- Smooth and easy to use interface
- Separate app for an even better experience
- Accepts cryptocurrencies
- Good wagering terms
- Very limited selection of games
- Win limit on some bonuses
Red Dog Review
Red Dog online casino started operating in 2019, presenting players with all the benefits of a modern site to enjoy casino games in. The company has definitely paid attention to its website, with little room for improvement left. But what about the collection of games, payment methods, customer service and so forth? That’s what you’re about to find out with the help of our review.
Compared to other casinos out there, the selection is still pretty solid and there are even some specialities in the selection that most online casinos do not offer, like the ability to deposit and withdraw using bitcoins.
Red Dog casino in general has a pretty good reputation. There have been complaints regarding withdrawing big winnings, but this is usually because the player gets stuck in the KYC process.
It seems to take a bit of time for the company to go through your verification documents, but on the other hand, once done you are sure to get your money. Generally speaking, you should have no issues playing at this online casino.
The site itself is pretty much all about slots, though you will find a couple of other sections dedicated to speciality games like video poker, table games and such. If you’re into spinning the reels then this site is perfect for you. Free slots and demo play is an option too, though if you want to make the most out of your gaming time you should aim for slots with free spins.
The overall site design is pretty good, and this applies to both desktop and mobile devices. The colour scheme, graphics and user interface represent the latest trends, making the site easy and fun to use. Step into the casino and see for yourself!
Red Dog Casino Bonuses
The promotions and bonuses at Red Dog online casino might not be abundant, which is clearly a good thing as it allows them to really pack punch in the bonus offers they do have available. Even with a limited offering, there always seems to be an applicable bonus for most players.
The wagering requirements aren’t too bad either, usually standing at 35 times the deposited amount. Unfortunately, there is a rather bad counterbalance in some cases, where the maximum win with the bonus is limited. This is not the case for all bonus promotions, so make sure to read the terms and conditions properly before making your deposit.
Red Dog online casino doesn’t really have a loyalty program. But if you are a VIP player you can obviously enjoy extra benefits. For everyone else, there are the comp points, also known as VIP points and so forth. These are earned whilst playing at the site, no matter which game you’re spinning. The same points can then be exchanged for money once you’ve accumulated enough of them.
Promotions
Red Dog online casino tends to offer at least one changing promotion per month for all players, usually made of free spins and bonus cash. These are the two main forms of casino bonuses at the site, which is no surprise given that it’s built around traditional casino games, which means you’ll encounter a lot of spins. There isn’t much in the way of free no-deposit bonuses.
Compared to other similar sites the selection is a bit small. But if you’re not primarily after promotions, tournaments and other bonuses then it should offer the bit of occasional fun that makes you a long-term customer at the site. The only major downside is the limit on cashouts on some bonuses.
Red Dog Casino Games
Slots are the main component when it comes to casino games at Red Dog online casino. You will encounter a handful of other games too, which rank either as familiar table games or speciality games that you are unlikely to find anywhere else.
Live casino and live games are not available, although there are rumours abound that the company is about to add one to their site. It remains to be seen how this works out. In the meantime, video poker titles, keno and other side games offer a unique selection to enjoy.
The small selection of different game types makes for an easy to use interface. The individual game section is easy to browse through at Red Dog casino.
Slots and software
Now here comes the downside, or at least a bit of an oddity. Red Dog casino only offers games from two publishers at the moment: RealTime Gaming and Visionary iGaming. It’s not a big selection, even if you include everything from both of these casino game producers. Still, there is enough variety to keep you spinning for quite a while.
Thanks to what we mentioned above there is not much of a need for categories or filters and such at Red Dog. A search function allows you to look for your favourite games, or for simple general terms when it comes to table games.
Usual progressive jackpots don’t seem to be available, but you can still find individual games that offer fixed jackpots. These are quite rare though.
The site offers full mobile functionality. As a rare case, there is also a download available at Red Dog, which offers far better usability and more features over the normal web-based casino site. There is no need to download the file, but for those who are looking for an even more extensive online casino experience should give it a go.
Software List
Deposit and withdrawals
Deposits and withdrawals are available via a handful of payment methods at Red Dog online casino. Definitely small when compared to the majority of other online casinos. Still, the few select methods that are available do offer the ability to deposit and withdraw rather easily for the vast majority of casino players out there. The usual Visa and Mastercard are available, as are prepaid cards via Neosurf.
The main reason behind the limited selection at Red Dog is probably the fact that the casino offers support for cryptocurrencies, which so far is limited to Bitcoins.
Minimum deposits at Red Dog online casino are between 10 and 30 USD, depending on the method you are using. For credit cards, the maximum deposit is 1000 USD or equivalent, whereas with Bitcoin you don’t have any limits.
Withdrawals are limited to a minimum of 150 USD or equivalent, which is a rather strange choice. It basically means that you have to win big to withdraw. When making withdrawals the maximum possible single withdrawal is 2500 USD, though this can be negotiated with the customer service depending on the situation. Payout times are normal, except when the process requires verification details to be checked, which can take some time at Red Dog.
The Red Dog site itself does not charge any fees for deposits or withdrawals but naturally cannot say the same for your credit card provider or your bitcoin handler. Make sure to choose wisely in this regard.
Withdrawal times aren’t overly fast, usually taking at least 24 hours, even with cryptocurrencies.
Security and Licensing
Red Dog online casino seems to have a license from Curacao, which isn’t the best jurisdiction out there, but still better than nothing. Unfortunately, they are not very forthcoming with this info. On the other hand, this license is amplified by an SSL level security, as well as the help of an independent dispute resolver.
Technically speaking, everything works wonderfully, and your information and funds should be secure at Red Dog online casino. Overall the setup is quite standard. Of course, you also have to take into account that you can use the Red Dog casino app, which is a bit more secure due to not functioning as a website. Whichever way you choose to enjoy this online casino you are sure to enjoy safe spins on all the slots.
Licensed | |
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Curaçao eGaming License | #365/JAZ |
Customer Support
The customer support at Red Dog online casino can be reached via email, live chat and phone. This is a combo that is rare these days, especially phone support. As the whole site seems to be only available in English, you can safely assume that customer support requests at Red Dog are answered primarily in English.
As is usual, the most common issue you will run into is administrative tasks. Forgotten your password, issues with your login details, deposits and withdrawals not arriving and so forth. Not that you can expect to face these problems every day, just that everything works so smoothly that you are unlikely to face any other issues at Red Dog online casino.
The live chat is pretty easy to use, and it’s what we recommend you use when contacting Red Dog casino customer support. It allows for attaching files, as well as all the usual necessities of text communication. It’s also a pretty fast way to get answers to your questions.
Support is usually available 24/7 via one of the mentioned methods. The only downside is the fact that there is no language support for anything else than English, but that shouldn’t be a problem for the vast majority of players or our readers for that matter.
Language | Phone | Live Chat | |
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English | +1 850 4003 758, +61 1800 957 289 | [email protected] | Yes |
FAQ
Currently, the site only supports bitcoin, but we expect the selection to grow as more methods become available with time.
The site supports Visa, Mastercard, Neosurf, Bpay and most importantly bitcoin. It seems like in the future the site is going to concentrate on cryptocurrencies in both withdrawals and deposits. It’s also the only method without any clear limits when it comes to depositing or withdrawing funds from the site.
Yes, it does. The site works like a charm via your web browser, no matter which phone or other devices you are using. The casino also offers the possibility of downloading a specialised app, which makes the experience safer, more entertaining and enjoyable.
Yes. The Curacao license allows US players to enjoy the games at the site.
The only complaint seems to be that the KYC process, which is verifying your documents, can take quite a bit of time. However, should you deliver your documents in a timely manner the whole experience should still be fast and enjoyable. Other than this there are no known issues with this casino site.
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