- No fees on deposits and withdrawals
- Lucrative loyalty program
- Live dealer games are available
- Live chat available 24/7
- Multiple languages supported
- Huge collection of slots
- No phone number provided
- Limited payment options
Wheelz Casino Review
The year 2021 has seen the iGaming market booming in business, with online casinos such as Wheelz Casino opening their virtual doors. Over the last few months, the operator has grown its territory and customer base from the top products and services it offers.
Wheelz Casino is a brand operated and owned by Rootz Limited, an award-winning company operating other reputable brands, including Wildz Casino and Caxino Casino. One will find out several common themes in all the brands, including high-level security, superior customer entertainment, thrilling bonuses, and top-notch reward systems.
David Hasselhoff, famous for his roles in Knight Rider & Baywatch, greets all Wheelz Casino members and visitors once they land on the website. The next process is navigating on the website, which sports a modern theme. The purple and sprinkles of orange on the website make visibility easier, considering the font is in white. Finally, members can find other access options at the bottom of the page.
Wheelz Casino Bonuses
How exciting would it be to cover yourself with an umbrella from the falling gold coins? This is what David Hasselhoff does, considering he is the face of Wheelz Casino. Simply put, there are plenty of bonuses to enjoy at a high value. Whether one is a newly registered customer or an existing one, a host of bonuses are available. For example, new customers will have a no deposit bonus of free spins awarded after sign up. In addition, they will also have a deposit bonus to claim after they make the first deposit. The bonuses in question will include a cash bonus and free spins.
Newly registered users can breathe easily, looking at the conditions behind the welcome bonus. Firstly, the minimum deposit required at Wheelz Casino is €20 to claim the bonus. Additionally, the site sets the wagering requirements at 35x (bonus) before users withdraw bonus winnings.
Regular players also have several bonuses tailored for them to enjoy the experience as well. They can either claim reload bonuses, cashback bonuses, or free spins, among others. The highlight is that the 35x wagering requirements still apply on either bonus.
Finally, a lucrative loyalty program is in place for both new and existing members. Every play at Wheelz Casino improves the members’ stakes and puts them in a position to win rewards, bonuses, and free spins. Some of the bonuses include cashback bonuses. Additionally, the rewards include getting a personal account manager.
Promotions
Wheelz Casino goes beyond bonuses to provide promotions to its users. They can play a Hoff tailored game to get rewards and bonuses. Additionally, Wheelz Casino hosts frequent tournaments that offer cash prizes and multiplier rewards for users with the highest scores. One major highlight is that both high-rollers and low-stake casino players can participate in the tournament. Other casino promotions award free spins.
Wheelz Casino Games
The operator ushers its members to 1600+ games presented in different categories, including slots, jackpot games, live casino, and table games. Having them grouped into the mentioned categories makes it easier for accessibility, while at the same time making the interface neat. The slots contribute the highest on the collection, with slot lovers having subcategories of slots such as high volatility and classic slots. Besides that, members can select special slots based on themes (Egyptian, Asian, horror, mythology, movies, TV &sport) and features such as sticky wilds, expanding features, win both ways, cascading symbols, and respins.
The next category is the table games that host different baccarat, roulette, and blackjack variations. They include Classic Blackjack, European Roulette, and Punto Banco Baccarat. Finally, the video poker subcategory has the fewest titles on the casino. At the time of writing, Wheelz Casino only offered Aces and Eights.
Gambling fans who like live games can try the live table & card versions listed under the ‘Live Casino’ tab. The games allow conversation and interaction with real croupiers, and the highlight is that Wheelz Casino works with Evolution Gaming to provide the games with high-quality graphics and gameplay.
Slots and software
Wheelz Casino partners with 60+ software providers listed under the ‘All Games’ section. The list comprises a mixture of reputable studios and start-up providers with high potential. Despite not being experienced, most start-up providers provide highly innovative games, including slots with standout features. Top providers on the casino include iSoftBet, Yggdrasil, Blueprint Gaming, Thunderkick, Relax Gaming, and Push Gaming. As is the norm, the majority of the providers have had input on the slots. Slot lovers can find the popular slots under the ‘Popular’ section. They include Immortal Romance, Aztec Gold: Extra Gold Megaways, Deadwood, Money Train 2, Jammin’ Jars 2, and Piggy Riches Megaways.
Besides the mentioned, Wheelz Casino offers jackpot slots under the ‘Jackpot Games’ section. The grand prize on the jackpot slots is appealing to many and life-changing in many instances. Interested parties will find other subcategories that host daily jackpot slots and mega jackpot slots. Mega Moolah, Mega Fortune, Arabian Nights, and Hall of Gods are part of the latter subcategory.
How is the selection of games on the interface? Wheelz Casino places games into sections and can also be selected by the provider. However, there exists no provider button to make the process easier. The only additional filter tool to narrow the game selection is the search function on the main page that assists players with specific titles in mind. An addition of sorting options such as ‘A-Z’ and drop-down tools would help the site rival other online casinos better.
With its growing customer base, Wheelz Casino offers different access mediums for convenience. One such medium is the mobile platform made possible via the use of HTML5 technology. As a result, registered members can access their accounts on the go and place real-money bets. Besides playing, the mobile version allows access to services such as banking and customer support.
Software List
Deposit and withdrawals
The casino falls short on the payment options available for deposits and withdrawals. Close to eight (8) options are available, including card transfers such as Visa/MasterCard and PaySafeCard, e-wallets such as Skrill, and bank transfers. For timelines, any deposit will immediately reflect, provided there is no technical error.
One major drawback is that Wheelz Casino doesn’t accept cryptocurrencies on any deposit or withdrawals. This is a section they need to improve.
Wheelz Casino sets the minimum deposit at €20, with no maximum limit set on the deposit. On the withdrawals, the casino reserves the right to verify the accounts before any withdrawal. At the time of writing, Wheelz Casino had no specified limit on the minimum and maximum amount one can withdraw.
The withdrawal timeline depends on the method. After the request is processed, the funds will reflect within 1-3 working days. Those using e-wallets will receive money the fastest.
Finally, Wheelz Casino charges zero fees on deposits and withdrawals.
| Payment method | Limits | Fees |
|---|---|---|
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
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20.00 EUR - Unlimited | No |
| Pankkisiirto | 20.00 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
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20 EUR - Unlimited | 1-3 Business Days | No |
| Pankkisiirto | 20 EUR - Unlimited | 1-3 Business Days | No |
Security and Licensing
Wheelz Casino is under Rootz Limited, a company registered and licensed by the Malta Gaming Authority. The licensor is highly rated and regarded in the industry, with players guaranteed top-level reliability and accountability should any dispute arise.
Besides the licensing information, the casino also guarantees top-class security through the latest measures and technology. For example, Wheelz Casino uses TLS encryption to secure its users’ personal and financial information. In addition, the casino uses firewalls to secure information.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/B2C/599/2018 |
Customer Support
Gambling fans at the casino can enjoy 24/7 customer service through various options. Several instances such as account setup, transacting, how to play, and claiming bonuses may call for help. This is where customer support comes in. The FAQ page acts as the first major stop where multiple questions are handled comprehensively. One highlight is that the page is accessible in different languages, including English, Deutsch, Japanese, Suomi, Norwegian, and Indian.
The next step is to consider the other options should the solution lack on the FAQ page. One such option is the live chat accessible on the bottom left and email support for more detailed issues. The major drawback at Wheelz Casino is the lack of phone support for users who want quick one-on-one services.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | No | [email protected] | Yes |
| Finnish | No | [email protected] | Yes |
| Canadian French | No | [email protected] | Yes |
| Japanese | No | [email protected] | Yes |
| German, Norwegian | No | [email protected] | Yes |
FAQ
The casino requires you to submit up-to-date documents to have the account verified. The documents include an identification card (ID)/passport/driver’s license, utility bill, and a payment method statement/proof.
You will contact the support team via email stating the reasons for the closure. After that, the support team will process the request. Keep in mind that you cannot create another account with the site later in most cases.
The gaming regulations limit one account to one user. As a result, you cannot have two or more. Wheelz Casino will remove any duplicate accounts identified.
The majority of games at Wheelz Casino are available for free play. You can play for free by launching a game once you log out of the account. However, live dealer games and some jackpot slots are unavailable for free play.
The banking section allows several currencies to deposit and withdraw at the casino. They include EUR, USD, INR, NOK, JPY, CAD, and NZD.
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