- UK and Malta Licenses
- Good wagering terms
- Over 50 game providers
- Strong live Casino selection
- The Casino outlay feels a bit outdated
- Long processing time for withdrawals
21 Prive Casino Review
21 Prive online casino will create an air of elegance with the name alone, but does that picture hold true when you open up the casino site? It’s certainly a bit different look, and without a doubt, there is a rich variety of games to play. Different promotions and bonuses add to the feel, though we did expect a bit better VIP club form the site than what is available.
21 Prive casino has a pretty good reputation, though we did run into some complaints about bonus mismatches, or terms and conditions that ended up negating wins gained. Nothing that should concern a player who acknowledges that sometimes you win and sometimes you lose. The three gambling licenses pretty much guarantee that your rights, fund and information are well looked after. Overall, this is probably one of the safest places to play at.
When it comes to content 21 Prive online casino is clearly centered around slots. You’ll find all sorts, plus a live casino for those that like table games. If you’re after something else, like betting or poker, you better look somewhere else.
And then we come to the website design of 21 Prive online casino. How should we put this…it feels a bit outdated. The colours scheme, the way the menus are set up, and how everything is laid out simply feels like it was designed back when web design wasn’t such a professional field as it was today. It’s not bad per se, but it could definitely use a rebranding or a redesign or just a change of colours.
21 Prive Casino Bonuses
Bonuses at 21 Prive online casino are built from bonus cash and bonus spins, at least when it comes to the vast majority of deposit bonuses. There isn’t much in the way of no-deposit bonuses, at least not for new players. Looking at the selection of bonuses available it’s pretty easy to determine that they are fitting for a bankroll of any size. Whether you go with the minimum of maximum deposit, you’ll have plenty of bonus money and free spins to play around with.
The terms and conditions are quite standard. Some deposit methods, like e-wallets, are exempt for bonuses, as is quite normal. The wagering requirement is usually set around 35x, which we judge as a pretty normal requirement.
We couldn’t find much information about bonuses for regular players, though we are quite sure that 21 Prive does offer them on a constant basis via email or other methods of communication with their favourite clients.
Another thing that you should take a look at is the VIP club and the loyalty points. For most players only the latter matters, as the VIP club really is for high-rollers and other big depositors. The loyalty club is basically just points earned for playing at the site, which can then be transformed into bonus cash, which is subject to the normal wagering requirements. Players get their first comp points as soon as they make a deposit, no matter what size.
Promotions
Promotions at 21 Prive pretty much follow the same formula as bonuses. You will run into some weekly and monthly promos, but these are mostly for free spins or bonus cash. There isn’t much in the way of slot tournaments, which is a bit of a disappointment. Just like the website design is a bit outdated, it seems that this casino hasn’t quite kept tabs on what’s happening with promotions at most modern online casino sites either.
And as there are nary any competitions or tournaments, we can’t really comment on possible prizes either. The good news is, if you are not after promotions, tournaments, and the like, 21 Prive might be just the sort of tranquil online casino you’re looking for.
21 Prive Casino Games
Finally, we get to the gaming selection of 21 Prive. Whilst you might have noticed some negative comments about design and promotions, the selection of games, and especially online slots, more than make up for any other shortcomings.
A lot of this selection has to do with slots, from just normal video slots to jackpots, classic slots, megaways and other categories. But you can also find table games and something called slingo games. Slingo’s are a combination of slots and bingo, bringing interesting new mechanics for all players to try.
Pragmatic Play and Evolution Gaming form the backbone of the 21 Prive live casino, which means that there is a variety of familiar table games with live hosts. You can add an assortment of other games, such as the new game shows, dice games and other experimental live experience to this list.
All game types are accessed via the main menu. All games are divided into main categories in this way, which makes it easy to find the casinos games, the live games and the specialities available at 21 Prive online casino.
Slots and software
The wide variety of game providers available at 21 Prive is a bit of a surprise. They might not have spent time keeping their website design the most modern one, instead opting to keep the selection of games up to date and interesting. That is to say, there are dozens upon dozens of game providers available at 21 Prive. Truly, a heaven for those players who are after slots and spins.
We already went through the categories at 21 Prive, which neatly lists the different types of games. To help you choose even further, there is a simple search function. This can be used to select any game you might be after in particular. More interestingly, you can also sort all the games by the developer. So if you like Microgaming, or Red Tiger or Merkur games, for example, simply select the provider and all their games are listed for easy browsing.
Jackpot slots can be divided into two categories. The normal fixed and progressive jackpots, and the Megaways games. We count the latter as similar to jackpot slots, as you can win considerable sums on these games on a single spin too, thanks to the hundreds of thousands of ways the wins can be calculated. Overall, you’ll find plenty of slots to spin inside these categories.
Slingo games are really the only real speciality at 21 Prive. However, considering the absurdly large number of developers available, you can find individual special games from a vast variety of game makers.
The site works with desktop and mobile devices alike, though it seems that the site is optimized for use with the former. The site might require a bit of a facelift, but that doesn’t mean it wouldn’t already use the latest technological standards to ensure compatibility with all devices.
Software List
Deposit and withdrawals
When the time comes to deposit at 21 Prive you have an array of rather familiar methods available. Visa, MasterCard, Skrill, online banking and so on. This should cover the needs of most players, making both deposits and withdrawals easy and fast. Deposits are usually instant.
However, cryptocurrencies and such are not supported at the moment, and it doesn’t seem like White Hat, the white label provider in this case, is adding them any time soon.
Fees for transfers, whether deposit or withdrawal, are not levied by 21 Prive directly. On the other hand, the deposit method you use might require fees, and the player will be solely responsible for these. Usually, this applies to just a handful of transfer methods.
Verification details are required before making withdrawals, and you will be informed of this by 21 Prive casino directly.
The minimum withdrawal is €10 or equivalent, and the maximum is €5,000 per week. Deposit limits at 21 Prive are determined by the payment methods, rather than the casino site itself. Furthermore, any win over €100,000 is subject to being paid in instalments. The minimum deposit seems to be around €20, which is the same amount that is needed to take advantage of most bonus offers and promotions.
The site imposes a processing time of up to 48 hours, which means that you need to wait a bit until your withdrawal is sent to your account. Should you use methods like credit cards you will then need to wait a few extra days for the bank to process the transfer, though obviously, this is nothing that the 21 Prive casino itself can affect.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
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10 - 5 000 EUR | 2-5 Business Days | No |
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10 - 5 000 EUR | 2-5 Business Days | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | 2-5 Business Days | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | Up to 24 hours | No |
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10 - 5 000 EUR | Up to 24 hours | No |
Security and Licensing
A Maltese license and a UK license. What more would you need? These are all highly respectable jurisdictions, each alone enough to ensure that you are playing at a casino that doesn’t have wiggle room for abuse, whether by the player or the casino itself. That is to say, all your personal data, your money and your right in disputes are protected to the highest degree.
From a technical point of view, the site uses modern methods that are adequate to make sure that everything works with sufficient protection and security. To this we can add strong responsible gaming tools to protect the player’s interests even further. All the data and information collected is clearly laid out at the site. We are quite sure that 21 Prive is as secure and safe as online casinos come.
| Licensed | |
|---|---|
| UK Gambling Commission | 52894 |
| Malta Gaming Authority | MGA/B2C/370/2017 |
Customer Support
21 Prive casino is available in English, Norwegian, Finnish and German. The same applies to the customer support, which you can reach with all of the above languages. Support is available 24/7, although all the languages mentioned before might not be supported in the same schedule. Whatever the case, as long as you speak English you can contact the team at any hour of any day.
Contact methods for 21 Prive include live chat, phone and email. Of these, we suggest using live chat, as it is simply the most practical method of contacting the casino. The chat supports attachments, which means that it’s also an easy way to send over your verification details.
As is usual, no matter what your issue, problem or query is, you are better off first surveying the FAQ section. This should answer most problems, leaving only a handful of issues where you will actually need the help of the 21 Prive customer support to solve. You’ll also find an assortment of other articles, which are not plentiful but nevertheless worth a read for anyone interested in online casino gaming, or casino games in general.
In general, 21 Prive online casino isn’t that much different from most other online casinos. Though the 24/7 support, several languages and easy reach does tick all the boxes that we can think of.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, Norwegian, Finnish | No | [email protected] | Yes |
FAQ
No deposit bonuses have been phased out by most online casinos, at least for players that never deposit. That is the case at 21 Prive too. This doesn’t mean you won’t occasionally get the odd free spins without a deposit, but these are simply an added perk to active and regular players.
The usual processing time for any withdrawal at 21 Prive online casino is 24 to 48 hours. If you need to send verification details you need to add a similar amount of time to this.
Freeplay, with play money, is available once you have registered an account at the site. This applies to almost all games, though obviously, some live casino games require a deposit and a real bet.
Despite the somewhat outdated colour scheme and site design, 21 Prive is fully compatible with all devices from smartphones to tablets and desktops.
Though it might change for certain promotions and bonuses, the general wagering requirement is set at 35 times the deposit. We consider this quite a good wagering requirement. Do notice that, as usual, not all games are applicable for wagering. Make sure to read terms and conditions at 21 Prive.
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