Casino Summary
Established
2018
Website
big5casino.com
Languages
English, German, Norwegian, Finnish
Currencies
Euro, Canadian Dollar, Indian Rupee, Japanese Yen, Norwegian Krone, Russian Ruble, US Dollar
Restricted countries
Afghanistan, Aland, Algeria, American Samoa, Andorra, Angola, Antarctica, Aruba, Australia +104 more
Owner
Condor Malta Ltd.
Affiliate program
Condor Affiliates
Pros and cons
  • Live dealer games are available
  • No maximum deposit limits
  • Top-tier software providers behind the games
  • Presence of a sportsbook
  • A wide selection of methods of replenishment
  • Availability of a mobile application
  • No phone number provided
  • High deposit limit attached to the welcome bonuses

Big5Casino Review

Straight from African savannas with its design, Big5Casino is one of the gaming companies that has dominated the offline gaming industry in the past and has since entered the online gaming industry. Debuting its online platform in 2018, Big5Casino has brought a unique gaming theme to those who love the wild. Besides the design, the casino hosts several products, including casino, live casino, and a sportsbook.

Big5Casino is a gaming operator owned and operated by Condor Malta Ltd., a company running other brands, including 24Bettle Casino, Casino Sieger, Rembrandt Casino, and b-Bets. Among the many reasons gambling fans prefer to play at any of the mentioned casinos is the reputable gaming license they hold from the Malta Gaming Authority (MGA) and the topping of a sportsbook product.

The casino has operated for a long time and has 25 years of experience in the offline gaming world. With longevity comes a solid reputation among members. Moreover, the operator’s transition into the online world has also seen top-notch services delivered, including a wide selection of games from top-tier software suppliers.

Big5Casino hosts a sportsbook product with pre-match and in-play betting options like all Condor Malta Ltd casinos. In addition, bettors can expect virtual sports such as V-Dogs, V-Horses, V-Tennis, V-Motor, and V-Basketball. The idea behind virtual sports is to offer computerized sports with realism aspects, including real teams and players. 

As stated earlier, Big5Casino sports a wild theme, featuring the big five game animals found in African savannas. They include lions, rhinos, elephants, buffalos, and leopards. And with all prey onsite, it is time for gambling fans to prey on all goodies. The main menu will be displayed at the top of the homepage, while the promo banners and game listings will be slightly lower. At the bottom will be other informational pages, including bonus terms, terms & conditions, security & privacy, support, and FAQ.

Big5Casino Bonuses

Pouncing of the prey begins with newbies receiving great welcome bonuses after making successful qualifying deposits. Both casino and sportsbook newcomers will have bonuses to claim. For example, Big5Casino’s new casino entrants will have two deposit bonuses to choose from. One dubbed ‘Buffalo’ consists of a cash prize, while the other consists of a cash prize and free spins. The cash prize will be a 100% match of the qualifying deposit, while they receive free spins in ten (10) days. Worth noting that the free spins will be eligible on specific slots: Starburst, Gonzo’s Quest, Finn and the Swirly Spin, Fairytale Legends: Hansel & Gretel, and Aloha. On the other hand, new sportsbook players will have a deposit bonus, where the platform matches the deposit 100% to offer a cash prize.

The minimum deposit required to activate the Buffalo casino welcome bonus is €20, while the other requires a €55 deposit limit. Other conditions to note are the 30x wagering requirements placed on the deposit and bonus. One highlight of Big5Casino is that one can still receive a payout, depending on the percentage of wagering requirements fulfilled. For example, a newbie can request 20% of the balance once they fulfil 20% of the wagering requirements.

Unfortunately, the fun ends there. As it stands, regular players have no bonuses in place. Unlike many rival sites, Big5Casino has no bonuses such as reload, cashback, or accumulator bonuses for sportsbook players. Moreover, Big5Casino lacks a loyalty program to award bettors for their loyalty.

Promotions

However, Big5Casino tries to compensate for the lack of bonuses through one Drops & Wins promotion tailored to award slot lovers and live casino players a share of monthly cash prizes. Moreover, the tournament hosts 96 weekly competitions (roulette, blackjack, baccarat, and mega wheel) with a weekly prize pool in place. The mechanics of the tournaments include players betting on qualifying games, consecutively recording wins, and having a share of the prize pool for those with the highest point total value. One critical condition to keep an eye on is the minimum bet on the different tournaments on board. 

Big5Casino Games

The range of casino games at Big5Casino is impressive. On the homepage, bettors will access the slots section with other categories under the casino section. They include blackjack, poker, baccarat, roulette, scratch cards, and video poker. Slots have the highest contribution to the games library, which explains why Big5Casino places them in a different section. Bettors can select their slots based on their provider, animal theme, or jackpot feature. In addition, the interface allows gambling fans to view new, popular, and favourite slots. The most popular selections include Caishen’s Cash, Big Bass Bonanza, Book of Dead, and Wolf Gold

The other categories include table & card games, providing a complete selection of roulette, blackjack, and baccarat variants, plus an impressive collection of poker titles such as Casino Hold’em, Ultimate Texas Hold’em, and Caribbean Stud Poker. Those wishing to try video poker games can hop into the video poker category to access a good range of titles such as Joker Poker, Deuces Wild, Turbo Poker, and Magic Poker. Big5Casino also hosts several scratch cards, bingo, and keno titles, the fewest in the library. Balloons, Break the Ice, and Diamond Rush top the scratch card games category.

The ‘Live Casino’ section at the main menu opens up a window for live games. There is a collection of live blackjack, baccarat, and roulette variants, besides other games such as Craps Live, Dragon Tiger Live, Dream Catcher, and Crazy Time. A major highlight is that the games incorporate all types of players, whether small-stake or high-stake, with some taking €0.10 as the minimum stake. And with NetEnt, Evolution Gaming, and Pragmatic Play powering the section, bettors can expect high-quality graphics on the streamed games while enjoying features such as chatting with friends and interacting with real croupiers.

Available games

Slots and software

Big5Casino partners with about 60+ top-tier software providers found under the ‘Slots’ section under the ‘Providers’ category. The selection has seen more input from big names such as Play’n Go, Wazdan, Red Tiger Gaming, iSoftBet, Pragmatic Play, and NetEnt. Big5Casino ensures that its game selection presents enough prey for its users to prey on. For this reason, the casino hosts one of the complete gaming portfolios in the industry. But, even so, Big5Casino’s attention on slots is not to be underestimated. Besides the thrilling old-school classic slots and the feature-laden video slots, the operator hosts a separate ‘Jackpots’ category for slot lovers interested in huge grand prizes.

The category displays a good list of fixed and progressive jackpot slots and goes further to allow gambling enthusiasts to try them for free without registration or deposit requirements. Divine Fortune, Mega Moolah, Lucky Leprechaun, and Wolf Gold are the highest-rated jackpot slots. 

As easy as it is to find jackpot slots, it is easy to find other games. Big5Casino allows sorting of games by sections, providers and adds a search function into the mix. The option serves those players with specific games. It is a time-saving sorting tool since one cuts the chase of scrolling through all the games. However, Big5Casino is short on options like the A-Z function and other filter tabs, as seen in some rival sites. 

Big5Casino also excels on its flash games that are playable without any download. This is a crucial ingredient for those wishing to wager on other devices. And with the website using HTML5 technology, it becomes even easier for users to wager on the move. In short, one can access their Big5Casino account on their mobile devices through browsers such as Chrome, Opera Mini, and Safari.

Software List

1x2gaming 2by2 Gaming 4 The Player Ainsworth Alchemy Gaming All41 Studios Apollo Games Betsoft Big Time Gaming Booming Games Crazy Tooth Studio Dice Lab Dreamtech Gaming Electric Elephant +50

Deposit and withdrawals

Big5Caino entices its users with 20+ deposit and withdrawal options that guarantee easy, fast, and secure transactions. They include Visa/MasterCard, Neteller, Skrill, PaySafeCard, Instadebit, Interac, Trustly, and Bank Transfer. As stated, bettors are in for instant deposits.

One drawback is that the comprehensive banking section lacks cryptocurrencies for those interested in Bitcoin, Tether, Ethereum, Litecoin, and Dogecoin.

Big5Casino sets the minimum deposit limit at €20, with no maximum deposit limit. On withdrawals, the operator first requires that each member verify their account before submitting a withdrawal request. The minimum withdrawal amount is €20, while the maximum amount to withdraw is:

Monthly: €5,000

The operator looks to process every request within 12 hours before releasing funds. The fastest avenues to receive funds include Neteller, ecoPayz, and Skrill.

Finally, every transaction at Big5Casino is devoid of a charge.

Payment method Limits Fees
VISA 20.00 EUR - Unlimited No
MasterCard 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
PassNGo 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Safety Pay 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Mister Cash 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
MuchBetter 20.00 EUR - Unlimited No
CashtoCode 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Dotpay 20.00 EUR - Unlimited No
TrustPay 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
QIWI 20.00 EUR - Unlimited No
PaySafe 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
Siirto 20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
20.00 EUR - Unlimited No
+21
Payment method Limits Time Fees
20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
MuchBetter 20 - 5 000 EUR Up to 2 Business Days No
20 - 5 000 EUR Up to 2 Business Days No
Boleto Bancario 20 - 5 000 EUR Up to 2 Business Days No
QIWI 20 - 5 000 EUR Up to 2 Business Days No
+5

Security and Licensing

Big5Casino runs its operations under a license issued by the Malta Gaming Authority. The licensor is one of the highest-rated for how well it runs and regulates all its licensees. Moreover, bettors are guaranteed fairness, with the licensor mediating any legitimacy issue between the casino and the customers.

Secondly, the Big5Casino guarantees security for all details and ensures all information is kept private. One significant aspect in place to provide 100% security is SSL encryption technology to encrypt every detail.

Licensed  
Malta Gaming Authority MGA/B2C/340/2016

Customer Support

Are you looking to contact Big5Casino’s customer support team for the account, bonuses, deposit & withdrawals, games, and technical inquiries? You can reach the 24/7 available team in multiple languages and avenues. The languages supported include English, Suomi, and Norwegian. Punters are encouraged to first look for solutions on the FAQ page before going for other alternatives.

The first alternative is live chat, with the widget located at the bottom right. Using the option will require a member to enter their email and the message. Other alternatives include a contact form and email support. Unfortunately, Big5Casino has no phone support provided for its users.

Language Phone Email Live Chat
English, German, Norwegian, Finnish No support@big5casino.com Yes
4.0

Summary Rating

FAQ

Can I have several gaming accounts at Big5Casino?

The casino allows a member to open a single account on their platform. If a player has two or more accounts, Big5Casino reserves the right to close the accounts and cancel transactions, bets, winnings, and bonuses.

How do I close my account at Big5Casino?

Big5Casino requires those wishing to terminate their accounts to email them requesting closure and provide reasons for closing their accounts. 

Does Big5Casino have a loyalty program?

Currently, members at Big5Casino will not have a loyalty program. However, this might change, considering many rival sites provide the programs.

Can I play Big5Casino on my phone?

You can play Big5Casino games on your phone, either by downloading an app or through browsers.

What are the wagering requirements at Big5Casino?

The wagering requirements are 30x on the deposit and bonus. However, you can request a payout depending on the percentage of fulfilled wagering requirements.

Players Reviews

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