Casino Summary
Established
2021
Website
ninecasino.com
Languages
English, Canadian English, Canadian French, French, Czech, German, Greek, New Zealand English, Finnish +2 more
Currencies
Euro, Canadian Dollar, Czech Koruna, South African Rand, Bulgarian Lev, Danish Krone, Croatian Kuna, Romanian Leu, Australian Dollar +4 more
Restricted countries
USA, UK, Spain, France, Guadeloupe, Martinique, French Guiana, Reunion, Mayotte +21 more
Owner
Dux Group N.V.
Affiliate program
Chilli Partners
Pros and cons
  • Live chat support is available 24/7
  • Huge collection of slots
  • Exclusive promotions for existing players
  • Deposits by Bitcoin accepted
  • Popular progressive jackpot slots
  • Games from 50+ providers
  • Live dealer games are available
  • Great welcome bonus package
  • Availability of a mobile application
  • High wagering requirements attached to the welcome bonus
  • Withdrawal times are not that fast for some payment methods
  • A large number of prohibited games in bonus bets

Nine Casino Review

Established in 2021, Nine Casino is another major player introduced in the already crowded market. But, the operator has every attribute to make it a popular destination for many gamblers, including new and existing ones. For a start, the casino boasts 6,000+ casino games supplied by 50+ providers, offers top-range bonuses & promos, including generous welcome bonus packages and existing players’ tournaments, 200+ banking options, and 24/7 customer support. And looking at its attributes, it is safe to say that Nine Casino has a global picture, and whether nine is your lucky number or not, you are in for a great ride!

The casino is a brand operated by Dux Group N.V., a technology iGaming group running two other sites doubling as Nine Casino sister sites. They are DuxCasino and Pino Casino. The group’s mission has always been to revolutionalize iGaming, while striving to attract, inspire, and retain customers. Among the aspects they have put in place to attract and retain customers on their sites include the huge game library, bonuses & promos, and a wide range of banking options. 

In reality, Nine Casino is still in its early days, and judging its reputation based on longevity would be a long stretch. However, the operator gains its reputable status through its legitimacy and customer-oriented approach that includes 24/7 customer service. For now, Nine Casino has not received any frequent complaints, which is a pointer of an operator looking to cement its place in what is a crowded gaming industry.

Currently, the site welcomes casino and live casino fans to bet. However, unlike some rival sites with a sportsbook offering sports lovers an avenue to play their favorite sports, Nine Casino only has a window for players looking to enjoy slots, table & card, video poker, and live games. Probably, this is a section that they might look to improve as the site continues to cement its place.

And with its debut in 2021, users can expect a site with modern but straightforward designs enabling easy navigation and interaction. However, it is not innovative as one would anticipate but instead follows a similar structure to most gaming sites. At the top of the page will be the main options like Lobby, Promotions, Daily Cashback, and Tournaments. Below the main options will be promo banners with the game categories and providers positioned below them. After that is the list of the top, new, and live games, in addition to the jackpot, Megaways, drops & wins, and Bonus Buy slots. Finally, users interested in informational pages will scroll to the bottom of the page where they can find pages like about us, terms & conditions, privacy policy, FAQ, and bonus terms.

Nine Casino Bonuses

Nine Casino excels in its bonus section, with users provided with top-range bonuses to claim. For example, Nine Casino welcomes its newly registered members with a great welcome bonus package dependent on the first three (3) qualifying deposits made. Once the deposit is made, the casino will match it by a percentage in the range of 55%-100% to activate a cash bonus. Interestingly, the first deposit adds more spice by having free spins awarded to the newbies on the following BGaming slots: Aztec Magic, Aztec Magic Deluxe, Platinum Lightning, Johnny Cash, and Platinum Lightning Deluxe.

As usual, all bonuses will be subject to terms and conditions. For example, the welcome bonus package will have the minimum deposit required to claim the bonus at €15 on the first deposit and €10 on the second and third deposits. Additionally, the bonuses will be subject to 40x wagering requirements before the new entrants withdraw their bonus winnings. The free spin winnings will also be subject to the 40x wagering requirement.

Following Dux Group N.V.’s mission, Nine Casino focuses on retaining its customers through several aspects, including bonuses. As a result, existing members will have plenty of bonuses to claim on the website. Nine Casino compensates losses through a daily cashback bonus, makes the weekends worthwhile through a reload bonus, and ensures the whales in the site feel a part of by getting a high roller bonus. While the bonuses will have a different set of T&Cs, the common condition is that the players must make deposits to activate the bonus. However, the cashback bonuses will require members to go from depositing to betting to activate the bonus if they lose.

Unfortunately, Nine Casino did not have any loyalty/VIP program at the time of writing.

Promotions

To compensate for the lack of a loyalty/VIP program, Nine Casino offers a wide range of promotions/tournaments compared to other sites averaging two at one time. At the time of writing, registered customers had 5+ tournaments they would participate in for huge prize pools. While daily, weekly, and monthly tournaments are in place, Nine Casino also tailors tournaments depending on special events, including festivities like Christmas

The casino has cash prizes and free spins awaiting participants. While some promos may differ on the process of claiming them, the typical way of participating involves depositing, betting on participating games, getting points, and ranking highly on the leaderboard. As you would expect, the higher the position on the leaderboard, the better the cash prizes and free spins. Compared to other rival sites, Nine Casino offers top-range gifts from its tournaments, and it gets better with the conditions in place, like the minimum bet to accrue points, which is favorable in most cases. However, participants need to go through the T&Cs thoroughly to grasp every information about the tournaments.

Nine Casino Games

Nine Casino boasts a game collection of 6000+ titles. This is by far an impressive collection bearing in mind the site is a 2021 debutant. The extensive portfolio is complete with all game categories incorporated, including slots, table games, card games, video poker, and live games. Like other online gambling platforms, the slots are the casino’s main focus, with slot lovers having 3200+ games offered in different subcategories like classic slots, video slots, jackpots, bonus buy slots, and megaways. Top Nine Casino slots include Fire Joker, Elvis Frog in Vegas, Wolf Gold, Eye of Gold, Scarab Temple, and Sun of Egypt.

The site also hosts a decent range of table & card games, allowing customers to interact with diverse Blackjack, Baccarat, and Roulette variants, in addition to several poker titles. Presently, members will have close to 400 table games selections. Besides the mentioned games, the category also hosts titles like Keno, Dice, HiLo, Plinko, and Goal. Unfortunately, while Nine Casino has a range of video poker games, they do not have a special category where users can interact with them. Instead, they are under the table games category and make up the fewest titles on the website. Top video poker games include Joker Poker, Oasis Poker Classic, All Aces Poker, and Deuces Wild. More uniquely is the book category that hosts book-themed slots, including Book of Dead, Legacy of Dead, Book of Atem WOWPOT!, and Book of Doom.

Fancy playing against friends? Nine Casino provides live games that offer an avenue for customers to move from betting against the house to betting against players. And like the experience in offline casinos, the live games present a similar immersive gaming environment with live dealers involved to take charge of the tables and cards. It gets better with the features such as live chat, allowing real-time communication. Whatever game you choose, the live games will come with high-quality graphics, transitions, and game mechanics.

Despite video poker games lacking a separate category, Nine Casino still gets a good score for how conveniently they ensure the selection of games is made on the interface. The 6000+ game portfolio is incredible, and having the games placed altogether would not be ideal for easy navigation. Therefore, the casino places all the games in categories found under the ‘Lobby’ option.

Available games

Slots and software

Slots are the highest contributors to the game portfolio available at Nine Casino. With 3200+ slots available, bettors will have a vast pool of options to consider, which is positive in many aspects. A blend of the old-time classics and modern-age slots is on board, thanks to 50+ software providers working with the site. The complete list of the providers will be found below the game categories and consists of top names like Microgaming, Play’n Go, Yggdrasil, Pragmatic Play, NoLimit City, Spinomenal, Push Gaming, Gameart, BGaming, and Thunderkick. The diverse range of providers ensures the games come with different mechanics from the reels, paylines, features, and themes. 

For example, slot lovers will have modern and innovative features, including bonus buy and megaways, besides the usual wilds, scatters, multipliers, and free spins. It gets better with the site allowing slot lovers to choose slots based on the two mentioned features. On the theme aspect, Nine Casino members can only select slots based on the book theme. However, more themes like ancient Egypt, Asia, jungle, adventure, TV shows, movies, fantasy, fruits, Christmas, etc., are incorporated on the site. 

The other highly-rated feature is the jackpot feature in several slots at Nine Casino. The site offers a separate category where slot lovers will find 22+ slots with the jackpot feature. One aspect about jackpots is that members can record huge wins if they hit the right combination of the high-paying symbols. Nine Casino hosts several top progressive jackpot networks, including Mega Moolah from Microgaming. Other popular jackpot slots at the site include Book of Atem WOWPOT! and 88 Dragons Treasure. 

With games placed in different sections and users having the avenue to choose them via providers, the site offers two more features to facilitate easy navigation. Firstly, bettors can use the ‘A-Z’ tool to select games alphabetically, or secondly, use the search bar to search for a title or provider. However, adding more filter tabs to help sort games by popularity, themes, and features would be welcome.

Nine Casino has been on an upward trajectory, and one of the recent milestones is the launch of a mobile application that users can download from the main website to access their accounts and play. In addition to the app, most games are built on HTML5 technology, just like the website, enabling compatibility with mobile devices. Therefore, players who do not have an app can follow the main website link on browsers like Chrome and Safari to log in to the accounts, play games, claim bonuses, and access services like customer support and banking.

Software List

All41 Studios Amatic Belatra Betsoft BGaming Booming Games Booongo EGT ELK Studios Evolution Gaming EvoPlay Felix Gaming GameArt Gameburger Studios +30

Deposit and withdrawals

Nine Casino provides prompt and secure payments through several convenient options, depending on your country. In a nutshell, the site supports 20+ payment systems, and the options with a global stake include Visa/MasterCard, Skrill, Neteller, PaySafeCard, AstroPay, Neosurf, and Interac. The highlight is that every deposit provides an instant timeframe and is advantageous to players looking to play on the go.

Besides bank transfers, cards, and e-wallet options, Nine Casino also supports Bitcoin payments in its banking section. Therefore, users with BTC can deposit and cash out at the platform.

The rule of thumb while transacting is to deposit or withdraw within limits. For example, the casino’s minimum deposit and withdrawal limit is €20. The maximum deposit is dependent on the payment options, while the maximum withdrawal limits are as follows:

  • Per day: €2,500
  • Per week: €7,500
  • Per month: €15,000

As per the operator’s withdrawal policy, the players must verify their accounts to make the first withdrawal. Verification may involve submitting copies of the player’s passport, identity card, utility bills, and credit/debit cards.

Withdrawal timelines will also depend on the banking option a member chooses. After the casino approves the withdrawal request, players using e-wallet options will receive funds within 24 hours. However, those using the bank transfer option will wait for five (5) banking days to receive their funds.

Finally, customers can view any fees applied during the deposit/withdrawal process.

Payment method Limits Fees
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Flexepin 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Volt 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
eZeeWallet 20.00 EUR - Unlimited No
+11
Payment method Limits Time Fees
20 - 2 500 EUR Up to 5 Business Days No
20 - 2 500 EUR Up to 5 Business Days No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 5 Business Days No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
eZeeWallet 20 - 2 500 EUR Up to 12 Hours No
20 - 2 500 EUR Up to 12 Hours No
+8

Security and Licensing

Nine Casino’s global status proves that it runs on a Kahnawake Gaming Commission. The licensor known to register and regulate operations carried by many offshore gaming sites remains popular in the industry. However, the licensor’s status is not highly regarded like UKGC and MGA licenses, which are strict licensors with tough policies and strict regulations to their licensees. But, players should also feel confident with the Kahnawake Gaming Commission adhering to the laws of many jurisdictions. And like other licensors, the licensing body will act as the mediator between the casino and the member should an issue arise.

Nine Casino also guarantees the safety of its users’ personal and financial information through the latest industry security measures. Some protocols on board at the website include TLS 1.2, ECDHE_RSA with X25519 (key exchange), and AES_128_GCM (cipher). 

Licensed  
Kahnawake Gaming Commission 155114

Customer Support

Every online site needs effective customer service to deal with the members’ issues. For example, a gaming platform will have issues like account registration, verification, depositing, withdrawing, receiving bonuses, game technical hitches, etc. Nine Casino offers 24/7 customer support in multiple languages, including English, Suomi, Deutsch, French, Finnish, and Polski, to attend to any raised issue. Players can first hop into the FAQ page to find solutions. Unfortunately, the page is not extensive, which might force customers to opt for other alternative ways.

The other alternatives include a live chat option, where bettors can interact instantly with the support team. In addition, Nine Casino also offers phone support enabling one-on-one interaction with the team. Finally, players with less urgent and comprehensive issues can use email support.

Language Phone Email Live Chat
English, Canadian English, Canadian French, French, Czech, German, Greek, New Zealand English, Finnish, Polish, South African English +43800070855 support@ninecasino.com Yes
4.0

Summary Rating

FAQ

Can I claim a Nine Casino no deposit bonus?

Unfortunately, only deposit bonuses were available at the time of writing. Therefore, you cannot claim any bonus without a deposit at the casino.

How do I register an account at the casino?

You will click the Sign-Up button on the main website and provide your accurate information on the registration form. Information ranges from personal, contact, and account details. You will then receive an email from Nine Casino with a link to verify your account.

Can I play for free?

You can play without a deposit on the platform by opting for the demo mode option. After that, you can then deposit to play the games that interest you while playing for free.

Does Nine Casino support mobile gaming?

Nine Casino supports mobile gaming, thanks to its vast number of games designed in HTML5 technology. It means that they are playable on mobile devices without downloading any software or plugin. Additionally, the casino has a mobile application launched for users.

Are there various currencies supported?

Nine Casino supports multiple currencies for customers to use while depositing and withdrawing. They include EUR, CAD, AUD, ZAR, DKK, NZD, HRK, BGN, CZK, RON, and BTC.

Players Reviews

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