The Sun Play Casino

The Sun Play Casino features a list of more than 600 games with most of them being in the slots section. The smallest section has to be “Sun Play Games” with only 8 titles. Live games aren’t offered on the site.

That said, the casino offers mostly slots and a few miscellaneous games. All the different categories can be accessed by using the associated side menu option. If you’re using for a specific title then you can look it up by using the search bar.

The site features games provided by 32 developers with the biggest being renowned industry leaders such as NetEnt and Microgaming. There are more than 500 available slots to choose from consisting of various categories and themes making it pretty safe to assume that everybody will find something he likes.

As previously mentioned you can use the side menu to sort the games by type but in the case of slots, you can also sort them by the provider which is an option every online casino should offer even though many of them don’t.

A few jackpot games are available but they don’t include progressive prizes. These can be found in the slots category as they don’t belong to a separate section of their own. 

As expected, The Sun Play Casino can be accessed by using any mobile device equipped with a browser that can support HTML-5 technology. However, some titles may not be available for mobile play.

More than 10 different payment methods are supported with the most popular one being credit and debit cards like VISA and MasterCard. Most methods can be used to withdraw funds except for a few specific ones that if used, require you to withdraw with a different method.

Deposits are processed instantly and must be of a minimum of €20/£10. A maximum deposit value isn’t mentioned somewhere on the site. Regarding withdraws, the minimum amounts change based on which currency you use and are €40 and £10.

They can take up to 3 days to get processed and an additional 3-5 working days before they appear in your account. Before your first or any following large deposit The Sun Play Casino may ask you to go through an identity verification process.

You are allowed to make one withdraw per day with a limit of €4,000 and up to €10,000 per calendar month. The casino won’t apply any extra fees unless you use Boku where a 15% commission will be charged. Beware that bank or card providers may charge a commission for processing their part of the transaction. Even though it isn’t stated, the fastest withdrawal method has to be e-wallets such as Neteller and Skrill.

The Sun Play Casino holds a license to operate in the UK by the Gambling Commission of Great Britain and one from the Government of Gibraltar Licensing Authority catering to all other players. Both of these are hard to acquire and cost the platform owner large sums both to obtain and maintain. 

Besides, the casino holds 3 different RNG fair play certifications and a “MEDIUM” level of the customer funds’ protection from the UK Gambling Commission.

All these mean that The Sun Play Casino is a relatively safe and fair online gambling platform to play, even though it could do with some minor improvements regarding personal and banking detail protection.

In the event  you are have a problem with a transaction or any other account-related issue, you should first check out the FAQs section as well as the terms and conditions page. If you don’t find a solution there,  you can get in touch with customer support via email or telephone. 

Emails have a 24-hour reply window while the phone line and the live chat function are monitored  between 8-12 AM GMT/BST. You can also send them a letter using the provided address. Lastly, the site only works in English and if you want to reach customer support then all communication is conducted using the English language.

The Sun Play Casino has an excellent “responsible gambling” policy. They provide links to outside organizations, helplines, and software regarding parental controls and gambling addiction issues. 

You can also contact the helpdesk to discuss your gambling, ask about reality checks, place deposit limits to your account, take a time out, and temporarily or even permanently exclude yourself from using the site.