Casino Summary
Established
2014
Website
hellocasino.com
Languages
English, German, Finnish, Norwegian, Spanish, Portuguese
Currencies
Canadian Dollar, Euro, British Pound Sterling, US Dollar, Swedish Krona, Norwegian Krone, New Zealand Dollar, Argentine Peso, Chilean Peso +1 more
Restricted countries
Australia, Belgium, Bulgaria, Colombia, Estonia, France, Indonesia, Latvia, Poland +8 more
Pros and cons
  • Wagering requirements are lower than average
  • Customer support is available 24/7
  • Huge list of game providers
  • Low minimum deposit and withdrawal limits
  • Quick and efficient customer support
  • Phone line support not available for unregistered players
  • Demo mode not available without logging in

Hello Casino Review

Hello Casino is owned and operated by White Hat Gaming Limited and was established in 2014. Since then, this casino has acquired the two most prominent licenses. The sister sites of Hello Casino include Temple Nile, 666 Casino, SpinLand, and Fruity Casa, among others.

With major licenses under its belt, plus the teaming with leading software providers, Hello Casino is quickly rising through the ranks. However, its gaming library is a bit limited. But, interestingly enough, many different kinds of games can be found here. You can enjoy keno, lottery, scratch cards, and much more. So, entertainment is not compromised despite the limited number of games.

At Hello Casino, you will find video poker, but sports betting is one feature that the site lacks. Regardless, other exciting features like the lucrative loyalty program and the plenty of bonuses more than make up for this minor lacking.

The website has a very plain yet attractive interface. The dark theme allows players to spend prolonged hours on the site without straining their eyes. Upon entering the virtual casino, players are instantly greeted with a slideshow of promotions with colorful animated characters giving a cheerful vibe to the site. Due to the numerous game categories, this casino is super easy to navigate.

Hello Casino Bonuses

Hello Casino says hello to the new players in a very generous manner. Upon a minimum deposit of only €10, the players can receive a 100% match, thus doubling the amount available for playing. Plus, free spins are also rewarded. And, the best part is that only 35 times wagering is required in order to withdraw the winnings. That’s not all; cashback and free spins are also rewarded on the second and third deposits.

For regular players, other bountiful bonuses are offered. One such is a Sunday-specific bonus that gives 30% of your first deposit back to you, again with only a 35 times wagering requirement.

Moreover, Hello Casino believes in rewarding loyal customers. On your first deposit, you are awarded 500 loyalty points. After this, you keep earning points as you deposit and wager. These points can be redeemed for bonus cash.

In addition, there exists an invitation-only VIP program. Anyone who fulfills set criteria will be invited to join the VIP club and get invitations to an exclusive event, personal account manager, exciting promotions and bonuses, and much more.

Promotions

Unfortunately, we could not find a slot or any other kind of tournament or competition on the site. No tab is dedicated to tournaments, and no winners are listed on the site. Hence, we can assume that the site does not host any competitions.

Hello Casino Games

When we explore the gaming library featured by this casino, it isn’t the biggest one. On the contrary, it is quite limited. Hello Casino only boasts a little over 500 games. However, this isn’t necessarily a bad thing because this platform is bent on providing a few but high-quality games from renowned providers.

As expected, the major portion comprises of slots. Over 300 slot games are up for play here, which will be a fine collection for most players. In addition, the site also features a variety of other games. Table games like Roulette, Blackjack, Baccarat, and even video poker are featured on the site. To add to the excitement, craps, keno, and lottery games are also offered.

In addition to all this, a decent live games collection can also be enjoyed here. Although there aren’t many live games, but a few tables as well as Monopoly, Dream Catcher, Crazy Time, and even live Football, are available.

The games are categorized for easy browsing. You will notice numerous categories displayed on the main page. You can choose to view Slots, Classic Slots, Live Casino, Table Games, Others, and many more. You can also add games to your favorites list and then access them in a separate tab. Filtering by the game provider is also available, and you can also search a game by title.

Available games

Slots and software

Despite the limited number of games on the site, the number of game providers is huge. This extensive range of providers includes some of the best names in the industry. Noteworthy ones include Microgaming, NetEnt, Evolution Gaming, Play’n GO, and Quickspin.

Although Hello Casino has a lot of jackpots to offer, it doesn’t categorize them in a separate section. Hence, you will have to search the jackpots by their titles. Mega Moolah is also available along with many other popular progressive jackpots offering staggering rewards.

As for gaming on the go, Hello Casino has optimized its site for mobile phones. Therefore, even without a mobile app, you will be able to access the games through the mobile browser, regardless of the operating system.

Software List

Adoptit AGS Ainsworth Alchemy Gaming All41 Studios Apollo Games Asylum Labs Aurum Signature Studio Bally Barcrest BB Games Betdigital Big Time Gaming Bla Bla Bla Studios +119

Deposit and withdrawals

Hello Casino is a casino that promotes and ensures easy banking by offering a wide range of methods. No matter which region you reside in, you will find popular payment options like Visa, Neteller, Skrill, and many more. Other than this, you will also see many country-specific payment options, depending on where you live. Thus, you are sure to find your preferred banking option here.

Sadly, cryptocurrency support hasn’t yet been added to the list.

However, the casino aims to provide quick payments and very flexible transaction limits. In line with this, you will find that the minimum deposit and withdrawal limits are quite low, allowing easy banking. The higher limits are also quite generous, posing no strict limitations.

As such, the site does not mention charging any fees on the transactions, so that’s a huge plus for Hello Casino.

In addition, the deposits made using any of the available options are processed immediately. Except for the bank transfer, that takes 2-5 days as a standard. For withdrawal requests, the pending time is 1-2 days, after which they are processed immediately. But, it might take 3 days to reach you. So we won’t classify this as a quick payout, despite the casino’s claim.

The supported currencies are British pounds sterling, Euros, US dollars, Australian dollars, Canadian dollars, South African Rand, Argentine pesos, Chilean pesos, Norwegian kroner, New Zealand dollars, Peruvian Nuevos soles.

If the currency of your country is not available, you will have to use Euro, as specified by the casino.

Payment methodLimitsFees
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
10 EUR - UnlimitedNo
+7
Payment methodLimitsTimeFees
10 EUR - UnlimitedInstantNo
10 EUR - UnlimitedInstantNo
10 EUR - UnlimitedInstantNo
10 EUR - Unlimited2-5 Business DaysNo

Security and Licensing

Hello Casino has been in the iGaming industry for a long time. And with the passing years, this casino has obtained two major licenses, qualifying it as a highly legitimate and reliable casino. The UK Gambling Commission, Swedish Gambling Authority and Malta Gaming Authority have approved and licensed Hello Casino, thereby ensuring that it adheres to all the rules, regulations, and standards imposed by the authorities.

Even the security standards are nothing but top-notch. This is due to the use of 256-bit SSL encryption. This encryption serves to protect all sensitive data and transactions taking place on the site. So, you can have the peace of mind that your personal and financial information is safe from unauthorized personnel.

Hello Casino also ensures that the games are fair by using RNG technology. Therefore, you can enjoy totally fair and unbiased games.

Licensed 
UK Gambling Commission52894
Malta Gaming AuthorityMGA/B2C/370/2017
Swedish Gambling Authority18Li7478

Customer Support

While playing on a virtual casino, players can face technical issues or confusion relating to the rules or requirements set by the casino. Thus, to facilitate the players and ensure a smooth gambling experience, Hello Casino features a decent FAQ section that lists the commonly asked questions with elaborate answers. You can try your luck by going through this section to resolve your query.

If the FAQ section fails to satisfy you, you can take advantage of the round-the-clock live chat feature. Tended by a very trained and friendly support team, this feature is the best way to get your queries solved. Also, the response time for live chat is 30-60 seconds, which is by far the quickest response time observed.

Furthermore, if you have registered an account, a phone number will also be visible to you. The calling feature is, however, not available to the players who have not registered.

In case you don’t require an urgent answer, you can email the support team, mentioning in detail the issue you are facing. The expected response time is 24 hours or less. Not the quickest, but still good enough.

Fortunately, just like the overall site, the customer support is also very flexible and multi-lingual. The languages currently offered are English, Finnish, German, Norwegian, Portuguese, Spanish, and Swedish.

LanguagePhoneEmailLive Chat
English, German, Finnish, Norwegian, Spanish, PortugueseNo[email protected]Yes
4.0

Summary Rating

FAQ

Is Hello Casino Legit and Safe?

Yes. Since this casino holds licenses by the Malta Gaming Authority, Swedish Gambling Authority and the UK Gambling Commission, it is known to be completely legitimate and safe.

Do I need to verify my identity on Hello Casino?

Yes. At some point, the casino might request to verify your identity through the provision of documents.

How long does it take Hello Casino to payout?

The pending time for withdrawal requests is 1-2 days. Then the payouts are processed instantly and credited to the accounts. The bank transfer can take up to 6 days.

Does Hello Casino have a loyalty program?

Yes, it does. Loyalty points are awarded as a player deposits real money. These loyalty points can be exchanged for bonus cash.

Can I play Hello Casino on my phone?

This platform is fully optimized for gaming on mobile phones. All the games are fully functional and can be accessed from the mobile browser.

Who operates this online Casino site?

Hello Casino is owned and operated by White Hat Gaming Limited.

How can I get in touch with the customer care support executives?

There are multiple support avenues. The live chat feature is available round the clock and is multi-lingual. Email and phone line support are also offered.

Players Reviews

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