- Big collection of slots
- Licensed by two gaming authorities
- Games provided by 17 software developers
- No phone number provided
- FAQ section could be more informative
Captain Spins Casino Review
Captain Spins was established in 2019 but that doesn’t mean that its services aren’t comparable to those of other renowned online casinos that have been in the business for much longer. It is owned by White Hat Gaming Limited, the same people behind 28 other famous gambling platforms including industry leaders such as Playzee and Spinland.
Captain Spins is casino-centered meaning that you won’t find anything other than casino, table, and live dealer games. This means things like a poker platform or a sportsbook aren’t offered.
Regarding the design, Captain Spins’ website is built using a responsive design. The color palette consists of blue, red, and white while the loading times are fairly fast. Overall, the site feels and operates great not to mention that all sections are neatly organized so navigation is a breeze.
Captain Spins Casino Bonuses
Captain Spins offers a great welcome bonus to new players. Deposit a minimum of £20 and you’ll receive 100 free spins. You may be wondering why we think this is a great bonus as you won’t receive any extra funds and the reason is the low wagering requirements of 35x. This comes with a 10-day turnover. You can receive free spins for your second, third, and fourth deposits as well.
Regular players can benefit from the loyalty program as playing games earns you points which can be later redeemed for bonus funds. You are going to receive 500 loyalty points for your first deposit. New slots released weekly award 3x loyalty points so be sure to check those out too. Last, you can redeem up to 10,000 points daily.
Promotions
Promotions are hosted daily. Yes, daily! Each day of the week has a different promotion attached to it. In detail, three days comes with reload bonuses, two with spins spotlight, one with a double deal of both a reload and free spins bonus, while the last one lets you select your own combination of the two.
Captain Spins Casino Games
On the site, you’ll find more than 500 games most of which are in the video slot category while “scratchcards” is the smallest section. On the site, you’ll also find the jackpot, table games, and new games options as well as the featured section where some of the most played slots are displayed.
A live casino is offered as well. The games found there are provided by Evolution Gaming which is considered the industry leader in live dealer tables with top quality camera coverage and an excellent selection of titles.
Slots and software
The slots collection is fairly big with titles from 17 leading software developers such as Microgaming, Quickspin, and NetEnt which is also the biggest one of them all quantity-wise. The games are sorted by type as mentioned before but once you click on the slots page you’ll get a nice overview of all the featured slots provided on the site with a small text underneath them indicating their software developer. You can also search for a game and sort by the provider.
The site is both instant play and mobile-friendly so just make sure that you’re using any HTML-5 compliant browser. You don’t need to download any dedicated apps to access the games.
Software List
Deposit and withdrawals
There are 11 main payment methods to choose from with the most popular ones being eWallets such as Neteller and Skrill. However, this number may vary depending on where you live. Credit/Debit cards and bank transfers are accepted as well but cryptocurrencies are not. Crediting is instant.
The minimum deposit and withdrawal are €10 while the minimum deposit is increased to €20 for UK citizens. You will be asked to verify your identity upon the first withdrawal request you make.
Processing takes up to 48 hours and the fastest methods are eWallets followed by credit/debit card and bank transfers that take a few business days to complete.
The accepted currencies are CAD, EUR, GBP, NOK, NZD, SEK, and others. Captain Spins won’t charge you anything or transactions but your credit/debit card or bank account provider may charge extra fees.
| Payment method | Limits | Fees |
|---|---|---|
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
|
10 - 7 500.00 GBR | No |
|
10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
|
10 - 7 500.00 GBR | No |
|
10 - 7 500.00 GBR | No |
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10 - 7 500.00 GBR | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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10 GBR - Unlimited | 1-3 Business Days | No |
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10 GBR - Unlimited | 1-3 Business Days | No |
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10 GBR - Unlimited | 1-3 Business Days | No |
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10 GBR - Unlimited | 3-5 Business Days | No |
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10 GBR - Unlimited | 3-5 Business Days | No |
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10 GBR - Unlimited | 3-5 Business Days | No |
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10 GBR - Unlimited | 3-5 Business Days | No |
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10 GBR - Unlimited | Up to 24 hours | No |
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10 GBR - Unlimited | Up to 24 hours | No |
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10 GBR - Unlimited | Up to 24 hours | No |
Security and Licensing
Captain Spins is licensed by the Malta Gaming Authority, and the British Gambling Commission. The games are provably fair and the site is protected using 128-bit SSL digital encryption thus securing all-important user personal and banking information.
| Licensed | |
|---|---|
| UK Gambling Commission | 52894 |
| Malta Gaming Authority | MGA/B2C/370/2017 |
Customer Support
Gambling online can be troublesome at times which is why we recommend that you check out the FAQ as well as the terms and conditions page. You should be able to resolve most of the common user problems by searching these sections. If you still are unable to resolve your problem you can contact the customer support team via the 24/7 live chat feature or by email.
Links to underage and compulsive gambling organizations and helplines are offered as well. Apart from English, the website can be browsed in German, Spanish, Finnish, French, and Norwegian.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, Finnish, French, Norwegian, Spanish | No | [email protected] | Yes |
FAQ
Yes, the casino is licensed by the Malta Gaming Authority and the British Gambling Commission. On top of that, the games are provably fair and all personal details and funds are protected by 128-bit SSL digital encryption.
Unless stated otherwise, bonus funds and free spin winnings are subject to a 35x wagering requirement.
After the up to 48 hours processing time, withdrawing takes a few hours for eWallets while banking and credit card transactions take a few business days.
The site is owned and operated by White Hat Gaming Limited. The same company owns 28 other renowned casinos such as Casimba and Playzee.
Yes, Captain Spins accepted currencies are CAD, EUR, GBP, NOK, NZD, SEK and others.
You can contact customer support via 24/7 live chat or by email.
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