- Top-tier game providers
- Lucrative VIP program
- Fully functional on mobile phones
- Multiple bountiful bonuses
- Wide range of payment methods available
- No phone line for customer support
- Customer support is not available 24/7
- Slow withdrawal process
- Very low monthly withdrawal limit
Billion Casino Reviews
Billion Casino was established quite recently in the year 2018 and is operated by the renowned company, Aspire Global International Limited. This is a Malta-based company and is also operating sites such as Viking Slots, Digi Bet, and Neptune Play, to name a few.
In the gaming library, you will be able to explore a wide array of games, from slots to poker. Virtual sports and entertaining game shows are also part of the casino’s library. However, the missing piece is the sports betting option, which is currently unavailable.
The casino site has an attractive interface. The unique color theme of green and white, plus the animations based on the Monopoly characters and some casino-themed graphics, make the appearance of the site very lively. Even the logo of the casino is such that it exhibits a rich vibe.
Billion Casino Bonuses
A lucrative welcome bonus is available to greet all the newcomers. As soon as you make your first deposit, starting with the lowest amount, you will be automatically eligible to receive the bonus package. The first deposit will win you a 100% bonus match, with a few free spins on the popular slot Starburst.
You will also win free spins on your second and third deposit. All these bonuses and winnings from free spins are subject to wagering of 35 times.
If you regularly visit the casino and have made any deposit in the previous 15 days, you will able to take advantage of the free play on Sundays bonus by receiving free spins. However, any winnings from these slots must be wagered 50 times.
In addition to all this, there is a multi-tier VIP program that lets you reclaim your lost cash by being a member:
- New Member
- Bronze
- Silver
- Gold
- Platinum
- Premium
- Prestige
Depending on the loyalty points you have, you can climb through the levels. However, the last two levels are reserved for invitation only. The benefits of being a VIP member include a Birthday bonus, quick payouts, monthly cashback, personalized account manager, etc.
Promotions
If you like to take part in tournaments, you will find that the casino hosts tournaments occasionally. One such competition is the Battle Of The Games, offering a massive pool prize of up to €10,000 cash. Just play the qualifying games and score points to climb the leaderboard and become eligible for the pool prize.
Daily or monthly tournaments couldn’t be found at the casino, but you will be able to enter some rewarding competitions from time to time.
Billion Casino Games
The gaming portfolio at Billion Casino is not very extensive, but it still serves as a great platform with an adequate number of games. With a little over 500 games, Billion Casino is able to include various kinds of games, some of them by renowned providers, in its library.
Whether you like to spin the reels on classic slots or modern video slots with striking graphics, you will find a great variety on this platform. On the contrary, if you are a fan of classic table games like Roulette, Blackjack, and Baccarat, even that is available here. You can choose from multiple table game variants, including video poker.
For the ones looking for the thrill of a brick-and-mortar casino, a live games section, mainly powered by Evolution Gaming, is also available. In this section, you will find all kinds of live games, from traditional games to exciting game shows. Live poker, Sic Bo, Monopoly, and Virtual Football can also be enjoyed at this platform.
At Billion Casino, you will be pleased to find the gaming library divided into various sections that are easy to navigate. Firstly, the games are segregated into two main sections, namely Casino and Live Casino.
If you opt for the Casino option, you will find sub-sections categorizing the games as New, Featured, Slots, Jackpots, etc. Similarly, the Live Casino tab will provide sub-sections such as Salon Prive, Live Roulette, Live Poker, Game Shows, among others.
Unfortunately, there aren’t many filtering options. You can either sort the games alphabetically or search a game by its title.
Slots and software
The list of game providers powering this casino isn’t very long. However, you will find most of the leading game providers on this site, including NetEnt, Microgaming, Play’n GO, Evolution Gaming, and Yggdrasil, etc.
For those of you who like to win big, there is a tab dedicated to jackpot games. This section doesn’t feature a great variety of jackpots, and the most popular progressive jackpots are not featured. But you can try out some other exciting jackpot titles.
Since the trend of gaming has significantly shifted to mobile phones, it is important that a casino be accessible through different devices. Hence, the Billion Casino has been optimized for seamless gameplay on any mobile device or operating system, without the need for any downloads. This is due to the HTML5 and Flash technology used.
Software List
Deposit and withdrawals
The good thing about this casino is that it makes banking very fluid and convenient. Due to the availability of a wide range of payment methods, spanning from popularly used debit/credit card options to commonly opted e-wallet options, Billion Casino has got you covered.
So, with the exception of the cryptocurrency method, a player can definitely find a payment method that fits his preference.
As a standard, all the deposits are processed instantly, regardless of the banking method you use. On the other hand, withdrawal requests stay pending for approximately 48 hours before the processing starts. Soon after, it takes less than 24 hours for the e-wallets to be credited and up to 6 days for card payments and bank transfers.
About the minimum deposit and withdrawal limits, it is low and hence convenient to make and take payments. But the monthly withdrawal limit is very low, which will be an issue for high-rollers. Fortunately, the casino does not mention imposing any fees on the transactions.
Security and Licensing
Billion Casino takes security very seriously, and it aims to provide a platform that is reliable. Hence, it has acquired the two most prominent licenses in the gaming industry. These are also the strictest licenses to obtain, namely Malta Gaming Authority and the UK Gambling Commission.
For security, this platform utilizes 128-bit Secure Socket Layer encryption, which is the best in securing data on the site and protecting player information. Besides, the security and fairness standards used by Billion Casino are also audited by a reputed authority such as iTech Labs.
And since fair gaming is another critical factor that determines the reputation of a casino, Billion Casino provides very fair gameplay, ensured by the use of Random Number Generators.
Licensed | |
---|---|
UK Gambling Commission | 39483 |
Malta Gaming Authority | MGA/CRP/148/2007 |
Customer Support
The importance of customer support cannot be ignored as it serves a great role in maintaining the reputation of any site. As users frequently face confusion or technical issues while browsing a website or playing games on the virtual casino, a supportive team must be available to guide them.
Therefore, as the first line of support, most of the casinos usually have an FAQ section in order. Billion Casino also features an FAQ section that is comprehensive and covers almost all the generally asked questions. Before hopping onto any other support avenue, you can give this section a read.
In addition, you will also have the feature of live chat support at your disposal. You can access this chat in case you are looking for urgent answers as the team responds quite speedily, in a matter of seconds, and is available 7 days a week. However, the catch here is that it is not functional 24/7 and can only be used from 08:00 CET to 00:00 CET.
As an alternative, you can also use the email feature. This isn’t the quickest, but it can be used for detailed queries, suggestions, or complaints. And the response is usually received within 24 hours.
As a plus, customer support is available in multiple languages, namely English, Finnish, Spanish, and Norwegian.
Language | Phone | Live Chat | |
---|---|---|---|
English, Norwegian, Finnish, Spanish | No | [email protected], [email protected] | Yes |
FAQ
Billion Casino holds two prominent licenses, namely from the Malta Gaming Authority and from the UK Gambling Commission, that ensure its legitimacy. And the casino uses 128-bit SSL encryption that makes it a safe site to gamble.
No. The casino restricts every player to have just one account. Only one account is allowed per person, email address, account, household, and account number.
Yes. Although there is no native mobile app, the casino is still fully optimized to function seamlessly on mobile devices, regardless of the operating system. There is no need to download anything.
Yes, Billion Casino supports a range of currencies, including Australian dollars, Canadian dollars, Euros, British pounds sterling, Japanese yen, Norwegian kroner, US dollars.
Contacting the customer support team at Billion Casino is easy. You can use the live chat feature that is available every day from 08:00 CET to 00:00 CET. Or send an email to the support team.
Yes. By wagering and playing games, players can earn loyalty points. These loyalty points also help players to climb the VIP levels.
The pending time for withdrawal requests is 48 hours. After that, the e-wallets are credited within 24 hours, while the bank and card transfers take about 6 days.
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