Casino Summary
Established
2023
Website
luckybay.io
Languages
English, Canadian English, German, Russian, Polish, Turkish, Australian English, New Zealand English, Finnish +4 more
Currencies
Bitcoin, Tether, Dogecoin, Bitcoin Cash, Litecoin, Ethereum, New Zealand Dollar, Polish Zloty, US Dollar +6 more
Restricted countries
Estonia, Israel, Gibraltar, Greece, Jersey, Ukraine, France, Guadeloupe, Martinique +51 more
Owner
Placebo N.V.
Affiliate program
Placebo Partners
Pros and cons
  • No fees for depositing and withdrawing
  • Live chat is available 24/7
  • Top-tier software providers behind the games
  • Huge welcome bonus
  • Option to chat with other gamblers while playing
  • Multiple languages are supported
  • No phone number is available for support
  • High wagering requirements on the welcome bonus
  • There are no regular tournaments or lottery draws
  • There are no filter methods to narrow down the game search

Luckybay.io Casino Review

Luckybay.io Casino adds to the list of fresh crypto sites looking to make a name for themselves in 2023. The casino came prepared to provide its users with a customer-friendly platform where members can get quality where it matters the most. Besides that, the platform scores highly in two other sections that act as its primary focus points. One of those focus areas is its fast withdrawal times. The site uses a state-of-the-art auto-processing system that ensures all transactions are fast and secure. The other sector revolves around the safety and security of members. The site is keen on protecting the identity of each individual. To make that happen, it uses dependable backend systems.

Placebo N.V. is the driving force behind the operations of Luckybay.io Casino. A quick online search shows that Luckybay.io Casino was the only site operating under this brand. While some may view it as a negative thing, it may also be a positive aspect. That is because the company directs all its energy and resources to Luckybay.io online casino, thus offering unmatched products and services. Based on features like 24/7 customer service, fast withdrawal timelines, and bonuses, Luckybay.io online casino operates in a similar lane as BitStarz Casino, 888 Casino, and Europa Casino, with its accessibility in many countries except some like Greece, Ukraine, the UK, US, Russia, Romania, France, and the Netherlands.

While it is still early to rate the reputation of this newbie casino, it still has a great score thus far. Longevity is an aspect that gets considered when rating any online casino on reputation grounds. And despite Luckybay.io Casino not checking the box, it still has many features that make it a one-stop shop for gamblers worldwide. It is fair to credit it for its legal standing, good online reviews, and a secure platform featuring fair and tested games.

Luckybay.io Casino has yet to achieve any significant milestones or win notable awards. Being a relatively new platform, this is understandable.

Registered members at Luckybay.io Casino get treated to various slots, cards, and live dealer games. The casino has yet to offer a sportsbook section for sports betting fans looking to bet on football, baseball, cricket, tennis, snooker, basketball, and MMA events.

As a new establishment, Luckybay.io Casino entices its customers with a mesmerizing interface. The site combines a deep emerald green and black color scheme, creating an ambiance that exudes a luxurious and opulent environment. Getting to your preferred section is easy since the site is intuitive and neatly organized. The menu tab on the left of the homepage directs you to sign-in and sign-up options, promotions, and games. Below are promo banners and a few available game types. Once you reach the bottom, you will find information pages like quick links, info, and games.

The mobile experience is exceptional despite the lack of a dedicated app. The casino site is optimized with HTML5 technology, rendering a responsive design that adapts to various screen sizes. 

Luckybay.io Casino Bonuses

Customers at this casino get treated to a few bonus offers. However, unlike most sites that offer bonuses catering to new and existing members, Luckybay.io Casino only has two bonuses for new users. They include a no deposit bonus and a deposit bonus package. The no deposit bonus is a package of free spins, with the deposit bonus receiving a match-up on the first three deposits. Luckybay.io online casino matches your first deposit at 300%, the second at 150%, and the third at 100%.

But new patrons must know the conditions attached to these welcome deals. They include meeting the minimum deposit and wagering wins at the required times. The minimum deposit limit is €20. The wagering requirements were 40x for the deposit and 25x for the no deposit bonus. We found the bonuses have fair conditions except for the wagering requirements of the welcome deal, which exceed the industry standard rate of 30-35X.

As mentioned above, Luckybay.io Casino had no bonus offers dedicated to regulars at the time of writing. Usually, you would expect bonus deals like cashback, reload, or weekly bonuses to boost the incentives of their customers so that they can further their gameplay. It is one of the sections Luckybay.io online casino needs to consider an improvement.

There was also no VIP program available at the time of this writing. The program is popular among rival casinos and is preferred for the benefits and perks it offers the VIPs. They include cashback, higher withdrawal limits, invitations to exclusive parties, and personalized gifts. Usually, players have to attain specified points to climb the program levels. The more points an individual accumulates, the higher they progress up the levels.

Promotions

By lacking bonus offers for existing patrons, you would expect Luckybay.io Casino to compensate for that in its promotions section. However, this is not the case, as we found no seasonal or regular tournaments at the time of writing.

Typically, these tournaments follow specific rules that remain similar across various sites. They span a player matching the bet size for participation, playing the qualifying slots or selected games to get points, and earning a position on the leaderboard. After that, you can claim a prize as your position dictates.

Luckybay.io Casino Games

Luckybay.io Casino is home to over 1,000 game titles. The selection is less vast compared to rival casinos. That may be due to the short duration that the site has been operational. The available game types include slots, table & card games, poker, and live dealer game titles. Also, additional categories featuring the hottest, famous, and latest releases are available under the hot, popular, and new sections. Most game titles mentioned are categorized, making it easier for members to spot them. Those not classified are accessible via the search bar at the top of the site.

As expected, slots top the list of the most-numbered games at Luckybay.io Casino. Players will come across over 800 slot titles. The list features classics, video slots, and jackpot slots. Book of Egypt, Wild Yield, Jaguar Gold, Charms Treasures, Hold and Spins, Elvis Frog in Vegas, and 100 Zombies are some of the most common slot titles.

A few tables are also available in the gaming section of this casino. However, you will need help finding them categorized. You must use the search bar to locate baccarat, roulette, and blackjack versions. The standard ones include Blackjack Classic, Baccarat, and European Roulette.

If you are a fan of cards and poker options, the casino has tens of these games in a separate segment. All you need is for the odds to be in your favor, and you can win huge bucks. Anyone interested in them can indulge in Three Cards, Poker Caribbean, One Day Teen Patti Classic, and Turbo Poker.

Finally, casino members can enjoy a few live dealer games. Like most game types in this casino, they also did not have a specific category. Still, a quick search will introduce you to roulette, blackjack, and gameshow variants like Live Blackjack 6, Ruletka, Live Blackjack 5, Dead or Alive Saloon, Auto Roulette, Sic Bo, and Gravity Roulette. Be ready to engage with live dealers and fellow players in real time while interacting with the abovementioned games.

Available games

Slots and software

The slot section at Luckybay.io Casino is less vast than most casinos. That is the same case with the provider list. Compared to other sites with over sixty (60) providers, Luckybay.io collaborates with less than twenty (20) providers. Some notable names on the list are Booming Games, Wazdan, Belatra, Merkur Gaming, Ezugi, Mr Slotty, Betsoft, and Platipus. Unfortunately, Luckybay.io online casino does not have a provider list to help in game filtering. In addition, the platform does not offer other filter tools like themes or features. The only available option to filter game titles is the search bar. Ensure you have a specific game name in mind to use this option.

Any player interested in huge game winnings can search for jackpot games. Unlike most rival sites, Luckbay.io Casino does not classify them in a separate section. You will have to use the search tab, as mentioned above. Jackpot Bank, Wish Upon A Jackpot, Genie Jackpots Wishmaker, 777 Jackpot Diamond, Rocket Chimp Diamond, and Monkey Jackpot are some of the lucrative jackpots you will encounter.

And like most famous casinos, Luckybay.io Casino does not confine its gaming experience to desktops. That is understandable since most customers enjoy games while on the go. To make that happen, it utilizes HTML5 technology on its site. The tech optimizes the site, enabling users to instantly access Luckybay.io Casino after entering the website URL in their browsers.

Software List

1spin4win 3 Oaks Gaming 5Men Games Absolute Live Gaming Amatic AvatarUX Barbara Bang Belatra BETER Live Betsoft BGaming Blueprint Gaming Booming Games Endorphina +43

Deposit and withdrawals

Luckybay.io Casino has a variety of payment methods that make deposits and withdrawals easy, fast, and safe. Customers will find over ten (10) banking options, including Visa/MasterCard, Revolut, Mifinity, Paysafecard, and Skrill. Each option offers an instant deposit timeline.

The casino also supports multiple currencies. They include EUR, USD, ZAR, AUD, YEN, and INR.

Being a crypto casino, registered members will find a range of crypto coins to deposit or withdraw. The common ones include Bitcoin, Ethereum, Litecoin, and Dogecoin.

However, players at Luckybay.io online casino must stay within the required limits while depositing or withdrawing. For deposits, the casino has a minimum requirement of €10. You will inquire from your banking mode to know the maximum limit. Meanwhile, the minimum withdrawal limit is €20, with maximum limits at Luckybay.io as shown below:

  • €2,500 per day
  • €15,000 per month

Before releasing your winnings, Luckybay.io online casino needs to authenticate your information. After verification, the casino releases your money within 10 minutes, except for bank transfers, which may take a few days. Any player who wants their money faster can use cryptocurrencies and e-wallets.

Finally, users get charged zero fees while depositing or withdrawing at Luckybay.io Casino. 

Payment method Limits Fees
10 EUR - Unlimited No
10 EUR - Unlimited No
American Express 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
MiFinity 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
+9
Payment method Limits Time Fees
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Instant - Up to 48 Hours No
20 EUR - Unlimited Up to 5 Business Days No
+5

Security and Licensing

Most customers check for the licensing information before beginning the gambling journey at any casino. No player wants to interact with a casino whose actions are not regulated. At Luckybay.io Casino, registered members can rest assured that they are gambling at a legal casino. Luckybay.io online casino operates on a Curacao government license. Usually, offshore licenses have a lower level of prestige due to reasons like being relaxed in enforcing their policies, leaving room for rogue sites to prevail. The licensor cannot compare to bodies like the UK Gambling Commission or Malta Gaming Authority. That notwithstanding, gambling at a licensed casino is far better than gambling at one that is not.

The security of customers is another aspect that Luckybay.io Casino is cautious about. It is aware that no customer would be comfortable with their private information being tampered with. To ensure data protection is not compromised, Luckybay.io Casino uses SSL technology. The technology blocks unauthorized individuals from accessing information shared between the casino site and your desktop. Besides SSL technology, the safety of customers is enhanced through third-party audits. They happen regularly to ensure the games remain fair to all users. Furthermore, Luckybay.io Casino lowers the chances of experiencing the adverse side effects of gambling by availing of responsible gaming tools. Deposit limits, time limits, and self-exclusion sessions are some of them.

Licensed  
Curaçao eGaming License 365/JAZ

Customer Support

The customer service at Luckybay.io Casino is commendable. The support agents are trained professionals ready to handle any concerns. Whether it involves a game glitch, being unable to access your funds, having trouble understanding the terms and conditions attached to a game or bonus or having difficulty navigating the site, the agents are available 24/7 to handle such issues.

There is a comprehensive FAQ section at Luckybay.io Casino. It deals with issues regarding account management, deposits and withdrawals, bonuses, customer security, responsible gaming, affiliates, etc. If you experience problems revolving around the mentioned products, visit this section first. With the platform supporting multiple languages, you can access the Luckybay.io FAQ page in English, German, Russian, Polish, Turkish, Korean, Spanish, Finnish, and Norwegian.

Users needing more help can use the live chat option. The live chat widget at Luckybay.io Casino is at the bottom right of the site, making it easy to access the live support agents at any time.

Also, you can write an email to the support executives detailing your concern. You may get a reply after the due date, but the agents aim to respond to customer emails within the shortest time possible, which is usually 24 hours in most cases.

Finally, responsible gaming tools are essential when it comes to helping customers solve problems regarding gambling addiction. You must visit the responsible gambling section on your account to activate them.

Language Phone Email Live Chat
English, German, Russian, Polish, Turkish, Finnish, Norwegian, Japanese, Spanish, Canadian French No [email protected] Yes
3.5

Summary Rating

FAQ

How long does it take for Luckybay.io Casino to process withdrawals?

Luckybay.io Casino processes your withdrawal within 10 minutes, except for players using bank transfers. Those may have to wait a few business days.

Who is the operating authority behind this casino site?

Placebo N.V. operates Luckybay.io Casino. With its focus on offering fast withdrawals and minding the security of its users, the company has made Luckybay.io Casino a one-stop shop for avid gamers and casual players.

What are the sister sites operated alongside Luckybay.io Casino?

Currently, Luckybay.io Casino has no sister sites. It is the only casino operating under Placebo N.V.

Is it possible to have multiple gaming accounts at Luckybay.io Casino?

No. Luckybay.io Casino does not advocate for customers owning multiple gaming accounts. Going against the policy could lead to Luckybay.io Casino suspending or terminating them.  

What are the wagering requirements for bonuses at Luckybay.io Casino?

The wagering requirements for deposit bonuses and free spins winnings stand at 40x. That means registered members must turn over their deposits or free spins winnings forty times before they can withdraw them.

Players Reviews

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