- Huge collection of slots
- Licensed and regulated by two gaming authorities
- Popular progressive jackpot slots
- A wide range of payment methods
- Withdrawal times aren't that fast for some payment methods
- Casino supports only one language
- Live chat support is not available
Kozmo Casino Review
Kozmo Casino was founded quite recently in 2017 and is owned by Tau Marketing Services Limited. It is a part of the leading brand 888 Group, further operated by Virtual Global Digital Services Limited. There are a number of sister casinos, also owned by Tau Marketing. Most popular of these- Spins Royale and Secret Slots. However, in contrast to other casinos, Kozmo takes the lead due to its exclusively slot-based gaming portfolio.
Although you can find hundreds of slots of every kind in the galaxy of Kozmo Casino, you won’t be able to find any table games or sport betting games. This casino is dedicated to featuring slots for spin lovers. So, this is a lacking that Kozmo has but which is more than made up by the exciting slots collection.
The website of Kozmo Casino is built in a very straightforward and attractive manner. With an easy-to-navigate interface, browsing through the various sections is rendered easy. Plus, the colors are visually appealing with animated elements that give the website a very fun vibe.
Kozmo Casino Bonuses
Kozmo Casino is generous when it comes to bonuses. Starting with the welcome bonus, Kozmo offers free spins to all the newcomers, but those spins can be used only on the game specified by the casino. The good thing is the welcome bonus is free of wagering requirements.
Other than that, the bonus funds require 40x times wagering. The different games have different wagering requirements, so you will have to look into the individual games to find out the detail.
Apart from the welcome bonus, Kozmo Casino keeps the players coming back for more by offering daily rewards. These rewards range from spins, cash prizes to bonuses. All this depends on the level a player is in the loyalty program.
Unlike many other online casinos, it is super easy to enter the loyalty program at Kozmo. All you need to do is sign up, and you will be automatically added to the Level 1 of the loyalty program. You can progress through the levels simply by wagering. That’s right. The more you play, the more benefits you reap. After Level 8, you will also be subject to the VIP program, which again comes with an exclusive set of perks like a personal account manager. In total, there are 12 levels.
Promotions
The bonus offers at Kozmo Casino vary from day to day, and if you would like to receive one, you must subscribe to email or mobile notifications so that you don’t miss out on any. The free spins and bonuses are time-specific and may expire if you don’t use them on time. And the rewards vary from bonus to bonus, so you will find out only if you hop in and try it out yourself.
About the tournaments, Kozmo doesn’t hold any. So, you won’t be able to participate in any slot competitions. But you can always enjoy the extensive gaming range or take your shot at the jackpot.
Kozmo Casino Games
In line with the name of the casino, Kozmo offers a galaxy of slot games. Currently, Kozmo offers a gaming profile of a little more than 300 titles from various providers, including the industry giants. As compared to other casinos, the quantity is low, owing to the fact that Kozmo came into being only recently.
Just like the quantity of games in the Kozmo portfolio, the variety is also limited. The major portion of the catalog is filled with slot games with only a handful of jackpots.
As of yet, Kozmo hasn’t expanded enough to feature live games. But, the slot collection alone, however small, is impressive enough to lift the casino to great heights.
All the games are arranged on the main interface in alphabetical order. The popular titles are marked with a star. Through a search bar, players can easily find a specific title they are looking for. No other sections are made for browsing. But, the website is easy to navigate and intuitive.
Slots and software
The gaming catalog by Kozmo is the result of partnering with an array of game providers. Some are from the leading game providers such as Net Entertainment, Pragmatic Play, Merkur and NextGen. However, this casino hasn’t limited itself to featuring games from the bigger industries. And thus, many of the games are also provided by smaller-scale providers like Dragonfish and Big Time Gaming.
The games, however, are not arranged in any categories, which makes it a tad bit difficult to find games. They aren’t sorted in any manner and just displayed altogether, alphabetically.
Kozmo Casino offers two very rewarding and popular progressive jackpots. The Mega Fortune and Hall of Gods are the video slots containing three jackpots of varying value. The Mega Fortune consists of Mega, Major, and Rapid jackpot. On the other hand, the Hall of Gods consists of the Mega, Midi, and the Mini jackpot. Also, the Mega jackpot in both these slots is shared among various sites, and anyone from any site could hit the jackpot to win.
Just like numerous other casino platforms, Kozmo has also optimized its games for smooth play on mobile devices. Through the use of HTM5 technology, Kozmo games are easily playable on various mobile devices. What makes Kozmo Casino unique is that it doesn’t require any downloads to access games on the mobile phone. Just access the website on your phone and start playing instantly.
Software List
Deposit and withdrawals
When we talk about the payment options at Kozmo, it can be seen that all the popular ones available worldwide are offered. You can use these globally available methods like MasterCard, Visa, Neteller, and many more for depositing funds. A few country-specific payment methods are also supported, making Kozmo quite a lucrative casino. Similarly, you can use these methods for withdrawal of funds, including Bank Wire Transfer.
The speed and limits imposed on depositing and withdrawing vary with the payment method being used. For instance, there is a daily minimum deposit limit of €5 on all payment methods, except Wire Transfer that allows a minimum €100 deposit. On the contrary, there is no maximum deposit limit imposed. However, a user can impose an upper limit on himself in light of safe gambling.
Withdrawal limits per transaction are not mentioned but a standard weekly maximum limit is imposed.
Until now, there are no fees on withdrawal or deposit by the casino. But some banks might add a deposit fee, so users may need to check with their banks.
The processing speed is relatively slow when compared to other casinos. The deposits, however, are processed almost instantly. The average time for withdrawing funds is 4-7 days and 7-10 days in the case of wire transfer.
Sadly, Kozmo Casino doesn’t support cryptocurrency such as the trending bitcoin. So, you will have to rely on the currencies like EUR, USD, GBP, and CAD for now.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
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10 EUR - Unlimited | 4-7 Business Days | No |
|
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10 EUR - Unlimited | 4-7 Business Days | No |
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10 EUR - Unlimited | 4-7 Business Days | No |
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10 EUR - Unlimited | 4-5 Business Days | No |
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10 EUR - Unlimited | 4-5 Business Days | No |
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10 EUR - Unlimited | 7-10 Business Days | No |
Security and Licensing
Kozmo holds the two most popular gaming licenses from Gibraltar and UKGC. This ensures that the casino has its appropriate standards in order, and players can thus expect fairly entertaining gameplay. Two major licenses also further the reach of this casino to offer games to people outside the UK.
Other than this, with efficient SSL encryption technology, a player’s data is safe from prying third parties. Further fairness is guaranteed by employing random number generators. All these measures are tested by authorities are thus of the highest standards. eCOGRA has also tested and certified that Kozmo is a fair and reliable casino to enjoy gambling.
| Licensed | |
|---|---|
| UK Gambling Commission | 39028 |
| Gibraltar Regulatory Authority | 112, 113 |
Customer Support
Players are frequently facing issues regarding varying problems. Some are unable to understand how to deposit, while others are having trouble in claiming free spins. Or some might have complaints regarding their satisfaction, rules or other aspects
But, whatever the issue or problem might be, Kozmo has prepared a list of solutions by offering an extensive FAQ section. This section is smartly categorized into sections like My Accounts, Payments, Withdrawals, and many more. This makes the problem-solving process much simpler. And so, you must give the FAQ section a read before diving in to contact the team.
In case you are unable to find the answer to your specific question, you can always reach out to contact customer services directly. Email and a toll-free number are the two supported means of contacting the Kozmo team. They claim to answer the emails within 72 hours. The phone number is operated from 10 am-2 am, 7 days a week. And it is free for the citizens of the UK. Lastly, the only language supported by this casino is English, which limits its horizon and also makes customer service a bit inflexible.
Alternatively, if you fail to receive a reply from the customer care team, you can go ahead and send a detailed complaint report to the Support Manager. However, make sure you file it promptly because a delay in filing a complaint may lead to it being unacceptable by the management.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English (UK) | 08009012510 | [email protected] | Yes |
FAQ
The customer service isn’t as effective due to the lack of a live chat feature. However, you can contact the support team by email(within 72 hours), or by phone(not 24/7). Plus, language only English.
Yes. Since Kozmo holds security and safe gambling to high standards, it will require users to verify their identity when signing up. Some identification measures will also be taken while withdrawing.
The registration process at Kozmo is super easy. You have to add your name, age, date of birth, etc. After that, you will be registered and can log in to enjoy.
Until now, the only language supported by Kozmo is English. The website is in English, and even the customer service is available in solely English. No other language is supported.
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