Casino Summary
Established
2004
Website
pinnacle.com
Languages
English, Chinese, Czech, Finnish, French, German, Italiano, Japanese, Korean +6 more
Currencies
Brazilian Real, Canadian Dollar, Chinese Yuan, Colombian Peso, Euro, Hong Kong Dollar, Japanese Yen, South Korean Won, Malaysian Ringgit +11 more
Restricted countries
USA, France, UK, Netherlands, Germany, Singapore, Spain, North Korea, Denmark +12 more
Owner
Ragnarok Corporation N.V.
Affiliate program
Pinnacle Affiliates
Pros and cons
  • Huge collection of slots
  • A wide range of payment methods
  • Good reputation, online since 2004
  • No loyalty program
  • High wagering requirements attached to welcome bonus

Pinnacle Casino Review

Pinnacle started as a sports betting site back in 1998 but a casino platform was introduced soon after, in 2004. The casino is operated by Impyrial Holdings Ltd., a subsidiary of Ragnarok Corporation N.V. The company doesn’t currently operate any other sites.

Based on our personal review as well as many found online we’d say that the casino’s reputation is neutral but leaning towards the positive side. After all, it wouldn’t make sense for a company being so long in the game to not offer good services.

Apart from the casino games, you’ll also find the traditional sports betting platform and a few miscellaneous things like virtual sports and Esports betting.

As for the visual part, Pinnacle casino uses a clean white and orange interface with finishing touches in the shades of blue. The site uses a responsive design meaning it’s optimized for mobile devices. Navigation is done really well and loading times are small.

Pinnacle Casino Bonuses

Contrary to what you’d expect from major online casinos, this one doesn’t offer a welcome bonus that applies to the casino platform. However, a live casino welcome offer is indeed available for you to benefit from. Just deposit $50 or more and you will receive a bonus of $25 to wager with on your favorite games. But there is a catch. Both the deposit and the bonus have to be wagered 40x which isn’t that good compared to other casinos.

A loyalty program isn’t available but you can benefit from multiple other deposit bonuses such as free spins and lifelong cashback programs.

Promotions

On the site, you’ll find multiple active promotions on a daily basis. These range from free spin deals to entry for tournaments. For example, throughout June, the time this review is being written, there is an active promotion where users can redeem up to 30 free spins on selected NetEnt games every day.

Pinnacle Casino Games

At Pinnacle casino you will have access to almost 2,000 games to choose from. Most of them are, as expected video slots while the least of them can be found in the table games miscellaneous section. A live casino is offered as well. There you will find baccarat, blackjack, roulette, craps, poker, and an assortment of game shows such as Lightning Dice, Side Bet City, Crazy Time, and more! Most of these are offered by Evolution Gaming.

Available games

Slots and software

Slot fans won’t be disappointed as Pinnacle casino features an extensive library consisting of more than 1,800 games to choose from. NetEnt and Microgaming are just two of more than 50 industry-leading software developers whose games you can enjoy on the site. As expected, the variety is huge and chances are that you won’t have a problem finding at least some slots you love playing.

The slots are featured individually but you can sort them by date or alphabetically. Moreover, you can choose to only preview the slots that participate in ongoing tournaments or check out promotional material for selected games. You can also look up specific ones by using the provided search bar. Jackpot slots are featured in their own section.

As previously mentioned, the site uses a responsive design. This means that most of the games can be played using a mobile device. Just make sure the browser you’re using supports HTML-5 and JavaScript and you should be good to go!

Software List

1x2gaming 4 The Player All41 Studios Betgames TV Betsoft Booming Games Booongo Crazy Tooth Studio Endorphina Evolution Gaming EvoPlay Extreme Live Gaming Ezugi Fantasma Games +36

Deposit and withdrawals

Regardless of where you live, Pinnacle casino has you covered as they accept a series of different currencies and 28 transaction methods, the most popular of which are Neteller and Skrill. However, card payments and bank transfers are both supported as well. Crediting is instant. Besides, Bitcoin, Litecoin, and Tether are also accepted.

The minimum deposit is $10 for most methods but it can be as little as $5 if you’re using cryptocurrencies. There is a $50,000 deposit limit which can be increased upon personal request. Users will need to complete an identity verification process upon requesting their first withdrawal.

Similar to deposits, the minimum withdrawal amount is once again $10 and the maximum transaction limit is $50,000. However, if a withdrawal is more than 3 times the total deposit amount a 10% fee will incur.

Most transactions are processed within a few minutes. That said, it could take up to 2 business days for some transaction requests to be processed.

The supported currencies are BRL, CAD, CNY, COP, EUR, HKD, JPY, KRW, MYR, MXN, NZD, PEN, GBP, RUB, TWD, THB, and USD.

Payment method Limits Fees
20.00 - 5 000.00 EUR No
20.00 - 5 000.00 EUR No
5 - 8 000.00 EUR No
5 - 50 000.00 BTC No
Boleto Bancario 10 - 750.00 EUR No
Diners Club International 10 - 5 000.00 EUR No
eCheck 100.00 - 3 000.00 EUR No
10 EUR - Unlimited No
50.00 - 3 000.00 EUR No
10 - 2 500.00 EUR No
25.00 - 3 000.00 EUR No
JCB 10 - 1 000.00 EUR No
5 - 50 000.00 LTC No
10 EUR - Unlimited No
20.00 - 200.00 EUR No
OXXO 10 - 2 500.00 EUR No
Pay4Fun 10 EUR - Unlimited No
25.00 - 250.00 EUR 3,45%
10 EUR - Unlimited No
10 - 500.00 EUR No
10 - 50 000.00 EUR No
415.00 - 82 500.00 USDT No
10 - 19 000.00 EUR No
100.00 EUR - Unlimited No
10 - 37 500.00 EUR No
UnionPay International 10 EUR - Unlimited No
+21
Payment method Limits Time Fees
20 - 5 000 EUR Up to 5 Business Days €12
20 - 5 000 EUR Up to 5 Business Days €12
5 - 8 000 EUR Instant €12
10 - 50 000 BTC Instant €12
eCheck 12 - 1 500 EUR 8-12 Business Days $15
10 EUR - Unlimited Instant €12
15 - 3 500 EUR Instant $15
10 - 20 000 EUR Instant $15
25 - 3 000 EUR Instant $18
10 - 50 000 LTC Instant €12
10 EUR - Unlimited Instant €12
Pay4Fun 10 - 10 000 EUR Instant €12
25 EUR - Unlimited Instant €12
10 - 50 000 EUR Instant €12
10 - 50 000 EUR Up to 3 Business Days €12
415 - 82 500 USDT Instant €12
12 - 19 000 EUR Instant €12
15 EUR - Unlimited Up to 10 Business Days €20
10 - 37 500 EUR Instant €12
+14

Security and Licensing

Ragnarok Corporation N.V. the owner and operator of Pinnacle holds a licenses from the Curacao Gaming Control Board, the Swedish Gaming Authority, and Malta Gaming Authority for sports betting. After all, Pinnacle wouldn’t be where it is if its services weren’t legitimate. The RTP of the games isn’t publicly stated but all providers hold RNG certificates.

The RTP of all games and slots provided on the site is publicly stated. That said, Pinnacle casino holds an eCogra certificate.

Licensed  
Curaçao eGaming License 8048/JAZ
Malta Gaming Authority MGA/B2C/290/2015
Swedish Gambling Authority 18Li12898

Customer Support

Visiting the help center page you’ll get access to an extensive FAQ section that should be more than enough to help resolve most common user problems. If, however, there still is a need for extra assistance you can contact customer support via the 24/7 email service, live chat or via contact form.

Apart from the classic responsible gambling measures (i.e. links to underage/compulsive gambling helplines) players have the option to take a self-assessment test. After doing so they can choose to apply risk and loss limits to their account, self-exclude from using the casino’s services or even deactivate their account.

Language Phone Email Live Chat
English, Czech, Finnish, German, Norwegian, Polish, Russian No customerservice@pinnacle.com Yes
Chinese No CT.help@pinnacle.com Yes
Korean No Kor.help@pinnacle.com Yes
Portuguese No apoioaocliente@pinnacle.com Yes
Spanish No atencionalcliente@pinnacle.com Yes
French No serviceclients@pinnacle.com Yes
Italiano No AssistenzaClienti@pinnacle.com Yes
Japanese No Jp.help@pinnacle.com Yes
Swedish No kundservice@pinnacle.com Yes
4.3

Summary Rating

FAQ

Is Pinnacle Casino Legit and Safe?

Yes, the casino is licensed by the Curacao Gaming Control Board, the Swedish Gaming Authority, Malta Gaming Authority for sports betting, and holds an eCogra certificate.

What are the wagering requirements at Pinnacle Casino?

Unless stated otherwise, any bonuses and promotions come with a 40x wagering requirement.

What Are Pinnacle Casino Withdrawal Times?

Processing time is 0-48 hours. Most transaction methods take a few minutes after that.

Who operates this online casino site?

The site is operated by Impyrial Holdings Ltd., a subsidiary of Ragnarok Corporation N.V.

 How can I contact customer support?

You can check out the FAQ section or try to contact customer support via the 24/7 email service or contact form.

Players Reviews

Please rate this Casino
Loading...
Add minimum 50 more characters