Casino Summary
English, Finnish, Canadian English, Canadian French, Japanese
British Pound Sterling, Canadian Dollar, Euro, US Dollar, Japanese Yen, Indian Rupee
Restricted countries
Australia, Belgium, Belize, Virgin Islands (British), Bulgaria, Croatia, Cyprus, Denmark, France +13 more
Pros and cons
  • Play over 1,000 casino games
  • Tables, slots and live dealers supported
  • UKGC licensed, powered by Progress Play
  • Design is not mobile optimised

Grandmaster Jack Casino Review

Grandmaster Jack Casino debuted in 2020 and is one of several Progress Play Limited operated sites that you can choose to play at. The betting site has multiple sister sites, including Dukes Casino, Conquer Casino Pocket Casino, Vegas Paradise and Betreels, all of which have a similar design and layout.

Licensed out of the UK and Malta, Grandmaster Jack is a regulated and safe casino protected by Sectigo Security. It is also affiliated with the GamStop and BeGambleAware problem gambling programs and naturally has responsible gambling policies in place.

Over a thousand gambling games can be played (both for free and with real money) and Grandmaster Jack. The casino carries table games, slots, and live dealer games, so there is no shortage of something to have a crack at. While the design is not specifically mobile-optimised, and only the English language can be selected, the casino’s interface is easy to navigate, and lots of genres and sub-menus allow you to find the types of casino gambling games you want to play rapidly. Find out what else Grandmaster Jack has in store for you with this casino review.

Grandmaster Jack Casino Bonuses

Grandmaster Jack contains the same array of bonuses that you would expect to see at most Progress Play operated casinos. In short, there is a welcome bonus that can provide both cash bonuses and free spins. You will also stumble across regular weekly offers and loyalty point deals.

Monthly offers, cashback on weekends, and a series of weekend spin-based bonuses can also be enjoyed by all registering members of the casino. Keep your eye out for free spin bonuses, as they tend to come thick and fast. Overall, Grandmaster Jack Casino has a fair selection of offers, and they have reasonably good terms and conditions attached to them.

Those terms and conditions include low minimum deposit limits, flexible game eligibility terms and fair win caps from free spins. The welcome bonus wagering requirements are a touch on the heavy side at 50x, but these do drop with some of the other offers available at the casino.

Grandmaster Jack’s rewards scheme is more like a shop or store than a club. Rewards points that have been accumulated can be used to redeem goodies. Points can also be scored by completing missions, winning bonuses and more. By moving your way up the levels and claiming badges with this program, you can unlock tastier goodies, cash prizes and free spins.


There are tournaments and races at Grandmaster Jack. In most cases, these are leaderboard challenges with relatively sizable pots. Competition duration may vary from a week up to a month, depending on the option you choose to go with. Given the surplus of tournaments, you will not have to wait long to participate in a slot or table game tournament, with no options added daily.

Grandmaster Jack Casino Games

Grandmaster Jack is home to over a thousand games. The lobby may not be the most mobile-friendly interface of all time, but you can still use it to skip through genres that include new and featured games, slots, casino, live casino, jackpots, and casual games. There is also a separate slot section that houses all your favourites and recently played games.

Most of the game library is designed to mimic blocks and thumbnails, much like Netflix and other similar services. You can also seek out games by using a general search box or by looking for games based on their software provider.

Available games

Slots and software

Over thirty software providers have dished out games to Grandmaster Jack, and major developers such as NetEnt, Play’n GO and ELK Studios are all involved there. Most of these companies provide slots to players, although some, such as Evolution Gaming, also provide live dealer titles.

Over 75% of the casino’s 1,000+ games are slot machines. Grandmaster Jack could really do with a filter system when dealing with so many titles, but there is not a properly effective one in place. You can seek out slots based on their popularity, software provider, or whether they have a progressive jackpot or not, but that is about it.

All Grandmaster Jack’s slots can be played for real money or in a free play mode. You can also play slots on mobile devices. As mentioned, navigating the site is tricky with mobile devices, but in terms of gameplay, most of the slots are optimised and compatible with mobile casino devices.

Software List

1x2gaming 2by2 Gaming Alchemy Gaming All41 Studios Aurum Signature Studio Barcrest Betdigital Betsoft Big Time Gaming Blueprint Gaming Booming Games Buck Stakes Entertainment Caleta Gaming Chance Interactive +64

Deposit and withdrawals

Grandmaster Jack does not support the world’s greatest selection of payment methods, but those it does accept tend to be amongst the most popular of options. You have got the customary array of credit cards such as VISA, alongside UK favourites like PayPal. Paysafecard, EcoPayz, MuchBetter and Trustly are alternatives, and mobile gamers do have the option of depositing via their phone bill.

In a bid to appeal to players across the world, you can expect to see British pounds sterling, Canadian dollars, euros, US dollars, Japanese yen and Indian rupees accepted at the casino. Of course, some currencies can only be used by players in specific countries. Cryptocurrencies are accepted, but only insofar as the casino takes onboard Bitcoin.

There is a minimum deposit limit of €10 in place at Grandmaster Jack, although this drops to €5 when you deposit via your mobile phone. Upper deposit limits are more flexible, and as part of Grandmaster Jack’s responsible gambling tools, you can set your own limit on these. No fees are applied to casino deposits, and transaction times are instantaneous.

Withdrawals are another story. Every single withdrawal at Grandmaster Jack is subject to a €2,50 withdrawal charge, and that is not overly friendly. Moreover, transaction times for withdrawals are guesstimates at best – taking between one and ten days, depending on the method you select. Withdrawal limits vary, again depending on the payment method you opt to go with.

Payment method Limits Fees
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
JCB 10 EUR - Unlimited No
Solo 10 EUR - Unlimited No
Switch 10 EUR - Unlimited No
Diners Club International 10 EUR - Unlimited No
Discover 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited 15%
20.00 - 700.00 EUR No
20.00 - 700.00 EUR No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
BitBay Pay 20.00 EUR - Unlimited No
20.00 - 5 000.00 EUR No
20.00 EUR - Unlimited No
UPI 20.00 EUR - Unlimited No
20.00 - 5 000.00 EUR No
20.00 - 5 000.00 EUR No
Fast Bank Transfer 20.00 - 5 000.00 EUR No
20.00 - 5 000.00 EUR No
Payment method Limits Time Fees
2,5 EUR - Unlimited 3-7 Business Days €2,5
2,5 EUR - Unlimited 3-7 Business Days €2,5
2,5 EUR - Unlimited 3-7 Business Days €2,5
2,5 EUR - Unlimited 3-7 Business Days €2,5
2,5 EUR - Unlimited 4-5 Business Days €2,5
2,5 EUR - Unlimited 4-10 Business Days €2,5
2,5 EUR - Unlimited 6-7 Business Days €2,5
2,5 EUR - Unlimited 6-7 Business Days €2,5
2,5 EUR - Unlimited 4-5 Business Days €2,5
2,5 EUR - Unlimited 6-7 Business Days €2,5
2,5 EUR - Unlimited 6-7 Business Days €2,5

Security and Licensing

As touched on earlier, Grandmaster Jack is an online casino that is well-licensed. It holds an i-gaming license from the United Kingdom’s Gambling Commission, but also from the one in Malta, the Malta Gaming Authority. The casino is exceptionally well-regulated and audited, so you can trust what this certified site has to offer. All of this, of course, is wrapped up in SSL (Secure Socket Layer) encryption.

As a modern, trusted casino, Grandmaster Jack naturally promotes responsible gambling. This means that it has the tools necessary to facilitate that. Deposit and wager caps, cool-down, and self-exclusion periods, coupled with gameplay limits (and time-outs) are all part and parcel of the setup here.

UK Gambling Commission 39335
Malta Gaming Authority MGA/B2C/231/2012

Customer Support

When playing at Grandmaster Jack Casino, you should be sure to use the FAQ before contacting customer support. It is relatively decent and can often provide you with all the answers you might need to obtain assistance.

If you do need casino support, there are more extensive options open to you. Grandmaster Jack Casino provides live chat around the clock and obtaining help in this manner is a quick and easy process. You can also opt to use an e-form to get the assistance you need, but this process is slower than with live chat. We would not claim that Grandmaster Jack’s support services are better (or worse) than those found at other online casinos, although the service is only available in English.

Language Phone Email Live Chat
English, Finnish, Canadian French, Japanese No [email protected] Yes

Summary Rating


What are the wagering requirements at Grandmaster Jack Casino?

The wagering requirements attached to this casino’s bonus can vary, depending on the offer you claim. The welcome bonus has a high playthrough rate of 50x, but that is about the peak of the wagering requirements at this site, with other promos having lower rates.

Can I gamble on my mobile with Grandmaster Jack Casino?

Yes. While Grandmaster Jack Casino does not have a dedicated mobile app, you can still play via your phone or tablet. The casino even has pay-by-mobile banking options available. However, the interface is not the most navigable for mobile casino players.

What are some of the frequent Grandmaster Jack Casino complaints?

Most of the complaints seen concerning Grandmaster Jack Casino stem from two things – the wagering requirements on bonuses and the withdrawal fees. Players do not seem to like these very much.

Does Grandmaster Jack Casino accept Bitcoin?

Yes, it does. Grandmaster Jack Casino does permit players to deposit with Bitcoin, and that is the only cryptocurrency currently accepted at the gambling site.

Is live chat available at Grandmaster Jack Casino?

You can seek out customer support via live chat on a 24/7 basis with Grandmaster Jack. It is the fastest and most effective support option currently available there and is free to use.

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