Casino Joy

This is another major section that plays a role in how an online casino is viewed. Casino Joy combines both quality and quantity aspects which is a major score. With over 1300 games on the platform, bettors are not limited to selections. Slots, unsurprisingly, take the centre stage with their huge offering. On the flip side, the table games category is calling from the limited options provided. However, this shouldn’t deter one from enjoying the experience provided by a variety of baccarat, roulette, and blackjack variants available.

Casino Joy goes further with a live casino section offered. This product has seen the live versions of table games provided to users and comes with a variety of features. For a start, these games come with a realism feeling as one would feel while in an offline casino. Moreover, a chat feature that allows one-on-one communication with dealers and players is provided. Playing against each other has never gotten better!

The website still maintains its friendly aspect despite the wide range of games offered. It is easy to find any preferred category with the lobby providing the options. Aside from game categories, one can also choose a title by a game provider or use the search option provided for the same.

Genesis Global Limited works with several game providers and this has been evident from the 14+ providers powering Casino Joy. They ensure that a diverse collection is hosted and most of these providers have had their offerings leaning more on the slots. While this is a number that can be improved, NetEnt, Microgaming, and Play’n Go have stamped their authority with dominance.

Expect a quick search process at Casino Joy with several features and tools placed to ensure this is achieved. One can select a slot by selecting a provider or through the ‘search games’ option. This is impressive but can be done better as on other online casinos where bettors have filter tabs and drop-down options.

The ‘Slots & Jackpots’ category will have a separate ‘Jackpots’ option that allows users to access a wide range of jackpot slots that include progressives and fixed jackpots. With providers like Microgaming and NetEnt incorporated, popular jackpots such as Mega Moolah and Mega Fortune are offered for selection.

More unique features are provided including feature buy slots, megaways slots, and must fall jackpots. Megaways slots are designed with a random reel modifier mechanic that sees each spin changing the number of symbols providing multiple ways of winning with some going up to 117,649.

Finally, the all games at Casino Joy are playable on mobile this is thanks to the use of HTML5 technology that helps achieve compatibility. A player will not be required to download any software with all games provided for instant play. Quality is still maintained and the mobile platform is generally user-friendly.

Casino Play supports tons of payment options. One can expect 20+ different options that include e-wallets, credit/debit cards, prepaid cards, and bank transfers allowing both deposits and withdrawals. Visa/MasterCard, PayPal, PaySafeCard, ecoPayz, Neteller, and Skrill are some of the popular options from this diverse crop. On the flip side, cryptocurrencies are not supported despite their huge prevalence in the iGaming industry.

The minimum deposit at Casino Joy is €10 with its maximum limit set at €5,000. However, options such as PaySafeCard and ecoPayz have theirs at €300 and €1,000 respectively. Note that before any withdrawal is made, the operator requires a player to verify their account.

The maximum withdrawal limits will be as follows:

• Per transaction – €2,300
• Weekly – €5,500
• Monthly – €22,000

Withdrawal times will be dependent on the banking options one opts for. Some will take 1-3 working days with others such as bank transfers taking 3-5 working days. However, ecoPayz, Neteller, Skrill, and MuchBetter will provide instantaneous withdrawals.

A drawback is that withdrawals will be charged 2% with €2 being the minimum fee.

Casino Joy promises high-level security from the two valid licenses they hold from some of the top-most reputable license issuers globally. The operator is licensed and has its operations regulated by the UK Gambling Commission and Malta Gaming Authority. From these licenses, players are promised accountability from the operator.

Aside from its licensing and regulation, Casino Joy also uses SSL encryption technology to protect players’ personal and financial information. This ensures every detail is encrypted making it impossible to be tapped into. Moreover, users can expect fair and secure games from the vast number of software providers who use RNG in all their titles. Independent bodies such as TST and eCOGRA have also tested all games for fairness and player protection.

Recurrent questions ranging from account access, bonus clarifications, transaction issues, among other technical hitches may arise and may require one to seek help. This can be handled in the FAQ section. In the rare case where a question is not handled from the section, a player can contact the team that is available 24/7 through phone support, email support, and live chat. The latter is a more effective option for those who need instant replies. While a player can find solutions via the help of a bot on the live chat option, chatting with a real host is also possible if not yet assisted.

Casino Joy’s diverse aspect is also evident in this section from the multiple languages supported. The website is accessible via English, Swedish, Finnish, Norwegian, and Deutsche.