Casino Summary
Established
2019
Website
gratowin.com
Languages
English, German, French, Spanish, Italiano, Portuguese, Finnish
Currencies
Euro, US Dollar, Brazilian Real, Canadian Dollar, Swiss Franc, Chilean Peso, Indian Rupee, Japanese Yen, Mexican Peso +7 more
Restricted countries
USA, Israel, Belgium, Lithuania, Bulgaria, Cyprus, Iraq, Algeria, Morocco +8 more
Owner
Inafet Ltd.
Affiliate program
NetoPartners
Pros and cons
  • Generous welcome bonus package
  • An exclusive VIP program
  • Supports multiple languages
  • Phone support is available
  • Provides live dealer games
  • Popular progressive jackpot slots
  • Top-tier studios behind the games
  • Low minimum deposit limit
  • Limited filter options to help narrow down the game search
  • Slow withdrawal processing from 48 hours
  • No payments on weekends and holidays

GratoWin Casino Review

GratoWin Casino came into existence in 2019, and as the website puts it, it was the product of a small team of skilled innovators looking to make the platform a dream destination. For 3+ years, GratoWin Casino has set a high standard for its high-quality games designed to give you the enjoyment of mind, professional staff, and a secure platform tailored to elevate your gaming experience. And capping it all are the bonus deals for new and existing customers. Our review focuses on GratoWin Casino’s products, features, and services.

GratoWin Casino is a product of Inafet Ltd, a company incorporated under the laws of Cyprus on behalf of Unigad Trading N.V., a company incorporated under the laws of Curaçao. A quick search reveals that the company is not the most experienced, with only GratoWin Casino as its sole project. While this may be a turn-off for some players, there is the other side of the coin, where one can expect the maximum focus of the company on its only project. Currently, the casino brushes shoulders with heavyweights like 21 Casino, Wild Casino, and MrPlay Casino for incorporating scratch card games, among other services like VIP programs and welcome bonus packages.

With 3+ years in service, GratoWin Casino partly satisfies the longevity aspect, considering the many casinos that crop up daily. It operates under a license issued by the Curacao government, with the operator partnering with renowned studios to guarantee certified and fair games. The online reviews also point to a legit casino, with little to no significant issues raised to cast doubts about its operations. Finally, GratoWin Casino is heavy on privacy and the security of its users, making them satisfied with providing their personal and financial information.

Casino fans will love the experience at GratoWijn, with all popular game types available in the game library. Those looking to enjoy slots, table & card games, poker, scratchoffs, bingo, and live dealer games will have options. However, GratoWin Casino has yet to incorporate sports betting fans with a missing sportsbook section.

On your first login, you will love the interface at GratoWin Casino. The platform features a modern design cast on a black background, with shades of purple on its menu options. Like most sites, the left side presents the menu bar, allowing you to access different segments from the join now and login buttons, promotions, VIP club, languages, and banking. The main page will have promo banners with a list of the latest winners sliding below, a list of all the top games under each category, and info pages at the bottom.

GratoWin Casino Bonuses

The bonus deals at any gambling site are essential to attracting newbies and retaining existing members. GratoWin Casino understands this concept and does this first by welcoming the newly registered customers to a no deposit bonus and a huge deposit bonus package as the welcome bonus. The no deposit bonus is a free spins package immediately after signing up for an account to play the slots Pyramid Spin, Demon Diamond, and Scratch King. You can also take your experience a notch higher with the welcome deposit bonus package on the first three deposits. The first deposit at GratoWin Casino receives a 100% match-up, the second receives 50%, and the third deposit gets a 150% match-up.

But these bonus deals usually have rules tied to them, and members should review them to get the best value for each bonus. For example, a customer must enter valid bonus codes before loading the first three deposits. The codes are GRATO100, GRATO50, and GRATO150, respectively. After the codes, you can deposit at least €20 for bonus eligibility. Other terms include the wagering requirements at 35x on the bonus and the free spins winnings, with the validity period being 30 days. Looking at the bonus deals from other sites, the terms at GratoWin Casino for the welcome bonus are fair and standard to the industry’s average.

In addition to the sign-up bonus, there are other bonus deals for existing customers. GratoWin Casino provides a range of them, including cashback to offer refunds should your bet lose and daily bonuses on Friday, where you get bonus cash after loading your deposit.

GratoWin Casino does not stop there, with a VIP program to treat loyal and consistent players as VIPs. The program consists of six (6) levels, each with a set number of points to attain. Being a VIP member unlocks a world of exclusive bonuses, gifts, rewards, cashout benefits, VIP games, and perks like having a dedicated account manager. Immediately after your first wager, GratoWin Casino enrolls you in the program, and you will level up as you accrue points. Each point equals a €10 wager, and one highlight is that you can redeem the points in the VIP store for bonus money. Here are the VIP levels and the points required for each:

  • Entry: 0 pts
  • Bronze: 400 pts
  • Silver: 2,000 pts
  • Gold: 7,500 pts
  • Platinum: 20,000 pts
  • Diamond: 50,000 pts

Promotions

Unfortunately, despite all the highlights of the GratoWin Casino bonus deals, the platform lacks ongoing tournaments for its users. Tournaments offer a perfect chance for members to compete against each other and have been a common aspect across many gambling sites. But we found none at the moment.

GratoWin Casino Games

With around 1,000 games in its library, GratoWin Casino does not boast the biggest game portfolio. However, the collection is impressive in several aspects, including incorporating all popular game types. You will love the game categorization from the first login, enabling easy interaction and navigation. The slider at the top of the main page allows you to interact with games like slots, table & card games, scratch cards, bingo, and live dealer games. Also included in the selection are top selections and new games for those looking to enjoy the newest releases at GratoWin Casino.

Like most gambling sites, GratoWin Casno offers slots as the most extensive game type, allowing you to interact with classics, video slots, and progressive jackpots for the big bucks. Most providers at the casino have a hand in the category, allowing you to find different titles like Aladdin’s Treasure, Buffalo King Megaways, Tropical Lagoon, Four Elements, and Christmas Carol Megaways.

From slots, GratoWin Casino welcomes its users to access a selection of around 15+ table games, including Single Deck Blackjack, European Roulette, Lucky Blackjack, and American Roulette. A few video poker variants also appear under the category, allowing members to try games like Jacks or Better and Joker Poker. Unfortunately, they are the least represented in the portfolio.

Bingo titles also appear in the portfolio under a separate category. Those looking to enjoy the experience can hop to games like Super Pachinko, Billion Ilama, Atlantis Bingo, Super Hot Bingo, and Super Zodiac Bingo. But should your interest be in instant-win scratch-offs, GratoWin Casino will cater to you through its selection of top scratch card games like Lucky Cupid, Groovy Wins, Tiki Twist, Jungle Jones, Gemstone 15K, and Pyramid Scratch. Over 55 titles are available for your choosing.

If your interest is in a Vegas-like feel, GratoWin Casino caters to you through its collection of around 200 titles. This is the closest you get to a real casino, but at your convenience. Introducing an interactive aspect where you meet real dealers and communicate with other players, nothing beats the feeling of realism in this section. You will interact with games, including live baccarat, blackjack, roulette, and poker variants. The top games in the section include Speed Roulette, Immersive Roulette, Free Bet Blackjack, Infinite Blackjack, Squeeze Baccarat, No Commission Speed Baccarat, Caribbean Stud Poker, Casino Hold’em, and Three Card Poker. GratoWin Casino does not stop there, with a few game shows added under the section. The top selections are Crazy Time, Crazy Coin Flip, Dream Catcher, Deal or No Deal, and Mega Ball.

Available games

Slots and software

As mentioned, GratoWin Casino’s primary focus on the portfolio has been on slots, with a selection of 700+ titles provided. These slots are from various studios, including NetEnt, Red Tiger Gaming, and iSoftBet. However, the list of providers does not match those at many rival sites with a collection of 50+ studios. But even the few on board treat members to a collection of eye-catching slots featuring crisp and high-quality graphics and soundtracks, captivating storylines, and unique themes. They also ensure that you can find slots with different bet sizes to cater to all types of gamblers, with the slots featuring game mechanics like different RTPs and volatility.

Unfortunately, GratoWin Casino does not list the providers, which would typically be one of the options to filter games. The only options to filter slots and other games are through the search function for those with specific titles to play and through bonus features like jackpots and megaways. Those wishing to win big bucks can try the slots with a jackpot feature. The highlight is that they are available in a separate category, with the list containing slots like Star Fruit, Secrets of the Jungle, Mr & Mrs Scratch, Wild Leprechaun, Kitty Wins, and Mermaids Wilds.

Megaways slots are those with a reel modifier mechanic, allowing you more winning opportunities, sometimes up to 117,649. Like jackpot slots, GratoWin Casino categorizes them separately. You will find titles like Buffalo Power Megaways, Buffalo Mania Megaways, Jungle Gold Megaways, Big Bass Bonanza Megaways, Dragon’s Luck Megaways, Dynamite Riches Megaways, and Wolf Power Megaways.

And like most modern gambling platforms, GratoWin Casino extends the gaming experience to mobile users. With most gambling fans preferring to play while on the go, GratoWin Casino utilizes HTML5 technology to ensure this is made possible. The technology optimizes the website, allowing each mobile user instant access to their accounts through mobile browsers with no additional plugin or software download required.

Software List

Betgames TV Big Time Gaming Caleta Gaming EGT Evolution Gaming Expresso Games iSoftBet Leander Games Mancala Gaming Melterrea MrSlotty NetEnt Nolimit City PG Soft +14

Deposit and withdrawals

The banking section at GratoWin Casino is impressive, with multiple deposit and cashout options. Around ten (10) options will be available, including popular credit/debit cards, prepaid cards, e-wallets, and bank transfer options. They include Visa/MasterCard, Skrill, Neteller, and Flexepin, guaranteeing an instant deposit timeline.

But crypto users will feel shortchanged at GratoWin Casino. Despite many rival sites incorporating cryptocurrencies to deposit and withdraw funds from their accounts, GratoWin Casino has yet to do so.

To transact at GratoWin Casino, you must have a verified account. This means you should satisfy the KYC checks that involve submitting documents like a government ID, passport, driver’s license, utility bill, and a copy of your credit/debit cards. From there, you can transact a minimum GratoWin Casino deposit of €20, with the maximum payout depending on your chosen option. On the flip side, the cashout policy dictates a minimum limit of €10 and €50 for wire transfers, with the monthly maximum limit dependent on the GratoWin Casino VIP program:

  • Entry: €500
  • Bronze: €750
  • Silver: €1,000
  • Gold: €3,000
  • Platinum: €5,000
  • Diamond: €10,000

The policy at GratoWin Casino is that the finance team processes withdrawal requests within two (2) business days before releasing the funds. However, you will not have your requests processed on weekends or holidays. After processing, the fastest options to receive your money are Skrill and Neteller, with up to four (4) business days, compared to wire transfers and credit/debit cards, with up to ten (10) days.

On charges, GratoWin Casino does not levy any fees while loading your deposit or cashing out funds.

Payment method Limits Fees
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Flexepin 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Click and Buy 20.00 EUR - Unlimited No
Cashlib 20.00 EUR - Unlimited No
EPS 20.00 EUR - Unlimited No
Pago Efectivo 20.00 EUR - Unlimited No
Multibanco 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Postepay 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
+9
Payment method Limits Time Fees
10 EUR - Unlimited Up to 10 Business Days No
10 EUR - Unlimited Up to 10 Business Days No
10 EUR - Unlimited Up to 10 Business Days No
10 EUR - Unlimited Up to 4 Business Days No
10 EUR - Unlimited Up to 4 Business Days No

Security and Licensing

Licensing information is crucial for any gambling platform. Users want to play on a regulated platform, which GratoWin Casino guarantees. The casino operates under an offshore license issued by the Curacao government. Usually, offshore licenses are not the most regarded for several reasons. They do not have strict policies that would leave room for rogue casinos to capitalize on. This makes them cheap to obtain, which is another attribute contributing to dodgy sites getting such licenses. In a nutshell, a license from Curacao cannot match that from reputable bodies like the UKGC and MGA. That notwithstanding, having a license is far better than operating without one, and the GratoWin Casino license guarantees legitimacy to its users.

The issue of trust and safety is also essential at GratoWin Casino. The platform prides itself on offering high-level security to its users’ personal and banking information. It uses 128-bit SSL encryption to provide a layer of protection for every piece of information transmitted. In addition, GratoWin Casino partners with providers using random number generators on games to ensure trust in outcomes since they are random and not predetermined. Finally, GratoWin Casino encourages all users to play responsibly and provides tools like setting a deposit limit and self-exclusion to help those with problem gambling.

Licensed  
Curaçao eGaming License 8048/JAZ2017-072

Customer Support

Customer service also gets credit at GratoWin Casino. The platform ensures that its members meet a professional support team to handle any issues that arise as they enjoy their gaming experience. Typical issues may include trouble logging into your account, forgetting a password, a deposit not reflecting, pending cash-out requests, games crashing, and other technical issues. The first stop should typically be on the FAQ page. GratoWin Casino offers a rather comprehensive page and supports multiple languages while at it. This means you can access all the addressed issues in English, Suomi, French, Portuguese, Deutsch, Italian, and Spanish.

Suppose the FAQ page is not forthcoming with solutions to your issues. In that case, GratoWin Casino has other options for customer service, and this time, it involves communicating with the agents one-on-one. The first is a live chat option with a response time of under three (3) minutes. The widget is available on the bottom-right side. Other options include phone support for instant communication and email support for issues that require a comprehensive address or may require you to submit documents. Finally, GratoWin Casino provides a contact form to enter your username and email, select your subject issue, and write your query.

Language Phone Email Live Chat
English, German, French, Spanish, Italiano, Portuguese, Finnish +34911232389 [email protected] Yes
3.7

Summary Rating

FAQ

Do I need to verify my identity at GratoWin Casino?

It is standard practice to verify your identity at GratoWin Casino to complete the KYC checks. This allows you to enjoy hassle-free transactions.

How does the GratoWin Casino welcome bonus work?

The sign-up bonus at GratoWin Casino is a no deposit bonus of free spins once you sign up and a deposit bonus package on the first three qualifying deposits. Ensure that you deposit at least €20 for eligibility.

Can I play GratoWin Casino on my phone?

You can play any game at GratoWin Casino on your device, thanks to HTML5 technology optimization. It allows you to use your mobile browser to log into your account, transact, and play.

Does GratoWin accept cryptocurrencies?

Unfortunately, you cannot deposit or cash out funds at GratoWin Casino through cryptocurrencies. Instead, you will use options supporting fiat currency.

Do I need a promo code to access the bonus deals?

You do not need a bonus code at GratoWin Casino to access any deal. You only need to match the deposit requirement to activate the bonus.

Players Reviews

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