- Broad banking section
- Huge slot game collection
- Generous welcome package
- Live chat is available
- Excellent VIP program
- Cryptocurrency transactions accepted
- Multiple languages supported
- Regular tournaments offered
- No phone number for customer support
- Slow withdrawals processing of up to 3 days
- Withdrawal times are not fast for some payment methods
PowerUp Casino Review
PowerUp Casino is a breath of fresh air in the industry, being able to provide unequaled products, features, and services comprehensively. Since its debut in 2019, it has strived to amaze gamblers globally. Some features propelling it to the world stage include an excellent game portfolio, top-value bonuses and promos, dedicated customer service available seven days a week, a comprehensive banking system supporting crypto transactions, and a user-friendly interface convenient for newbies and experienced gambling fans.
On reputation, PowerUp Casino has already become a stop-shop for high-quality products and services, having been operational for nearly four years. You will find top-notch games that satisfy the scrutiny of independent bodies like iTechlabs. Also, the casino offers a safe gaming environment by utilizing the latest technologies that ensure no breach of your private information. Overall, the casino focuses its operations on the customer, thus having a positive reputation.
Unlike in rival casinos, members at PowerUp Casino are not offered a sportsbook. They can only enjoy slots, arcades, tables, and live games. But this is not an aspect that takes its stakes lower.
Being a top-notch company, you can expect PowerUp Casino not to disappoint regarding its user interface. It features a modern website with a well-arranged lobby to ensure members can quickly access the different website categories. Customers will find the menu option on the bottom left-hand side, with the casino, live casino, promotions, and search tabs beside it. At the bottom, users will come across information pages. They include general info, promotions, payments, and partners.
PowerUp Casino Bonuses
To boost the gaming experience at PowerUp Casino, the operators provide generous bonuses catering to new and existing users. For instance, newbies get a welcome package across the first four deposits. The casino will match the first and fourth deposits by 120%, with the second and third deposits matched by 110% and 100%, respectively, to offer bonus cash and free spins. Additionally, newcomers can claim a welcome cashback after loading a qualifying deposit and becoming unlucky on their live casino games bets.
As usual, these bonuses have certain conditions that newbies should know. For example, they must make a minimum deposit of €20 to get the bonus offers. Also, before withdrawing, they must meet the wagering requirements of 35x (deposit + bonus). The minimum deposit limit required for the cashback bonus is €50. While the wagering requirements mirror the industry average range, we felt that the minimum deposit limit for the cashback bonus was high.
As mentioned, PowerUp Casino retains its esteemed customers by offering them several bonuses. At the time of writing, we found daily bonuses, reload bonuses, and cashback bonuses to have them increase their bankroll for extended gaming sessions. These bonuses guarantee players incentives like bonus cash and free spins. Besides these bonuses, PowerUp Casino offers its loyal members a VIP program. The program provides specific benefits, with each VIP level determining the perks. These perks include no transaction limits, VIP promotions, personal managers, etc. The program has five levels, as shown below:
- Novice
- Gamer
- Geek
- Pro player
- Arcade master
Promotions
The operator’s aim to boost the gaming experience extends to providing regular tournaments at the casino. On average, PowerUp Casino hosts 3-4 monthly tournaments, with customers winning huge prize pools of up to 200,000+ daily and €6,000,000 monthly. Drops & Wins Live Casino, Drops and Wins, Live Casino, and Slot of the Week were the ongoing tournaments at our time of writing.
Typically, these contests follow specific rules that remain similar across multiple platforms. Some of these rules include matching the bet size, participating in qualifying games, earning points, ranking on the leaderboard, and getting a share of the prize pool, depending on the position. For the ongoing tournaments, the conditions were fair. For example, the Drops & Wins tournament required gamblers to make a minimum bet of €0.5, with the qualifying games being top titles from Pragmatic Play like Wolf Gold, Chilli Heat, Sweet Bonanza, Mustang Gold, Buffalo King, and Wild Wild Riches.
PowerUp Casino Games
PowerUp Casino has a massive collection of games, with the lobby hosting up to 6,000 games sourced from different game developers. And with the categorization in the lobby, the vast collection is accessible easily. Players will find slots, tables, arcades, and live game categories. Meanwhile, one can find subcategories like top, new, popular, and exclusive to find the most played, grossing, and latest releases.
Important to note is that slots are the most extensive on this list. Gamblers will find nearly 4,000 slots with varying gaming mechanics like reels, paylines, symbols, themes, and innovative features. Whether you are looking for slots with a classic style or modern touch, PowerUp Casino has them all, and luckily, it offers members a chance to play them in free mode. Gates of Hades, Bullet Hole, Savannah King, Tropical Gold, Book of Dead, Vikings Wild, and Triple Thunder are among the slots you can enjoy in the category.
Table games also come in huge numbers despite not coming close to slots. Fans will find roulette, blackjack, and baccarat variants in this section, with some popular titles being European Roulette, Mini Roulette, Baccarat, Blackjack Bonus, Multihand Blackjack, and 3D Baccarat. Also in the same category are video poker games. Here, customers will find games like Bonus Poker, Deuces Wild, Aces & Faces, All Aces Poker, Trey Poker, Oasis Poker, and Caribbean Poker.
Also on board are arcade games. These games are convenient for gamers looking for skill-based games. They are different from chance games since they give one an element of control. The category contains common names like Aztec Gold Mines, Hot Keno, Lucky Keno, Coin Miner, Plinko, Aviator, Calavera Bingo, and Boxes Dare & Win. Unfortunately, it is the game section with minor game titles.
Finally, PowerUp Casino hosts several live games to cater to gamblers looking for an experience similar to a land-based casino. These games allow interaction between players and real dealers through high-definition video chat features. Fans will find live baccarat, roulette, blackjack, and poker games in this section with some familiar names like Crazy Time, Funky Time Live, Blackjack Lobby, Peek Baccarat Live, Speed Baccarat A, and Mega Wheel.
Slots and software
The slot collection at PowerUp Casino is commendable, and so is the list of providers behind it. The casino has 100+ software providers, from experienced brands to upcoming ones, providing 4,000+ slots. The prominent providers on this list include Pragmatic Play, Push Gaming, QuickSpin, Red Tiger, NoLimit City, Microgaming, Yggdrasil, and Spinomenal.
One highlight of being a slot lover at PowerUp Casino is that the site lets you quickly find slots by categorizing them. In addition, one can filter slots via the provider list at the top of the game categories. For example, selecting a studio like Quickspin will provide a list of slots like Sticky Bandits, Big Bad Wolf Megaways, Ark of Mystery, Book of Duat, and Sakura Fortune II.
Meanwhile, those with a specific game in mind can use the search function at the top right-hand side. The casino continues. It provides slot lovers with an option to select slots based on features. For example, they can find slots with the bonus buy feature. These titles include Book of Rebirth, Sweet Bonanza, Tiger’s Charms, The Dog House, Buffalo King, Star Bounty, Gates of Olympus, and The Hand of Midas. They are available for players seeking to purchase bonus rounds within a game instead of waiting for them to be triggered naturally through regular gameplay.
Players will also come across slots with a jackpot feature. The titles are categorized under ‘Jackpots’ and are convenient for gamblers seeking huge returns, sometimes life-changing, on their bets. Some popular slots on this list are Temple Tumble 2 DreamDrop, Gunslinger Reloaded, Buffalo Trail, Jackpot Raiders, Big Joker, and Grim and Splitter.
Fortunately, the titles mentioned above are accessible via mobile. The casino site leverages HTML5 technology to make this possible. Customers do not need to download any additional software or plugin to enjoy games with similar quality as their desktop counterparts. Also, gamblers can download a mobile app to access games instantly.
Software List
Deposit and withdrawals
PowerUp Casino has more than 30 payment modes in its banking section. They include credit/debit cards, e-wallets, and bank transfers, with the common ones being Visa/MasterCard, Interac, ecoPayz, Neteller, Skrill, CashtoCode, and Giropay. A highlight of these methods is that they provide instant deposit timelines.
For cryptocurrency users, PowerUp Casino offers several coins for loading a deposit or withdrawing funds. They include Ripple, Bitcoin, Litecoin, Ethereum, Tether, and USDT.
Before making a deposit or withdrawal, customers should know the transaction limits at PowerUp Casino. For example, the casino has a minimum deposit limit set at €10 while the maximum deposit limit is at €5,000. Meanwhile, the casino sets the minimum withdrawal limit at €10, and the maximum withdrawal limit depends on a user’s VIP level. Below is a table containing the different levels and their maximum withdrawal limits:
VIP Levels | Novice | Gamer | Geek | Pro Player | Arcade Master |
Currency | Per day/month | Per day/month | Per day/month | Per day/month | Per day/month |
EUR | 500/7,000 | 500/10,000 | 800/12,000 | 1,000/15,000 | 1,500/20,000 |
For the first withdrawal, PowerUp Casino demands that members verify their details, including proof of identity, address, and ownership of banking method. Once verification is done, members can expect the casino to process their withdrawals within 1-3 days. However, players seeking swift withdrawal options can utilize cryptocurrencies and e-wallets like Skrill.
Finally, any deposit or withdrawal made at the casino is free.
Security and Licensing
Customers usually are concerned about the legality of the casinos they deal with. Fortunately, all operations at PowerUp Casino are legal. The casino holds a license provided by Antillephone gaming body. However, the licensor is famous for relaxed regulations and, thus, offering cheap licenses. Compared to regulatory bodies like UKGC, the company has a lower rating. Despite this, players are better off engaging with a casino whose dealings are regulated rather than one that is not.
On security, PowerUp Casino takes its customer’s safety seriously. It uses the latest SSL encryption technology that ensures third parties cannot access information regarding logins or transactions. For this to happen, it establishes an encrypted link between your web browser and the casino’s server. Additionally, the casino employs tools that promote a safe gambling environment. They include links to three websites that assist users with unhealthy gambling behavior. And finally, the casino advises against underage gambling.
Licensed | |
---|---|
Curaçao eGaming License | 8048/JAZ |
Customer Support
Game glitches, bonuses not being awarded, registration and login issues, account management issues, or deposit and withdrawal problems are some issues that PowerUp Casino members seek customer support for. Luckily, the service is available 24/7.
The casino has a comprehensive FAQ section. Registered members experiencing any issues should consider visiting this section before using other methods to communicate with the customer care agents. The section is filled with solutions to problems that regular customers go through. It is accessible in English, Portuguese, Spanish, Finnish, Polish, and Norwegian. If your problem still needs to be settled in this section, you can use the live chat feature that usually requires you to input your username and email address. Finally, you can utilize the email option but note that this option is not suitable if your issue is time-sensitive. Unfortunately, we found no phone number provided by the casino.
Language | Phone | Live Chat | |
---|---|---|---|
English, German, Portuguese, Finnish, Spanish, Italiano, Hungarian, Polish, Norwegian, Arabic | No | [email protected] | Yes |
FAQ
Contact the support team if you wish to close your account. The customer care agents will provide the necessary guidance to complete the process.
Start by refreshing the page and reloading the site. If that does not work, try loading via a different browser, trashing your cache and cookies, or turning off all VPNs and all ad-blocking programs for your browser.
Yes. PowerUp Casino has multiple weekly bonuses. You will find bonuses like Weekly Reload, Weekend Reload Bonus, and Weekly Cashback.
PowerUp Casino has wagering requirements of 35x (bonus + deposit). Players should check the casino’s terms & conditions to understand the wagering requirements and any rules associated with the bonus offers.
PowerUp Casino is available in multiple languages, catering to a diverse and global player base. Some languages are English, Portuguese, Spanish, Finnish, Polish, and Norwegian.
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