- Live dealer games are available
- Huge collection of slots
- The casino accepts players from many countries
- Great welcome bonus package
- The casino supports multiple languages
- Games from 60+ providers
- Low minimum deposit and withdrawal limit
- Slow withdrawal processing from 72 hours
- No phone line for customer support
- Wagering requirements are higher than average
- No regular tournaments and lottery draws
DiceHeroe Casino Review
DiceHeroe Casino adds to the list of the many casinos established in 2021. It is still a newbie in the industry, with a few months of existence, but has been an attractive operator, with players from many countries accepted. Several features distinguish DiceHeroe Casino from the rest, including the high-value welcome bonus package, a world full of magical games from reputable developers, and a convenient banking section catering to all punters spread globally.
The casino operates under SG International N.V., a popular casino gaming operator registered under the laws of Curacao. It runs various other brands like Casoo, Pokies2go, Webby Slot, MaxCazino, and Savarona Casinos.
One can expect a top-level gaming experience from either of its sites, judging from the well-stocked game portfolios and partnerships with the biggest software providers. The sites also host mouth-watering bonus packages for newbies and existing customers, popular Drops & Wins promotions from Pragmatic Play, and a banking page featuring impressive options, including cryptocurrencies and supporting multiple currencies.
Despite the operator’s existence for a few months, its reputation has constantly grown. DiceHeroe Casino’s mission has always been to provide a fabulous journey by providing a secure and reliable casino platform to entertain its customers, otherwise Heroes. And with a high-standard customer service team, DiceHeroe Casino has attended to every players’ feedback, compliment, complaint, and anything in between.
The major drawback of its products is that, unlike several competitors, DiceHeroe Casino has no online sportsbook for its customers. Instead, registered users will only bet on slots, table games, and live games. On a more positive note, the site hosts virtual sports, allowing its members to access simulated sports like Football, Tennis, Horse Racing, Greyhounds, Motor Racing, and Trotting.
Once interested in joining the casino, players will find a well-designed website with a friendly interface. First, the casino features a black background, with white and sprinkles of golden colors on the main options. The lobby organization is similar to most sites, where the menu option is available from the top-left side, with other main options listed at the top of the main page. Following the main options will be the promo banners, game categories, and the top games. Additionally, the bottom of the homepage will host informational pages like privacy policy, about us, terms & conditions, fair play, and games rules.
DiceHeroe Casino Bonuses
The casino is magical and provides its customers with an unforgettable experience as they begin their adventure. DiceHeroe Casino hosts a multitude of attractive bonuses, including a three-tier welcome bonus package for the new account holders. After successfully registering their accounts, the casino will match the first three (3) deposits in the range of 50%-100% to activate cash prizes and free spins. The magical journey begins from here!
Claiming the welcome bonus will be straightforward, provided the newbie makes the qualifying deposit. The minimum deposit limit stands at €20. Remember, gambling fans must meet wagering requirements in most gaming sites before withdrawing the bonuses. At DiceHeroe Casino, the wagering requirements stand at 30x (deposit + bonus), and players must meet them within ten (10) days after activation. Finally, the free spins awarded on the third deposit will only be eligible for the Star Joker slot.
The magical journey and adventure extend to the regulars, with DiceHeroe Casino offering more bonuses for them. For example, Thursdays will not remain the same, with the casino offering a reload bonus from a deposit of at least €25. Weekends will also get more relaxing, with DiceHeroe Casino adding another reload bonus from a deposit of at least €20. Finally, it is not all gloomy at the site. Regulars can pump their powers up by having a cashback bonus on the qualifying weekly net losses every Monday. Here, DiceHeroe Casino will return a small percentage to keep the player in the game!
Unfortunately, the site stops at that, with no loyalty program/VIP program available.
Promotions
As stated, SG International sites are synonymous with Drops & Wins promotions from Pragmatic Play, and it is the same at DiceHeroe Casino. The site offers a separate Drops & Wins category, which hosts the qualifying games that members can play to win daily prizes, and a monthly prize pool divided into weekly tournaments. Top games falling into the category include Wolf Gold, Big Bass Bonanza, and Buffalo King Megaways.
Unfortunately, DiceHeroe Casino has no other regular tournaments like daily, weekly, or monthly tournaments with cash prizes and free spins, depending on the position on the leaderboard. However, a tournament section is available, a pointer that the casino may update the list soon.
DiceHeroe Casino Games
All online gaming enthusiasts at DiceHeroe Casino will have a vast library of casino games filled with popular game types. The games aboard are in the thousands, and DiceHeroe Casino ensures players can access them easily on the interface. Thus, users can find the games in categories like slots, drops & wins, roulette, blackjack, baccarat, roulette, table games, virtual sports, and more fun games. The categories not only help players select games quickly, but also make the interface neat.
Unsurprisingly, DiceHeroe Casino’s main category is the slots, where the operator invites slot lovers to an adventure filled with classic, video, jackpots, drops & wins, and megaways slots. While accessing the vast catalog, DiceHeroe Casino allows its users to play the games in two modes – real-money mode and demo mode. The former involves users making deposits, while the latter does not involve any deposits. It is a perfect avenue for beginners and slot lovers looking to try the new releases falling under the ‘New’ category. Top DiceHeroe Casino slots include Starburst, Piggy Riches, Gonzo’s Quest, Buffalo Ways, Big Bass Bonanza, Valley of the Gods, and Vikings Go Berzerk.
The table games category will host the most exciting roulette, blackjack, baccarat, and poker variants, playable by small-stake and high-stake players. Additionally, the category hosts other magical games worth a try, including Keno, Sic Bo Dragons, Double Exposure, Match Day, Craps, and Solitaire. Other popular table games include European Roulette, Blackjack 21+3, 3D Baccarat, Hold’em Poker, Three Card Poker, and Casino Stud Poker. Also hosted are a few single and multi-hand video poker titles under the table games category. Top titles include Deuces Wild, Aces & Faces, Aces & Eights Poker, Trey Poker, Bonus Poker, and Joker Poker.
Members interested in a sporty experience can try the virtual sports category with a decent range of simulated games, including Fast Football, Virtual Football, Instant Greyhounds, Virtual Tennis, and Ice Hockey. Finally, DiceHeroe Casino hosts a ‘more fun games’ category with the fewest titles. Games incorporated include Diamond Blitz 40, Battleship, Classic Wheel, Sunken City, Monster Bingo, and Wacky Waves.
The live casino section will be a perfect avenue for users wishing to experience real magic and immersive experience to feel like they are in Vegas. The section hosts plenty of live dealer games, with DiceHeroe Casino streaming them from an offline casino over the internet in real-time. It incorporates real croupiers who conduct the gaming sessions and offer a chat option for players. Games aboard include the live versions of blackjack, roulette, baccarat, and poker games like Auto Roulette Live Speed, 24/7 Live Roulette, Live Blackjack, Live Baccarat, Speed Baccarat, Dragon Tiger Live, and No Commission Baccarat Live.
Slots and software
The slots dominance is a work of 60+ software providers partnering with DiceHeroe Casino found at the homepage on the top-left side under the ‘All Providers’ option. Like other SG International sites, DiceHeroe Casino partners with top-level providers like Authentic Gaming, NetEnt, GameArt, iSoftBet, Pragmatic Play, Thunderkick, Wazdan, Yggdrasil, ELK Studios, EGT, Play’n Go, and Microgaming. The providers’ option is another feature incorporated by DiceHeroe Casino to help with game selection. For example, if a player selects Microgaming in the list, they will have a modified list of the provider’s products. Another filtering option in place at the casino is the search option above the providers’ list. It is the fastest option for gambling fans with favorite titles and slots in mind.
Unfortunately, DiceHero Casino scores lowly for lacking a separate jackpot category. While jackpot slots are available, slot lovers will find them under the slots category. Players will find a decent collection of fixed and progressive slots with massive prizes awaiting them. The highlight of progressive slots is that the grand prize always rises whenever a player spins the slot(s). But, while they are aboard, DiceHeroe Casino does not collate loads of popular progressive slots like Mega Moolah, Arabian Nights, and Hall of Gods. For now, slot lovers will need to be content with jackpot slots like Jackpot Builders, Jackpot Quest, and Sisters of Oz Jackpots. Other interesting slots are those with the megaways feature, providing slot lovers with many ways to win (up to 117,649). Divine Fortune Megaways, Buffalo King Megaways, Break da Bank Again Megaways, and Rainbow Wilds Megaways top as the headlining megaways slots.
Finally, accessing the casino and its game portfolio is possible via hand-held devices, thanks to the HTML5 technology used by the casino to ensure compatibility. Thus, accessing the operator can be done via browsers like Chrome, Safari, and Opera Mini for iOS and Android users. While there exists no dedicated app at the moment, users will still access the games instantly on mobile, and what’s more, the interface remains well-organized with no congestion. Finally, the mobile platform also incorporates other features like bonuses & promos and services like depositing and withdrawing from the account and contacting customer support.
Software List
Deposit and withdrawals
The operator has a diverse customer base, and for this reason, it ensures that the payment methods are fast, safe, secure, and most importantly, convenient to its users. Currently, DiceHeroe Casino works with around ten (10) deposit and withdrawal options, including bank transfers, Visa/MasterCard, Neteller, Skrill, PaySafeCard, ecoPayz, and AstroPay. In every option, the site promises an instant deposit timeline.
The drawback of DiceHeroe Casino is that despite most SG International sites accepting payments via cryptocurrency, the operator does not incorporate them for any deposit or payout transaction.
At DiceHero Casino, the minimum deposit and withdrawal limit stands at €10, while the maximum deposit limit depends on the payment option. On the other hand, the maximum withdrawal limit stands as follows:
- Per day: €1,000
- Per week: €7,500
- Per month: €15,000
Note: Only verified accounts will withdraw successfully.
Important to note that the withdrawal amount determines the speed of processing withdrawal requests. For example, withdrawal requests of below €1,000 will take up to 72 hours, while withdrawals of above €1,000 take up to seven (7) days to process. After that, registered members who use e-wallets will receive funds within 24 hours compared to those transacting with bank transfers and credit/debit cards (1-5 working days).
Finally, DiceHeroe Casino charges no fee on the transactions.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 - 1 000 EUR | Up to 3 Business Days | No |
|
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10 - 1 000 EUR | Up to 3 Business Days | No |
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10 - 1 000 EUR | Up to 3 Business Days | No |
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10 - 1 000 EUR | Up to 3 Business Days | No |
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10 - 1 000 EUR | Up to 3 Business Days | No |
Security and Licensing
DiceHeroe Casino operates under SG International N.V., a company established under the laws of Curacao and licensed by the Curacao Government. The gambling industry does not rate the licensor highly compared to other reputable regulators like the UKGC and MGA. Several reasons are down to this, including how cheap it is to obtain the license and how relaxed the regulator is on its policies. However, the licensor still holds a good reputation for licensing hundreds of offshore casinos operating per the laws of each jurisdiction they are legal in.
Additionally, DiceHeroe Casino guarantees its members a safe and secure gambling platform via the latest security measures. For example, the operator secures each user’s personal and financial information through the latest Secure Socket Layer (SSL) versions like TLS1.2 and TLS1.3 with 256-bit encryption. Additionally, the operator supports HTTP/2 and QUIC protocols.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZZ2015-035 |
Customer Support
With queries concerning the account, cashier section, games, and any other technical issue, reaching out to the 24/7 customer service team is the best option. Firstly, DiceHeroe Casino offers support services in multiple languages for its diverse customer base. The languages supported include English, Russian, and Indian. While it is good to go through the FAQ page, DiceHero Casino lacks the page, leaving the players to try the other available options of contacting the team.
The options on board include email support and a contact form that requires members to enter their names, email addresses, enter the query’s subject, and write the message. DiceHeroe Casino’s estimated timeline is 24 hours. Other notable misses in the customer support section include live chat and phone support.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Russian, Hindi | No | [email protected] | Yes |
FAQ
The current bonuses at DiceHero Casino are dependent on the deposit. Once you deposit the qualifying amount, the casino will match your deposit to offer cash prizes and free spins. For now, you cannot claim any bonus without a deposit.
DiceHeroe Casino only allows each player to have a single account registered in your name and personal details. Having a duplicate account will lead to its closure, with all bonuses, free bets, and winnings accrued in the account rendered void.
The casino reserves the right to ask for documentation to verify your account. The documents include proof of address copies like utility bills and bank statements, proof of identity copies like legal identification card (ID), and any other document validating your source of funds.
DiceHeroe Casino offers weekly reload bonuses each Thursday, provided the customer deposits the required amount. The casino will match the deposit to activate cash prizes. The minimum deposit required to claim the bonus stands at €25.
The casino will process every withdrawal request of less than €1,000 within 72 hours. On the other hand, the finance department processes withdrawal requests of amounts above €1,000 within seven (7) days.
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