- Unique look and feel
- Cryptocurrencies accepted
- Excellent bonus terms and conditions
- Plenty of promotions
- Multi-language support
- Only holds a Curacao Gaming License
Casino X Review
Casino X has been available for players to enjoy since 2012. During the years this online casino has built up quite a formidable gaming site. What’s more than that, is that they have managed to build something unique. Whereas most other casinos seem to use quite similar colour schemes and designs, Casino X has clearly gone its own way. This adds a bit of speciality and intrigue that makes playing at the site even more interesting. But there is way more than this for the casino to offer to all players.
When it comes to reputation there have been a handful of hiccups along the way. The casino site is extra careful with bonus terms and conditions, meaning that you won’t get away breaking the rules. It also seems like they have the occasional issue with players from restricted countries given access, and then denied any wins. For the most part, the reputation holds up though and considering that Casino X has been operating for quite a while there really isn’t any great number of complaints. Overall, we’d say Casino X has a pretty good reputation.
Poker, bingo or any other similar games aren’t part of the selection at the moment in Casino X. It’s all about slots, table games (live games too), jackpots and sports. The latter might not be immediately obvious, but it takes no time to find the sports betting section with thousands of markets and matches to bet on.
We do like the casino site design. Though quite extensive, it is clear and comes with simple colours that break the monotony of other online casinos. There’s certainly a lot to take in when opening your account, or just browsing the site, but all of that information tends to be useful and well represented.
Casino X Bonuses
Match deposits, free spins, cash bonuses, welcome bonuses and everything else you can get to spice up your deposits at Casino X are easily browsed through right at the front page. There are multiple bonus packages available, and more importantly different options for different sorts of players.
The terms and conditions differ for different bonuses at Casino X, but for the most part are quite forgiving. The wagering requirements are between 20x and 35x, which means that even the higher end is a low requirement when compared to other online casinos.
The Casino X site doesn’t offer a very complicated loyalty program, opting for the comp points that most other casino sites use too. This simply means that every time you place a bet you collect comp points in a certain ratio, and once you have enough of these points you can then advance between different player levels.
On different levels, you get different sorts of perks. The most important of these is cashback, which is paid as bonus money with a wagering requirement of three. You also have to make a deposit to claim the cashback. There doesn’t seem to be much in the way of no deposit or otherwise completely free bonuses. In some cases, free spins might be offered to newly registered accounts for free.
One thing worth noting is that if you are inactive for long periods Casino X reserves the right to simply close your account. Make sure that you always either play through the balance or cash out what is left!
Promotions
Besides the welcome package and other standard offers, Casino X online casino offers quite a bit in the way of promotions. Casino slot tournaments are an integral part of the site, and these not only come from the casino itself, but also from the countless game providers that are part of the selection. These contests and promotions also extend to the sports betting portion of the casino.
The conditions aren’t usually very complicated. Just make a deposit and start playing and see where you end up on the leaderboards. When it comes to gifts and prizes the end result depends on what your spot in the competition is. For first place, you’re usually looking at wins of thousands. What’s more, unlike normal bonuses, these wins come with no wagering requirements or other similar limiting factors. Whatever you win at Casino X is yours to keep.
Casino X Games
Slots, table games, live casino, sportsbook and a few other groups of games stand out as soon as you enter the Casino X site. These form a very considerable collection of games to spin, bet on and play. When it comes to pure numbers we feel safe to say that players will never run out of games to try out at Casino X. Specialities and games like keno are also available in small numbers.
Live casino games are plentiful, and there are several different operators that offer table games like roulette, blackjack, baccarat as well as game shows, dice games and pretty much everything that there is to offer in this area at the moment. If you’re looking for a good live casino, then Casino X has you covered.
Casino games, live dealers and the sports section are all divided into their own portions at the Casino X website. Navigating between them is as simple as clicking the link that leads you to a different portion. Though there is a considerable mass of games, navigation and interface make it easy to switch between them.
Slots and software
The number of independent software providers available at Casino X is between thirty and forty, with the number changing depending on time and place. New games are added, as are new providers, whereas some of the older ones are weaned out. The game providers come big and small, ranging from the likes of Net Entertainment to smaller ones like Iron Dog Studios.
In each individual part of the site, casino, live games and betting, you have easy to use categories for browsing the selection of games. These are usually divided into different game types, or simply to popular and new games or the like. A search function also exists, which makes it easy to narrow down to the exact slot you are looking for. It’s also possible to filter the games from any single provider you prefer, or simply by the volatility of the games in question.
Progressive jackpots are found in their own part of the site, as are Megaways slots. Both offer superb wins, that is if you are lucky enough to hit the top spot. There are plenty of smaller pots available too. Then there is the Red Tiger system, which brings in daily drops and other similar semi-tournaments, which guarantee a win to a player in a certain time period.
Full mobile support is available, which is pretty much a given considering the time and age we live in. Whatever the device you are using to connect to the site, all the player needs to get started with their spins is a modern web browser.
Software List
Deposit and withdrawals
All main deposit and withdrawal methods are available at Casino X, and then some. You can also use cryptocurrencies, and this isn’t limited to just Bitcoin either. Whatever the method is that you have in mind, credit cards, debit cards, e-wallets, online banking or prepaid cards, you can be sure that making a deposit and withdrawal at Casino is as easy as it comes.
Players are allowed two withdrawals without fees per day, with further withdrawals coming with a fee. Some payment methods also charge a fee. However, Casino X itself does not charge the player for normal use.
The maximum withdrawal is 100,000 USD or equivalent per month, unless the player has contacted Casino X to verify otherwise. Verification details are required the moment your withdrawals exceed a set limit.
We weren’t able to ascertain minimum and maximum deposit limits, as these change a lot depending what method you are using. According to our information, you can deposit as little as 5 USD or equivalent with certain methods. Bonus offers tend to require a minimum deposit of around 20 USD.
Withdrawals are quite fast at Casino X, with usually a maximum processing time of 48 hours from the casino itself. Naturally, this makes e-wallets, crypto and other similar methods almost instant. Deposits are instant in most cases.
Overall, the transfer of money to and from the site is fast and intuitive. Just remember to follow the rules and your money will move either way free of charge.
Security and Licensing
The thing with Casino X is that it holds a Curacao gaming license. There is nothing wrong with the license itself, however it offers very little in mediation or protection for the player, especially internationally. This has caused some rogue operators to function via this license. Suffice to say, Casino X isn’t one of those operators. And whilst their license isn’t the most trustworthy in the world, the casino itself holds a pretty good reputation.
From a technical perspective, everything looks sound, with the SSL certificate ensuring encryption of any data sent between players and Casino X. The vast number of games also all come with their own licenses and checks, making sure that playing at the site is safe and secure. Just make sure to read all the details and terms and conditions when opening up your free account and taking advantage of the different promotions.
Licensed | |
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Curaçao eGaming License | 8048/JAZ |
Customer Support
The casino offers support for quite a list of countries, languages and currencies. But this doesn’t mean the same applies to customer support. This, in our experience, is mostly available in English. Support is available 24/7.
The primary method for contacting the Casino X customer support is live chat, and in cases where support isn’t readily available via email. Adding attachments this way is quite easy, with other functions to ease the search for support made easy too.
There isn’t much in the way of FAQs at the Casino X site, though you can find terms and conditions and other articles covering the use of the site quite easily. All bonuses, promotions and other such things come with the applicable documentation too. The site could have used some articles on cryptocurrencies and such, but perhaps these will be added in the near future.
Compared to other online casinos, Casino X fares no better or worse when it comes to customer support. Processing times for player queries aren’t excessively long, and you can usually expect an answer immediately with live chat.
Language | Phone | Live Chat | |
---|---|---|---|
English, Arabic | No | [email protected] | Yes |
German | No | [email protected] | Yes |
Italiano | No | [email protected] | Yes |
Romanian | No | [email protected] | Yes |
Swedish | No | [email protected] | Yes |
Norwegian | No | [email protected] | Yes |
Bulgarian | No | [email protected] | Yes |
Russian | No | [email protected] | Yes |
Spanish | No | [email protected] | Yes |
Portuguese | No | [email protected] | Yes |
Polish | No | [email protected] | Yes |
Finnish | No | [email protected] | Yes |
Japanese | No | [email protected] | Yes |
FAQ
At the moment of writing this review, Casino X supported Ethereum, Bitcoin and Litecoin. More methods will likely become available as they are adopted to mainstream use.
This would include most countries, as the Curacao license doesn’t outright limit availability. There are some cases where players are blocked though, and this is best checked at the website itself. Your major problem is finding out whether or not the individual bonuses and competitions are available for you at Casino X.
Free play includes a demo version of most slots, which you can spin as much as you like with play money. You might also occasionally run into some free bonuses to use this way. Live casino and sports betting don’t allow free play.
Each to his own, but what we like about the site is the interface, the amazing collection of games, availability of low-wager bonuses, and the extensive collection of slot tournaments. Though the site also caters to live casino players and betting enthusiasts, it’s really the slots and spins that is the main product.
You can do so with the usual method of filling in the registration details. This takes but a minute, after which you are ready to play. If you are a member of a social media site, such as Facebook, you can also login with those details automatically.
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