- A high number of slot games
- Phone support provided
- Live dealer games are available
- Lucrative bonus offers
- Live chat support is available 24/7
- Cryptocurrency payments allowed
- Top-tier software providers behind the games
- High wagering requirements on the bonuses
- Slow withdrawal processing from 72 hours
- No VIP program
Jazzslots Casino Review
Jazzslots Casino opened its virtual doors in 2023, joining the growing list of newbie casinos looking to make their names in the broad market. The casino hosts top-quality games, high-value bonus offers and tournaments, dedicated customer support, and an extensive list of secure banking options. Below is an unbiased review of the casino.
Having operated for less than a year, the casino is still in its early days to grade its reputation in the long term. However, the platform checks some boxes, making it a reputable brand. They include a partnership with respected studios that provide fair and tested games with certifications, its license from the Curacao government, and the high-level security guaranteed on information on the platform.
Customers can only enjoy slots, table games, jackpots, poker, and live games at the casino. Unlike its sister site, BiamoBet, Jazzslots Casino does not offer a sportsbook product. However, this might change, considering the casino is still in its early days.
Jazzslots Casino is customer-oriented, looking at the user-friendly interface themed on music, specifically Jazz music. It ensures novices and experienced users easily interact with the site. Landing at the homepage, one will find the menu option at the top left corner, with the center dominated by promo banners and top game options and the bottom containing informational pages like affiliates, privacy policy, T&Cs, FAQ, game rules, and fair play.
Jazzslots Casino Bonuses
Jazzslots Casino is generous in its bonus section. However, the bonus offers are currently tailored to newbies, with the casino yet to provide bonus offers for existing members. Three welcome bonus types await regular players, crypto users, and high-rollers. Regular newbies will enjoy a welcome package on the first three deposits, where Jazzslots awards bonus cash and free spins. The first deposit will receive a 125% match-up, with the casino matching the second and third by 88% and 100%, respectively. Cryptocurrency users enjoy a welcome crypto bonus offer, with the casino matching their deposit by 200%. Finally, the high-rollers will have a VIP treatment, with the casino matching their first deposit by 60% to activate bonus cash.
As is standard, the bonus offers are subject to certain conditions that players should adhere to. For instance, the minimum deposit needed to activate the regular welcome bonus is €10 for the first deposit, with the second and third deposit limits at €20. The minimum deposit for the crypto welcome bonus is €10, while the minimum deposit for the high-roller bonus is €500. Besides the deposit limits, the bonus offers are subject to wagering requirements that Jazzslots Casino sets between 40x-50x. While the deposit limit is fair, we felt the wagering requirements were high than average, especially the 50x.
As mentioned, Jazzslots Casino is yet to provide bonus offers to existing customers. This is one of the major downsides and a section that needs immediate improvement to help retain the registered members. Usually, we would expect to find bonus offers like cashback bonuses, reload bonuses, special bonuses, and a VIP program. The platform is yet to include any.
Promotions
The casino compensates for the missing existing customer bonus offers with tournaments. Jazzslots Casino offers an average of 1-2 tournaments, with winners taking home cash prizes or free spins on the prize pool. At the time of writing, we found one ongoing contest: Slot Symphony.
The rules governing these tournaments remain similar across multiple sites. A player must meet the bet limits to enter the tournament, play qualifying games, earn points, rank on the leaderboard, and claim prizes depending on the leaderboard position when the tournament ends. Similarly, there are conditions to adhere to, including the minimum bet limits that differ per tournament and wagering requirements, if any.
Jazzslots Casino Games
JazzsSlots Casino boasts a vast collection of games under its portfolio. Customers can find 1500+ games, with the popular game types categorized for easier access by members. After stepping onto the menu section on the homepage, users will find a collection of slots, table games, live games, and jackpot slots. Meanwhile, players interested in the most famous and recent releases can find them under ‘Popular’ and ‘New’ games.
As the name suggests, slots are the most extensive at Jazzslots Casino, with over 800 titles available. Slot lovers will find a blend of classic, video, and jackpot slots they can play for free or real money prizes. They will find titles served in diverse reels, paylines, themes, and features. Popular slots like Extra Chilli Megaways, Bigger Bass Bonanza, Bouncing Luck, Trinity Reels, Book of Helios, Gemini Joker, and Primal Wilderness are the headliners in the portfolio.
Jazzslots Casino also caters to its other players looking to enjoy table games. They are under a separate category, with roulette, blackjack, baccarat, and poker variants available. They include European Roulette, Classic Blackjack, Baccarat, 9 Pots of Gold Roulette, European Roulette Low Stakes, Video Poker, Aces & Faces, Oasis Poker, and Three Card Poker Deluxe. A highlight of these games is that they feature different bet sizes for players with big pockets and those with a tight budget. Jazzslots Casino also provides a small number of specialty games but does not categorize them separately. Members must use the search tab to find titles like Keno 10, Fast Keno, Hi-Lo, and Solitaire.
Under the ‘Live Casino’ category, the casino hosts 100+ fascinating live games for members seeking an immersive gaming experience. While the section contains a few titles, consumers will still find live roulette, blackjack, and baccarat variants besides live poker games. Some famous titles include Baccarat First Person, Dragon Tiger, Casino Hold’em Live, Auto-Roulette VIP, Platinum Blackjack, and Super 6 Baccarat. While at it, gamers enjoy interacting with live dealers in real-time and engaging with other players through a video chat feature.
Slots and software
With multiple prominent game providers like NetEnt, Microgaming, Ezugi, Playson, Evoplay, Fugaso, Booming Games, and Betsoft behind the games, users can expect a broad range of slots. These providers blend quantity and quality, ensuring registered members enjoy a thrilling gaming experience at the casino. On quality, these providers ensure different game mechanics from crisp graphics, exciting soundtracks, captivating storylines, and aspects like multiple themes and innovative features. And like other gambling sites, Jazzslots Casino allows users to filter slots via a provider list. But it differs from the usual checking of the preferred provider. Instead, they will have to search for the provider’s name to have their games revealed.
For example, if one player searches for NetEnt, they will have a tailored list of slots to enjoy, including top slots. They include Starburst, Dead or Alive II, Gonzo’s Quest, Fruit Shop Megaways, Piggy Riches, and Jumanji. The other option to filter slots is through features, and while Jazzslots Casino is not big on this option, slot lovers looking to win big can try those titles under the ‘Jackpot’ category. Some notable jackpot slots include Hearts Desire, Buffalo Power, Wolf Power, Golden Dragon Inferno, Rags to Witches, and Irish Potluck. Despite not being categorized separately, slot lovers can find slots with a Megaways feature. They include Divine Fortune, Jingle Ways, NFT Megaways, Wild Wild Riches, and Mammoth Gold.
And one major highlight is that the slots mentioned above and other games at Jazzslots Casino are accessible on mobile devices. This is thanks to the HTML5 technology utilized by the casino to optimize the website for instant access without any additional plug-ins or software required. The user interface remains friendly with no congestion despite the reduced screen sizes. Each game loads fast, and besides playing the games, the mobile site version allows members to access other services like banking and customer support. Unfortunately, Jazzslots Casino is yet to introduce an app version.
Software List
Deposit and withdrawals
Casino users at Jazzslots can enjoy various payment modes. The modes offer secure transactions making them reliable to different gamblers interacting with the casino. They include popular credit/debit cards, prepaid cards, e-wallets, and bank transfers. Notable ones are Visa/MasterCard, Astropay, Skrill, and Neteller, guaranteeing instant deposit timelines.
Cryptocurrency users can also transact at Jazzslots Casino via crypto coins. Some notable ones are Ethereum, Bitcoin, Tether, and Dogecoin.
As is standard with transactions at gambling sites, every customer should keep within the deposit and withdrawal limits. For instance, Jazzslots Casino sets the minimum deposit limit at €10 but is unclear on the maximum deposit limits. On withdrawals, Jazzslots Casino has a minimum withdrawal limit of €10, and they set the maximum withdrawal limits as shown below:
- Per week: €5,000
- Per month: €15,000
But before the first withdrawal, registered members must verify their accounts. Jazzslots Casino will require one to provide proof of identity, address, and proof of ownership of the banking method. After verification, they can withdraw funds, with those with funds above €1,000 being processed within seven days compared to those below €1,000 receiving funds after 72 hours. After the finance team processes and releases funds, users withdrawing through cryptocurrencies and e-wallets like Skrill will receive the funds almost instantly.
In conclusion, the casino charges no fees on any withdrawal or deposit.
Security and Licensing
On licensing, the casino operates legally. Jazzslots Casino operates via a license issued by the Netherlands Antilles regulatory body. However, their license is cheaper than a UKGC or Malta Gaming Authority license. This is because UKGC and MGA bodies provide strict rules and verification checks to protect consumers. That notwithstanding, customers have no reason to panic while dealing with the casino since it guarantees legitimacy. In essence, dealing with a licensed platform is better than dealing with a platform without a license.
On security, Jazzslots Casino spares no effort regarding information security. The casino employs the latest SSL technology, ensuring information on transmission is encrypted to avoid unauthorized access. Customers can also set two-factor authentication for added security of their accounts. It does not end here. The casino endorses healthy gambling by providing tools that ensure consumers gamble responsibly. Some of these tools include deposit limits and providing links to five websites that could assist consumers with a gambling addiction.
Licensed | |
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Curaçao eGaming License | 8048/JAZ |
Customer Support
While interacting with the casino, several issues may arise. They could be issues with registration, bonuses not being awarded, profile verification problems, or game technical errors. If you encounter these issues, you can access customer support service to help sort out the issues.
The first stop is the Jazzslots Casino FAQ page. This should be the first stop one should visit. It is accessible in English, Russian, Italian, and Portuguese. The page features comprehensive information on issues that regular customers go through daily. If the team does not handle your problem in the FAQ section, you can contact support through alternative options. The first option is live chat support, accessible via a widget at the bottom right-hand corner. The other is phone support through a number in the ‘Support’ section. Both options are perfect for users with urgent issues needing instant replies.
But those without distressing issues or comprehensive issues can opt for email support. While it is not the fastest, the support team guarantees a response within 24 hours. While using this option, you must input your name, email address, subject, and issue.
Language | Phone | Live Chat | |
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English, Russian, French, German, Ukrainian, Arabic, Czech, Danish, Spanish, Finnish, Italiano, Japanese, Norwegian, Polish, Swedish, Thai, Turkish, Hindi, Greek, Portuguese, Azerbaijani | +35725057626 | [email protected] | Yes |
FAQ
Simple. Once you make a deposit, the total amount deposited appears in the balance segment of your account. Login into your account and check the section after loading your deposit.
Game loading speed solely depends on the internet connection or a technical issue. If your internet connection is perfect, you may have to clear the cache or restart your device. If the problem persists, contact the support team for assistance.
Click the sign-up option at the top of your page and fill in the registration form with your accurate information. You will then verify your account through the link sent to your email. After that, you can deposit, claim bonuses, and play games.
Yes. The casino utilizes HTML5 technology to optimize its website, allowing you to play games on your mobile. However, Jazzslots Casino does not feature a dedicated app at the moment.
Log into your account and click the cash-out button at the top right-hand corner of the webpage. You will then choose your preferred banking option and enter the withdrawal amount. Complete your withdrawal process and wait for the banking team to process your request.
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