Casino Summary
Established
2019
Website
bacanaplay.com
Languages
English, Portuguese, German, Finnish, Norwegian, Danish
Currencies
British Pound Sterling, Euro, Swiss Franc, US Dollar, Australian Dollar, Canadian Dollar, Danish Krone, Swedish Krona, Norwegian Krone +2 more
Restricted countries
Greece, Australia, Portugal, Lithuania, Serbia, Singapore, Slovakia, Iran, Czech Republic +15 more
Pros and cons
  • Huge collection of slots
  • Licensed and regulated by three gaming authorities
  • Daily promotions
  • Games from 62 providers
  • Quite high wagering requirements for bonuses
  • No 24/7 customer support or live chat

Bacana Play Casino Review

Bacana Play Casino was established in 2019 and has quickly climbed the gambling industry ranks to become one of the best. The site is operated by SkillOnNet, Ltd., which operates 20 other online casinos including industry giants such as PlayOJO and QueenVegas Casino. The casino is focused on slots and table games, as it doesn’t offer sportsbook or poker platforms.

The site is built using a responsive design, making it an excellent choice for mobile users. As for the colors, white, red, and orange make up the palette. Functionality is great, as all the sections can be easily browsed and loading times are short.

Bacana Play Casino Bonuses

As a welcome gift, new players will receive a full match to their deposit up to $100 as well as 25 free spins to go alongside the bonus funds. The minimum deposit to be eligible for the offer is $10. If we are being realistic, the wagering requirements are incredibly high at 60x for both the bonus and free spin winnings. That is a big drawback for Bacana Play Casino.

Regular players can benefit from the VIP club, which consists of 6 levels: bronze, silver, gold, and platinum, as well as diamond and red diamond which are accessible only by invitation. Rewards include free offers, access to exclusive events, challenges, and more.

Promotions

Bacana Play Casino features a great and innovative type of offer called Daily Picks. This is a page where you can get access to all kinds of new offers that change every day. On top of these, there also are discounted spin packages and a crazy deposit offer that awards free spins for a whole year credited in installments of 10 each week.

The wagering requirements are 30x for both the deposit and bonus funds, while the 60x playthrough attached to the welcome offer applies to the free spins from this offer too. There also is a series of tournaments you can access for a chance to win extra rewards.

Bacana Play Casino Games

There are more than 3,000 games to choose from and they are neatly organized so you can easily find what you’re looking for in seconds. The biggest category is (as expected) the one containing all the slot games, while the smallest one is the roulette section. You can also find various other table games. The categories can be accessed by using the side menu options.

Available games

Slots and software

The games are provided by 62 software developers with the biggest being Microgaming, which at the time of this writing offers 257 titles. There are around 2,900 slots in total and you can use the sorting options to quickly browse through them. Jackpots and daily jackpots are featured in their own separate sections as well.

You can sort by provider, volatility level, theme, features, symbols, number of paylines, number of reels, minimum, and maximum bet. We have never seen such a sorting system so Bacana Play Casino earned lots of points in our eyes.

As expected from such an amazing online casino, mobile play is also included. All games can be accessed from a mobile device and played in your device’s native resolution thanks to the site’s responsive design. Just make sure you’re using an HTML-5 compliant browser and you’ll be good to go. You can also download the dedicated Android and iOS apps for an even better mobile gambling experience!

Software List

1x2gaming 2by2 Gaming 4 The Player All41 Studios Bally Bally Wulff Barcrest Big Time Gaming Blueprint Gaming Booming Games CandleBets Cayetano Gaming EGT ELK Studios +47

Deposit and withdrawals

Bacana Play Casino accepts all major payment methods including credit/debit cards and bank transfers. The most popular options are eWallets like Neteller and Skrill but you can deposit money with PaySafeCard, Sofort, and an array of other means. Unfortunately, deposits by cryptocurrencies aren’t accepted. Crediting is instant.

The minimum deposit is €10 while the maximum can be set by the user by visiting his account’s page. You will be asked to provide some identity verification documents during registration and Bacana Play Casino can also ask for extra verification documents at their discretion.

The minimum withdrawal is €20 and the maximum per transaction is €5,000 while the most you can withdraw per month is €10,000. Processing takes up to 24 hours and the fastest method is eWallets that can take up to a day. Card payments and bank transfers take between 2 to 7 business days. Fees may apply to some payment methods.

The accepted currencies are AUD, CAD, CHF, EUR, GBP, and USD.

Payment method Limits Fees
VISA 10 EUR - Unlimited No
MasterCard 10 EUR - Unlimited No
Maestro 10 EUR - Unlimited No
Switch 10 EUR - Unlimited No
Solo 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
Fast Bank Transfer 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
Instant Payments by Citadel 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
MuchBetter 10 EUR - Unlimited No
+12
Payment method Limits Time Fees
VISA 20 - 5 000 EUR 2-7 Business Days No
MasterCard 20 - 5 000 EUR 2-7 Business Days No
Maestro 20 - 5 000 EUR 2-7 Business Days No
Switch 20 - 5 000 EUR 2-7 Business Days No
Solo 20 - 5 000 EUR 2-7 Business Days No
20 - 5 000 EUR 2-7 Business Days No
20 - 5 000 EUR Instant - Up to 24 hours No
20 - 5 000 EUR Instant - Up to 24 hours No
20 - 5 000 EUR Instant - Up to 24 hours No
20 - 5 000 EUR Instant - Up to 24 hours No
+5

Security and Licensing

Bacana Play Casino is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Danish Gambling Authority. The fact that the casino is licensed to operate in the UK is proof of how serious it takes user safety. Additionally, the RNG of the games is tested to be provably fair by renowned third parties. Data is protected by SSL digital encryption.

Licensed  
Malta Gaming Authority MGA/CRP/171/2009/02
UK Gambling Commission 39326
Danish Gambling Authority 16-1066791

Customer Support

Before trying to reach customer support, you should take a look at the FAQ section as well as the terms and conditions page. Links to underage- and compulsive gambling–related helplines and organizations are also offered.

If you still need help then you can contact the customer support team via the live chat which operates from 6 in the morning until midnight. You can also reach them via email or telephone. Besides English, the website can be browsed in German, Finnish, Norwegian, and Danish.

Language Phone Email Live Chat
English, Norwegian +1 647 724 4691 support@BacanaPlay.com Yes
Portuguese +55 2135000129 support@BacanaPlay.com Yes
German +49 8938034212 support@BacanaPlay.com Yes
Finnish +35 8931582050 support@BacanaPlay.com Yes
Danish +45 898 73 222 support@BacanaPlay.com Yes
4.3

Summary Rating

FAQ

Is Bacana Play Casino legit and safe?

Yes, the casino is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Danish Gambling Authority. On top of that, the games are provably fair as their RTP is tested by renowned third parties. All personal details and funds are protected by SSL digital encryption.

What are the wagering requirements at Bacana Play Casino?

Unless stated otherwise, bonus funds and free spin winnings are subject to a 60x wagering requirement.

What are Bacana Play Casino’s withdrawal times?

After the 24 hour processing time, withdrawing takes up to 1 hour for eWallets. Banking and credit card transactions take 2-7 business days.

Who operates this online casino site?

The site is owned and operated by SkillOnNet Ltd, which operates 20 other online casinos such as PlayOJO and QueenVegas Casino.

Are various currencies supported?

Yes, Bacana Play Casino supports AUD, CAD, CHF, EUR, GBP, and USD.

How can I contact customer support?

You can contact customer support from 6 AM to 12 AM via live chat, email, and telephone.

Players Reviews

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