The Sun Play Casino

The Sun Play Casino

#459 in our rating
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Casino closed

The Sun Play Casino has been closed and is no longer operates.

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Casino Summary
Established
2017
Website
thesunplay.co.uk
Languages
English
Currencies
British Pound Sterling, Euro, Swedish Krona, Canadian Dollar, New Zealand Dollar, US Dollar
Restricted countries
Argentina, Australia, Belgium, Bulgaria, Canada, China, Colombia, Cyprus, Czech Republic +27 more
Pros and cons
  • A wide range of payment methods
  • Huge collection of slots
  • Licensed and regulated by two gaming authorities
  • Games from 32 providers
  • Multiple supported currencies
  • Live dealer games are not available
  • No 24/7 customer support or live chat
  • Wagering Requirements Are Higher Than Average

The Sun Play Casino Review

The Sun Play Casino was established back in 2017 and is owned by the Nektan Limited group, the same people behind renowned gambling platforms such as Slots Devil Casino and Monster Casino

Due to the people behind it, the casino managed to climb the industry ladder fairly quickly, becoming the go-to platform for many players, especially those based in the UK. The site is dedicated to casino games as it doesn’t feature live tables nor a sportsbook section.

At first sight, the casino seems straightforward. The design is simple yet elegant and is equipped with a palette using mostly shades of red. If we could change something, then we’d probably add a few animations and easier page navigation to spice things up a bit, while at the same time increase the site’s ease of use.

The Sun Play Casino Bonuses

Starting with the welcome bonus, The Sun Play Casino will boost your account with extra funds and free spins after each of your first three deposits. You will automatically receive this unless you manually opt-out. The bonus comes with a 40x playthrough requirement. This isn’t good though as it applies to both the deposit and bonus funds. 

Regular players don’t receive any special treatment as the casino doesn’t feature a loyalty program. That said, they make up for it by adding new bonuses each week that offer many prizes including both extra funds and free spins.

Promotions

The casino’s promotions are top-notch as they change every week. There always are 3-4 active events you can take advantage of to get extra spins, funds, or even qualify for big jackpots.

These are usually bound to a specific title. For example, at the time of writing,  the featured games of the promotions are a few selected titles provided by Pragmatic Play and NetEnt. Unless stated otherwise, all bonuses are subject to the same 40x wagering requirement as the welcome bonus. 

The Sun Play Casino Games

The Sun Play Casino features a list of more than 600 games with most of them being in the slots section. The smallest section has to be “Sun Play Games” with only 8 titles. Live games aren’t offered on the site.

That said, the casino offers mostly slots and a few miscellaneous games. All the different categories can be accessed by using the associated side menu option. If you’re using for a specific title then you can look it up by using the search bar.

Available games

Slots and software

The site features games provided by 32 developers with the biggest being renowned industry leaders such as NetEnt and Microgaming. There are more than 500 available slots to choose from consisting of various categories and themes making it pretty safe to assume that everybody will find something he likes.

As previously mentioned you can use the side menu to sort the games by type but in the case of slots, you can also sort them by the provider which is an option every online casino should offer even though many of them don’t.

A few jackpot games are available but they don’t include progressive prizes. These can be found in the slots category as they don’t belong to a separate section of their own. 

As expected, The Sun Play Casino can be accessed by using any mobile device equipped with a browser that can support HTML-5 technology. However, some titles may not be available for mobile play.

Software List

Deposit and withdrawals

More than 10 different payment methods are supported with the most popular one being credit and debit cards like VISA and MasterCard. Most methods can be used to withdraw funds except for a few specific ones that if used, require you to withdraw with a different method.

Deposits are processed instantly and must be of a minimum of €20/£10. A maximum deposit value isn’t mentioned somewhere on the site. Regarding withdraws, the minimum amounts change based on which currency you use and are €40 and £10.

They can take up to 3 days to get processed and an additional 3-5 working days before they appear in your account. Before your first or any following large deposit The Sun Play Casino may ask you to go through an identity verification process.

You are allowed to make one withdraw per day with a limit of €4,000 and up to €10,000 per calendar month. The casino won’t apply any extra fees unless you use Boku where a 15% commission will be charged. Beware that bank or card providers may charge a commission for processing their part of the transaction. Even though it isn’t stated, the fastest withdrawal method has to be e-wallets such as Neteller and Skrill.

Payment method Limits Fees
10 EUR - Unlimited No
10 EUR - Unlimited No
15.00 - 30.00 EUR 15%
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
+2
Payment method Limits Time Fees
10 - 10 000 EUR 3-5 Working Days No
10 - 10 000 EUR 3-5 Working Days No
10 - 10 000 EUR 5-7 Working Days No
10 - 10 000 EUR 3-5 Working Days No
10 - 10 000 EUR 3-5 Working Days No
10 - 10 000 EUR 3-5 Working Days No
+1

Security and Licensing

The Sun Play Casino holds a license to operate in the UK by the Gambling Commission of Great Britain and one from the Government of Gibraltar Licensing Authority catering to all other players. Both of these are hard to acquire and cost the platform owner large sums both to obtain and maintain. 

Besides, the casino holds 3 different RNG fair play certifications and a “MEDIUM” level of the customer funds’ protection from the UK Gambling Commission.

All these mean that The Sun Play Casino is a relatively safe and fair online gambling platform to play, even though it could do with some minor improvements regarding personal and banking detail protection.

Licensed  
UK Gambling Commission 000-039107-R-319400-015; 000-041645-R320687-001
Gibraltar Regulatory Authority 054

Customer Support

In the event  you are have a problem with a transaction or any other account-related issue, you should first check out the FAQs section as well as the terms and conditions page. If you don’t find a solution there,  you can get in touch with customer support via email or telephone. 

Emails have a 24-hour reply window while the phone line and the live chat function are monitored  between 8-12 AM GMT/BST. You can also send them a letter using the provided address. Lastly, the site only works in English and if you want to reach customer support then all communication is conducted using the English language.

The Sun Play Casino has an excellent “responsible gambling” policy. They provide links to outside organizations, helplines, and software regarding parental controls and gambling addiction issues. 

You can also contact the helpdesk to discuss your gambling, ask about reality checks, place deposit limits to your account, take a time out, and temporarily or even permanently exclude yourself from using the site.

Language Phone Email Live Chat
English, German, Swedish 020 3651 4653 [email protected] Yes
3.6

Summary Rating

FAQ

Does the Sun Play Casino offer weekly bonuses?

Yes, the casino offers an array of constantly updated weekly bonuses that reward players with bonus funds or extra spins.

What are the wagering requirements at The Sun Play Casino?

Unless stated otherwise, all extra funds, wins from free spins, or any other form of bonus is subject to 40x wagering requirements.

How long does it take The Sun Play Casino to payout?

Processing a withdrawal takes up to 3 days, and an additional 3-5 business days for the funds to appear in your selected transaction method’s account.

What are sister sites of The Sun Play Casino?

The casino is owned by the Nektan Limited group which owns many renowned online casinos such as Slots Devil Casino and Monster Casino.

Are there various currencies supported?

Yes, USD, EUR, GBP and many more currencies are supported.

Is live chat available at The Sun Play Casino?

A live chat feature is offered at the casino. Customer support’s working hours are 8-12 AM GMT/BST.

Players Reviews

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