- Huge collection of slots
- Licensed and regulated by three gaming authorities
- Daily promotions
- Games from 62 providers
- Quite high wagering requirements for bonuses
- No 24/7 customer support or live chat
Bacana Play Casino Review
Bacana Play Casino was established in 2019 and has quickly climbed the gambling industry ranks to become one of the best. The site is operated by SkillOnNet, Ltd., which operates 20 other online casinos including industry giants such as PlayOJO and QueenVegas Casino. The casino is focused on slots and table games, as it doesn’t offer sportsbook or poker platforms.
The site is built using a responsive design, making it an excellent choice for mobile users. As for the colors, white, red, and orange make up the palette. Functionality is great, as all the sections can be easily browsed and loading times are short.
Bacana Play Casino Bonuses
As a welcome gift, new players will receive a full match to their deposit up to $100 as well as 25 free spins to go alongside the bonus funds. The minimum deposit to be eligible for the offer is $10. If we are being realistic, the wagering requirements are incredibly high at 60x for both the bonus and free spin winnings. That is a big drawback for Bacana Play Casino.
Regular players can benefit from the VIP club, which consists of 6 levels: bronze, silver, gold, and platinum, as well as diamond and red diamond which are accessible only by invitation. Rewards include free offers, access to exclusive events, challenges, and more.
Promotions
Bacana Play Casino features a great and innovative type of offer called Daily Picks. This is a page where you can get access to all kinds of new offers that change every day. On top of these, there also are discounted spin packages and a crazy deposit offer that awards free spins for a whole year credited in installments of 10 each week.
The wagering requirements are 30x for both the deposit and bonus funds, while the 60x playthrough attached to the welcome offer applies to the free spins from this offer too. There also is a series of tournaments you can access for a chance to win extra rewards.
Bacana Play Casino Games
There are more than 3,000 games to choose from and they are neatly organized so you can easily find what you’re looking for in seconds. The biggest category is (as expected) the one containing all the slot games, while the smallest one is the roulette section. You can also find various other table games. The categories can be accessed by using the side menu options.
Slots and software
The games are provided by 62 software developers with the biggest being Microgaming, which at the time of this writing offers 257 titles. There are around 2,900 slots in total and you can use the sorting options to quickly browse through them. Jackpots and daily jackpots are featured in their own separate sections as well.
You can sort by provider, volatility level, theme, features, symbols, number of paylines, number of reels, minimum, and maximum bet. We have never seen such a sorting system so Bacana Play Casino earned lots of points in our eyes.
As expected from such an amazing online casino, mobile play is also included. All games can be accessed from a mobile device and played in your device’s native resolution thanks to the site’s responsive design. Just make sure you’re using an HTML-5 compliant browser and you’ll be good to go. You can also download the dedicated Android and iOS apps for an even better mobile gambling experience!
Software List
Deposit and withdrawals
Bacana Play Casino accepts all major payment methods including credit/debit cards and bank transfers. The most popular options are eWallets like Neteller and Skrill but you can deposit money with PaySafeCard, Sofort, and an array of other means. Unfortunately, deposits by cryptocurrencies aren’t accepted. Crediting is instant.
The minimum deposit is €10 while the maximum can be set by the user by visiting his account’s page. You will be asked to provide some identity verification documents during registration and Bacana Play Casino can also ask for extra verification documents at their discretion.
The minimum withdrawal is €20 and the maximum per transaction is €5,000 while the most you can withdraw per month is €10,000. Processing takes up to 24 hours and the fastest method is eWallets that can take up to a day. Card payments and bank transfers take between 2 to 7 business days. Fees may apply to some payment methods.
The accepted currencies are AUD, CAD, CHF, EUR, GBP, and USD.
| Payment method | Limits | Fees |
|---|---|---|
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
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10 EUR - Unlimited | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | 2-7 Business Days | No |
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20 - 5 000 EUR | Instant - Up to 24 hours | No |
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20 - 5 000 EUR | Instant - Up to 24 hours | No |
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20 - 5 000 EUR | Instant - Up to 24 hours | No |
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20 - 5 000 EUR | Instant - Up to 24 hours | No |
Security and Licensing
Bacana Play Casino is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Danish Gambling Authority. The fact that the casino is licensed to operate in the UK is proof of how serious it takes user safety. Additionally, the RNG of the games is tested to be provably fair by renowned third parties. Data is protected by SSL digital encryption.
| Licensed | |
|---|---|
| Malta Gaming Authority | MGA/CRP/171/2009/02 |
| UK Gambling Commission | 39326 |
| Danish Gambling Authority | 16-1066791 |
Customer Support
Before trying to reach customer support, you should take a look at the FAQ section as well as the terms and conditions page. Links to underage- and compulsive gambling–related helplines and organizations are also offered.
If you still need help then you can contact the customer support team via the live chat which operates from 6 in the morning until midnight. You can also reach them via email or telephone. Besides English, the website can be browsed in German, Finnish, Norwegian, and Danish.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Norwegian | +1 647 724 4691 | [email protected] | Yes |
| Portuguese | +55 2135000129 | [email protected] | Yes |
| German | +49 8938034212 | [email protected] | Yes |
| Finnish | +35 8931582050 | [email protected] | Yes |
| Danish | +45 898 73 222 | [email protected] | Yes |
FAQ
Yes, the casino is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Danish Gambling Authority. On top of that, the games are provably fair as their RTP is tested by renowned third parties. All personal details and funds are protected by SSL digital encryption.
Unless stated otherwise, bonus funds and free spin winnings are subject to a 60x wagering requirement.
After the 24 hour processing time, withdrawing takes up to 1 hour for eWallets. Banking and credit card transactions take 2-7 business days.
The site is owned and operated by SkillOnNet Ltd, which operates 20 other online casinos such as PlayOJO and QueenVegas Casino.
Yes, Bacana Play Casino supports AUD, CAD, CHF, EUR, GBP, and USD.
You can contact customer support from 6 AM to 12 AM via live chat, email, and telephone.
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