- Lucrative VIP program
- Licensed by two prominent authorities
- Diverse gaming portfolio
- Variety of classic and conventional slots
- No phone line for customer support
- Low monthly withdrawal limit
- Very long withdrawal pending period
- Customer support is not available 24/7
- No options to filter games
Jaak Casino Review
This casino is owned by Tau Marketing Services Limited, which is operating under the laws of the United Kingdom. It was established quite recently in the year 2018. The gaming library, however, is powered by the software that is owned by Aspire Global International Limited. There are many sister sites of the Jaak Casino, some of which are Viking Slots, Digi Bet, and Neptune Play, among others.
However, despite being in the business for the past three years, Jaak Casino still hasn’t added any table games to its library. To date, it remains dedicated to slot games, with a few instant games to add to the excitement. If you are a sports bettor or poker lover, this site is not for you.
As soon as you enter the casino, you will be greeted with a sleek and attractive interface featuring a red and black color theme. A slideshow of animated banners welcoming players to the casino brings a friendly and entertaining vibe to the site. As games are what the players are looking for, Jaak has placed them within easy reach, with all the game tabs accessible from the main page.
Jaak Casino Bonuses
The first thing that a player looks for when joining a casino is the welcome package. And, sadly, Jaak Casino doesn’t feature a bountiful welcome bonus. Nevertheless, something is better than nothing, and you can get up to €10 cashback, with a minimum deposit of just €10. This deposit will also award you a few free spins. The wagering requirements for these bonuses are at a standard of 35 times.
The second and third deposits are not awarded any bonuses
For the regular players, there aren’t any bonuses or offers featured on the site. However, the loyal players at this casino are rewarded quite bountifully. As a player wagers with real money, he earns reward points. These reward points can be redeemed for bonus cash. An exclusive VIP is also available on the site.
Promotions
At this casino, you will find a challenge from time to time. In the various tournaments, you can earn massive prizes of up to €2500. More than 20 players that make it to the top of the leaderboard are awarded a share from the pool prize simply by wagering on their favorite games.
Other than this, there aren’t any slot tournaments hosted by the casino. No daily, weekly, or monthly tournaments can be seen offered at the site.
Jaak Casino Games
The gaming portfolio found at Jaak Casino isn’t the most expansive. There are only a little over 450 games in the library. But what is noteworthy is the fact that there are multiple types of games. So, every kind of player can find something of his liking on this site.
Over 300 slot games from leading game providers can be found at Jaak. Since not everyone is a slot enthusiast, Jaak Casino also offers a few Scratch card games. However, you will not find a single table game at this casino.
Similarly, the live games section is also missing. This is a huge downside for this casino as live dealer games are usually the main attraction for gamblers these days.
As for the gaming interface, the library is arranged as intuitively as possible. The two main categories are Casino and Scratchcards. In the Casino tab, you can access the various game types by New, Featured Games, Slots, Classic, etc. And in the Scratchcards tab, you can view the games in categories like Fantasy, Classic, Instant Games, etc.
Unfortunately, there are no options to filter the games. Only the search bar can be used to find games by title or provider. This makes the game search task a bit of a hassle.
Slots and software
The games on this site are powered by a range of different providers. A mix of top-notch and small-scale providers are featured by the Jaak Casino. Some of the notable names include NetEnt, Big Time Gaming, Amaya, Play’n GO, and Microgaming, to name a few.
Despite the hundreds of slot games available, you will not find a jackpot category on the site. Even upon searching, none of the popular progressive jackpots can be found here.
On the plus side, Jaak fully supports mobile gaming. And in line with this, you will be able to access the site and all the games through your mobile browser. No app or installation is needed to play at this casino on your mobile device or tablet.
Software List
Deposit and withdrawals
The best thing about any casino can be its ease of banking. And Jaak Casino doesn’t disappoint. Here, you will find a multitude of banking options. Ranging from the popular and widely used card and bank transfers to the trending e-wallets like Neteller and Skrill, there are countless options on this casino.
Unfortunately, this innovative casino still hasn’t added cryptocurrency to the list yet. However, there is a range of fiat currencies you can choose from, such as US Dollars, Euro, British Pounds, Kroner, Canadian Dollars, and Australian Dollars.
The downside is that the transactions are not as quick as compared to other casinos. While the deposits are processed immediately, the pending time for withdrawal requests is 72 long hours. Then the e-wallets receive payment instantly, but the card and bank transfers can up to 8 days, which is a huge turn-off for gamblers looking for quick payouts.
On the other side, the minimum deposit and withdrawal limits are quite flexible. And the fact that Jaak Casino does not impose any charges on the transactions serves as a plus point for this site.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
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10 - 7 000 EUR | Up to 6 Business Days | No |
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10 - 7 000 EUR | Up to 6 Business Days | No |
|
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10 - 7 000 EUR | 2-6 Business Days | No |
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10 - 7 000 EUR | Up to 4 Business Days | No |
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10 - 7 000 EUR | Up to 2 Business Days | No |
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10 - 7 000 EUR | Up to 2 Business Days | No |
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10 - 7 000 EUR | Up to 2 Business Days | No |
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10 - 7 000 EUR | Up to 2 Business Days | No |
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10 - 7 000 EUR | Up to 4 Business Days | No |
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10 - 7 000 EUR | Up to 2 Business Days | No |
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10 - 7 000 EUR | Up to 4 Business Days | No |
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10 - 7 000 EUR | 3 Business Days | No |
Security and Licensing
Jaak Casino is fully licensed by prominent authorities in the gaming industry. The licenses by UK Gambling Commission and Malta Gaming Authority ensure the users that this casino can be trusted and is legitimate. However, the platform is still restricted in many countries.
As for security, Jaak Casino employs 128-bit SSL encryption, which is state-of-the-art technology. This encryption guarantees that user data is protected from third parties and is thus safe and secure on the site.
In addition, fair gaming is the casino’s strict policy. Therefore, it uses Random Number Generators to ensure that the game results are random and unpredictable, leaving no chances for biasness. So, all in all, security and fair gaming at this casino is top-notch and of high quality.
| Licensed | |
|---|---|
| UK Gambling Commission | 39483 |
| Malta Gaming Authority | MGA/CRP/148/2007 |
Customer Support
Customer support is an important part of any brand, whether land-based or online. Since users and customers need assistance while browsing through the sites, or they might be facing some technical issue, the support team must be there to solve their queries.
Hence, on this platform, you will find a very comprehensive FAQ page where most of the common questions are answered in detail. It is very likely that you will find a relevant answer here, so check it out before hopping onto other support avenues.
Next, you can also take help from the live chat feature. Whatever your query or concern is, you will get an instant reply within a few seconds. However, this feature is not available round the clock, and you can use it only from 08:00 CET to 00:00 CET. However, it is available 7 days a week and is multi-lingual, available in English, French, German, Danish, Finnish, and Norwegian.
As an alternative, you can also resort to the email feature. You can take advantage of this feature to send detailed queries and questions. The response time is not the fastest, but it is still received within 24 hours.
Sadly, you won’t find phone line support at the casino.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, French, German, Danish, Finnish, Norwegian | No | [email protected] | Yes |
FAQ
The licenses by Malta Gaming Authority and the UK Gambling Commission ensure that the casino is legitimate and safe. Plus, this casino uses SSL encryption to make the site secure and protects the data of the players.
No. The site limits a single account per player. Only one account is allowed per IP address, email, bank account, and household.
The payouts at Jaak Casino are very slow. The pending time for withdrawal requests is 72 hours. After that, the e-wallets are credited instantly, but the card and bank transfers can take up to 8 days.
Yes, the loyalty program at this casino is based on reward points. These reward points can be earned by real money wagering. There is also a multi-tier VIP club that offers very lucrative bonuses to the members.
No. There is no mobile app, and there is no requirement to download anything. So, you can just access the site and games through the mobile browser.
The casino is owned and operated by Tau Marketing Services Limited, which is operating under the laws of the United Kingdom.
Unfortunately, no. None of the cryptocurrencies are supported. However, it does support a range of fiat currencies like US Dollars, Euro, British Pounds, Kroner, Canadian Dollars, and Australian Dollars.
There are two ways to contact the customer care team. There is a live chat feature available every day from 08:00 CET to 00:00 CET. In addition, you can also send an email to the support team.
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