- Excellent VIP program
- A wide range of payment methods
- Deposits by cryptocurrencies accepted
- Huge collection of slots
- Live dealer games are available
- Games from 55+ providers
- Great welcome offer
- Multiple languages supported
- High limits on monthly payments
- No phone line for customer support
- Wagering requirements are higher than average
- A large number of prohibited games in bonus bets
Candy Casino Review
Designed for players with a sweet tooth, Candy Casino is one of the brand new casinos that premiered in 2021. Besides the sweet, mouth-watering features on the interface, the casino has other essential aspects for gambling fans looking for a wholesome online gaming experience. For example, users will love the fully-fledged, exciting game portfolio from leading studios, sweet and attractive bonuses and promotions, a VIP program, vast deposit and withdrawal options, among other features. Below is an extensive review of the casino:
Candy Casino operates under WoT N.V., a gaming company known for its innovative and entertaining approaches to all its brands. This has been evident in how unique Candy Casino is, where every visitor feels like they are visiting a sweet shop. The company operates with a license issued in Curacao and runs one more brand, Bonanzagame Casino. Customers at WoT sites expect loads of similar aspects, including multiple languages to access the sites, a casino lobby filled with all the top games, including live games, games drawn from top-drawer software developers, a solid array of payment options, with cryptocurrencies incorporated, and sweet welcome bonus packages.
Despite Candy Casino being a few months old, its unique approach has been essential in grading its solid reputation. Since its existence, the casino has not had loads of complaints filed against it, a pointer of the operator’s excellent footing. In addition, the casino extends its footing to interact better with its customers, not only through its products but also on social media platforms. Interestingly, a bonus awaits those who interact with the platform on social media!
The exciting gambling journey at Candy Casino starts on the homepage, where players might mistake being a sweet shop! The interface is pleasing, with an intuitive design that is easy to navigate. Moreover, the light and warm colours make the interface as cheerful as possible, with sweet elements like donuts, lollipops, candies, and ice cream appearing on the page. On the details, the site places links strategically at the top and bottom, with the game lobby taking the most of the homepage. The promo banners will be at the top, just below the menu options, while at the bottom will be informational pages like terms of service, responsible gaming, and affiliate program.
Candy Casino Bonuses
The sweet shop at Candy Casino welcomes users to a mouth-watering bonuses section, with all types of bonuses awaiting them. However, new entrants will love it more compared to the regulars. First, they will have a no deposit bonus of free spins upon registration and verification. What better way to start the gambling journey beats this? After claiming the no deposit bonus, a three-tier deposit bonus will also be available.
After making a qualifying deposit and using the valid bonus code, Candy Casino will match the deposit in the range of between 50% and 100% for the new entrant to receive cash prizes. Finally, new entrants looking for a cut of the main delicacy can alternatively claim free spins on the first deposit after account registration. Candy Casino allows them to deposit a slightly lower amount and use the right bonus code to activate free spins.
Every bonus in the welcome package will have conditions that users must note. For example, claiming the free spins on the first deposit requires a minimum deposit of €10, while claiming the cash prizes on the first three deposits require a minimum limit of €20, €20, and €40, respectively. Remember, withdrawing the bonuses first requires every user to meet the wagering requirements. The no deposit bonus free spins winnings will have wagering requirements of 20x, while the three-tier welcome deposit bonus wagering requirements stand at 40x on the cash prizes. Finally, the free spins awarded on the first deposit will be subject to wagering requirements of 30x.
The regulars at Candy Casino should look to become social should they wish to receive any bonus! Candy Casino takes a unique approach and offers free spins to any active social network user who reposts any of the casino’s social pages. However, there is a catch. The more the subscribers, the more the free spins and the lower the wagering requirements. Immediately after reposting, the user should write a private message to the casino on the social network with the repost link. After that, Candy Casino will process the message and credit the free spins within 48 hours. The free spins will only be eligible for the Fruit Vegas slot.
Unfortunately, the operator does not feature any reload or special bonuses like a birthday bonus. However, the operator’s VIP program offers benefits and prizes like cashback bonuses. The program features ten (10) levels, boasting no deposit bonuses (free spins and cash prizes) and cashback bonuses. Usually, the higher the level, the better the bonus. At Candy Casino, players at the highest level will receive the highest no deposit cash bonus and the highest cashback bonus percentage. The levels are as follows in ascending order:
- Level 1: Ice Cream
- Level 2: Brownie
- Level 3: Merengue
- Level 4: Éclair
- Level 5: Honey
- Level 6: Jelly
- Level 7: Cake Pops
- Level 8: Lollipop
- Level 9: Candy Cane
- Level 10: Layer Cake
Promotions
Candy Casino features loads of active tournaments for users, where participants can access prizes, including cash prizes and free spins. The operator tailors most of its tournaments for slot lovers, where participating players will spin the qualifying slots, earn points on the leaderboard, and qualify for prizes. Conditions to keep in mind include the minimum bet on qualifying slots, the wagering requirements on the prizes, and the validity period of the active tournament.
Also in the tournaments section is a Pragmatic Play drops & wins tournament, with daily prize drops and weekly prizes. Like the other tournaments, there are qualifying games from Pragmatic Play. With real-money qualifying bets, players with the highest single spin win amount will qualify for the weekly prizes, while those making real-money spins may trigger random cash prizes.
Candy Casino Games
A great assortment of games displayed on the homepage awaits players at Candy Casino. The composition is impressive in the thousands, and the site places them into categories for easy interaction and navigation. They include Slots, Bonus Buy, Live Casino, and Evolution Live. Registered users also looking for more popular games will find them under the Popular category.
The slots come in all shapes, with Candy Casino hosting a collection of classics, video slots, and jackpots under one roof. Thanks to the wide array of providers, slot lovers will find the slots served with different game mechanics, features, and themes. For example, the fruit theme is dominant in the category. On the features, loads of innovative features are available besides the standard free spins, multipliers, bonus rounds, wilds, and scatters. The slots are the most extensive in the portfolio, and the popular ones include Razor Shark, Divine Fortune, Book of Dead, Starburst, Vikings go to Hell, and Gonzo’s Quest.
Candy Casino hosts a decent range of table games, and gaming fans can easily search for them since the site does not have a separate category tailored for these games. Both classic and unique versions of blackjack, roulette, and baccarat games will be aboard, including Big win Baccarat, Baccarat Supreme, European Roulette, Neon Roulette, French Roulette, and Premier Blackjack. Additionally, poker variants like Texas Hold’em and Hold’em Poker also headline as part of the table games. Video poker fans will have to settle for the fewest titles in the portfolio, and like table games, they will not have a separate category. Instead, customers will search for titles like Deuces Wild, Joker Poker, and American Poker Gold.
The live casino section at Candy Casino will host plenty of games from Evolution Gaming and Ezugi. Players wishing to compete against each other virtually can hop into the section that involves real dealers conducting the sessions. The casino will stream the games from a brick-and-mortar casino in real-time and with high-definition visuals and graphics. All the features incorporated in the section contribute massively to providing a gaming atmosphere equivalent to a Vegas-like casino. The section will host live poker, roulette, blackjack, and baccarat games in addition to game shows like Dream Catcher, Monopoly, Deal or No Deal, and Lightning Dice.
Slots and software
With the slots making up the biggest section of the game portfolio, focus shifts to the providers behind the collection. Credit goes to Candy Casino for partnering with top-range software providers in the range of 55+. On the homepage, an ‘All Providers’ drop-down option will be available on the top-right side, where names like BetSoft, BGaming, Play’n Go, Wazdan, NetEnt, Habanero, Yggdrasil, Quickspin, Ainsworth, Booming Games, Endorphina, and Red Tiger Gaming appear. The list offers an alternative option of filtering slots and games, where gambling fans select their preferred provider to have a modified list of its products. In addition to the providers’ option, the search function adds to the filtering options at Candy Casino. Users will quickly search for games and have results in seconds.
But, slot lovers will have more options for filtering slots. Players can pay an amount to access bonus rounds directly, and the bonus buy category displays such slots. The top ones include Mighty Gorilla, Joker Stoker, Extra Chilli, Book of Tribes, Gates of Olympus, and Blue Panther. Unfortunately, while many gambling sites allow slot lovers to choose slots with jackpot features separately, Candy Casino does not have a jackpot category. Instead, the site blends slots with jackpot features with the regular slots. However, players will find familiar names like Divine Fortune, Rainbow Jackpots, Monkey Jackpot, Faerie Spells, and Jackpot Builders. Many would love if more sorting tools for slots were available, including tools to help them sort slots via themes, features, or alphabetically.
More positively, Candy Casino games are available on all kinds of devices. Registered users can play on the move, with the Candy Casino website well-responsive on mobile devices and tablets. The operator uses HTML5 technology based on mobile platforms, thus the compatibility. Moreover, most games are optimized, and further ahead, they will be instant to play with no download required. The design on mobile resembles the desktop, with only some slight twitches to make it friendly for mobile users. The menu option will be on the top-left side, the sign-up and log-in buttons on the top-right side, while the homepage hosts the game lobby. Finally, banking and customer services are also accessible on mobile.
Software List
Deposit and withdrawals
Banking services at Candy Casino are smooth, safe, secure, and instant, thanks to the well-established payment providers partnering with the operator. A wide array of deposit and withdrawal options in the range of 20+ will be available, all providing an instant deposit timeline. The popular ones include Visa/MasterCard, Neteller, Skrill, ecoPayz, Neosurf, Jeton, and MuchBetter.
Besides options supporting fiat currencies, Candy Casino sweetens it further to incorporate cryptocurrencies. Therefore, members looking to deposit or withdraw via Bitcoin, Tether, Litecoin, Ripple, and Ethereum are welcome.
The minimum deposit limit at Candy Casino is €10, with the maximum deposit limit on most options standing at €2,000. Withdrawing will not be instant, considering the casino will process the requests within 24 hours on the verified accounts. After processing, customers can withdraw a minimum of €15 and a maximum limit of:
- Per day: €1,000;
- Per month: €20,000.
Options to consider for instant withdrawals after the approval from Candy Casino include e-wallets and cryptocurrencies.
Finally, some transactions will incur costs. For example, a deposit of less than €50 will have the payment systems charging an extra fee.
| Payment method | Limits | Fees |
|---|---|---|
|
15.00 - 2 000.00 EUR | No |
|
15.00 - 2 000.00 EUR | No |
|
10 - 2 000.00 EUR | No |
|
10 - 2 000.00 EUR | No |
|
10 - 2 000.00 EUR | No |
|
10 - 2 000.00 EUR | No |
|
30.00 - 3 500.00 EUR | No |
 |
10 EUR - Unlimited | No |
|
30.00 EUR - Unlimited | No |
|
30.00 EUR - Unlimited | No |
|
30.00 EUR - Unlimited | No |
 |
30.00 EUR - Unlimited | No |
|
30.00 EUR - Unlimited | No |
|
30.00 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
|
10 - 2 000.00 EUR | No |
 |
10 - 2 000.00 EUR | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
15 - 1 000 EUR | Up to 24 Hours | No |
|
|
15 - 1 000 EUR | Up to 24 Hours | No |
|
|
15 - 1 000 EUR | Up to 24 Hours | No |
|
|
15 - 1 000 EUR | Up to 24 Hours | No |
|
|
15 - 1 000 EUR | Up to 24 Hours | No |
|
|
5 - 1 000 EUR | Up to 24 Hours | No |
|
|
100 - 1 000 EUR | Up to 24 Hours | No |
|
|
20 - 1 000 EUR | Up to 24 Hours | No |
|
|
100 - 1 000 EUR | Up to 24 Hours | No |
|
|
20 - 1 000 EUR | Up to 24 Hours | No |
|
|
20 - 1 000 EUR | Up to 24 Hours | No |
Security and Licensing
Candy Casino operates under WoT N.V., a company registered, licensed, and regulated by the Government of Curacao. While the licensor regulates loads of offshore casinos, it does not get a higher rating compared to other licensors like UKGC and MGA. First, the license is cost-friendly, which may see some rogue casinos taking advantage of the price. Secondly, some questionable casinos have been licensed by the regulator in the past. However, the licensor guarantees customers strict adherence to gambling laws in their jurisdictions and mediation for any dispute between them and the operators.
Additionally, Candy Casino prioritizes its users’ personal and financial information, ensuring it does not fall to unauthorized parties. The operator follows familiar measures like employing SSL (Secure Socket Layer) technology to help encrypt any data transmitted by users to the casino. Finally, the operator adheres to responsible gaming policies to help protect problem gamblers by encouraging responsible gaming.
| Licensed | |
|---|---|
| Curaçao eGaming License | 1668/JAZ |
Customer Support
Users with queries ranging from account setup, verification, forgetting the password, deposit & withdrawal process, claiming bonuses, meeting wagering requirements, and any technical issue will have a 24/7 customer support team attending to them. The casino will also support multiple languages that users can use while accessing support services. The languages aboard include English, Deutsch, Russian, and Spanish. Customers can use either of the languages while reading the FAQ page that answers the most frequent questions.
If the Candy Casino FAQ page lacks the answer, customers can opt for other alternative options to contact the support team for one-on-one interactions. The first option is the live chat function, allowing instant interactions and solutions. The other option is email support which is slightly slower but also efficient. Unfortunately, the Candy Casino customer support section has no phone number available.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, Spanish, Russian | No | [email protected] | Yes |
FAQ
Verifying your identity is part of the KYC (Know Your Client) checks. The casino can conduct this anytime, especially after the withdrawal exceeds the €1,000 threshold. Providing fraudulent or fake documents (passport or ID) can lead to the casino canceling the deposits and winnings.
You can close your account at any time of your discretion. You will only contact customer support, informing them of the closure. The casino will then return all funds from your account before proceeding with the action.
Candy Casino offers a no deposit bonus to all newbies. After registration and verification, the casino will credit free spins to the member’s account.
Unless stated otherwise, the wagering requirements at Candy Casino stand at 40x on the cash prizes and free spins winnings. However, other requirements differ, including the welcome no deposit bonus with wagering requirements set at 20x.
Candy Casino’s finance department will process every withdrawal request within 24 hours before releasing funds. Players withdrawing via e-wallets and cryptocurrencies will receive funds instantly.
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