- Live chat support is available 24/7
- Huge collection of slots
- Popular progressive jackpot slots
- Deposits by cryptocurrencies accepted
- Lucrative loyalty program
- Live dealer games are available
- The casino supports multiple languages
- Games from 55+ providers
- No wagering requirements on the welcome bonus
- No mobile app is available
- The welcome bonus is not generous
- A large number of prohibited games in bonus bets
- No phone line for customer support
Empire.io Casino Review
With hundreds of cryptocurrency casinos setting up, few match what Empire.io Casino has to offer. The casino launched in 2022 is still a newbie in the online gambling industry but has quickly become a force. New players are in for a royalty treatment at Empire.io Casino for its products, features, and top-notch services. From the onset, you will be thrilled with the impressive game portfolio, bonuses and promos for new and existing customers, a banking section accepting cryptocurrency transactions, and 24/7 customer support.
Empire.io Casino is owned and operated by Echo Entertainment N.V., a company fully registered, licensed, and regulated by the Curacao Government. Unfortunately, like the online casino, the company behind it is also a newbie in the industry, and there are two sides to look at. On the negative side, there are no sister sites where you can compare Empire.io Casino to see its development route, reputation, and what players can expect. However, there is the belief that new companies have a mission to take over the industry by storm by providing high-quality services to ensure they attract and retain customers. For now, Empire.io Casino operates like other top crypto sites like Bitstarz and 7Bit, where players expect cryptocurrency transactions besides an impressive game portfolio provided by many software developers.
As stated, the casino and the company behind it are still in their early days, which would be a long shot in judging their reputation. However, Empire.io Casino has been transparent in its dealings since its inception. The site has gone to the lengths of providing pages showing complaints against them, licensing information, and a page showing information on game fairness and RNG testing methods. This is good for a start!
Besides the products, what can you expect from your first login? Empire.io Casino provides a simple yet intelligent design on its landing page. You will have a white background with its branding offered in magenta colours. At first glance, you will love the tools featured on the site to help in navigation and interaction. You will have drop-down options on different pages, a menu option on the top-left side, with the top games under each category listed on the landing page. At the bottom will be the links to important pages, including terms & conditions, about Empire.io, privacy policy, and responsible gaming.
Empire.io Casino Bonuses
Like any other gambling site, Empire.io looks to attract and reward players through the bonuses you can find under the ‘Promo’ option on the menu. The casino has something for everyone, including the welcome bonus. While most sites offer a matched-up bonus package on the first few deposits, Empire.io differs minimally. The welcome bonus is not a deposit bonus but a boost on your winnings after making the first deposit and playing.
While there are highlights about this boost, like having it all in cash and with no wagering requirements attached, the boost value is low. The same can be said of the validity period, which is only seven (7) days. However, Empire.io Casino compensates for this with a minimal deposit requirement of 10 USDT.
What can existing players expect? A few bonuses, to be honest. While rival sites offer many bonuses, including cashback bonuses, daily bonuses, and special bonuses like birthday bonuses, Empire.io Casino lacks them. Players will only enjoy bonuses from the ongoing tournaments, but the casino is expected to improve.
But even with the lack thereof, the casino hosts a loyalty program where you are rewarded for playing Empire.io Casino games. For example, you will have cashback bonuses, free spins, and real-money rewards with no wagering requirements placed on them. The program features seven (7) levels each player will be placed in depending on the points they earn from playing the games for real money. Below are the levels and the points required for each:
- Beginner: 0-4 pts
- Fan: 5-3,749 pts
- Expert: 3,750-29,999 pts
- Master: 30,000-249,999 pts
- Guru: 250,000-749,999 pts
- Legend: 750,000-3,749,999 pts
- Hero: 3,750,000+
Promotions
Like the bonuses, the promotions at Empire.io Casino are less impressive than other sites. When writing, we only came across one (1) tournament. This contrasts with sites offering an average of 2-3 tournaments at one go, providing more avenues for players to claim a share of the prize pools.
Like all tournaments, you will find several conditions on the available tournament at Empire.io Casino. They include the minimum bet requirement to enroll in the tournament, eligible games for the tournament, qualifying positions on the leaderboard, and the value of each point that determine the leaderboard ranking.
Empire.io Casino Games
With 4,500+ casino games, Empire.io has one of the most extensive game portfolios compared to some of its rival sites. And with its inception just recently, it is one of the reasons you will find players preferring to play games at Empire.io. The games are from top-tier providers, and the casino makes it easy for players to select games via categories easily on the landing page through the drop-down feature at the top. Popular categories on board include slots, live casino games, jackpot slots, baccarat, blackjack, roulette, table games, video poker, and video bingo.
Empire.io Casino’s game collection offers slots as the majority in diverse themes and innovative features. Besides the gameplay mechanics, they are visually appealing, with different storylines to accommodate everyone. Book of Dead, Legacy of Dead, Sugar Rush, Moon Princess 100, Gates of Olympus, Wolf Gold, and Gonzos Quest Megaways are some of the highly-rated slots at Empire.io Casino. Also in the mix are table games, where players will come across popular variants. For example, the casino offers 30+ blackjack, 25+ roulette, and 35+ baccarat titles. You can play games like Classic Roulette, Supreme Baccarat No Commission, and Blackjack Supreme here.
Those interested in video poker games will not have the best selection, with only two titles on the site, making it the least extensive selection. Only In Between Poker and Russian Poker games are available. But Empire.io Casino does not stop there. The site hosts other game types, like skill games, where you will have four (4) titles, including Fishing God, Alien Hunter, and Zombie Party. You can also try your luck on the 30+ video bingo games, 20+ casual games, 8+ multiplayer games, and 10+ lottery titles. Banana Bingo, Plinko, JetX3, and Keno Rush are each category’s top titles.
But a different set of Empire.io Casino players are interested in the authentic experience similar to what they would find in a retail casino. The site attends to them through the live casino product with 130+ live table game variants and game shows. Besides the game collection, the product allows them to interact with real dealers who would usually conduct the sessions. The games are streamed in real-time, with Empire.io Casino availing features like a live chat to let players communicate with each other. Top live dealer games include Lightning Roulette, Salon Prive Blackjack, Dragon Tiger, Baccarat Control Squeeze, and game shows like Crazy Time, Monopoly Live, and Mega Ball. Find the mentioned and more games from top-rated providers, including Evolution Gaming, Pragmatic Play, and BetGames.
Slots and software
Empire.io sources its game collection from 55+ software providers who offer 4,300+ slots. The game providers’ portfolio is impressive, where players can play titles from reputable providers and try slots from upcoming software providers looking to impress. Providers with the biggest contribution to the site include Microgaming, OneTouch, Pragmatic Play, Play’n Go, and Spinomenal. Each of the mentioned providers has 200+ titles available at Emire.io Casino. On the other hand, Neon Valley, Turbo Games, and Yolted are among the little-known providers contributing a few titles. The highlight is that you can choose the provider you prefer to select their titles. Empire.io Casino provides a drop-down feature on the landing page where you can select your preferred provider.
As stated, slots are the majority, with players served with classic and video slots offered with unique themes and features like Megaways, Buy Feature, and Jackpot. The jackpot feature allows you to get high maximum wins compared to regular slots. It gets better with popular jackpot slots where you can get life-changing wins. Empire.io Casino understands their popularity and, thus, places jackpot slots titles in a separate category for easy interaction. Headliners include Divine Fortune, Piggy Holmes, Great Rhino Deluxe, Pirate Gold, and Stampede.
Besides the features, Empire.io slots are available in different gameplay mechanics, with the casino allowing you to sort them via aspects like volatility, RTP, and hit ratio. These aspects are for players less interested in appearance but more in payout value, frequency, and bankroll management. In a nutshell, Empire.io Casino scores highly for making it easy for players to sort and filter games. Finally, a search button is at the top of the page, working perfectly for players with specific titles in mind. The search results are prompt, making it a preferred option.
But what happens if you want to spin your favourite slot and are not close to your desktop? Empire.io Casino ensures you can enjoy the gaming experience on the go. Like many online casinos, Empire.io Casino optimizes its website through HTML5 technology, ensuring you can instantly access the casino across multiple platforms, including a mobile phone. While no mobile app is available for download, you can use your mobile browser to access the casino and play the games. The site version does feel like an app, with content perfectly fitting the small screen and condensed to be accessed with a drop-down menu.
Software List
Deposit and withdrawals
As stated, Empire.io Casino is one of the top cryptocurrency casinos. Therefore, you would expect deposits and withdrawals to be mostly via cryptocurrencies. While this is true, Empire.io Casino offers an alternative option for players with no cryptocurrencies who prefer to transact in fiat currencies. Such players can deposit or cash out through Onramper. The platform will convert your fiat currency to your preferred cryptocurrency, allowing you to transact. Thus, you will not find banking options like Visa/Mastercard, PayPal, Skrill, Neteller, ecoPayz, Trustly, etc., in the cashier section at Empire.io Casino.
With the cryptocurrencies allowed, you will have instant deposit timelines and, while at it, instant withdrawals, provided you have a verified account. The popular cryptocurrencies supported at Empire.io Casino include Bitcoin, Cardano, TRON, Tether, Litecoin, and Ethereum.
The rule of thumb while transacting does not change. Players should always keep within limits at any gambling site, including Empire.io Casino. The minimum deposit limit is 10 USDT, with the casino not mentioning any maximum limit. On withdrawals, players can withdraw a minimum limit of 20 USDT without mentioning the maximum limit. However, Empire.io Casino does pay out a weekly amount of 250,000 USDT for players who grab winnings equal to or above 250,000 USDT.
Like the maximum deposit and withdrawal limits, the casino does not mention how fast the casino takes for players expecting to withdraw. Most cryptocurrency sites take up to 48 hours to process requests and allow instant withdrawals via cryptocurrencies. We would expect the same at Empire.io Casino. Finally, every transaction at Empire.io Casino is free.
| Payment method | Limits | Fees |
|---|---|---|
| Binance USD | 10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
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10 USDT - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
| Binance USD | 20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
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20 USDT - Unlimited | Instant | No |
Security and Licensing
Empire.io Casino operates via a license issued by the Curacao Government to the Echo Entertainment B.V. company. The Curacao license is popular globally, with several offshore sites holders of the license, but it is not highly rated when pitted against licensors like MGA and the UKGC. Reasons for this are the low license cost and the less strict verification checks carried out by the licensor before the issuance. It contrasts with MGA and UKGC licenses, for example, with a long verification process to approve the licenses, with strict verification checks carried out. But even while the license from the Curacao Government is not rated highly, players can be guaranteed legitimacy and fair games.
On security, Empire.io Casino ensures it remains a priority. Many legal online gambling sites provide the latest technology to ensure players enjoy a secure gaming experience. One is the SSL encryption technology to ensure the transmitted financial and personal information. Adding to it are the industry-leading firewalls, adding another security layer. You can expect that and more at Empire.io Casino.
| Licensed | |
|---|---|
| Curaçao eGaming License | 365/JAZ |
Customer Support
The customer support at Empire.io Casino is available 24/7, which is positive, especially for players with issues they want attended to. Issues are bound to come up on any online platform. With Empire.io Casino, they range from creating an account, verifying, claiming bonuses, and making deposits and withdrawals via fiat currencies, among other technical issues. If you need assistance, the first stop should be on the FAQ page offered on the platform. It is not the most comprehensive page, with some recurrent issues not handled from there.
This calls for you to use alternative options for assistance. The first option is email support, dealing with complex issues that may require as much as attaching documents. Unfortunately, it is not the fastest customer service option: live chat is. The live chat option is accessible 24/7 through the bottom-right widget. You can chat with an agent through the option, and with Empire.io Casino supporting multiple languages, this feature welcomes all players. The languages supported include English, French, Portuguese, Spanish, and German.
However, you will not find any phone support option in the customer service department. This is a big let-off to such a big platform.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Chinese, Japanese, Korean, German, French, Spanish, Portuguese, Thai, Vietnamese | No | [email protected] | Yes |
FAQ
You will find a loyalty program with seven (7) levels at Empire.io Casino. Each level has better benefits and rewards compared to the preceding one. The levels are Beginner, Fan, Expert, Master, Guru, Legend, and Hero.
You will need to reach out to the support team through email. Your email will be reviewed, and action will be taken.
Empire.io Casino is a cryptocurrency casino that supports various coins. They include BTC, mBTC, LTC, ETH, USDT, DOGE, and TRX.
It is easy to claim a bonus at the casino, provided you have a verified account and follow the terms and conditions. They include matching the deposit size, meeting wagering requirements, and using the bonus within the valid period.
Cryptocurrencies are known for their speedy transactions, an aspect available at Empire.io Casino. However, the site does not state how long it takes to process withdrawal requests, but we would expect it to be around 0-48 hours.
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