- Customer support by phone line available
- Great variety of slot games
- Licensed by two gambling authorities
- Low minimum deposit limit
- Very slow withdrawal process
- Welcome bonus is not generous
- Limited table games collection
Arcade Spins Casino Review
The owner of Arcade Spins Casino is Tau Marketing Services Limited. The casino was established in 2017. And it is operated by members of the 888 Group, i.e., Virtual Global Digital Services Limited. Some of the sister sites of this casino include Island Jackpots, XL Casino, and Zoe’s Bingo, to name a few.
Apart from slots, you will not be able to find any other games in the library, save for a single poker game. Thankfully, progressive jackpots are available on the site. But, sports betting and live games are non-existent on the platform.
The site also features a very attractive interface with bright colors. Vibrant and neon blue and purple colors give the site a very appealing look. The site is themed on the 80’s arcade games. An emoji on the main interface also displays the number of active players at the moment.
Arcade Spins Casino Bonuses
The welcome bonus is usually the first thing that attracts a gambler to the site. However, Arcade Spins Casino does not feature a generous offer. You can only claim a maximum of 10 Euros or equivalent, plus a few free spins. Moreover, the bonus cash has a wagering requirement of 40 times, which is a hefty requirement.
Apart from this, players can receive daily free spins. There is also a decent loyalty program. As soon as the player joins the casino and makes a deposit, he automatically becomes a level 1 member. By wagering with real money, the players can climb through the levels. Depending on the level you are on, you can receive free spins and monthly cashback as bonus funds. However, all bonuses have a 40 times wagering requirement.
Other than this, no other regular bonuses can be seen offered on the site.
Promotions
The casino is not big on tournaments and promotions. Before signing in, there isn’t even a promotions tab visible, which is unusual. However, the site displays some massive amounts of cash won by real-time players on different games.
Unfortunately, the games cannot be played in demo mode unless you register on the site. So, you will have to sign up before you can experience the casino.
Arcade Spins Casino Games
As is apparent from the name of the casino, the platform is dedicated to providing slots. Here, you will find more than 500 amazing games from various leading providers, and some are even developed in-house.
Slot aficionados have a lot to look forward to at this casino. Hundreds of exciting slot games can be enjoyed here. In addition, the games feature a multitude of themes and wild features and bonuses to appeal to slot lovers.
As we mentioned that this casino is solely developed for slot lovers, you won’t be able to find any other games, save for a few table games. Sadly, no bingo, craps, or other games are available. Even live games are missing from the gaming portfolio, which is a huge drawback to the casino.
When it comes to the organization of games in the library, it is standard. The games are placed in their respective categories for easy access. You can also head over to the categories that section the games based on their popularity or newness. This way, you can quickly find the latest games.
Better yet, if you are unsure about which game to play, you can use the random game selector feature on the casino. This feature will randomly pick out a game for you. There is also a search bar so you can instantly find a specific title you are looking for. Sadly, no other filtering options are available.
Slots and software
A wide range of software providers is powering this casino’s gaming library. NetEnt is one of the most popular providers featured at this casino. Some other noteworthy ones include Pragmatic Play, Big Time Gaming, Quickspin, and NextGen Gaming. Many titles are also developed in-house and are equally impressive.
If you like to aim for the big wins, you can head over to the dedicated jackpots section. Here, you can find some amazing progressive jackpots like the Hall of Gods and win massive amounts of cash.
Lucky for you, the casino has been designed keeping mobile gaming in mind. Thus, you can gamble even while on the go. No download is required, and there is no mobile app. Still, the site is fully functional on mobile browsers, thanks to the HTML5 technology used to develop these games.
Software List
Deposit and withdrawals
On this platform, you will find a basic variety of banking options. The popular options like commonly used debit/credit cards, e-banking methods, and some other local methods are supported by the casino. The range isn’t very extensive but is sufficient for everyone to find a convenient payment option.
You can use Neteller or bank transfer, and even Paypal. But, unfortunately, cryptocurrencies are currently not supported.
The good thing about this platform is that it is very transparent with its rules and withdrawal times. The site mentions that except for deposits by bank transfers, all others are credited instantly. On the contrary, the withdrawal time is very slow. There is two days pending time. Further, it can take at least 5 days for e-banking, 4-7 business days for credit/debit cards, and a hefty 7-10 days for bank transfers.
Luckily, no fees are charged on the transactions. Better yet, a very low limit is imposed on minimum transactions. And the platform also supports multiple currencies, including Canadian Dollars, Euros, British Pounds Sterling, and US Dollars.
| Payment method | Limits | Fees |
|---|---|---|
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 EUR - Unlimited | 4-7 Business Days | No |
|
|
10 EUR - Unlimited | 4-7 Business Days | No |
|
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10 EUR - Unlimited | 4-5 Business Days | No |
|
|
10 EUR - Unlimited | 7-10 Business Days | No |
|
|
10 EUR - Unlimited | 4-5 Business Days | No |
Security and Licensing
As this casino is operated by the company regulated by the laws of Gibraltar, the casino also holds a license by the Gibraltar Gaming Commission. Moreover, Arcade Spins has successfully acquired another major license from the UK Gambling Commission. This particular license is known for its stringent rules and standards. Thus, players can rest assured that the casino has complied with the standards and is a reliable platform.
Arcade Spins Casino takes both security and fair play very seriously. To make sure that the player’s banking and personal information is safe and secure at the site, the casino uses 128-bit SSL encryption which is an advanced security technique. The security standards of the platform have also been audited and verified by an acclaimed authority, namely eCOGRA.
Fair gaming is also observed at this casino. By the use of Random Number Generators, Arcade Spins ensures that the game outcomes are totally random and are not rigged.
| Licensed | |
|---|---|
| UK Gambling Commission | 39028 |
| Gibraltar Regulatory Authority | 112, 113 |
Customer Support
Even if the casino site is intuitive and easy to navigate, some aspects of the casino can be confusing to the players. The information on the site is sometimes not easy to find or understand. For these reasons, it is always a smart move by the site to offer adequate customer support.
As can be seen at most of the sites, an FAQ section is available here as the first line of support. The site features a very detailed and comprehensive FAQ section. On this page, you will find some of the most commonly inquired questions, so it is quite possible that you will also find the answer you are looking for.
Secondly, as an alternative, you can click on the Contact Us tab on the site to send a message to the support representatives. The support team claims to respond to all messages within 72 hours, which isn’t the quickest way of assistance.
In contrast, the casino also offers a toll-free phone number that can be used to receive prompt assistance. However, this feature is not functional round the clock. Rather, it is available 7 days a week, from 10 am to 2 am. Also, the site is not multi-lingual and hence only supports one language i.e., English.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English | 44 800 018 3307 | [email protected] | Yes |
| English (UK) | 0800 018 3307 | [email protected] | Yes |
FAQ
No. The casino has a restriction that every player can only have a single account. The Terms & Conditions mention that only a single account per player, IP address, email, and household is allowed.
Yes. The platform requires verification checks through the submission of documents. However, these verifications are not required while registering for an account.
No. Fortunately, no download is required. The site can be easily accessed through a mobile browser. Just open your browser and get gaming without any hassle.
All withdrawals take the same time. The pending period for withdrawals is 48 hours. After that, it takes 5 days for e-banking, 4-7 business days for credit/debit cards, and a hefty 7-10 days for bank transfers.
Yes. By making the first deposit, a player automatically becomes a level 1 member.
There are two ways to contact the support team. You can either email the support team, which takes 72 hours to receive a reply. Or, you can call the casino team, available every day from 10 am to 2 am.
The casino offers multiple currencies, but it limits the player to select only a single currency. Plus, you will have to withdraw in the same currency you deposited with.
Some of the sister sites of this casino include Island Jackpots, XL Casino, and Zoe’s Bingo, to name a few.
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