Casino Summary
Established
2014
Website
playfrank.com
Languages
English, German, Canadian English, New Zealand English, Indian English
Currencies
Australian Dollar, Canadian Dollar, Euro, British Pound Sterling, Norwegian Krone, New Zealand Dollar, US Dollar, South African Rand
Restricted countries
Armenia, Australia, China, Czech Republic, Denmark, France, Estonia, French Polynesia, French Guiana +26 more
Owner
Aspire Global International LTD
Sister Sites
Barbados Casino, HeySpin Casino, Billion Casino, MrPlay Casino, Casiplay Casino
Affiliate program
PlayFrank Affiliates
Pros and cons
  • Multi-pronged welcome bonus available
  • MGA licensed and iTech Labs certified
  • Operated by the reputable Aspire Global
  • Withdrawals can take 48 hours minimum
  • Several country restrictions in place

Play Frank Casino Review

Play Frank Casino now has over five years of experience behind it. Having launched in 2014, the online casino is one of several Aspire Global International owned sites and is in good company with Karamba, Casino Luck, Wixstars, WildSlots, PlayLuck and Casiplay, as a reputable site run by a renowned provider.

Unlike some of its counterparts, Play Frank Casino is solely dedicated to online casino gameplay. You will not find sports or poker sideshows going on here. Instead, this much-respected casino delivers over a thousand online casino games, including top slots, table games and live dealer titles.

While there are a few regional restrictions in place at Play Frank, for the most part, players from across the world should be able to sign up and play at this Maltese licensed betting domain.

Play Frank is designed to appeal to mobile gamblers rather than those on PC. However, this does not mean that PC players cannot navigate the site with ease because they can. The HTML5 structure of the casino is easily set up to cater to fans of both players, although its finger-friendly interface is slightly in favour of those who enjoy gaming on the go. Find out more about the casino as we dive deeper into our Play Frank Casino review.

Play Frank Casino Bonuses

PlayFrank Casino is a big fan of promotions, so there is plenty for you to have a look at here. Many are weekly bonuses, including free spins on top slots, cash bonus offers, prize draws and competitions, and daily challenges. There is a nifty welcome bonus up for grabs, too, and that provides both cash and spins to all new players who deposit.

One of the more exciting selections of promos to look at is the array of Daily Challenges provided by Play Frank Casino. If you can spin and beat the reels of top slots at the site, you can end up claiming lavish rewards. Again, these offers tend to vary radically from week to week, so it is worth heading over to the casino to check out the latest offers.

Most of the casino’s promotions have fair minimum deposit limits, where a deposit is required to claim an offer. Moreover, the wagering requirements on most promos are set to 35x, even for free spin slot bonuses, which is not too shabby at all. Maximum stakes on bets with bonus funds are limited to €4, but that is hardly shocking.

Promotions

Tournaments form an essential part of the gaming experience at Play Frank Casino. This site has many, most of which are based on slot games. Some provide instant cash prizes to the best performing players, while others deliver consolation prizes of free spins on selected slot games. Many are time-based, so again we urge you to head over to Play Frank Casino to find out what terms the online betting site is offering to you this month.

Play Frank Casino Games

Play Frank has divided its games up into live and online casino games. Heading straight to the live casino will naturally take you to a collection of games from Evolution Gaming and a few other providers. These include baccarat, blackjack, craps, money-wheel, roulette, table poker and a handful of game show titles.

Hitting the “casino” tab will take you to a more substantial library of top RNG (random number generator) titles. These include slots, classic slots, table games and more. You can peruse these games by the categories listed above, opt to check out titles by their release date or use a search box provided in the lobby. 

Available games

Slots and software

Some of the casino games you can expect to see at Play Frank are slots – in fact, most of the casino’s games are slots. These include notable titles like Starburst, Rainbow Riches, Rich Wilde and the Book of Dead, Gonzo’s Quest, and Twin Spin: MegaWays.

If you want to play fruit machines, then the classic slots genre is for you. Regrettably, there is not a specific genre for jackpot slots. However, there are a handful of progressive jackpot games in Play Frank Casino’s selection of 525+ slot games. You can seek those out by using the search box, but you will already need to know what types of slots you want to spin the reels of. All slot games can be played for free or with real money.

We won’t run off a list of every software provider affiliated with this casino’s games, but we can say that some of the software providers associated with the casino are Microgaming, Net Entertainment, BetSoft Gaming, Pragmatic Play, and Play’n Go. There are many more waiting for you to explore.

Software List

Bally Betsoft Big Time Gaming Blueprint Gaming ELK Studios Evolution Gaming Ezugi Gamevy Gamomat Genii IGT iSoftBet Microgaming MrSlotty +22

Deposit and withdrawals

Play Frank Casino is not short of deposit options by any stretch of the imagination. Nor is Play Frank limited in terms of the currencies they accept. The Aussie and Canadian dollar join the US dollar, Japanese yen, Norwegian krone, euro, and British pound sterling as currency options.

You will surely find most of the usual suspects in terms of deposit options at Play Frank Casino. Aside from casino bank transfers (which can take up to six hours), all deposit methods should provide instant transaction times. You can use many of these same bank options to withdraw, too. It is worth pointing out that when you cash out your winnings with Play Frank Casino, you will have to wait at least 48 hours for the transaction to be processed – this is quite slow. Maximum transaction times range from 3-8 days, depending on the option you select. Fortunately, there are no fees associated with cashouts, although there is a weekly withdrawal limit set to €10,000.

Payment method Limits Fees
Ukash 10 EUR - Unlimited No
10 EUR - Unlimited No
Skrill 1-Tap 10 EUR - Unlimited No
VISA 10 EUR - Unlimited No
MasterCard 10 EUR - Unlimited No
10 EUR - Unlimited No
Payr 10 - 1 200.00 EUR No
10 EUR - Unlimited No
Direct eBanking 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
EPS 10 EUR - Unlimited No
Click and Buy 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
UseMyFunds 10 EUR - Unlimited No
Ticket Premium 10 EUR - Unlimited No
Boleto Bancario 20.00 EUR - Unlimited No
Fast Bank Transfer 10 EUR - Unlimited No
10 EUR - Unlimited No
Fundsend 10 EUR - Unlimited No
Mister Cash 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 - 800.00 EUR No
SIRU 10 EUR - Unlimited No
Lobanet 10 EUR - Unlimited No
+23
Payment method Limits Time Fees
10 EUR - Unlimited 3 Business Day No
Skrill 1-Tap 10 EUR - Unlimited 3 Business Day No
VISA 10 EUR - Unlimited 6-8 Business Days No
MasterCard 10 EUR - Unlimited 6-8 Business Days No
10 EUR - Unlimited 6-8 Business Days No
10 EUR - Unlimited 3 Business Day No
Click and Buy 10 EUR - Unlimited 3 Business Day No
10 EUR - Unlimited 5 Business Day No
10 EUR - Unlimited 3 Business Day No
10 EUR - Unlimited 6-8 Business Days No
+5

Security and Licensing

We have no concerns about the level of security and fair play available at Play Frank Casino. The Malta Gaming Authority has seen fit to issue Play Frank with a casino license, and the domain is iTech Labs certified. In the interest of fair play, you can test-drive all the games and spin the reels of top slots for free before you wager on them.

On top of this, Play Frank Casino is also operated by a reputable provider in Aspire Global International. The casino provides responsible gambling tools which you can use to limit your betting activity and take breathers from gameplay at the site. Moreover, you get in touch with problem gambling programs like BeGambleAware simply by using the addresses and contact details listed at the site. All this – coupled with SSL encryption and a transparent privacy policy – convinces us that Play Frank Casino is perfectly safe.

Licensed  
UK Gambling Commission 39483
Malta Gaming Authority MGA/CRP/148/2007

Customer Support

If in doubt, head to Play Frank Casino’s support team for assistance. We would normally be advising you to use the casino’s FAQ guide for assistance. However, the FAQ guide is hardly fit for purpose at Play Frank Casino. It simply does not tell you enough information about any topic in great length. This means that your best shot of obtaining assistance is to directly contact Play Frank Casino’s support team.

You can get in touch with the handy support staff at Play Frank Casino via several options. Jabbing the “support” tab will take you straight to live chat. However, this service is not available around the clock. You can also use e-mail (care@PlayFrank.com) to get the help you need. It can take up to 24 hours to receive a response via this option, though.

Language Phone Email Live Chat
English, German, Canadian English, New Zealand English, Indian English No support@playfrank.com, care@playfrank.com Yes
4.1

Summary Rating

FAQ

Do I need to verify my identity at Play Frank Casino?

Yes. As a responsible gambling provider, Play Frank Casino wants you to prove that you are who you claim to be. The KYC process must be completed before withdrawals are processed and protects against money laundering, identity fraud and underage gambling. You will simply be required to submit a few documents to verify your account and ID.

Can I have several gaming accounts at the casino?

No. Like most top online casinos, Play Frank Casino will not allow any player to open more than one account at any one time. However, you are permitted to have an account at Play Frank Casino and a different account at one of the casino’s sister sites. There is nothing wrong with this.

Do I have to download anything to play on my mobile?

No. Play Frank Casino is designed using HTML5. This makes sure that the layout and interface of the online casino are mobile-friendly from the get-go, so you do not need to download apps or software to play.

Can I select more than one currency to play with at Play Frank Casino?

Yes. Play Frank Casino accepts that some payment methods do not work with certain currencies and does allow players to deposit with multiple options. Because of this, they accept multiple currencies. However, you can only withdraw using the payment method that you used for your last deposit (wherever possible), and this is worth keeping in mind.

How do I contact Play Frank Casino’s customer support?

You can opt to get in touch with Play Frank Casino’s customer support team via live chat or e-mail. The methods of doing so can be found on the “support” page at the online casino.

Players Reviews

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