Casino Summary
British Pound Sterling
Restricted countries
Antigua and Barbuda, Albania, Armenia, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia +27 more
Pros and cons
  • Licensed and regulated by two gaming authorities
  • No withdrawal limits
  • A huge collection of slots
  • Live dealer games are available
  • No fees charged on any deposit
  • Top-tier software providers behind the games
  • No phone line for customer support
  • Limited payment options
  • Limited filter options to narrow down game search

Crystal Slots Casino Review

Crystal Slots Casino is yet another addition to the long list of Jumpman Gaming Limited projects. Launched in 2020, the new casino has excited loads of UK players for its offerings. Users can expect high-quality slots from top software developers, table games, among others.

Jumpman Gaming Limited, the parent company of Crystal Slots Casino, has been a top software company operating for over a decade. Some of its other projects include Amazon Slots, Lit Wins, Crush Wins, Star Wins, Casper Wins, Aztec Wins, and Spy Slots. The common theme between them is the entertaining slots and bingo products that have been associated with the parent company.

With barely a year old in the industry, the casino has created a perfect rapport with its registered users and brought an entertaining edge to many. From its bonuses & promos to the game offerings, Crystal Slots Casino’s stakes are rising. While complaints are inevitable in such a space, the support team has handled most of the issues.

As highlighted, Jumpman Gaming is associated with bingo, and this is a standout product at Crystal Slots Casino alongside a live casino product. This adds to the list of gambling opportunities on the casino.

The casino’s website is themed on crystals making it colourful and playful. The pink and blue colors, the large icons, and sizable fonts make interaction easier. The access buttons are listed at the top with vital pages such as responsible gaming, terms & conditions, privacy policy, and FAQs provided at the bottom.

Crystal Slots Casino Bonuses

Among the many ways to enjoy a thrilling casino experience at Crystal Slots is by claiming tons of bonuses to boost one’s bankroll. Welcome bonuses are by far the most popular bonuses, and at Crystal Slots Casino, players can start their experience by claiming free spins among other prizes such as Amazon vouchers. All that is required of the new player is to deposit to crack their crystal. While bonus packages are missing, the idea of having free spins to play slots such as Starburst, Gonzo’s Quest, and Rainbow Riches is enticing.

However, the conditions do not sit well with a majority of the players. For starters, Crystal Slots Casino sets the wagering requirements at 65x (winnings). This is by far one of the major shortcomings of the casino. In comparison to rival UK operators, a lot is left to be desired.

Regular players at Crystal Slots Casino also have bonuses designed for them. The operator offers daily cash backs, bonus rounds, trophies with free spins, and jackpots, in some cases. The common aspect between these bonuses is that a qualifying deposit will be needed to activate them. 

Crystal Slots Casino has no loyalty program at the moment. Instead, avid casino lovers can complete some fun tasks and unlock trophies. Each trophy will have more information provided once a player logs into their account. There will be levels that one can rise through after unlocking 5 trophies. Each level will earn better free spins of the Mega Reel than the preceding one. The levels will award free spins (FS) as follows:

  • Level 1-5 – FS 5+
  • Level 6-10 – FS 10+
  • Level 11-15 – FS 15+
  • Level 16+ – FS 20+


Daily, weekly, and monthly promotions are also availed at Crystal Slots Casino. Every promotion will have information on how to join and participate. The highlight of the promotions section at the casino is that gamblers can claim cash prizes besides the free spins. This section is heavily dealt with a player able to access over four (4) promos once they log in.

The cash prizes add a positive edge, but these prizes are limited in value. As opposed to many online casinos, the cash prizes are in the range of £1,000, with the majority of the promos offering free spins that carry high wagering requirements of 65x.

Crystal Slots Casino Games

Crystal Slots Casino members will be granted access to 600+ casino games to play for real money. They can all be viewed in sections including Slots, Table Games, Jackpots, and Bingo. If one is interested in finding the new releases, a section ‘Newest’ will serve the purpose. While picking a favourite game, bettors will come across a huge selection of slots in the range of 500+. This is the biggest category, while the smallest category falls on the table games. In the category, players can play traditional and classic tables such as Classic Blackjack, Baccarat, and 20p Roulette.

The same table games section also incorporates live casino games. If one’s interest is immersion and diversifying the gaming time at Crystal Slots Casino, these games are the perfect bets. While the games are not many, a considerable number of them allowing play with professional and friendly dealers are available. In a nutshell, this is the closest thing to playing your favourite tables at the brick-and-mortar casino. Live Speed Roulette and Live Blackjack are some of the titles.

Available games

Slots and software

Crystal Slots Casino has not spared any effort when partnering with software providers. The operator has partnered with the best in the industry and has gone for the notion ─ quality over quantity. Only 10+ software providers power the casino, but of them, top names such as NetEnt, Pragmatic Play, Red Tiger Gaming, and Microgaming have dominated. With free spins as the main bonuses and slots as the major offerings, it points to these developers giving loads of attention to the slots. Popular titles such as Thunderstruck II, Wolf Gold, Vault Cracker, The Dog House, and 243 Crystal Fruits are offered for spinning.

On sorting the games, aside from grouping them into different sections, Crystal Slots Casino has fallen flat by providing limited sorting options. Gambling enthusiasts can only sort the games of their choice via alphabetical order on the option A-Z, or if one has a specific title in mind, the search function will be up for the task.

The games sections also allow players interesting in huge jackpot payouts to access the genre. While heavyweights such as Mega Moolah, Mega Fortune, and Divine Fortune are not yet provided, jackpot slots such as Enchanted Prince, Doubleup Ducks, Shopping Spree, Fluffy in Space Mega Jackpot, and White Wizard are available.

The bingo product is another exciting aspect and a unique feature for Jumpman Gaming casino sites. The product features several rooms that players can enter at a considerable cost and play for prizes. Among the rooms include 90 Ball Bingo, 80 Ball Bingo, Bingo Blast, and Friday Fun.

The casino also offers an alternative way to access its offerings aside from the desktop versions. Members at Crystal Slots Casino can now play anywhere at any time on their mobile phones. The experience is similar, and while not every game is available, improvements are being made. Through HTML5 technology, the casino’s website is well-optimized for browsers such as Chrome and Safari.

Software List

Deposit and withdrawals

Crystal Slots Casino supports a limited number of deposit and withdrawal options to manage the users’ bankroll. To deposit, a player will only have 5+ options. The highlight is that all these options are popular deposit and withdrawal options in the UK. Some of them include PayPal and Paysafe. Users can also use debit cards such as Visa/MasterCard/Maestro deposit and withdraw on the platform. The deposit timelines largely depend on the deposit option one settles for.

Unfortunately, those interested in Bitcoins, among other cryptocurrencies, will not have the avenue to deposit and withdraw via cryptos at the casino.

The minimum deposit per transaction at Crystal Slots Casino is £10. No maximum deposit limit is set as of now. Withdrawing funds will first require the verification of an account. Only then will a withdrawal request be made that will take up to 72 hours to be cleared. After the approval of the funds, they will be credited within three (3) working days. No limits have been placed on the withdrawal amount.

Any deposit made to an account will be free of charge, but all withdrawals will have a standard charge of £2.5 imposed.

Payment method Limits Fees
10 GBR - Unlimited No
10 GBR - Unlimited No
10 GBR - Unlimited No
10 GBR - Unlimited No
10 GBR - Unlimited No
5 GBR - Unlimited £2.50
Payment method Limits Time Fees
10 GBR - Unlimited 1-5 Business Days £2.50
10 GBR - Unlimited 1-5 Business Days £2.50
10 GBR - Unlimited 1-5 Business Days £2.50
10 GBR - Unlimited 1-5 Business Days £2.50
10 GBR - Unlimited 1-5 Business Days £2.50

Security and Licensing

All Crystal Slots Casino operations are licensed by two of the most reputable licensors in the iGaming industry, the UK Gambling Commission and Alderney Gambling Control Commission. The licensors guarantee consistent regulation and assistance on legitimacy issues that may arise.

The casino also prioritizes the safety and security of its players via several measures and protocols. The most notable measure is the use of SSL encryption technology tasked with encrypting all vital information from the gamblers. Responsible gambling protocols are also adhered to at Crystal Slots Casino.

UK Gambling Commission 39175
Alderney Gambling Control Commission GY9 3UL

Customer Support

While interacting with the platform, one might come across several instances that might require assistance. Some of them include how to deposit, withdrawal timelines, the verification process, claiming bonuses, among others. Should the need arise, several ways are laid out on how to contact for customer service. Before accessing the team one-on-one, gamblers are advised to first go through the FAQ page.

In case further assistance is needed, registered members at the casino can use two options. One is through the Facebook after logging into the account, and the next option is through email support. The latter is also an option for unregistered members.

This section has several drawbacks that the casino must address. They include:

  • Only English language supported
  • No phone support available
  • Customer support not available 24/7
Language Phone Email Live Chat
English No [email protected] No

Summary Rating


Can I play on mobile and tablet?

Crystal Slots Casino has optimized its website to allow play on mobile phone devices. Despite the lack of a mobile application, you can play via mobile browsers.

What are the wagering requirements at Crystal Slots Casino?

The casino has the wagering requirements set on the bonuses at 65x (free spins winnings).

How does the Crystal Slots Casino welcome bonus work?

A newly registered user will deposit at least £10 to crack the crystal. This activates prizes, including free spins and Amazon vouchers.

Do I need to verify my identity on Crystal Slots Casino?

To transact at Crystal Slots Casino, every player must have the account verified. Sending identification details will be among the requirements for verification.

Are there various currencies supported?

The casino doesn’t support multiple currencies. For its UK clientele, the operator only offers GBP as the sole currency.

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