- Wide range of payment methods
- Very quick withdrawal processing time
- Huge collection of games
- Customer support is available 24/7
- Numerous lucrative bonuses
- No phone line for customer support
- Hefty wagering requirement attached to the bonus
Zen Casino Review
Zen Casino was established in 2017. It is owned by R.R. Investments N.V and operates under the Laws of Curacao. This casino’s sister sites include Zen Betting and Tsars.
As you open the casino site, you will be greeted with a highly user-friendly interface. There is a collapsible menu on the left side that displays all the main tabs for quick and easy access. A slideshow of enticing promotions serves to attract players. All the game categories are also displayed decoratively on the main page, giving a very colorful and attractive outlook to the platform.
Zen Casino Bonuses
A very enticing welcome bonus is offered by ZenCasino. The bonus package spans over the first 4 deposits, and this attracts many new players looking to avail the offer. This bonus rewards the players with varying percentages of bonus matches and free spins. But there is a 50 times wagering requirement attached to the bonus money as well as free spins.
Numerous other bonuses are also available for existing players. Most of these are day-specific bonuses reserved for Fridays, Sundays, or Wednesdays. The offers vary from bonus matches to free spins. The wagering requirements are also different for every bonus, going as low as 25 times.
Zen Casino also rewards loyal customers. There is an 8-level VIP Program. Different levels offer different benefits. These include exclusive VIP promotions, cashback, lightning-quick payouts, wager-free bonus rounds, etc.
Promotions
To keep the excitement and entertainment level high, Zen Casino frequently hosts tournaments. You can find daily and weekly tournaments on the platform. These competitions offer massive prize pools. Players can climb the leaderboard by following the instructions and secure winnings.
The best part is that the cash prizes are real money. Consequently, they are wager-free and can be instantly withdrawn.
Zen Casino Games
As we check the gaming portfolio featured at Zen Casino, we find an incredible collection of games. Almost 3000 games from various providers can be enjoyed on this innovative platform. Not just the quantity, the quality of games is also impressive.
Slots are in abundance at this casino. They make up the most part of the library. From classic 3-reel slots to video slots with multiple reels, you can enjoy a plethora of slots here. Table game lovers can enjoy typical casino games like Roulette, Baccarat, and Blackjack. Video poker can also be found in the long list of games.
Another plus point for Zen Casino is that it also houses many live games. A total of 72 live games are available. These include numerous versions of the table games. It also includes games like Deal or No Deal, Live Monopoly, Dream Catcher, Crazy Time, and many more. Live poker, including popular Texas Hold ’em Poker is also offered.
On the main page of the casino, the games are displayed arranged in categories. However, surprisingly, in the main games lobby, there are no game categories. All the games are displayed together. To view games based on their type, you can use the filter option, which offers categories like Slots, Live Games, Jackpots, Feature-buy, and others. There is also an option to view games according to their providers.
Zen Casino also offers a Favorites section. So, when you click on the heart icon on any game, it will be added to this tab for easy access later. Another quick way to access a specific game is by using the quick search bar.
Slots and software
The impressive gaming library at Zen Casino is the courtesy of numerous providers. More than 40 game providers are currently powering the casino library, resulting in a very diverse portfolio. Recognized names like Quickspin, Pragmatic Play, Play’n GO, Push Gaming, and Wazdan can be found featured at the site.
Zen Casino doesn’t disappoint when it comes to jackpots. In the filters, you can click on jackpots to view numerous games. However, popular titles like Mega Moolah and Hall of Gods are missing from this casino.
This platform is an instant gaming casino. It means that Zen Casino can be accessed anywhere, anytime. However, it doesn’t offer a native mobile app. Despite this, players can enjoy seamless mobile gaming directly through mobile browsers. This is because the games are built using HTML5 technology.
Software List
Deposit and withdrawals
The availability of several different payment options means that a diverse user base will be able to gamble at the platform easily. Hence, Zen Casino features a range of payment methods that a player can choose from. Moreover, a player can choose more than one banking option at the same time.
Among the supported options, you will find popular methods like Visa, MasterCard, Trustly, Neteller, Skrill, etc. Bank Transfer and other online banking options are also supported. Fortunately, Zen Casino also supports a few cryptocurrencies, including Bitcoin, Litecoin, Ethereum, and Tether.
The best thing about this casino is that it realizes the significance of quick payouts. The site mentions that the withdrawal requests are processed within 6 hours. Then the payments take the standard time taken by the chosen payment option. The withdrawal processing period may be even faster if you are at a higher level in the loyalty program.
The minimum and maximum transaction limits are not restrictive and allow easy banking. Plus, Zen Casino does not charge any commission on the transactions.
Security and Licensing
Zen Casino is a fully licensed casino. It operates under the laws of Curacao. Thus, you can rest assured that the platform complies with the stringent regulations and standards set forth by this authority. This makes Zen Casino an authentic and reliable gambling platform.
In terms of security, Zen Casino uses industry-standard technologies. It employs 128-Bit SSL Encryption technology to protect the personal and financial data submitted to the site. Any and all transactions are consequently encrypted and secured from cyber theft.
Fair gaming is an important element at Zen Casino. The casino strives to ensure that the games are fair and the gaming experience flawless.
Licensed | |
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Curaçao eGaming License | 8048/JAZ2015-046 |
Customer Support
To make sure that the players are enjoying hassle-free gaming without any interruptions, customer support services are offered. These services ensure that any technical or other issues will be dealt with immediately. Hence, Zen Casino also offers excellent support staff to assist the players at all times.
Although there are other direct ways of obtaining information, you should first try out the FAQ page on the site. It is quite possible that you might find the answer to your query and would not have to bother waiting for a reply from the support executives. However, if you have an account-specific question, you must resort to alternative options.
Live chat is the best way to get your issues solved, especially in case of an urgent query. Thankfully, Zen Casino provides professional live chat services that are available round-the-clock. No matter what time of the day or night it is, the support team will be up and ready to assist.
Another equally efficient support option is the email feature. Although this isn’t as quick as the live chat, it is still a great option. A detailed reply to your query can be expected within a few hours or a day at most.
Unfortunately, if you like to make one-to-one contact, you will be disappointed. No phone line is available for support. But, as a multi-lingual platform, Zen Casino supports several languages, including English, Norwegian, Turkish, Finnish, Chinese, Italian, Spanish, Romanian, Polish, and some others.
Language | Phone | Live Chat | |
---|---|---|---|
English, Russian | No | [email protected] | Yes |
FAQ
Zen Casino operates under the laws of Curacao and is definitely a legitimate platform. Plus, it uses cutting-edge SSL encryption to secure the data on the site, making it a very safe platform to gamble.
As a multi-lingual platform, Zen Casino supports several languages, including English, Norwegian, Turkish, Finnish, Chinese, Italian, Spanish, Romanian, Polish, and some others.
No download is required as there is no native mobile app. To play games on your smartphone, just open your browser, enter the casino URL, and start gaming seamlessly.
In case of an urgent query, you can resort to the live chat feature that is available round-the-clock. The casino’s email address is also mentioned on the site and can be used for detailed queries, suggestions, or feedback.
Being a multi-currency platform, Zen Casino supports several fiat and cryptocurrencies. These include Bitcoin, Euro, Litecoin, Norwegian Kroner, Polish Zloty, Russian Rubles, Turkish Lira, Ethereum, and Tether.
Zen Casino was established in 2017. It is owned by R.R. Investments N.V, and operates under the Laws of Curacao. This casino’s sister sites include Zen Betting and Tsars.
Zen Casino also rewards loyal customers. There is an 8-level VIP Program. Different levels offer various benefits. These include exclusive VIP promotions, cashback, lightning-quick payouts, wager-free bonus rounds, etc.
Yes. The casino houses a great selection of live games. You can enjoy classic table games with multiple versions. Plus, you will also find unconventional games like Dream Catcher, Deal or No Deal, Mega Wheel, and many more.
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