- Lucrative loyalty program
- Deposits by cryptocurrencies accepted
- Games from 60+ providers
- Presence of an online sportsbook
- Wagering requirements are lower than average
- Low minimum deposit and withdrawal limit
- Multiple languages supported
- Live chat support is not available
- No phone line for customer support
- Slow withdrawal processing from 72 hours
- No regular tournaments and lottery draws
Agentsino Casino Review
Established in 2021, Agentsino Casino is a relatively new entrant into the ever-growing and competitive gaming industry. And with many platforms coming up, the uniqueness of a newbie is essential in attracting gambling fans. The uniqueness is available at Agentsino Casino, where avid gamblers can bet on the casino, live casino, and sportsbook products. Besides the product, the operator welcomes members to a platform with an astonishing game collection from reputable top-tier software providers and an extensive range of sports and betting markets for sports lovers. Below is our in-depth review of the operator.
Agentsino Casino operates under the SG International N.V. iGaming company registered under the laws of Curacao. The company is among the major players in the industry, having run other major brands doubling as Agentsino Casino sister sites like Savarona, Pokies2go, MazCazino, and Mad Money Casinos. Several aspects define SG International sites, including welcoming bonus packages for their users, lucrative loyalty programs, a vast range of games, and a banking section accepting cryptos.
While longevity is essential in grading reputation, Agentsino Casino does not check the box. It is one of the newest operators, but even so, Agentsino Casino boasts a growing reputation among its users. First, the site accepts players from many countries, including the UK, Canada, and Australia. Additionally, due to its new status, Agentsino Casino is yet to register frequent complaints, with the existing ones resolved as soon as they get raised. The ceiling remains high for the operator, and its popularity among users keeps soaring.
With the products capturing loads of attention from users, the Agentsino Casino interface steals the day. It is another aspect that sees the platform generate traffic, and rightly so. Agentsino Casino sports a black background, with golden colours on its options, thus making visibility easy for every visitor. The organization on the interface is friendly, with all features/options easy to find. Users will have the main options like Sports, Casino, Live Casino, Bonuses, and Tournaments at the top. Below them will be the promo banners, followed by casino game categories, popular games, upcoming and live sports events, depending on the product the customer chooses. Finally, as they scroll down to the bottom, they will have information pages like privacy policy, games rules, terms & conditions, fair play, and responsible gaming.
Agentsino Casino Bonuses
Like most casinos, Agentsino Casino provides a bonus section that players can hop into and take the opportunity of increasing their bankroll. However, at Agentsino Casino, only the newly registered customers will take advantage of the section. New casino and sportsbook members will have their fair share of deposit bonuses for the first two (2) qualifying deposits they make. Typically, the operator matches the deposit by a percentage to activate the bonus. The platform will double the first casino and sportsbook deposit and halve the second deposit. Unfortunately, casino newbies will not receive free spins in the welcome bonus package. Instead, they will have to settle for the cash bonus eligible for all casino games.
The terms & conditions for claiming the welcome bonus remain similar in some aspects. For example, the minimum deposit required to claim the bonus for both casino and sportsbook users is €10. However, the wagering requirements will slightly differ. Casino members must wager the bonus twenty times (20x) on casino games within thirty (30) days. On the other hand, sportsbook members must wager the bonus fifteen times (15x) on sports within thirty (30) days. If they wager on a single bet, the selection must have odds of at least 1.80, and for combination bets, the selections must all have odds of at least 1.80.
The drawback is that Agentsino Casino lacks bonuses for returning members. Unlike sites with weekly reload bonuses, cashback bonuses, birthday bonuses, or other deposit bonuses, returning customers at Agentsino will only have a loyalty program. The program awards loyalty, and as the betting journey continues at Agentsino Casino, the program will keep awarding points. The more the points, the higher the rank in the program levels, and the better the weekly special bonuses, cashback, and tournaments. Below are the Agentsino Casino loyalty program levels:
- Agent in Training: 100 pts
- Desk Job Agent: 500 pts
- Field Agent: 5,000 pts
- Special Operations: 50,000 pts
- Classified: 100,000 pts
Promotions
Like existing users’ bonuses, Agentsino Casino lacks promotions like slot tournaments that allow agents to participate, earn points, rank on the leaderboard, and claim prizes. However, the site has a ‘Tournaments’ section, a pointer that the operator hosts the tournaments periodically. Therefore, registered agents should regularly visit the section to view any latest promotions.
Agentsino Casino Games
Agentsino Casino has an impressive range of games that its agents can play for free or real money. The landing page provides the option of choosing the product of interest, and once the player selects casino, they will have the product subdivided into categories for easier interaction. Categories under the casino section include table games, video poker, blackjacks, slots, scratch cards, virtual sports, baccarat, roulette, and poker. Still, the section hosts new and popular categories, allowing the agents to access the new releases and popular games, respectively.
Like other rival sites, Agentsino Casino’s most significant contributor to its portfolio is the slots category that invites slot lovers to the world of diverse slots. Gambling fans wishing to spin the reels on the classics can try some of the titles, and those wishing to try modern ones can try the many video slots made available. The slots’ diversity goes beyond the classification type to encompass slots with varying reels and paylines to improve the chances of winning big. Additionally, Agentsino Casino serves the slots with various features and themes, attracting users from the old to the young. Top Agentsino Casino slots include 777 Diamonds, Battle for Atlantis, Booming 777 Deluxe, Blackbeard’s Quest, and Viking Voyage.
The ‘table games’ category hosts tons of roulette, blackjack, baccarat games, and other games like Keno, Solitaire, Dice, and a few poker variants such as Casino Hold’em, Texas Hold’em, and Three Card Poker Deluxe. One highlight is that the category features diverse betting options, allowing small-stake and high-stake players to find titles they can play. It remains a category that the agents can employ their strategies on some games and try their luck on others for a chance to grab winnings. 10p Roulette, European Roulette, European Roulette Low Stakes, Premier Blackjack with Side Bets, Blackjack Surrender, and Baccarat are other games to try in the category.
Agents wishing for video poker titles will have a decent range of single and multi-hand variants like Joker Poker, Jacks or Better, Aces & Faces, All American, and Deuces Wild. A scratch card games category is also aborad, allowing gambling fans to access instant wins games like Football Scratch, Snapshot, Spinlotto Scratch, and Fruity Flurry. Agentsino Casino game portfolio extends further to host virtual sports that interest sports lovers. And while taking the form of regular sports, agents can try the simulated versions of sports like football, motor racing, greyhounds, horseracing, trotting, and speedway. But, while the virtual sports category is interesting, it is the category with the least contribution to the Agentsino Casino game portfolio.
The next section is the live casino product, a hub for live games. Agents will find the live versions of roulette, blackjack, baccarat, and poker games that they can play against each other. The thing with live games is that avid gamblers will be accessing games streamed from an offline casino in real-time. While at it, they will view games in high-definition (HD) from its visuals and experience top-notch transitions. The section provides an immersive experience, similar to walking down to a brick-and-mortar casino. Some highlights are that while playing against each other, real dealers will conduct the sessions, and players will have a chat function to interact.
Slots and software
Slots are the most extensive games in the portfolio, and while the agents have them in quantity, they also have them offered in top-notch quality, thanks to the 60+ providers working with the site. All providers at Agentsino Casino will be available from the ‘All Providers’ filter option besides the game categories. Registered members will come across big names like NoLimit City, EvoPlay, Stakelogic, PariPlay, Red Tiger Gaming, Wazdan, Authentic Gaming, and Tom Horn. The filter option adds to the features incorporated at Agentsino Casino to facilitate a quick game selection. Thus, gambling fans can select one provider to have a tailored list of its products at Agentsino Casino.
The plentiful providers contribute massively in the slots section, where slot lovers will have a composition of classic, video, and jackpot slots. Unfortunately, the site does not list jackpot slots separately. Thus, slot lovers looking to bet max and take huge risks for bigger winnings will have to find the jackpot slots from the extensive slots category. A few jackpot slots hosted at Agentsino Casino include Jackpot Quest, Jackpot Builders, and Sisters of Oz Jackpots. So, besides the categories and the providers, how else would one find their preferred slots or casino games? Agentsino Casino offers a search function to ease the navigation process. It is the fastest filtering feature on the platform. However, Agentsino Casino should add more features like the A-Z sorting tool to match several rival sites.
Playing the slots and casino games on a desktop is always an entertaining experience, thanks to the big screens that ensure the organization on the lobby is friendly and without congestion. However, the operator offers a mobile platform for agents not close to their desktops. Like many other sites, they can play while on the move by following the link to the site, logging into their accounts, and playing the games. Agentsino Casino utilizes HTML5 technology that enables compatibility with mobile devices and tablets. Therefore, it becomes easy to access the site through mobile browsers without any additional download. And despite the smaller screens, the lobby remains organized, with the menu option accessible from the top-left side. The only drawback is that not all games are optimized for mobile access.
Software List
Deposit and withdrawals
The banking department at Agentsino Casino deserves more input, judging from the few deposit and withdrawal options available. While the agents will love the instantaneous deposits made on the platform, they would appreciate it if more methods, besides Visa/MasterCard, Ecopayz, Skrill, Neteller, and Interac, were on board.
The highlight is that in addition to the credit/debit cards, e-wallets, and bank transfers, Agentsino Casino allows its members to deposit and withdraw via cryptos. The accepted cryptos include Bitcoin, Ethereum, Litecoin, and Tether.
At Agentsino Casino, players should deposit and withdraw a minimum of €10. The site does not mention the maximum a player can deposit or withdraw. However, those using Visa and MasterCard will have transactional limits of €60,000 and €5,000, respectively. Important to note is that withdrawals are only successful on verified accounts.
Once an agent makes a withdrawal request, the operator will take up to 72 hours to process any amount below €1,000. If the amount is above €1,000, the site will process the request in seven (7) days. After processing the requests, the payment method one uses to cash out will determine how fast they receive the funds. Typically, e-wallets and cryptocurrencies are the fastest options.
Finally, Agentsino Casino will not charge withdrawals, but deposits may be subject to commission, depending on the payment method.
Security and Licensing
Agentsino Casino runs its operations under a license issued by the Curacao Government. While the licensor is reputable for licensing many offshore gaming sites globally, it does not rank as a strong license compared to UKGC and MGA. First, it does not cost an arm to acquire the license, and the regulator does not subject its licensees to strict policies. It is the reason some uptight gamblers cast doubt on its legitimacy. However, gamblers should feel at ease, thanks to the licensor’s track record of licensing hundreds of reputable offshore sites.
Additionally, Agentsino Casino offers high-level security to its users’ personal and financial information. Like other astute gaming sites, the operator employs the latest SSL encryption technology to encrypt any information relayed between the operator and users. Additionally, the site adheres to responsible gaming guidelines to help problem gamblers gamble responsibly.
Licensed | |
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Curaçao eGaming License | 8048/JAZZ2015-035 |
Customer Support
Like the banking section, Agentsino Casino needs improvement in its customer support department. Registered members with queries about the account, transactions, playing games, verifying accounts, or other technical issues will have few options of contacting the team. On the positive side, the site supports multiple languages, including English, Russian, and Spanish. Additionally, the support team will be available 24/7.
The first step is always to visit the FAQ page, where online sites deal with the most asked questions. Unfortunately, Agentsino Casino lacks the page, which is surprising. Thus, the player will need to use alternative options. The available options include email support and a contact form. They are not instant, but Agentsino Casino looks to attend to queries in real-time. The drawback is that the site lacks a live chat feature and phone support.
Language | Phone | Live Chat | |
---|---|---|---|
English, Russian, Spanish | No | [email protected] | No |
FAQ
Agentsino Casino only offers deposit bonuses to new customers. They will need to deposit first to activate the bonus. Therefore, you cannot claim a bonus without a deposit on the platform.
Most online gaming sites require every user to verify their accounts before transacting. The policy helps curb fraud, money laundering, and identity theft cases. Verifying an account requires submitting documents to prove identity, address, and payment method.
The operator hosts a live casino section with hundreds of live games from reputable providers like Ezugi, Authentic Gaming, Vivo Gaming, Lucky Streak, BetGames, and BGaming. You will have the live versions of roulette, baccarat, blackjack, and poker games at your disposal.
Casino bonuses will have wagering requirements of 20x before customers can withdraw the bonus winnings. On the other hand, sportsbook bonuses will have wagering requirements of 15x on selections with odds of at least 1.80.
The operator will process every withdrawal request of below €1,000 within 72 hours. However, withdrawal requests of more than €1,000 will take up to seven (7) days to process.
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