Casino Summary
Established
2005
Website
casinoroom.com
Languages
English, German, Finnish, Norwegian, Swedish, Hungarian, Spanish
Currencies
Euro, Canadian Dollar, Norwegian Krone, Swedish Krona, New Zealand Dollar, Indian Rupee
Restricted countries
Afghanistan, Algeria, American Samoa, Angola, Antarctica, Anguilla, Aruba, Antigua and Barbuda, Bahamas +180 more
Owner
Ellmount Entertainment Ltd
Affiliate program
Ellmount Affiliates
Pros and cons
  • Online since 2005
  • Excellent reputation
  • Solid collection of casino games
  • Fast withdrawals
  • Excellent VIP offers
  • Win limit on no deposit bonuses

Casino Room Review

Casino Room online casino has been online since 2005, making them one of the oldest casinos. They have maintained an excellent reputation throughout the years, and although the casino itself hasn’t grown hugely they’ve always retained their reputation as a quality place for gaming. Players are sure to enjoy their experience on the site, whether that is spinning slots, contacting customer service or enjoying the benefits of the bonuses offered.

Casino Room is operated by Ellmount Entertainment, which also runs High Roller online casino. They have decided to concentrate all of their expertise on these two brands, which makes both casinos enjoyable and professional places for players to enjoy slots and other games.

Despite being a casino of considerable age, Casino Room has managed to hold its reputation at a high level throughout the years. There are very few complaints, if any at all, and these are usually resolved fast by the team. If you’re looking for a casino that treats their customers that much better than any other casino, then Casino Room is your best choice.

The site offers bingo, scratch cards and live casino on top of the usual spin slots. All of these are accessible via the same site and interface.

Casino Room is a well-designed, minimalistic site, meaning that everything is always only one click away. It works wonderfully on desktops and mobile devices, with a user  interface that allows you to get to the spins as fast as possible.

Casino Room Bonuses

For first-time players, free spins and bonus cash are typical  bonuses, and that applies at Casino Room as well. These bonus packages are quite standard, though usually, you can decide whether it’s free spins or bonus money that you’re after. There are plenty of other promotions for loyal players too.

Casino Room used to have a very high wagering requirement, which apparently once upon a time was as high as one hundred times your bonus amount, but this has since been done away with. Today you need to wager your bonus win 35x to cash out. This applies both to bonus money and free spins. On no-deposit bonuses there is a maximum win of €100 or equivalent.

Regular players can get their hands on unique bonuses, which will usually be offered to the players at Casino Room via emails or other contact methods. Make sure that you are receiving emails from the casino in your inbox so you don’t miss them in your spam folder!

The site also has a loyalty program that is based on activity and missions. You will earn points as you fulfil the missions and tasks the casino has laid out for you, you earn points and these will then result in unique bonuses or offers. 

Promotions

It’s hard to say how often and what kind of promotions and offers Casino Room runs with, as these tend to depend on how much you play at the site. In other words, the promotions at Casino Room are unique and tailored to each player or player group. One downside is that the casino doesn’t really offer tournaments or other similar promotions.

The terms and conditions for these are usually quite good, even if they are nothing out of the ordinary. Bonuses and promotions are not the main reason to experience what Casino Room has to offer, they just add a little bit of fun to all of it. However, should you reach the highest levels of the VIP-scale, then you can expect some truly unique bonuses like holidays and other gifts.

Casino Room Games

Casino Room is pretty much dedicated to standard casino gaming; you won’t find betting, sportsbooks or other such things at this site. On the other hand, slots, table games, scratch cards and progressive jackpots are plentiful.

To further enhance the selection of table games Casino Room has also added live casino to their selection. These live games are offered by two providers: Evolution Gaming and Pragmatic Play. You will find all the table games you’ve ever dreamt of, as well as several specialty games that ensure your live gaming experience is as extensive as possible.

As the game selection is limited to casino games you can be certain to find whatever you’re looking for through the simple interface. The casino lobby will present you with a selection of different pages, which further break down different game types. You won’t get lost in an abidance here, even though it does exist.

Available games

Slots and software

There are about ten different developers at the site, including those providing live games. Some of these are big names like Microgaming and Net Entertainment, whilst others are lesser-known speciality producers like Aristocrat. The collection is heavy on classic slots and mobile slots, though you will find plenty of other games to spin too.

You’ll find a separate section for jackpots, which comes with a pretty decent, though not very extensive selection of progressive jackpots. Here Casino Room has clearly gone for quality over quantity. There are also Megaways games with massive wins, and a collection of daily jackpots and must-drop progressive pots.

As the collection of games isn’t as extensive as on some other big sites, the site doesn’t offer all possible tools for navigating the selection of games. The simple categories as well as the search function is sufficient to find your way around the site. All of this is clearly aimed more towards ease of use and mobile devices.

For a bit of unique gaming, Casino Room offers Slingo Games, which are a combination of bingo and slot games.

These, together with scratch cards and live casino give a nice respite for whenever you get tired of spinning slots. Overall, you won’t lack games to play at Casino Room.

Software List

Deposit and withdrawals

Casino Room has a pretty minimalistic selection of deposit and withdrawal methods. However, credit cards, online banks and e-wallets are more than enough for the needs of most players. This also ensures that withdrawals and deposits are quite fast. But if you’re looking for cryptocurrencies or other exotic casino payment methods, you’ll be left wanting.

The maximum withdrawal is €10,000 or equivalent in a seven day period and €30,000 in a 30-day period. The minimum withdrawal is €10, and the minimum deposit is the same. Players are required to go through the verification procedure when making withdrawals.

Casino Room seeks to process all withdrawals within 24 hours from their end. This typically means that you will receive your money within minutes once the withdrawal has been accepted. However, in some cases, such as with credit cards, the process takes a bit more time.

The player usually doesn’t have to pay fees for withdrawals or deposits, but this might change in some cases. If fees are levied, this will be clearly notified when either withdrawing or depositing.

Payment method Limits Fees
VISA 10 EUR - Unlimited No
MasterCard 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
Swish 10 EUR - Unlimited No
MuchBetter 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
MiFinity 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
+11
Payment method Limits Time Fees
VISA 10 EUR - Unlimited 1-5 Business Days No
MasterCard 10 EUR - Unlimited 1-5 Business Days No
SEPA 10 EUR - Unlimited 1-2 Business Days No
Swift 10 EUR - Unlimited 3-5 Business Days No
10 EUR - Unlimited Up to 2 Business Days No
10 EUR - Unlimited 1 Business Days No
10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 24 hours No
MuchBetter 10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 24 hours No
MiFinity 10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 24 hours No
10 EUR - Unlimited Up to 2 Business Days No
+10

Security and Licensing

Casino Room used to hold several licenses, such as the Maltese Gambling license, UK license and Curacao license. Today they operate with a Maltese Gaming license and Swedish Gambling Authority. It is one of the most trustworthy licenses, and guarantees that your information, your money and your rights are always protected.

The site itself is secured with the typical SSL license, ensuring that all communication between your chosen device and the casino site is always encrypted and protected. There are relevant sections for responsible gaming, ensuring your safety on that front too.

Licensed  
Malta Gaming Authority MGA/B2C/202/2011
Swedish Gambling Authority 2018:1138

Customer Support

Casino Room online casino offers support via live chat, phone and email. Phone support has been done away with in the majority of online casinos today, so if it’s something you’re after then Casino Room is one of the rare casinos left offering this.

There aren’t many issues that can pop up on the site, as it functions like a simple website. Mostly users are going to contact the support to verify their account, to ask if they have an account, or in case they have forgotten their password, or they have issues with bonuses. All of these are dealt with fast, especially when using the live chat feature. You don’t need an account to contact the team.

Customer service at Casino Room is usually available in English, 24/7 in at least one of the methods mentioned above. Other languages might be available at times; however English is the main support language.

The FAQ section at the site isn’t particularly extensive, only answering a few of the simplest questions. On the other hand, there are other articles as well as a popular blog to help you along. Overall, the customer service experience at Casino Room is pretty good, which is reflected by the fact that there are no major complaints about the site.

Language Phone Email Live Chat
English, German, Finnish, Norwegian, Swedish, Hungarian, Spanish +35 8248 090 186 support@casinoroom.com Yes
4.0

Summary Rating

FAQ

Which languages are available at Casino Room?

English, German, Finnish, Norwegian, Swedish, Hungarian and Spanish. These are the languages that the casino site itself can be used in, but it does not mean that customer support is always available in the same languages at Casino Room.

How do I register an account at Casino Room?

It’s quite a simple process. You will need to use your email as well as personal details after clicking “Sign Up”. The player will also need an active phone number in order to finish the registration process.

Can I play live casino games at Casino Room?

Pragmatic Play and Evolution Gaming are two of the biggest live casino game providers. Both are available at Casino Room, ensuring that you have all the possible variations of table games and game shows to try out, complete with professional dealers and hosts.

How long does it take to get my withdrawal from Casino Room?

Assuming you have verified your details, processing withdrawals should take no more than 24 hours. In most cases it will be considerably faster. Further delay might be caused by your chosen payment method, but usually the transfer should take mere minutes.

Is Casino Room available on mobile devices?

Yes, the site works on all mobile devices that come with a normal modern web browser. There is no need for downloads of any sort, as the casino takes advantage of latest technology. Furthermore, on mobile devices the site automatically adjusts to the smaller screen size, as do the games.

Players Reviews

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