- Truly massive selection of games
- Supports most payment options
- Excellent bonus terms and conditions
- Several gaming licenses
- Good loyalty bonuses
- Fast withdrawals
- Needs more filter options for games
Frank Casino Review
If you’re on the lookout for a casino with a selection of games to spin, that cover the entire field of iGaming, then Frank Casino is an excellent choice. It’s not the only reason for players to take a peek at this online casino has to offer, as pretty much everything about Frank Casino is exemplary. It’s not just traditional casino games as you have access to sports betting and live games. Frank Casino was established in 2014, so it has had plenty of time to establish itself in the casino markets.
This online casino is part of Avent MT Limited, which also operates a handful of other online casinos. These include Mr Bit Casino, Drift Casino, APlay Casino, and SlotV casino.
When it comes to reputation Frank Casino has with player the situation is pretty good, though there have been some complaints about bonuses. On the other hand, as long as you read the terms and conditions, or our review about Frank Casino bonuses, you should know exactly what you’re getting and thus not have any shortcomings about the possible bonuses. Otherwise, the casino works superbly and comes with the necessary safety and security measures.
Besides the massive collection of slots games, Frank Casino also comes with quite an extensive sports betting platform for thos who are not looking for spins. You will find odds and markets for almost all sports popular around the world today, including a variety of Esports. And despite the extensive gaming options, the site doesn’t feel cluttered at all, thanks to the nifty interface.
Frank Casino Bonuses
Remember when we said that Frank Casino has issues with bonuses? Perhaps that is so because there are simply so many of them. Players will find everything from tournaments to welcome bonuses, and pretty much an option or two for every deposit you’ll ever make at Frank Casino. Most of these bonuses are aimed at slot games, which means that you’ll get a ton of free spins.
The bonus terms and conditions are generally speaking quite good. The wagering terms change from one promotion to the other, but they can go as low as 10x times the bonus money, or even as low as zero in some cases. Especially free spins for slots often come with no wagering requirements at all. There are some mentions about payouts limits, but this is not the standard rule for bonus offers. Remember to check out individual terms and conditions at Frank before claiming your chosen bonus.
Loyal and regular players get their hands on more bonuses than your first-time depositor. There is a loyalty program as well, which mainly works through levelling up your account by simply playing games at the site. You can earn comp points and cashback, with the terms depending on the level you have reached in the Frank Casino loyalty club, and how much time you spend spinning the reels. Free bonuses aren’t really a thing at the casino, which just means you get your money’s worth.
Promotions
Promotions, tournaments and bonuses are offered pretty much constantly at Frank. There are daily, weekly and monthly promotions not only from the casino itself, but from the many software providers too, who have taken it upon themselves to offer a wide variety of tournaments for their slots and other games. Things get really hot during holidays and other special days. Free spins are in no short supply.
The bonus terms and other conditions don’t tend to change drastically, meaning that the wagering requirements are usually low, for spins and cash alike. When it comes to wins from tournaments you can find both low and high prizes. The total prize pool in slot tournaments often runs into tens of thousands, though with a casino this big you’re looking at quite a list of competing players too.
Frank Casino Games
Sure enough, Frank Casino comes with a sportsbook, live casino, video poker and even with some scratch cards. But by far the biggest single group of games are slots. In this group of games, players will find everything from classics to modern slots, from paylines to ways to win and mega ways, and from low volatility games to jackpots. Exciting spins all around.
The live games complement automated table games. In a rather unusual fashion, there are several providers here. If you’re looking for something other than Evolution Gaming live casino (though you’ll find that too), then you might want to check out Frank Casino. They offer live casino table games from Pragmatic Play (slots too) and from Authentic Gaming.
The interface is packed full of stuff, but it’s still very easy to navigate your way to the reels and the spins. It might be a bit hard for older devices, but practically any modern computer, laptop, smartphone or tablet should do just fine with Frank Casino.
Slots and software
You’ll quickly lose count with the software providers available at Frank Casino. We’ve counted close to sixty of them. All the big names, NetEnt, Microgaming, Playtech, Play’n Go, Quickspin, Yggdrasil, Amatic and others are there. To this mix, you can add the lesser-known smaller publishers like Reelplay, Rabcat, Wazdan, Belatra Games and many others. And between these two extremes, it seems like every other company is present too. Really, you won’t run out of slot games to try, no matter which sort of game you are looking for.
But how easy it is to find the games you’re looking for at Frank Casino? If there’s one shortcoming about the site, it’s not having a bit more refined categories and search functions. Sure enough, you can find your way to most games easily, thanks to the helpful categories. But these only take care of the most popular titles. Unless you know what you’re looking for it’s a bit hard to narrow down the thousands of slots present. Hopefully, this is something that will be fixed in the future. Still, if you’re looking to play slots you can certainly find them here, whether you’re playing on mobile devices or any other device for that matter.
If you’re a fan of progressive jackpots you’ll be delighted to know that Frank Casino offers a separate category for them. There you will find pretty much every big, medium and small jackpot that is being played on online casinos at the moment.
Overall, this online casino is probably nearing the limits on what it can offer unless it undergoes a bit of a change to a better format for presenting the games. But as it stands now, you can find anything you fancy from slots to live games or sport betting and several oddities like scratch cards and video poker.
Software List
Deposit and withdrawals
The list of available payment methods offered at Frank Casino isn’t as extensive as the list of game providers, but it’s still long enough to cover most payment methods in use today. You’ll find debit cards, e-wallets, online banking and even vouchers amongst the possible deposit options. You should have no problems moving money in and out of your gaming account. Do keep in mind that some deposit methods, like Skrill or other e-wallets, might not allow use of bonus money.
Cryptocurrencies, however, are not on the list of supported currencies and payment methods at Frank.
Your minimum deposits and withdrawals depend on the payment method in use, but can go as low as €5 or equivalent. Maximum deposits and withdrawals likewise adhere to the payment method details, usually topping out at 5000 € for a single withdrawal. The maximum limit for withdrawals is €100,000 per month, which naturally doesn’t apply to progressive jackpot wins.
Players need to go through the verification process when asked to do so, usually after a certain number of deposits or withdrawals. The process is quite simple and simply checks that you are who you say you are, and the methods you use are in your name, and used according to terms and conditions. Basic stuff.
Processing times are extremely low, usually at a maximum of 24 hours. When using methods like Skrill or other e-wallets you can usually expect to receive your money within minutes. Especially if you’ve already gone through the verification process. Deposits tend to be instant.
There are no fees for withdrawals as long as you limit yourself to one withdrawal per day. Some payment methods might take their own fee, but this has nothing to do with Frank Casino as such.
| Payment method | Limits | Fees |
|---|---|---|
|
5 EUR - Unlimited | 1-3% (max. €10) |
|
5 EUR - Unlimited | 1-3% (max. €10) |
|
5 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
 |
25.00 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
5 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
 |
10 EUR - Unlimited | 1-3% (max. €10) |
|
20.00 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
|
10 EUR - Unlimited | 1-3% (max. €10) |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
20 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
25 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
|
|
10 EUR - Unlimited | Up to 24 Hours | 2% (max. €10) |
Security and Licensing
Frank Casino, or the larger group that operates the casino, holds a license from Malta, Curacao and Sweden. Together these three licenses are strong enough to guarantee that your playing experience is secure and safe. Not only does this mean that your connection is secure, that the random number generators are vetted, and that the games come from reputable providers, but also that whatever money you have deposited on your gaming account is always safe and untouched by anyone else.
When it comes to point-to-point security, the internet connection to the servers from your device is protected by SSL standards of encryption at Frank. Further security is provided by the fact that the site is run in the Cloudflare infrastructure, which provides options against all sorts of attacks.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/B2C/450/2017 |
| Curaçao eGaming License | 1668/JAZ |
| Swedish Gambling Authority | 18Li12676 |
| Romanian National Gambling Office | L1213854W001295 |
Customer Support
Sending the requested documents or asking after your withdrawal are probably the two main reasons to contact the customer service team at Frank Casino. Otherwise, you’re looking at a rather modern casino, which rarely has any issues, no matter what device you’re playing from.
Though the site comes with plenty of information from bonus rules to terms and conditions and even anti-money laundering information, Frank does lack a proper FAQ. Why this is so is a bit of a mystery, but at least you can contact customer service whenever you want.
The site is available in many different languages, but it seems like the customer support at Frank is only mainly available in English. Furthermore, there is only one way to contact the team and that is through the live chat. This comes with easy chat functionality, as well as the ability to attach files. You can send those verification documents easily.
Support is available 24/7.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, German, French, Thai, Bulgarian | +44 80 81 699452 | [email protected] | Yes |
| Russian | +7 495 134 99 21 | [email protected] | Yes |
| Swedish | +46200753738 | [email protected] | Yes |
| Romanian | +40371700629 | [email protected] | Yes |
FAQ
You are allowed one free withdrawal per day. Further withdrawals might come with a fee. If in doubt, consult customer support.
You’ll run into slots from practically all famous software providers, as well as a horde of smaller ones. Live casino and sportsbetting are good options as well, with a selection of rarer games to be found as well.
Does it ever! Frank casino seems to be running regular promotions, sometimes daily and always weekly and monthly bonuses. There is a useful calendar that you can check out different promotions.
Most games can be played in free-mode without making a deposit or even creating an account. Simply choose to play for free to try out the different games first.
The maximum processing time for a withdrawal is 24 hours, usually considerably less. It doesn’t really get any faster than this.
Forgot a password?
Registration successful. Your submission has been sent for moderation. Before you're able to enter, your account must be verified by the administrator. You will be notified via email as soon as it happens.
Once our approval process is completed, we will let you know.