- Huge collection of slots
- A wide range of payment options
- Lucrative loyalty program
- No fees for depositing or withdrawing
- Live dealer games are available
- 24/7 customer support
- Option to chat with other gamblers while playing
- Deposits by cryptocurrencies are accepted
- Great welcome bonus offer
- No phone number is available for support
- High wagering requirements on the welcome bonus
MilkyWay Casino Review
2023 saw the grand opening of MilkyWay Casino. Since its launch, MilkyWay online casino has attracted the masses on its platform for several reasons. They range from a gaming portfolio with 6,500+ slot machines, regular bonuses and gifts, a wide selection of convenient banking methods, swift transactions, safe play, secure transactions, protected data, and 24/7 customer support. Below is an extensive review of MilkyWay online casino.
Online casinos normally provide information on their target countries. But while information on accepted countries is missing, MilkyWay Casino provides a list of the restricted countries. They include the US, UK, France, Netherlands, Spain, Austria, and Australia.
MilkyWay Casino is a young entrant in the casino industry. That makes it hard to judge its reputation since longevity has yet to be checked. However, the casino has a few key factors that make it a perfect destination for gamblers. Firstly, the casino has a gaming library with game titles sourced from reputable and award-winning studios with certifications for game fairness. Secondly, the online reviews of the platform are positive. No major complaints are raised against it. Thirdly, one of the major pillars at MilkyWay online casino is the security level, with the platform ensuring to offer safe play, protect data, and guarantee secure transactions.
Casino members at MilkyWay Casino are treated to various slots, tables, jackpots, poker, bingo, and live dealer games. While having an option for sports betting would be a plus, MilkyWay online casino is yet to feature one, probably due to its young nature.
Accessing the products of this casino is easy thanks to a modern site that is easy to use and navigate. The primary offerings are packaged strategically, with the menu bar at the top left-hand side and the log-in/sign-up tabs on the opposite end. Below them are promo banners followed by popular, free spins shop, instant games, and Megaways categories. Further down are informational pages. And on attractiveness, the casino features a galactic theme, a purple color palette, and fun graphics and animations to make the experience worthwhile.
One aspect on which MilkyWay Casino scores highly is mobile compatibility. Despite the casino not having a mobile app, members can access MilkyWay online casino on their mobile browser version, thanks to the cross-compatibility aspects of HTML5 technology.
MilkyWay Casino Bonuses
MilkyWay Casino is keen to boost customer incentives by offering them a range of bonuses. One highlight about them is that they cater to new and existing users. New users get a welcome package packed with bonus cash and free spins. The offer spans the first three deposits. MilkyWay online casino matches the first deposit by 150%, the second by 100%, and the third by 75%. The free spins are eligible for the Release the Kraken 2 and Dragon Lore Gigarise slots.
Like all other casino bonuses, the MilkyWay online casino welcome bonus has conditions attached to it. They include a deposit limit of at least €20. And before withdrawing, one must wager the bonus forty times. The industry average across most online casinos is 30x, meaning the requirements at MilkyWay Casino are higher than average. Some free spins come with a no wagering condition, with others having a 20x requirement on the winnings.
Existing players are included in the bonus excitement. The casino offers them a cashback bonus, a birthday bonus, and a crypto bonus. With cashback, you expect a return of a small percentage on net losses, with the crypto bonus available for those transacting in cryptocurrencies. The birthday bonus is a one-time offer and a special bonus tailored to appreciate you on your special day. Every bonus is subject to its conditions, with most requiring a €20 deposit limit.
MilkyWay online casino ramps the experience through its VIP program to reward their continued association with the platform. The program features twenty levels with benefits like free spins, higher withdrawal limits and exchange rates, and cashback offers. To join it, you must place real bets and earn points that make you eligible for each level. The levels you will need to climb are Planet 1-20. The higher you climb, the better the benefits and perks.
Promotions
Besides bonus offers, MilkyWay Casino is also home to regular tournaments. Customers enjoy an average of 2-3 casino tournaments packed with massive prize pools.
As usual, these contests are bound by certain rules that customers must follow. Normally, the rules include matching the tournament’s bet size for eligibility and playing the participating games to earn points. Afterwards, you claim a prize should you end up in the qualifying positions on the leaderboard.
For example, one of the tournaments at the time of writing was the JetX tournament, where the top 80 players would share a prize of €5,000. Participation included playing any slot, where the more you play, the higher you rank on the leaderboard for prizes. Unfortunately, the prizes are subject to wagering requirements of 30x.
MilkyWay Casino Games
A broad gaming library awaits users at MilkyWay Casino. It has over 7,000 game titles, making it a haven for gamblers worldwide due to its ability to satisfy their varying preferences. Members can enjoy slots, table games, jackpots, poker, bingo, and live dealer games. Additional categories include top, new, and favorites. Besides quantity, the casino guarantees quality by partnering with some of the best software providers. That ensures gamblers find game titles with diverse themes, crisp graphics, fun animations, captivating soundtracks, storylines, and unique features.
Among the game types stated above, slots are the most numbered games in the casino library. Customers will find over 6,500 slot titles. They vary from classics to video slots and those with a jackpot feature. One highlight is that these slots offer a demo option for members to familiarize themselves with the game mechanics of a new game before taking part in real money play. Some slots topping the list include Big Bass Bonanza, Book of Dead, Fruit Zen, Divine Fortune, Fire Joker, Sun of Egypt 3, and 3 Coins.
MilkyWay online casino also features table games. They include popular baccarat, roulette, and blackjack versions. The notable names include Golden Chip Roulette, Neon Roulette, European Roulette, Red Queen Blackjack, Blackjack Supreme Multihand, Blackjack Perfect Pairs, 3D Baccarat, No Commission Baccarat, and Baccarat Supreme. Some poker variants are also available for users, including Aces and Faces, Bonus Poker, 4 of a Kind Poker, and Deuces Wild.
Specialty games, such as bingo, are also present at the casino. Piggy Show, Bingo Pescaria, Rainforest Magic, and Candy Dreams are some of them. Players looking for game titles offering instant payouts can interact with those in the instant games section. Lucky Coin, Slap It, Golden Clover, and Thunder Land are some titles topping the list.
Finally, MilkyWay Casino has a live casino category. It is packed with game titles, offering users an authentic and exhilarating gaming experience where you can play against another player with real dealers conducting the sessions. They vary from live roulette, blackjack, and roulette games, with some common ones being Blackjack Lobby, Blackjack Azure, Blackjack VIP, Live European Roulette, Lightning Baccarat, XXXTreme Lightning Roulette, Monopoly Big Baller, Roulette Macao, Baccarat Lobby, and No Commission Speed Baccarat.
Slots and software
The biggest contribution of game titles comes from slots. The casino features over 6,500 titles. It is right that we credit the 60+ studios partnering with the casino. With such an extensive portfolio, users on this platform can access slots with different game mechanics. For instance, Netent contributes to this by offering high RTPs and progressive jackpot slots. The rest of the providers help in offering slot titles with varying aspects. For instance, customers will find slots with different bet sizes. That makes it possible for gamblers with limited funds to find slot titles with bets that fit their budget. Also, those with higher bankrolls and those looking for massive paydays can find slots to interact with.
Like other rival sites, MilkWay Casino allows users to filter game titles via a provider list. It is accessible from the top of the game categories. You can also filter your favorite slots via features. Jackpots and Megaways are some of them. Players who prefer slots with a Megaways feature will come across titles like Big Bass Bonanza, Piggy Riches, Joker Coins Megaways, Gold Panther Maxways, and Gonzo’s Quest Megaways. Game titles with this feature are perfect for those seeking slots with reel modifier mechanics to provide more ways to win.
Those that go the jackpot way are treated to game titles like Divine Fortune, Shining Crown, Rise of RA, Frog Story, Book of Magic, The White Wolf, Rich World, Gold Dust, and 50 Horses. They can be found in a separate section under the hold jackpot. Gamblers who like to take major risks for grand prizes can choose the game titles on this list.
The stakes of this casino are raised higher, with the site being mobile-compatible. That is a reason to celebrate for users who like to access games while on the go. Whether they use an Android or iOS device, the site version adapts to different screen sizes easily. This convenience is brought to life by the HTML5 technology optimizing the casino site.
Software List
Deposit and withdrawals
The banking section caters to the diverse customer base of the casino by offering 30+ deposit and withdrawal options. That makes it easy for users to find convenient payment modes for their locale or nationality. Some modes included are credit/debit cards, e-wallets, and bank transfers. They span Visa/MasterCard, Neteller, Interac, MuchBetter, PaySera, Mifinity, eZeewallet, and CashtoCode, and they all offer instant deposits.
The currencies available at MilkWay Casino span AUD, EUR, PLN, and USD.
As usual, registered members must be aware of the various conditions attached to the transactions at each casino. For instance, MilkWay Casino has a minimum deposit limit of €20, with most options providing a €2,000 maximum limit. On the other hand, the casino has a minimum withdrawal limit set at €10. Details on the maximum are as shown here:
- €5,000 per month
- €50,000 per month in some cases
Get ready to verify your details before the casino processes your withdrawal request. Verification is by proving your identity, address, and ownership of your banking option by sending related documentation. Once your account verification is done, the casino releases your funds within 24-72 hours, except for bank transfers, which may take a few business days. E-wallets like Neteller and cryptocurrencies offer the swiftest withdrawal channels.
Finally, the casino may deduct 20% of the withdrawing amount if you do not meet the wagering requirement 3X on the deposit amount.
Security and Licensing
Customers value their safety. For this reason, most check out the licensing information of the casinos they engage with. Luckily, users at MilkyWay Casino have no reason to panic since Curacao eGaming licenses the site. Typically, offshore licenses are untrustworthy and must promise to handle customer disputes seriously. They are also cheap to obtain, making it easy for sub-standard casinos to exist. They do not compare to sites licensed by regulators like MGA and the UKGC. Nonetheless, MilkyWay online casino still follows certain regulatory practices, and you should not be wary while engaging with it.
On security, MilkWay Casino is to be commended. It uses high-level security measures like SSL encryption to ensure any data transmitted between your computer and the casino site is inaccessible by third parties. Besides that, the casino welcomes regular audits by third parties. That proves that the offerings on its site pass the quality and fairness tests. Also, the casino has a responsible gaming section packed with tools that enable users to deal with their gambling addiction. The available tools are self-exclusion sessions and deposit limits.
Licensed | |
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Curaçao eGaming License | 365/JAZ |
Customer Support
Once you begin your gameplay at any casino, various issues arise, requiring you to seek help from customer service. The problems may range from being unable to access your account to handling a game glitch, terminating your account, withdrawing your wins, or making a deposit. As one of the selling points of this casino, customers get 24/7 customer support offered in multiple languages.
Users should visit the FAQ section first to find solutions to their problems. That is because the sections are normally packed with answers to common user queries at casinos. Unfortunately, the FAQ section at MilkyWay Casino is not that comprehensive, as it only contains information on registration and verification. You can access it in English, Portuguese, Spanish, Polish, and German.
Now that the FAQ section is not detailed, players can use the email address and live chat option. Those choosing to reach the support agents via the live chat method get their replies faster since the method comprises live agents ready to assist you as soon as you text them. Players preferring to go to the email address can expect replies within 24 hours.
The final segment containing information on handling your gambling behavior is the responsible gaming section. Players with trouble fighting gambling addictions can use the tools available here. They include self-exclusion periods and deposit limits.
Language | Phone | Live Chat | |
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English, Polish, German, Portuguese, Spanish | No | [email protected] | Yes |
FAQ
First, you must deposit a minimum of €20 to be eligible for the welcome deal. After this, the casino offers a package containing bonus cash and free spins. The deal spans the first three deposits, with the casino matching the first at 150%, the second at 100%, and the third at 75%.
Yes. HTML5 technology optimizes the casino site, allowing the site to adapt to various screen sizes without compromising quality.
To permanently close your MilkWay Casino account, you must contact the customer support agents. They are responsible for account closures.
MilkWay Casino processes your withdrawal requests within 24-72 hours. However, bank transfers could take a few working days.
MilkyWay Casino supports a few currencies. They include AUD, EUR, PLN, and USD. In addition, MilkyWay Casino supports cryptocurrencies.
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