- Lucrative VIP program
- Minimum transactions limits are very low
- Multiple payment methods available
- No phone line for customer support
- Maximum withdrawal limit per month is very low
- Live chat support is not available 24/7
- Withdrawals are charged a fee
HeySpin Casino Review
HeySpin Casino is owned by ASG Technologies Ltd. It was established in 2017 and is powered by Aspire Global International Limited. There are many sister sites of this casino. Some of these are Viking Slots, Digi Bet, Neptune Play, and Extra Spel.
The site is also comprehensive as it offers a myriad of exciting games. With the exception of sports betting, you will find a range of games, from poker to amazing live gameshows. All in all, HeySpin is a single platform with multiple ways of earning huge wins.
As for the website interface, it is dark and simple yet still quite attractive. You might even call it sleek. Also, it is easy to navigate, and the game categories make it easier to find the game of your choice. A slideshow of promotions introduces the welcome offers to the players, instantly enticing them to join the platform.
HeySpin Casino Bonuses
If you are looking for a reason to sign up at HeySpin, here’s a great one. HeySpin offers an amazing welcome bonus. With a very low first deposit, you can double your amount by receiving a 100% match on bonus cash plus a great number of free spins. And even on your second and third deposit, you can earn some great rewards. Plus, the wagering requirement is neither too low nor too high and stands at 35 times.
Finally, if you become a regular customer, you can also enjoy the lucrative loyalty and VIP program. Every time a player wagers real money, he earns reward points which can be exchanged for prizes and bonus cash. With these points, you can also start climbing the VIP levels.
- Bronze
- Silver
- Gold
- Platinum
- Premium
- Prestige
These levels can help you receive express cashouts, birthday bonuses, free spins, higher transaction limits, and much more.
Promotions
If you like a challenging environment, you will be delighted to find a Quest on the site, which offers a grand prize pool of €7,000. This competition rewards 20 lucky winners with varying shares of the pool prize. And apart from the pool prize, it also awards daily prizes to the qualifiers.
Unfortunately, the casino does not feature any other daily or monthly slot tournaments.
HeySpin Casino Games
HeySpin’s gaming catalog is not the greatest in terms of quantity. But, there is a decent variety of games available. And most of the popular games by top-notch providers are available, so you won’t be missing out on much.
Despite the lack of a number of games, HeySpin still offers more than 500 games. And this collection is very diverse, so it will easily cater to people with different tastes. It doesn’t matter whether you like to spin reels or try out card games like Roulette and Blackjack; HeySpin features it all. You can also test your poker skills here.
As for those of you looking for an authentic gambling vibe, you can try out the live casino games. This section is also quite comprehensive, with a great number of live games. Multiple variants of the traditional table games are available. Better yet, games like Deal or No Deal, Monopoly, Dragon Tiger are also featured. Even live Football and Poker are on the list.
In order to ease a player’s experience, the arrangement of games in the casino library is very important. On this platform, you can find two main categories. One is for Casino games while the other is for Live Casino. In the Casino tab, you can access the sub-sections like Slots, Jackpots, New, etc. While in the Live Casino section, you can view categories like Live Roulette, Live Blackjack, Gameshows, etc. There is even a dedicated live games section for VIP players, namely Salon Prive.
The downside here is that the casino does not offer any filtering options. You can only arrange the games in alphabetical order or use the search bar to find a game through its title or game provider.
Slots and software
The range of software providers at this casino is not very extensive. However, big names such as NetEnt, Microgaming, Play’ n GO, Evolution Gaming, Pragmatic Play, and Quickspin are featured. This range of leading software providers ensures that the gaming catalog is worth your time.
If you like to reach out for the massive wins, a Jackpots section is available. However, this section has a very limited number of jackpot games and popular progressive jackpots like Mega Moolah or Divine Fortune.
Thankfully, HeySpin realizes the importance of mobile gaming. Hence, it offers a smooth and convenient way for players to gamble even while on the go. An amazing mobile app for the casino is available and can be downloaded on any mobile phone. Players can also choose to use the site through the mobile browser.
Software List
Deposit and withdrawals
HeySpin offers a decent variety of payment options. You can choose to bank with MasterCard and Visa or go for a quicker e-wallet like Skrill or Neteller. The popular PayPal option is also supported by the casino. Bank Transfer is also on the list.
Sadly, HeySpin has still not added cryptocurrency to the range. But, there are multiple fiat currencies you can choose from. These include US Dollar, Euro, British pounds, Norwegian Kroner, Canadian Dollars, and Australian Dollars.
Just like most of the other casinos, this one also claims to make speedy payouts. While the deposits are instant, the same cannot be said about withdrawals. The first withdrawal is especially very slow due to verifications and has a pending period of 48 hours. Then the payments are processed instantly. The bank and card transfers can take up to 6 days, whereas the online payments are credited in 2-3 days’ time.
Although the deposits are free of cost, the casino charges a fee on every transaction. And the amount of fees is not mentioned on the site.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 - 50 000 EUR | Up to 6 Business Days | No |
|
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10 - 50 000 EUR | Up to 6 Business Days | No |
|
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10 - 50 000 EUR | 2-6 Business Days | No |
|
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10 - 50 000 EUR | Up to 4 Business Days | No |
|
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10 - 50 000 EUR | Up to 2 Business Days | No |
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10 - 50 000 EUR | Up to 2 Business Days | No |
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10 - 50 000 EUR | Up to 2 Business Days | No |
|
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10 - 50 000 EUR | Up to 2 Business Days | No |
|
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10 - 50 000 EUR | Up to 4 Business Days | No |
|
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10 - 50 000 EUR | Up to 2 Business Days | No |
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10 - 50 000 EUR | Up to 4 Business Days | No |
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10 - 50 000 EUR | 3 Business Days | No |
Security and Licensing
Even though HeySpin is a relatively new casino, it has been able to acquire the most prominent licenses in the industry and also the ones with the strictest regulations. Malta Gaming Authority and UK Gambling Commission ensure users that the casino successfully complies with the industry standards.
The security measures undertaken by HeySpin are also nothing but reassuring and satisfactory. This platform employs 128-bit SSL encryption to protect the data from third parties. Therefore, all your sensitive information will be highly safeguarded by the casino’s security system. A reputable organization, iTech Labs, has also certified and approved the casino to be valid, secure, and fully reliable.
The casino also mentions using the Random Number Generators to ensure that all the games are fair and the results are totally random.
| Licensed | |
|---|---|
| UK Gambling Commission | 39483 |
| Malta Gaming Authority | MGA/CRP/148/2007 |
Customer Support
To ensure that users have a comfortable gaming experience and to extend assistance in case any technical or general issue arises, a virtual casino must have efficient customer support in place.
As can be found on every other casino, HeySpin also features an FAQ page. But the FAQ section on this platform is all-encompassing, covering virtually every possible question or query you might have. You can check this out before moving on to other avenues.
If your query is account-specific or you need detailed assistance, you can resort to the live chat feature. This feature is multi-lingual and available 7 days a week. However, it is not offered round the clock and is available only from 8 am to 0.00 am CET. But the response time is usually a few seconds, and the team responds in a helpful way.
Similarly, you can send an email to the support team. This option can serve as a great choice if you want to send a detailed query that does not require a prompt reply.
Phone line support is not offered. But the support is luckily offered in multiple languages, including English, Finnish, German, and Norwegian.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, Norwegian, Finnish | No | [email protected] | Yes |
FAQ
No. The casino mentions in its Terms & Conditions that every player is only allowed to operate only a single account. One account per player, IP address, email, household address, and account is allowed.
The first withdrawal takes 48 hours pending time for verifications. After that, the e-wallets will be credited in a few hours, and the bank and card payments could take up to 6 days. The subsequent withdrawals will also take a similar amount of time.
Although the casino has a native mobile app available, it is not mandatory to download the app because the site is fully functional through the mobile browser too.
Yes. The loyalty program is based on reward points that can be earned by wagering money. These reward points enable players to climb the VIP levels.
Yes. However, it is not available round the clock. It is available 7 days a week from 8 am to 0.00 CET.
The casino is available in multiple languages, including English, Finnish, German, and Norwegian.
The acquisition of the two most prominent licenses, namely Malta Gaming Authority and the UK Gambling Commission, ensures that the casino is legit and safe.
Opening an account on HeySpin is very easy. Enter your username, password, email address and a few other details and the registration will be completed.
Forgot a password?
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