Casino Summary
Established
2014
Website
casinoheroes.com
Languages
English, Swedish, Finnish, German
Currencies
Euro, Swedish Krona
Restricted countries
Argentina, Australia, Belgium, Bulgaria, China, Colombia, Cyprus, Czech Republic, Estonia +19 more
Owner
Hero Gaming Limited
Sister Sites
Speedy Casino, Simple Casino
Affiliate program
Hero Affiliates
Pros and cons
  • Only available for selected countries
  • Over 800 games from leading developers
  • Original and unique loyalty bonus program
  • Not speediest withdrawal times around
  • Live chat service not available 24/7

Casino Heroes Review

Launched in 2014, Casino Heroes is unquestionably one of the more unique gambling sites you can come across online.

Operated by Hero Gaming Limited, it is one of several sister casino sites, which include Simple Casino, Speedy Casino and Betser. While all of these are top casinos, they lack the originality which is found at Casino Heroes.

That originality primarily comes from this site’s decision to have a loyalty club where you can take a character and engage in “Boss Fights” to win sweet prizes. This spans three adventure-filled islands, rich with treasure and rewards. We will look closer at that in a moment, though.

Casino Heroes is about online casino gaming, pure and simple. There are no sideshows or distractions such as sports betting or poker to contend with. However, live dealer casino games are worked into the betting site’s design. That design also encompasses a mobile-friendly setup, so you can enjoy spinning the reels of top slots (for free and real money) on the go without the need for cumbersome apps and casino software.

Learn more about the mobile-friendly, extensive, and fun-filled Casino Heroes as we dive deeper into our review.

Casino Heroes Bonuses

Casino Heroes kicks things off with a welcome bonus. Curiously, the welcome bonus at Casino Heroes is worth substantially less than you would expect to see at rival casinos. On the upside, this bonus has exceptionally low minimum withdrawal limits and fair wagering requirements.

Casino Heroes is a big believer in dishing out top rewards to its regular bettors but does not tend to do so via monthly specials or re-deposit offers. Instead, Casino Heroes opts to do so via its loyalty program. 

After choosing an avatar, you can journey across three magical islands. You will lead your avatar through epic boss battles to win prizes. Each island consists of a series of goals, challenges, and objectives. Complete these, and you will complete the island, where you can square off against a boss. Every region is also laden with mystery treasure bags, and these contain top rewards, promos, and prizes. Players at Casino Heroes can check their progression through the islands via progression meters.

Along the way, Casino Heroes members can collect rubies for playing games. These can be accumulated and then used in the Ruby Store to purchase goodies. Those may include free spins on top slots, small cash bonuses or anything in-between. As this is such an extensive loyalty program, we urge our readers to head to the loyalty pages at Casino Heroes to learn more about the ins and outs of this extensive program. If you are looking for a touch of originality with casino rewards, then you will find few online casinos delivering the goods quite like this site.

Promotions

Tournaments and competitions are something of a mixed bag at Casino Heroes. Officially, the website does not run competitions such as these. However, we all know that this is not true. Instead, challenges, tournaments, and the like can be regularly found inside the island challenges. Again, this means that you are going to want to head to the promotions page to find out more information about these.

Casino Heroes Games

Casino Heroes has over 800 different games for you to play. These are neatly divided into easy to navigate genres, including new games, slots, Blitz Games, live casino, jackpot games, roulette, blackjack, table games, and instant win titles such as online scratch cards. Slots form the most extensive array of titles at this site, but there is no shortage of live dealer and random number generator (RNG) table games for you to get to grips with, either.

If none of those genres ticks your boxes, you can also search for titles directly by using a search box. Additional filters and criteria you can use (found in the lobby) include games you have played recently, new titles, popular games, Daily Drops and Wins, and video poker titles.

If you like live casino games, you will be suitably impressed with the collection here. Everything from Mega Roulette to Craps, Crazy Time, Heroes VIP Blackjack (their own exclusive release), to popular favourites like Monopoly: Live, Lightning Roulette and Immersive Roulette are ready and waiting to be played. Moreover, you can break down your search for the ideal game by using a slider menu. This allows you to eliminate all titles which have wagering ranges outside of the figures you want to play with.

Available games

Slots and software

Casino Heroes’ slots come from established developers, with just over fifteen of them involved in all. They include Microgaming and NetEnt, BetSoft Gaming, Play’n Go, Pragmatic Play, Red Tiger Gaming, Yggdrasil Gaming and more. MegaWays slots are among the most popular of these games, with Blueprint Gaming and Big Time Gaming delivering the lion’s share.

If you already know what you want to play, a simple search box will prove more than sufficient. However, you can also seek out jackpot games, MegaWays slots, and more via dedicated genres. If potentially winning millions is what impresses you, then games such as Ozwin’s Jackpots, Mega Moolah and Mega Fortune will fit the bill.

As is now commonplace at all sites, Casino Heroes allows you to spin the reels of top slots for free. These games are also (by and large) fully mobile-friendly.

Software List

1x2gaming 2by2 Gaming 4 The Player All41 Studios Arcadem Bally Barcrest Big Time Gaming Blueprint Gaming Booming Games Cayetano Gaming Chance Interactive Crazy Tooth Studio Dice Lab +78

Deposit and withdrawals

Popular money into your account is made possible using major options such as VISA, MasterCard, Neteller, Trustly, EcoPayz and Skrill. A few other providers may also be available, depending on where you live. They can include bank transfers, iDeal and Interac. As Casino Heroes is quite specific about the players (well, the countries), it accepts, you should not be surprised to see that the euro and Swedish kronor are two of very few accepted currencies.

Any deposits you make will be free of charge. Most payment providers have a minimum deposit limit of €20, with the cap adjustable as you see fit. Casino Heroes does not issue withdrawal caps itself. Instead, these are set by the payment providers but only apply to single transactions. No fees are charged for cashing out.

Regrettably, cryptocurrency options are not available at Casino Heroes. Expect transaction times which will range from a day up to five days with most payment methods. Despite what it claims, Casino Heroes is not the speediest of sites for paying out winnings on account of its pending period, which is lengthy even if you go through the KYC process ahead of time.

Payment method Limits Fees
VISA 10 - 5 500.00 EUR No
MasterCard 10 - 5 500.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
10 - 5 000.00 EUR No
+2
Payment method Limits Time Fees
VISA 10 - 5 500 EUR Up to 3-5 Business Days No
MasterCard 10 - 5 500 EUR Up to 3-5 Business Days No
10 - 5 000 EUR Instant No
10 - 5 000 EUR Instant No
10 - 5 000 EUR Instant No
10 - 5 000 EUR Up to 3 Business Days No
10 - 5 000 EUR Instant No
+2

Security and Licensing

Do not worry about a thing in terms of security and fair play at Casino Heroes. This site is licensed by the Malta Gaming Authority and is backed up by independent auditing. It has a great reputation amongst players, and because of its originality, it stands out (for the better) against its sister sites.

You will get to tinker with responsible gambling tools here, your data is protected via SSL encryption, and the casino provides support via Gambling Therapy and other programs. Ultimately, there is nothing untoward about security, safety, or fair play at Casino Heroes.

Licensed  
Malta Gaming Authority MGA/CRP/253/2013
Swedish Gambling Authority 2018:1138

Customer Support

Casino Heroes offers plenty of guides, but they are not called FAQs. Instead, you will find them under the “How to Play” tab via the lobby. You can hit “Help” to get to a brief FAQ-style page, and standard support options are available, too. These include email-based support (support@casinoheroes.com) and live chat. Casino Heroes’ live chat service is not available around the clock, though.

Language Phone Email Live Chat
English, Swedish, Finnish, German No support@casinoheroes.com Yes
3.6

Summary Rating

FAQ

Does Casino Heroes have a loyalty program?

Yes, and this loyalty program is one of the best in the business. It allows you to go through a storyline, challenging bonuses, unlocking treasure and rewards, and completing quests to win goodies. The loyalty club is so extensive that we urge readers to visit the casino’s page to learn more.

Can I play at Casino Heroes with my mobile device?

Casino Heroes can be played via your mobile device, and you will not need any casino apps or software to do it. Instead, iOS, Android, Linux, and Windows users alike need only head to Casino Heroes via their device’s web browser to get started.

Can I play enough live games?

There is no shortage of live dealer games at Casino Heroes. These come from multiple providers and include Andar Bahar, Baccarat, Blackjack, Craps, Roulette, Sic Bo, Table Poker, Teen Patti, money wheel and game show titles, amongst others.

Is Casino Heroes legit and safe?

Casino Heroes is licensed out of Malta. It has excellent security, is regulated and audited, and is notably well-certified. It has been around for a few years now and has not attracted any significant complaints. Its operator is also trusted. Given then, we would say that you can certainly trust Casino Heroes to be legit and safe.

What are the sister sites of Casino Heroes?

Simple Casino, Betser and Speedy Casino are all amongst Casino Heroes’ sister sites, run by Hero Gaming Limited. While equally as reputable, these sites do not have quite the same loyalty perks as this one, though. While any could be a top place to play, we will suggest Casino Heroes if you want the best experience.

Players Reviews

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