- Multiple avenues of customer support
- Live chat is available 24/7
- Multiple languages supported
- A wide range of payment options
- Huge collection of slots
- Top-tier software providers behind the games
- Great welcome bonus package
- High wagering requirements attached to the welcome bonus
- Slow withdrawal processing from 48 hours
- A limited selection of currencies
- The minimum withdrawal limit is too high
Luckynova Casino Review
Having debuted in 2021, Luckynova Casino is a relatively new online gambling platform accessible in various popular regulated gambling jurisdictions. Like other reputable casinos, Luckynova stakes its claim by scoring highly in essential departments, including its games library, bonuses & promotions, customer service, banking section, and user interface. Read through our Luckynova Casino review to find out more!
Luckynova Casino is among the youngest members of True Flip Gaming Ltd., a well-reputable iGaming company with vast experience in the online gaming world. Important to note that the company runs a few other successful brands that double as Luckynova Casino’s sister sites. They include Emojino and True Flip Casinos. The sites are synonymous with high-quality products, services, and features, including impressive game catalogues from top-tier software developers, top-line welcome bonus packages, excellent customer service, and convenient cashier sections. Additionally, True Flip casinos operate on a license issued under Malta gambling laws by Malta Gaming Authority.
Visually, the casino impresses at first glance with a perfectly-designed layout and design. While sporting a space theme, the site also features gorgeous graphics and ensures visitors have smooth navigation on the page. The lobby organization is similar to most sites, where a menu option appears on the top-left side, with the main options at the top. On the other hand, the landing page will host promo banners, popular, new, and featured games, a list of the winners at Luckynova Casino, and informational pages at the bottom.
Luckynova Casino Bonuses
Luckynova Casino bonuses section will hold a few attractive deals that majorly attract and retain members. For example, new members will love the reception at Luckynova Casino, where they can claim a space-themed welcome bonus dependent on the first three (3) deposits they make. The bonus package will consist of cash prizes and free spins, with the casino matching the first two deposits by 100% and 25%, respectively, to activate cash prizes. On the other hand, the third deposit will activate free spins.
The bonuses will be subject to conditions, such as a minimum deposit of at least €20 to claim the Planetary (first deposit bonus), Satellite (second deposit bonus), and Orbital Spins (third deposit bonus) bonuses. Also important to note are the 40x wagering requirements set on each bonus and free spins winnings. New account holders must meet them within ten (10) days of issuance. Finally, the free spins awarded on the third deposit will be eligible for the slot Day and Night by TrueLab.
Unfortunately, the operator only offers a single cashback bonus to regular players for their net losses. Luckynova Casino refunds a portion of the losses to keep the customers in the game. That notwithstanding, the lack of other bonuses such as reload, daily, and weekly bonuses is a turnoff. The same applies to the missing loyalty/VIP program.
Promotions
But, while there lack several bonuses, Luckynova Casino looks to compensate with tournaments under the promotions section, allowing customers to play against each other for massive prize pools featuring cash prizes. Only one tournament was active at the time of writing, with others archived after elapsing their validity period. However, Luckynova Casino regularly updates the section, allowing members to access loads of tournaments while enjoying the gambling experience on the website.
The available tournament was from Yggdrasil, where participants would play the selected participating games from Yggdrasil, reach the highest total sum of bets, rank on the leaderboard, and get rewarded. Usually, the position on the leaderboard determines the prize value, with the highest-ranked participant getting the most-valuable prizes. The conditions to check on any tournament include the qualifying games, minimum bets, wagering requirements placed on the prizes, and the tournament’s validity period.
Luckynova Casino Games
The game portfolio at Luckynova Casino is impressive, with registered users presented with over 2,500 titles to choose from on the site. Important to note is that the casino hosts two products – Casino and Live Casino, with the casino section hosting the games into categories for easier interaction. The categories include Slots, Live, Table, and Jackpots.
The casino’s primary focus is slots, with a versatile and diverse collection awaiting slot fans. They will find high-quality slots from popular providers, and the highlight is that all players (old-school, modern, experienced, and newbies) will find a slot they can spin. Luckynova Casino makes the deal sweeter by providing a ‘try for fun’ option, free for users. They will not require any deposit in this mode, and those with no accounts can still launch the slots to play! Popular slots featured at Luckynova Casino include Sweet Bonanza, Big Bass Bonanza, The Dog House Megaways, Reactoonz, Legacy of Dead, Razor Shark, and Serengeti Kings.
Under the table category will be a selection of roulette, blackjack, baccarat, poker, and dice games. Popular variants for low-stake and high-stake gambling fans will be aboard, including American Roulette, Baccarat, French Roulette, Mini Baccarat, Casino Hold’em, Pirate 21 Blackjack, Multihand Blackjack Pro, Punto Banco, Sic Bo, and Pai Gow Poker. A small collection of video poker games are also available under the larger table category, with players able to access games like Oasis Poker. Unfortunately, they are few and need more input to impress players interested in the game type.
Finally, gambling fans at Luckynova Casino can access the live games titles under the live category or the live casino section at the top. The section has Evolution Gaming and Pragmatic Play Live written all over it, with customers provided with around 200 titles. The thing with these games is that the casino will stream them from a virtual studio or a brick-and-mortar casino in real-time and involve real dealers like in an offline casino.
In addition, the section features a chat function allowing interactions between players and dealers while in action. Available games include the live version of table classics like roulette, blackjack, baccarat, and game shows like Lightning Dice, Crazy Time, Monopoly, Mega Ball, and Dream Catcher. Poker fans will have titles like Caribbean Stud Poker, Three Card Poker, and Texas Hold’em Bonus Poker.
Slots and software
Despite having a decent collection of slots, Luckynova Casino does not partner with loads of providers. Presently, the casino partners with 25 providers, a completely different stance from other big sites partnering with 60+ developers. However, while the quantity remains limited, the quality remains unmatched. The collection features top-line developers, including BetSoft, Blueprint, Wazdan, Yggdrasil, Play’n Go, Nolimit City, ELK Studios, NetEnt, Quickspin, and Red Tiger. Every provider with input at Luckynova Casino will be found under the provider drop-down option displayed on the main page. It is a quick way of filtering games on the site, especially for gamblers who prefer a specific provider over another. The site adds other filtering options to help in quick navigation. They include alphabetical sorting options (A-Z and Z-A) and options to sort the recently released games and games with the highest popularity.
However, slot lovers will have more filter options made available to them. First, Luckynova Casino allows them to filter games via special features. For example, they will have slots with high grand prizes under the jackpot slots category. Top slots in the category include slots in the Hold the Jackpot network like Sun of Fortune, Prosperity Pearls, Fortune Reels, and Burning Stars 3. Unfortunately, the category does not host popular progressives like Mega Fortune, Mega Moolah, Major Millions, and Treasure Nile. The casino also hosts a buy feature slots category, where players can find slots they can pay to access a preferred feature. Big Bad Wolf Megaways, Frozen Gems, Midas Golden Touch, and 9 Lions are such slots.
More importantly, the convenience aspect while accessing the games is top-notch. First, accessing and playing the games is not limited to desktops. Luckynova Casino optimizes its products and website to work on any mobile screen size and operating system (iOS and Android). Therefore, it becomes easy to play on the go at the casino, and the highlight is that the games will be playable instantly, with no additional download required. Besides the stunning designs on the lobby, easy navigation, and a responsive website with no glitches, the site allows mobile users to access other services, including banking and customer support.
Software List
Deposit and withdrawals
Luckynova Casino cashier section features the usual but convenient payment options for users to deposit and cash out on their accounts. The section will feature 10+ banking options, with the availability of the option depending on the region a player resides in. Some standout options guaranteeing an instant deposit timeline include Visa/MasterCard, Neteller, Skrill, ecoPayz, Neosurf, PaySafeCard, and bank transfers.
But, the drawback is that despite the cryptocurrency wide-acceptability in the online gambling space, Luckynova Casino does not support the options in its cashier section. Therefore, players with Bitcoin, Ethereum, Litecoin, Dogecoin, among other cryptos, cannot deposit or withdraw at the casino.
Remember, it is essential to note the limits placed by each operator. For example, Luckynova Casino sets its minimum deposit limit at €20, with no maximum deposit limit. On the other hand, the operator sets the minimum withdrawal limit at €40, while the maximum withdrawal limit stands at:
- Per week: €5,000;
- Per month: €20,000.
On the flip side, withdrawal timelines will depend on the payment option. First, after making a withdrawal request, the casino takes up to 48 hours to process before releasing funds. Players using Neteller and Skrill will receive funds the fastest, compared to those withdrawing via bank transfers and credit/debit cards.
Finally, Luckynova Casino may charge a processing fee for a deposit or withdrawal transaction. Fortunately, if a fee is applicable, the casino will notify the customer in the process.
| Payment method | Limits | Fees |
|---|---|---|
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 25 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
 |
20.00 - 10 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
40.00 - 25 000.00 EUR | No |
 |
20.00 - 2 500.00 EUR | No |
|
40.00 - 5 000.00 EUR | No |
 |
30.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
40 - 5 000 EUR | Up to 2 Business Days | No |
|
|
40 - 5 000 EUR | Up to 2 Business Days | No |
|
|
40 - 5 000 EUR | Up to 2 Business Days | No |
|
|
40 - 10 000 EUR | Up to 2 Business Days | No |
|
|
40 - 5 000 EUR | Up to 2 Business Days | No |
|
|
40 - 5 000 EUR | Up to 2 Business Days | No |
Security and Licensing
Luckynova Casino operates under True Flip Gaming Ltd, a registered and regulated company established under Malta laws and licensed by Malta Gaming Authority (MGA). The regulator is highly rated in the online gambling industry for its strict policies tailored to protect the consumer. It is this aspect that sees many gambling fans hop into Malta-licensed sites. Additionally, acquiring the license is a lengthy and expensive process, and only the uptight gambling sites are successful.
Also given priority is the security aspect in the casino. Luckynova Casino protects its users’ personal and financial information through measures, including SSL (Secure Socket Layer) technology to encrypt every transmitted data. Finally, the casino protects problem gamblers by adhering to responsible gaming policies to ensure every user gambles responsibly on the site.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/B2C/778/2020 |
Customer Support
Online gambling sites experience recurrent questions from users, mainly on account setup, verification, closure, claiming bonuses, meeting wagering requirements, solutions on games crashing or freezing, deposit and withdrawal process, etc. Luckynova Casino offers 24/7 customer service to attend to such questions and receive feedback. While catering to its diverse customer base, the site ensures that they can access the services in multiple languages, including English, Deutsch, French, Portuguese, Norwegian, and Finnish. Unfortunately, while many sites recommend reading through the FAQ page as the first alternative to find solutions, Luckynova Casino lacks the page.
Instead, the casino offers three avenues to contact the team. The first is through the live chat feature, where before starting the chat, the users will provide their names and email addresses and select their preferred language. The other options include phone support and email support. One highlight is that live chat and phone support will be instant in response time.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, Portuguese, Finnish, Norwegian, Canadian French | +447441951376 | [email protected] | Yes |
FAQ
Luckynova Casino is 100% legit, with True Flip Ltd, the company behind its operation, licensed by Malta Gaming Authority. Additionally, the operator keeps the users’ information safe from unauthorized third-party access by employing measures such as using SSL encryption technology.
You are only allowed to hold one account at Luckynova Casino. Having two or more accounts will lead to all accounts being blocked or closed, and any bets or bonuses on them voided.
You can play a considerable number of games at Luckynova Casino. The catalog hosts 200+ titles from reputable providers like Evolution Gaming and Pragmatic Play Live, allowing users to play classics like blackjack, baccarat, roulette, and poker games in their live forms.
The Luckynova Casino bonuses section only hosts a welcome bonus package and a cashback bonus for existing users. Therefore, you are unlikely to claim any weekly bonus on the platform.
The finance team at Luckynova Casino will take up to 48 hours to process every withdrawal request on verified accounts. After that, the option a player uses to cash out will determine how fast they receive funds.
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