- Huge collection of slots
- Licensed and regulated by two gaming authorities
- Exclusive promotions and bonuses for existing players
- Top-tier software providers behind the games
- No deposit fees charged
- Only a few game providers
- GBP is the only currency supported
- No phone support available
Slot Shack Casino Review
Launched in 2016, Slot Shack Casino is one of the experienced brands under the ownership of Jumpman Gaming Limited. With close to five years in the industry, the casino has attracted loads of players across the UK for its standout slots offerings, among other games.
Jumpman Gaming Limited is a well-established owner with an experience of over a decade in the iGaming business. The company owns and operates Slot Shack Casino, among other sites such as Lucky Admiral, Rocket Slots, Express Wins, Amazon Slots, Fairground Slots, and Fever Slots. In all its projects, the company has been successful mainly for two common products across all the sites ─ slots and bingo.
The casino sports a simple look on its design and is themed around a desert, offering a bright sunny experience. With the icons and fonts clear to see, interaction and navigation across the website become easy for all members.
Slot Shack Casino Bonuses
One aspect you will never go wrong with Jumpman Gaming sites is on the bonuses. Slot Shack has managed to offer a variety of bonuses to all its users. The welcome bonus is undeniably the most popular of them. New members will be required to deposit at the casino after signing up to be awarded a free spin of the Mega Reel that opens a chance of winning further bonuses such as free spins on specific slots. Besides the spins, other bonuses incorporated on the welcome bonus package include prizes such as Amazon vouchers.
The primary condition of triggering the majority of the bonuses is to deposit on the account. However, before the bonuses are redeemed, players must meet the wagering requirements of 65x. These requirements are higher than average and pit Slot Shack Casino below other rival casinos, offering slightly lower wagering requirements.
Existing players will also have an avenue to enjoy several bonuses, including birthday bonuses, free spins, cashbacks, and trophies. The trophies are collected after completing fun tasks, and for every five trophies unlocked, players will unlock free spins (FS), and at the same time, move up a level. The levels one can rise to will be as follows:
- Level 1-5 – 5+ FS
- Level 6-10 – 10+ FS
- Level 11-15 – 15+ FS
- Level 16+ – 20+ FS
A loyalty program/VIP scheme is also offered to all Slot Shack Casino members. The program is designed with five levels to reward loyalty. The top-most level will receive free spins and monthly cash backs after making a qualifying deposit.
Promotions
Slot Shack Casino goes a notch higher to offer several daily, weekly, and monthly promotions. All players can participate in the promotions with only a deposit needed in many cases. After a deposit is made, they will have loads of cash prizes, free spins, and vouchers are up for grabs.
The downside is that these prizes are lowly-valued, and the conditions attached do not do any favours. Moreover, the high wagering requirements still apply to the promos, turning off many gamblers from participating.
Slot Shack Casino Games
Slot Shack Casino’s game portfolio boasts over 600+ titles, which is massive compared to other casinos. With Jumpman Gaming behind the inception of the casino, it is unsurprising that the slots are the most prevalent games. While they dominate in the range of 500+, a selection of other titles is also available. However, the smallest category goes to table games that include a range of roulette and blackjack variants.
Gambling enthusiasts wishing to enjoy an immersive experience as they meet real dealers and compete against other players should try the live games. Offered under the table games section, players can experience live action at their comfort without visiting an offline casino. Games such as live roulette and live blackjack are among the selections.
Slot Shack offers the games in sections to ease the convenience of accessing all the games. For example, gambling fans invested in slot games can select the ‘Slots’ tab, with users invested in blackjack and roulette accessing the titles on the ‘Table Games’ tab.
Slots and software
9+ software providers power the game portfolio at Slot Shack Casino. While this is not the highest number in comparison to rival UK casinos, big names have worked with the casino. Among them include Microgaming, ELK Studios, NetEnt, and Red Tiger Gaming. They have all worked to try and attain the completeness of the game section. Unfortunately, this isn’t achieved fully, with video poker titles as the most notable omission.
With priority given to slots, fans will choose to pick from titles such as Hot Safari, Rainbow Riches, Starburst, and Enchanted Prince. They come in different themes that add an entertaining edge among users.
Players will make the selection of games at Slot Shack Casino via two more sorting options. A section ‘A-Z’ allows sorting the titles alphabetically, while the search function allows sorting the games per specific titles. Unfortunately, users cannot select the titles per provider.
Slot Shack Casino also caters to members interested in big winnings through its separate ‘Jackpots’ category. Jackpot slots to find here include Irish Luck, Temple of Iris, Doubleup Ducks, and Ozwin’s Jackpots.
The unique feature with Jumpman Gaming sites is the bingo product. For example, at Slot Shack Casino, the bingo section welcomes fans to around 12 different rooms, with each providing a different total prize to compete for. Rooms with the highest prize include Bingo Millions 90-Ball Instant, Bingo Millions 80-Ball Instant, and Bingo Millions 75-Ball Instant.
Slot Shack Casino is not a one-trick pony, and for members wishing for an alternative way of accessing their accounts, the mobile platform comes to the rescue. No app is currently available, but through HTML5 technology, the phone browsers serve the purpose. In addition, the casino is well-optimized to offer the same experience, number of games, and services as the desktop version.
Software List
Deposit and withdrawals
In the banking section, there are mixed reactions. To deposit and withdraw, players will have a limited selection of options. On the brighter side, the options are convenient and popular for their security and how quickly they deposit and withdraw via them. On average, 5+ payment options are available, with PayPal as the most popular option. The highlight is that besides the e-wallet option, Slot Shack Casino lovers wishing to use cards to deposit and withdraw can use Visa/MasterCard/Maestro. Deposit timelines largely depend on the deposit option. Again, PayPal and Paysafe Cards come out as the fastest avenues.
One of the shortcomings is that the lack of variety options denies users an avenue to deposit and cash out via Bitcoins, Litecoin, Ethereum, Dogecoin, among other cryptos.
The minimum deposit set out by Slot Shack Casino is £10. However, the maximum deposit is not set. On the other hand, withdrawing calls for the verification of an account at first. After that, the withdrawal process can begin and will take 1-5 working days after approval. No withdrawal limits are placed on any daily, weekly, or monthly transaction.
Any deposit to a Slot Shack Casino account is free of charge, but a standard fee of £2.50 is placed on withdrawals.
| Payment method | Limits | Fees |
|---|---|---|
|
10 GBR - Unlimited | No |
|
10 GBR - Unlimited | No |
|
10 GBR - Unlimited | No |
|
10 GBR - Unlimited | No |
|
10 GBR - Unlimited | No |
|
5 GBR - Unlimited | £2.50 |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 GBR - Unlimited | 1-5 Business Days | £2.50 |
|
|
10 GBR - Unlimited | 1-5 Business Days | £2.50 |
|
|
10 GBR - Unlimited | 1-5 Business Days | £2.50 |
|
|
10 GBR - Unlimited | 1-5 Business Days | £2.50 |
|
|
10 GBR - Unlimited | 1-5 Business Days | £2.50 |
Security and Licensing
Slot Shack Casino is a holder of two licenses issued by two of the strictest and highly-rated issuers. They are the Alderney Gambling Control Commission and the UK Gambling Commission. From the strictness perception comes the guarantee of legitimacy checks and constant regulation.
Besides the licensing details, Slot Shack Casino ensures that data/information sent by players is secured and protected. To achieve this, Slot Shack Casino uses the latest SSL technology that encrypts the data to ensure no unauthorized access by third parties. Responsible gambling protocols are also adhered to, allowing problem gamblers to set deposit and time limits, take breaks, and self-exclude.
| Licensed | |
|---|---|
| UK Gambling Commission | 39175 |
| Alderney Gambling Control Commission | GY9 3UL |
Customer Support
Common issues that need assistance in most casinos range from setting up and verifying an account, making any sorts of deposit and withdrawal, claiming bonuses, among other technical issues. Slot Shack handles these issues on their FAQ page, and for any further clarification, users can contact the customer support agents via two options.
First, unregistered and registered members can use email support that will have a reply within 48 hours. The second option is the live chat function only reserved for Slot Shack Casino users who log into their accounts.
Generally, this section is unsatisfactory for several drawbacks, including:
-
Customer support available from 0930-1800hrs
-
Phone support is not an option offered
-
Support is only offered in English
-
The live chat function is saved for registered users
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | No | [email protected] | No |
FAQ
To close the account, you are required to send an account closure request to the support team via email. After submitting, the process will occur after 72 hours.
Once a withdrawal request is submitted, Slot Shack Casino takes 72 hours to approve, and after that, funds are credited within 1-5 business days, depending on the method a player chooses.
Slot Shack Casino offers a loyalty program that features five levels to reward loyalty among the users. The top-most level awards monthly cash backs and free spins on any deposit of at least £20.
Slot Shack Casino is an affiliate project of Jumpman Gaming Limited. The company is one of the most experienced with 10+ years in the industry and operates other successful sites such as Express Wins, Sunny Wins, Crystal Slots, and Casper Games.
A live chat option is offered for quick one-on-one interaction with the support team agents. However, the option is provided to players who log into their Slot Shack Casino account.
Forgot a password?
Registration successful. Your submission has been sent for moderation. Before you're able to enter, your account must be verified by the administrator. You will be notified via email as soon as it happens.
Once our approval process is completed, we will let you know.