- A wide range of payment methods
- Lucrative loyalty program
- Live dealer games are available
- No withdrawal limits
- Many accepted currencies
- No 24/7 customer support or live chat
- There are no regular tournaments or lottery draws
Casiplay Casino Review
Casiplay Casino opened its digital doors back in 2018 and has since managed to attract many thousands of players to join its ranks. The gambling platform is owned by Aspire Global International LTD, the same people behind other renowned online casinos such as Queen Play Casino and Mr. Play Casino.
Apart from the classics, you can also find the live casino games which also includes Poker. However, sports betting isn’t offered. Moving on to the design, all the casino’s webpages load very quickly, despite some being cluttered with information, animations, and game options. Other than that, the design is somewhat minimal with a few-color palette and easy navigation.
Casiplay Casino Bonuses
The welcome bonuses are fairly standard as Casiplay Casino will match your first few deposits and gift you a few free spins. To be eligible for this bonus you must deposit at least €20.
The terms are quite good as your deposit is yours to keep. This sounds logical but many online casinos apply wagering requirements to your own money too. However, any bonus funds and wins from the free spins have to meet a 35x wagering requirement before you can withdraw winnings originating from them.
Casiplay Casino has a fairly lucrative loyalty program. For every €40 you wager on most games, you will be rewarded with 1 point.
Reaching a certain number of points will allow you to climb the VIP rank ladder with each level awarding faster pay-outs and free spins every Sunday.
Promotions
Promotions aren’t particularly common as they usually run once per month. That said, most of the time they’re used to promote games offered by specific providers. To enter, players have to place small bets on the associated game giving them the chance to win up to €2,000.
Casiplay Casino Games
Casiplay has a selection of more than 800 games, ranging from slots and table games to more specialized categories such as scratch cards. The biggest category is slots, whilst the smallest is scratch cards. As previously mentioned, live dealer games are offered as well most of which are provided by Evolution Gaming and Ezugi.
The casino and live casino pages can be selected by using the associated options on the header menu.
Slots and software
Casiplay doesn’t feature many software providers as its games are offered by only 10 developers. The biggest one has to be NetEnt though, offering such a wide variety of titles that even the most peculiar preferences can be satisfied.
The games can be sorted either by category or their popularity. Some of them are also present in the featured section. Unfortunately, you can’t sort by the provider and jackpot slots aren’t shown in a separate section.
The site is mobile-friendly and you can play most of the offered games using a mobile browser that supports HTML-5 technology.
Software List
Deposit and withdrawals
Casiplay Casino supports 18 different transaction methods the most popular of which have to be MasterCard and VISA cards. Crediting is instant and almost all methods can be used to both deposit and withdraw. Cryptocurrencies aren’t accepted.
For most methods, the minimum deposit and withdrawal amount are €10. That said, there aren’t any limits on how much you can deposit or withdraw, which is especially good news for the high rollers. You may be required to complete an identity verification process before the first withdrawal or any subsequent large one.
Withdrawals can take up to 6 business days when using bank transfer or credit/debit cards. The fastest options would have to be PayPal and other e-wallets, as transactions using these usually take only up to 2 working days. Casiplay Casino doesn’t charge any fees but your bank or card provider may take a commission for processing transactions.
The casino accepts many currencies, including EUR, USD, GBP, KR and much more.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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10 EUR - Unlimited | 0-6 Business Days | No |
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10 EUR - Unlimited | 0-6 Business Days | No |
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10 EUR - Unlimited | 2-6 Business Days | No |
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10 EUR - Unlimited | 0-4 Business Days | No |
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10 EUR - Unlimited | 0-2 Business Days | No |
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10 EUR - Unlimited | 0-2 Business Days | No |
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10 EUR - Unlimited | 0-2 Business Days | No |
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10 EUR - Unlimited | 0-2 Business Days | No |
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10 EUR - Unlimited | 0-4 Business Days | No |
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10 EUR - Unlimited | 0-2 Business Days | No |
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10 EUR - Unlimited | 0-4 Business Days | No |
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10 EUR - Unlimited | 3 Business Days | No |
Security and Licensing
Casiplay Casino holds two licenses, one from the Malta Gaming Authority and another one from the United Kingdom Gambling Commission. Both licenses are considered top tier in the online gambling world as they are difficult to obtain and very expensive to maintain.
On top of the licenses, the casino is backed by many reviewing sites for its high-quality services. Personal and banking details are digitally encrypted using the latest 128-bit SSL technology industry standards.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/CRP/148/2007 |
| UK Gambling Commission | 39483 |
Customer Support
Casiplay Casino states that they believe in “CARE,” which according to them stands for “customers are really everything”. So, if you’re having a problem don’t hesitate to contact them via email or live chat. Before doing so, make sure that you take a look at their FAQs section as it is very detailed and most likely you’ll be able to resolve your problem by yourself from just reading it.
Responsible gambling is taken very seriously as well. Casiplay Casino provides links to helplines and software regarding compulsive gambling issues. You can also take self-assessment tests, set a maximum deposit limit, access deposit and wagering history, request reality checks, take a time-out, or even self-exclude from receiving promotional marketing material or even from using the site at all.
Casiplay Casino is available in English, German, Norwegian, and Swedish. The customer support’s hours are 8 AM to 12 AM, all days of the week.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Finnish, Norwegian, German | No | [email protected] | Yes |
FAQ
The casino has a fairly low 35x wagering requirement that applies to bonus funds and any winnings resulting from bonus funds and free spins.
After a withdrawal request is accepted, it can take up to 6 business days to be fully processed. That said, some banking methods will only take a maximum of 48 hours.
The site is owned by Aspire Global International LTD and holds a license from the United Kingdom Gambling Commission and the Malta Gaming Authority.
Supported currencies include GBP, EUR, USD, KR, and many more.
A live chat feature is offered at the casino. The customer support operates between 8 AM to 12 AM, 7 days a week.
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