- Live dealer games are available
- Popular progressive jackpot slots
- A wide range of payment methods
- Multiple avenues of customer support
- Maximum withdrawal per transaction is too low
- Withdrawal fees deducted
Spela Casino Review
Genesis Global Limited is the owner of Spela Casino, which was founded in 2018. Genesis Global has been in the online gaming industry for far too long and also operates numerous other brands like SpinIt, Casino Cruise, and Vegas Hero, to name a few.
Spela Casino has built a fairly good reputation, despite it being founded recently. With a promise of fast withdrawals and a diverse gaming portfolio, Spela seems to keep its word.
At Spela Casino, you will be able to access a list of video poker games too. But, confusingly enough, these are not placed in a dedicated section and are found under the Casino Games tab.
The most notable feature is the website interface. It is sleek and modern and offers a very stylish outlook. All the tabs are nicely placed in the left menu bar. Everything is arranged elegantly, and even the games are beautifully sectioned.
What makes Spela Casino stand out from the rest is the fact that it does not require any lengthy registrations before a player can start playing. The Fun Mode is available for free and without any registration requirements. However, the Real Play Mode does require a simple registration process.
Spela Casino Bonuses
First of all, Spela Casino welcomes new customers with generous offers that range from free spins to cashback. And that’s not all; players can choose between two types of welcome bonuses depending upon their preferences.
Furthermore, to keep the players engaged, Spela features bonuses linked with the 2nd, 3rd, and even the 4th deposit. The offers are limited to new customers.
Any bonus funds or winnings from free spins have a 40x wagering requirement. So, it is a good offer if we look at all the welcome perks Spela features.
The loyal customers at the Spela Casino are offered the chance to join the VIP club, which comes with a multitude of exciting benefits. The VIP members are subject to receive invitations to exclusive events, prize draws, bonuses, and even personalized birthday gifts.
Promotions
Spela Casino offers its players weekly tournaments and some exciting daily Prize Drops. To enter these tournaments, players simply have to Opt-In on the selected games, and then they will be eligible to compete in the tournaments.
Other than this, if you are a regular player at the Spela Casino, you will see many promotions and offers that are often time-specific. These promotions serve to attract a huge crowd by offering free spins or bonus cash.
Spela Casino Games
Spela Casino has a portfolio filled with over 1300 games. And, it is not just focused on featuring slots. Rather, you can find a huge variety of poker, jackpots, and even live games. For those who love to spin, you can find an array of classic 3 reel slots, as well as modern video slots.
If you are looking for the traditional table games that give real gambling feels, you will be presented with a delightful collection, including some of the very popular table games by leading game providers. Apart from these, you will be able to find a few Keno, Bingo, and Scratchcard games. In short, the gaming portfolio by Spela is a comprehensive one where everyone can find something of interest.
The live games section boasts more than 80 games like Roulette, Baccarat, Blackjack, and many more. All these games are dealt with by real-time dealers and provide a very immersive gambling experience.
The games are presented in multiple sections on the website interface. You can filter your search by Hot Games, Slots & Jackpots, Casino Games, etc. You can also filter the games based on the Game Providers. However, despite these filters, one will have to browse through endless games to find a specific title. There is no way to further narrow down the search.
Since there is a huge variety of themes, you will have to browse all the games to find the one you are looking for. Nevertheless, the filtering options are more than what other casinos are offering.
Slots and software
The extensive range of games available at Spela Casino is the courtesy of many leading game providers, including some of the most popular ones like NetEnt, Microgaming, Quickspin, Yggdrasil and Evolution Gaming. Since there are countless games in the library, it’s hard to say which provider is contributing most to the library.
Luckily, the progressive jackpots are also placed in a separate section which only displays the jackpot games. Some of the most popular jackpots by Spela Casino are Mega Moolah, Hall of Gods, and Mega Fortune. Other than this, you can find various other themed jackpots too.
Following the shifting trend towards mobile gaming, most of the Spela games are available for smooth gaming on various phones and other devices. Better yet, users do not have to download any app because there isn’t any. You can access the games right from the browser.
As a versatile online casino, Spela accepts payments in numerous currencies. However, there are limitations. For instance, standard conversion charges will be deducted. Also, once you select a currency while registering, you will not be able to change it.
Software List
Deposit and withdrawals
Whether you want to use a credit card, debit card, or an E-Wallet, Spela supports a wide range of payment methods. The most popular of these are the MasterCard, Visa, and Skrill, all of which are available for deposit and withdrawal alike. However, the online bank transfer option is available only for withdrawal.
Spela Casino has a rather fast payment processing system. Deposits made from any method are processed instantly. The withdrawal timings, although vary from payment method to method; the average time is still relatively short. As expected, the E-Wallets are instant, and thus withdrawals are processed immediately. On the other hand, the credit and debit card can take 1-3 working days. So, an E-Wallet might be your best way to withdraw funds quickly.
The great thing about Spela Casino is that along with the low minimum deposit limit, the minimum withdrawal per transaction is also quite low, which is €10 for both. The maximum per transaction limit is also quite high enabling easy withdrawals.
Note that the maximum withdrawal limits don’t apply in case a player wins the jackpot or is part of the VIP club.
Spela doesn’t charge any fees on deposits, but there is a 2% charge on withdrawal, as listed by the terms and conditions. The minimum withdrawal fee is €1.90 or the equivalent amount in the currency of your choosing.
Despite the rising popularity and use of cryptocurrencies, Spela Casino hasn’t introduced payment methods to include any kind of cryptocurrency.
Security and Licensing
Spela Casino holds two of the most prestigious licenses. These are the Malta Gaming Authority and the UKGC license. By acquiring the UKGC license, Spela has been able to offer its games to the UK population, which was previously limited.
In order to guarantee fair gaming, Spela has also undergone testing by a reputable auditor, i.e., Gaming Labs International. Other than this, Spela has also been audited by eCOGRA and Technical Systems Testing. It also uses the RNG tool to further ensure fairness in games. Players can thus rest assured that the Spela Casino platform is a just and reliable place to gamble.
Also, by using the SSL technology, player data is secured and restricted from being shared with any third party. No personal or bank details are shared with anyone, ensuring data protection to the highest possible standards.
Licensed | |
---|---|
UK Gambling Commission | 45235 |
Malta Gaming Authority | MGA/B2C/314/2015 |
Swedish Gambling Authority | 2018:1138 |
Customer Support
While cruising through any online casino, gamblers can have issues while figuring out how to use bonus features, or they might be confused about some rules. In any case, whatever your query might be, you can refer to the FAQ section boasted by Spela Casino. This FAQ section has several sections like Popular Questions, Financial, Bonuses & Promotions, etc. Even though there are other more direct ways to have your complaints dealt with, give the FAQ section a try first.
In case you have an account-specific question that is unavailable in the FAQ section, you can always send an email containing the details of your complaint or query. Typically, you will receive an email in a day or less. However, if there is an urgent query, it will be better to call the toll-free number available. But, this number is functional only from 10 am-1 am.
Lastly, there is a live chat feature available round the clock. The only downside to this is that it is only available to registered players.
Initially, Spela Casino was targeted at the German, Finnish, and Swedish populations. But, later, as the casino expanded and widened its target population, it became available to more than 30 countries. Therefore, the customer service is offered in English, German, Finnish and Swedish language.
Language | Phone | Live Chat | |
---|---|---|---|
English | 00356 27782824 | [email protected] | Yes |
English (UK) | 08000294557 | [email protected] | Yes |
Canadian English | 16472646246 | [email protected] | Yes |
South African English | 0800996280 | [email protected] | Yes |
Indian English | 000 800 0501 585 | [email protected] | Yes |
Swedish | 0200896343 | [email protected] | Yes |
German | 0800222708, 08007241095 | [email protected] | Yes |
Finnish | 0800919831 | [email protected] | Yes |
Norwegian | 80026514 | [email protected] | Yes |
FAQ
Spela Casino offers a wide range of live games. From Lightning Roulette to Speed Baccarat, Spela has got you covered. It even offers the American and French versions of Roulette.
Although there isn’t a dedicated and downloadable app by Spela Casino, players can still gamble on the go by accessing the games simply through the browser on their phones.
No. There is a strict policy that prohibits the use of more than one account per IP address or bank account. However, you can contact customer services to request another account.
Spela Casino offers 4 languages, namely, English, Finnish, German, and Swedish. Customer support is also available in these four languages.
Every game except the live ones features two gaming modes – the Fun Mode and the Real Play Mode. Players can easily play the games for free in the fun mode.
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