- Live chat support is available 24/7
- Multiple avenues of customer support
- Live dealer games are available
- Huge collection of slots
- Daily slot tournaments
- The casino supports multiple languages
- Top-tier software providers behind the games
- Great welcome bonus package
- Deposits by cryptocurrencies accepted
- A wide selection of currencies and methods of replenishment
- Withdrawal times are not that fast for some payment methods
- Wagering requirements are higher than average
- A large number of prohibited games in bonus bets
Bruno Casino Review
Bruno Casino is among the new-generation high-tech gaming sites, with its debut year tracing back to 2021. While it is still in its early days, the operator offers a cocktail of products, features, and services to match many reputable online sites. First, there are many gaming options everywhere, with gambling fans provided with 6,000+ casino games from several top-rated software providers. The casino also features attractive bonus packages, cashback bonuses, regular tournaments, 24/7 customer service, and a banking section with plenty of popular deposit and withdrawal options.
The casino operates under the Dux Group N.V., a company also responsible for its ownership. The group is reputable for running other successful brands besides Bruno Casino, including Pino, Dux, and Nine Casinos. Its mission has always been to revolutionalize the iGaming industry by ensuring its products attract, inspire, and retain players. To achieve the mission, sites under Dux Group boast several common aspects like impressive high-value bonuses, vast gaming libraries, effective customer service, and convenient banking sections.
While we do not wish to go ahead of ourselves when rating the reputation of this newbie, Bruno Casino still gets a good score thus far. Longevity remains a vital aspect in rating the reputation of many online gaming sites. Still, despite Bruno Casino not checking the box, it gets cred points for what they offer, including prompt payments, impressive portfolios, licensing information, and the security measures taken to protect every member’s personal and financial info.
Another aspect the site scores highly is its attractive design and visually appealing interface. At first glance, players will notice chubby Pandas as the adorable mascots fitted with gold chains, sunglasses, and tropical-style blouses. Besides the mascot, the organization on the interface follows a familiar pattern, with the homepage hosting the primary options at the top, followed by promo banners, game categories, and the list of top, new, live, books, megaways, bonus buy, and jackpot games, all cast on a dark-blue background. Finally, more information like the T&Cs, about us, privacy policy, bonus terms, and responsible gaming pages will be at the bottom.
Bruno Casino Bonuses
Besides the Pandas gracing the screens at first glance, they will also offer a cocktail of bonuses for new and existing members. With Dux Group’s mission to attract and retain users, this is the first section they needed to get right on its sites, and they have at Bruno Casino. For example, the site will attract new visitations via its three-tier welcome bonus package, where the first three (3) deposits will activate cash prizes and free spins.
The only conditions are that the newbies match the qualifying deposit of at least €20 and wager the bonus forty times (40x) before withdrawing the bonus winnings. In a nutshell, all bonuses at Bruno Casino are sticky, meaning members can only withdraw them after meeting the wagering requirements within fourteen (14) days. Finally, the free spins awarded as part of the welcome bonus package will only be eligible on the following slots: Aztec Magic, Aztec Magic Deluxe, Platinum Lightning, Platinum Lightning Deluxe, and Johnny Cash from BGaming.
And in losses, the Pandas are there to make it up for the regulars, with daily cashback bonuses available. Bruno Casino will give back a small percentage of the losses the next day and make it better by placing a wagering requirement of five times (5x) on the bonus. The minimum amount of losses qualifying for a cashback bonus is €20, and the more the losses, the higher the cashback bonus percentage. Unfortunately, it stops there, with regular players having no other popular bonuses like reload and weekend bonuses. Another bump on the road for Bruno Casino is that the Panda does not offer a loyalty program to award consistent and loyal bettors prizes, free spins, and other benefits.
Promotions
But, while regular customers desire more bonuses, Bruno Casino compensates the lack thereof with around four (4) tournaments, including the daily & drops tournaments with daily prizes and weekly tournaments with prizes. Winning the prizes requires the participants to choose and play the qualifying games for real money to stand a chance of getting a share of the prizes. Additionally, another monthly tournament is available at Bruno Casino, requiring users to play and win the qualifying games, earn points to position them on the leaderboard, and get prizes depending on the position.
Also hosted at Bruno Casino is a lotto with free spins up for grabs. The rules here will be slightly different compared to other tournaments. A participant has to make a qualifying deposit to get a ticket. The ticket will be key to participation, and a member can get an unlimited number of tickets. Since the lottery is available weekly, the participants will stand a chance of claiming the free spins weekly. Important conditions to check on the tournaments and lotteries include the minimum limits (bets and deposits), the wagering requirements on the prizes if any, and the validity period of the prizes.
Bruno Casino Games
The next big section tailored to attract and retain players at Bruno Casino is the games section, featuring 6,000+ titles. The library is one of the most extensive in the online gaming industry. Credit goes to Bruno Casino for hosting such a vast library within a short period of existence. The collection provides different gaming options, and all players will have something to look forward to. First, the casino displays the games into sections to help the gambling fans interact quickly and ensure the website remains neat. Slightly below the promo banners on the homepage will be the main categories, including live, slots, roulette, books, jackpots, and table. Players at Bruno Casino can also view top and favorite games in separate categories.
Usually, slots make up the biggest contribution in most casinos’ portfolios. It is the same at Bruno Casino, where slot lovers will have 5,000+ slots aboard, including popular classic, video, and jackpot slots. Also, with the gaming industry getting innovative, the slots section adds more slots with innovative features like megaways and bonus buy. The operator also displays slots with book themes differently, and those eligible for drops & wins tournaments. Popular Bruno Casino slots include Starburst, Big Bass Bonanza, Book of Dead, Fire Joker, 9 Masks of Fire, Gonzo’s Quest Megaways, and Gates of Olympus.
The table games category will be home to several game types, including blackjack & baccarat variants, poker games, and video poker titles. Popular games include European Blackjack, Blackjack 21, Baccarat, Single Deck Blackjack, Caribbean Stud Poker, Casino Hold’em, and Texas Hold’em. Several single-hand and multi-hand video poker games are also available. They include Aces & Eights, Deuces Wilds, Bonus Deuces Wild, and Jacks or Better. A separate roulette category is on board, allowing users to access a few variants like American Roulette, Roulette Royal, French Roulette, and Roulette Advanced.
Bruno Casino’s live category will host a vast range of live games from top providers like Lucky Streak and Evolution Gaming. The collection will host live versions of blackjack, baccarat, roulette, and poker games, with small-stake and high-stake tables available. As the casino streams the games from an offline studio/casino, Bruno Casino members will experience an authentic and immersive experience, with real dealers involved and communication between players allowed.
The major difference between live and standard table games is that players will be betting against each other on the live games instead of the house on regular table games. Top games include Blackjack Live, Blackjack Classic, Arabic Roulette, First Person Craps, and First Person Dragon Tiger. Additionally, game shows like Dream Catcher and Mega Ball are also aboard.
Slots and software
Despite the slots dominating at 5,000+, the providers partnering with Bruno Casino are not available in multitudes. Unlike other sites with 60+ providers, Bruno Casino works with around forty (40) top-tier software providers, all found under the ‘All Providers’ option at the bottom of the game categories. The list entails names like Microgaming, ELK Studios, Yggdrasil, Playson, Play’n Go, Pragmatic Play, Playtech, NetEnt, Red Tiger Gaming, and iSoftBet. The option is part of the filtering system features, where registered members can select games and slots based on their providers. Here, picking a preferred provider will have a modified list of its products available for selection. Also added to the filtering system features is the search function at the top lobby, allowing users to search for games and slots by entering their names.
To the slots, the operator’s members will go beyond the usual classics and video slots to enjoy massive grand prizes from the available jackpot slots. The casino displays them on a different ‘Jackpots’ category, with a few fixed and progressive jackpots on board, including the popular Mega Moolah network, Sisters of Oz Jackpots, Divine Fortune, Mercy of the Gods, Mega Joker, and Irish Pot Luck. Slots found in the Mega Moolah progressive network will contribute to taking the grand prize in the north of millions, which is a life-changing return. The only drawback is that the jackpot category has the fewest titles.
Other exciting slots available at Bruno Casino are those with a megaways feature, providing slot lovers multiple ways to win. They include Great Rhino Megaways, Aztec Magic Megaways, The Dog House Megaways, and Buffalo King Megaways. Additionally, Bruno Casino hosts slots that let the bettor pay premium to activate specific features. These slots will be under the bonus buy category and include Majestic King, Dead or Alive II, Sweet Bonanza, Viking Voyage, and Serengeti Kings. Lastly, slot lovers interested in the book-themed slots can hop into the books category and find slots like Legacy of Dead, Book of Oz, Book of Dead, Book of Atem WowPot, and Book of Aztec.
The whole gaming experience at Bruno Casino will not be restricted to the desktop. Instead, registered members can access the slots and other games instantly and directly on their mobile devices, thanks to HTML5 technology ensuring compatibility with mobile browsers. Provided the registered member has well-updated browsers and a stable internet connection, the gaming experience will be smooth and worth it. The only drawback is that the casino has not optimized every game for mobile play.
Software List
Deposit and withdrawals
Thanks to the variety of convenient options brought on board, deposit and withdrawal transactions are easy, instant, and safe at Bruno Casino. In a nutshell, gambling fans at the casino will transact with about ten (10) options, including Visa/MasterCard, Bank Transfer, Interac, Skrill, Neteller, AstroPay, Neosurf, and Instadebit. On every deposit, account holders can expect an instant timeline.
Those who wish to transact with cryptocurrencies can deposit and withdraw via Bitcoin (BTC).
At Bruno Casino, the minimum deposit limit stands at €20, while the maximum deposit limit depends on the preferred option. On the other hand, customers should hold verified accounts before withdrawing. The minimum withdrawal limit stands at €20, while the maximum withdrawal limit stands at:
- Per day: €2,500
- Per week: €7,500
- Per month: €15,000
Withdrawal timelines will depend on the preferred payment method, with bank transfers taking as long as five (5) banking days.
Finally, all transactions are free of charge.
| Payment method | Limits | Fees |
|---|---|---|
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
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20 - 2 500 EUR | Up to 5 Business Days | No |
Security and Licensing
Bruno Casino runs under Dux Group, a company established and registered under the laws of Curacao and operates with a license issued by the Kahnawake Gaming Commission. The regulator is somewhat popular in the gaming world. However, while its popularity and ratings do not surpass other bigger regulators like the UKGC and MGA, players gambling on sites licensed by the Kahnawake Gaming Commission can expect strict adherence to the gambling jurisdiction laws and mediation in case of any dispute between the operator and the players.
Additionally, the gaming site goes to greater lengths to guarantee the 100% security of its members’ personal and financial information. For example, Bruno Casino employs industry-standard security protocols like TLS1.2 for encrypting transmitted data, ECDHE_RSA with X25519 (key exchange), and AES_128_GCM (cipher).
| Licensed | |
|---|---|
| Kahnawake Gaming Commission | 00872 |
| Curaçao eGaming License | 155114 |
Customer Support
If you have inquiries for your account, forgetting logins and passwords, verifying your account, claiming bonuses, participating in tournaments, depositing and withdrawing, or any other technical hitch, contact the customer support team at Bruno Casino for assistance. The support team is available 24/7 and is accessible in multiple languages, including English, Deutsch, Polish, and Finnish. Members should first read through the FAQ page that handles the most commonly asked questions. If the page lacks the solution to the queries, bettors can opt for other alternatives.
They include a live chat function and phone support for instant one-on-one interactions with the support agents and email support. But, while email support is not instant, customers should still expect a quick response time.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | No | [email protected] | Yes |
FAQ
Once you have completed your registration process, the casino will send a welcome email to your email address. The sent email will have a link directing you to verify your account. Verifying will entail sending copies of documents to prove identity, address, and payment method.
The casino only allows each player to have one account under their details. Having multiple accounts will lead to the casino blocking or closing all accounts and voiding all bets.
The welcome bonus at Bruno Casino is a deposit bonus eligible for the first three qualifying deposits. Bruno Casino will match the deposits by a percentage to activate cash prizes and free spins eligible for specific BGaming slots.
The casino requires that every user meets the wagering requirements before withdrawing any bonus. Unless stated otherwise, the wagering requirements stand at forty times (40x) on the bonus.
Bruno Casino members will not have a loyalty program awarding prizes, free spins, personalized bonuses, and other benefits for consistency and loyalty. Instead, users will only access regular bonuses, tournaments, and lottery draws.
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