago, but since the company adhered to all the rules of the license they passed the tests with flying colours. Obviously, these two licenses together guarantee that everything at the site is safe and secure, from your connection to your funds. Just remember to game responsibly to stay extra safe.

This online casino doesn’t use anything extra when it comes to the actual security features, but that’s just fine as the same applies to pretty much all similar sites. In effect, it means that the connection between you and the casino is always secured with the SSL standard.

Licensed  
Malta Gaming Authority MGA/B2C/314/2015
UK Gambling Commission 45235
Spanish Directorate General Regulation GO/2018/027
Swedish Gambling Authority 2018:1138

Customer Support

Online casinos run so easily and have such great cross-platform support that you are very unlikely to run into any technical problems. You might run into account issues, deposits issues and such, but even those are generally covered by the FAQ topics. If not, you have the possibility of contacting the customer support team. Support is available 24/7.

You have the possibility of using email or phone support, and these are generally available in several different languages. At least English, German, Finnish, Swedish and Norwegian are supported at the moment at Genesis. If you’d rather deal via live-chat you have to settle for English support most of the time, though other languages might have limited availability too.

The live-chat offers basic functionality and it is our suggested contact method. Generally, you should receive an answer to your query within the same day with email, or within minutes via phone and live-chat.

Language Phone Email Live Chat
English, Canadian English, South African English, Swedish, German, Finnish, Norwegian, Indian English, Spanish 00356 27782825 support@genesiscasino.com Yes
English (UK) 08007555348 support@genesiscasino.com Yes
Canadian English 16474986560 support@genesiscasino.com Yes
South African English 0800992824 support@genesiscasino.com Yes
Swedish 0200896337 support@genesiscasino.com Yes
German 0800005663 support@genesiscasino.com Yes
Norwegian 80013402 support@genesiscasino.com Yes
Finnish 0800919883 support@genesiscasino.com Yes
Indian English 000 800 0501 585 support@genesiscasino.com Yes
4.3

Summary Rating

FAQ

Is Genesis Legit and Safe?

Totally! Genesis holds several different licenses, for example, the licenses provided by UK and Malta national licensing bodies. This guarantees that everything is not only fair but also secured according to the right standards.

What sort of games does Genesis Casino offer?

You’ll find casino games, which means slots, scratch cards, table games and a live casino. You might also encounter some rare special games which don’t fit these definitions over at Genesis. The site doesn’t offer poker or betting.

Can I try the games for free at Genesis?

There are a few exceptions to this rule (such as some live casino games), but the majority of the games at Genesis are available to be played with play money. Players do not even have to register an account to test out most games.

Does Genesis Casino support mobile gaming?

Yes. The site is completely compatible with all modern smartphones, as it uses the HTML5-standard. Just open your browser and check into your account as normal to play your favourite slots.

Does Genesis Casino have bonus limitations?

Both bonus funds and free spins have win limits at Genesis, plus there are the normal time limits during which you will have to use these bonuses. Most of the bonuses require a deposit.

Players Reviews

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